Re: [IxDA Discuss] Clock Burn-In

2008-11-13 Thread Rob Tannen
Thanks for the few direct and the many consultant/zen-like responses
(don't use a clock, etc).  Yes we are providing the option to turn
off the clock display and it will also become dimmer after a period
of inactivity.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35445



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Danny Hope
Hey Jack,

2008/11/13 Jack Moffett [EMAIL PROTECTED]:
 On Nov 13, 2008, at 8:51 AM, Danny Hope wrote:
 Arguably, best practice says: don't initiate layers on rollover, but
 rather to require a click.

 Danny, I can't agree with you here. Displaying new information on rollover
 has been a widely used and accepted practice for over 16 years.

I suppose tool tips are an example, can you reference other examples please?

 You could
 certainly point out situations where it is inappropriate,

Here are 3:
- where the new layer obscures information or other controls
- on devices which do not have a hover state, e.g. touchscreens
- where the interface is to be used by someone with visual or motor disabilities

 but I don't see
 how you can argue that best practice is to not use this technique.

I've only found one source to back up my position (anyone know any others?):

http://www.nngroup.com/reports/accessibility/ (p57-64)

I'm not saying that Displaying new information on rollover is bad
practice. For example, I think that having the browser display the URL
of links in it's status bar is good.

I am saying that:
- rollovers should not be counted as a declaration
- the system should not obscure content or interface elements that the
user may be trying to see.

-- 
Regards,
Danny Hope
http://linkedin.com/in/dannyhope
07595 226 792

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Matthew Nish-Lapidus
We do a very similar thing, except instead of hiding the buttons
completely we dim them.  We also use hover to show contextual content
for an item in a popup box, and it works very well.

You can see these techniques in action at
http://opl.bibliocommons.com/collection/show/4922901_emenel/library



On Thu, Nov 13, 2008 at 10:18 AM, Todd Zaki Warfel [EMAIL PROTECTED] wrote:

 On Nov 13, 2008, at 9:12 AM, Jack Moffett wrote:

 You could certainly point out situations where it is inappropriate, but I
 don't see how you can argue that best practice is to not use this technique.

 Exactly. We use the hover technique to reveal additional options like Edit
 and Delete in most of our webapps. Imagine a list of 30 items on a page. If
 we had Edit and Delete next to every single one of them, that's a lot of
 visual noise on the screen. Instead, we only reveal these additional actions
 on hover — it's conditional and contextual. And besides, you're going to
 have to target that item w/a mouse anyway to perform the action. So, it
 works pretty well.


 Cheers!

 Todd Zaki Warfel
 President, Design Researcher
 Messagefirst | Designing Information. Beautifully.
 --
 Contact Info
 Voice:  (215) 825-7423
 Email:  [EMAIL PROTECTED]
 AIM:[EMAIL PROTECTED]
 Blog:   http://toddwarfel.com
 Twitter:zakiwarfel
 --
 In theory, theory and practice are the same.
 In practice, they are not.

 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
 List Guidelines  http://www.ixda.org/guidelines
 List Help .. http://www.ixda.org/help




-- 
Matt Nish-Lapidus
--
personal: [EMAIL PROTECTED]
twitter: emenel

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Todd Zaki Warfel


On Nov 13, 2008, at 9:12 AM, Jack Moffett wrote:

You could certainly point out situations where it is inappropriate,  
but I don't see how you can argue that best practice is to not use  
this technique.


Exactly. We use the hover technique to reveal additional options like  
Edit and Delete in most of our webapps. Imagine a list of 30 items on  
a page. If we had Edit and Delete next to every single one of them,  
that's a lot of visual noise on the screen. Instead, we only reveal  
these additional actions on hover — it's conditional and contextual.  
And besides, you're going to have to target that item w/a mouse anyway  
to perform the action. So, it works pretty well.



Cheers!

Todd Zaki Warfel
President, Design Researcher
Messagefirst | Designing Information. Beautifully.
--
Contact Info
Voice:  (215) 825-7423
Email:  [EMAIL PROTECTED]
AIM:[EMAIL PROTECTED]
Blog:   http://toddwarfel.com
Twitter:zakiwarfel
--
In theory, theory and practice are the same.
In practice, they are not.


Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Jackson Fox
Danny,

 Clicking is a declaration, hovering is not. 

I think there are some cases where we *can* treat hovering as a
declaration. In particular, I'm thinking of uses such as Netflix's
movie info boxes. When a user places a mouse over an active object,
and then pauses without a click, I think it's a reasonable inference
that the user is lacking information to move forward. In this
circumstance, I think that showing an information box can be
appropriate.

Jackson Fox
UX Designer @ Viget Labs


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35525



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Jackson Fox
James,

This thread has brought me close to the conclusion that Activity
Theory (AT) and Activity Centered Design (ACD) have nothing to do
with each other except for a vocabulary overlap.

AT is user-centered in that activities cannot be understood outside
of the social context in which they occur. Jared's definition of ACD
(which many seem to agree with) states that ACD does the opposite --
focuses on activity outside of social context.

In order to reconcile the two ideas, we need to amend Jared's
definition:

The design that results from teams that only research the
activities.

To something like:

The design that results from teams that research activities, the
tools that are used in those activities, and the context in which
they occur.

Jackson Fox
UX Designer @ Viget Labs


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35466



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Danny Hope
2008/11/13 Jackson Fox [EMAIL PROTECTED]:
 …Netflix's
 movie info boxes.

Can you give me a URL please?

-- 
Regards,
Danny Hope
http://linkedin.com/in/dannyhope
07595 226 792

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Damon Dimmick
I suspect that ACD could be considered a modular component of UCD, a
component that could be exercised on its own, but which really should be
incorporated into a larger UCD process.

ACD should be a part of the design process, closely related to
functional design, one that -might- be sufficient on its own if a
designer is pressed for time or if a project has a very limited set of
functionalities.

In a way, ACD jumps from Requirements to Functions without focusing on
the intermediary step of thinking about how and why users would wish to
fulfill the goals that require said functions.

Jared, I like your scale metaphor. It's a continuum of design, which is
precisely how the real world functions.

In the company I work for, we often have to decide up front how much
design time and research time we can allocate. Although we don't have a
formal scale the likes of which you have proposed, I see in this scale a
very strong parallel to our projected design-depth results. Short term
projects tend to fall back on self and genius design, longer term
projects include ACD and UCD. The very best, robust projects, almost
always extend deeply into UCD (but include initial ACD steps).

I think the scale metaphor is very valuable. ACD also seems to be
closely related to Requirements Gathering and Functional Specifications
Implementation, so I think that it is precisely correct to put it as the
step before (or beneath) UCD on a scale. Many designs end a functional
implementations when really they could seriously benefit from a deeper
UCD approach.

Kudos,
Damon
Slinging my UX in Providence



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Jack Moffett


On Nov 13, 2008, at 10:36 AM, Danny Hope wrote:

I suppose tool tips are an example, can you reference other examples  
please?


I can't spout off URLs and I don't have the time to look any up, but  
I've seen sites that provide a preview of the page that an external  
link goes to in a roll-over pop-up. I've used this technique to reveal  
buttons in a list like Todd suggested. I've seen it used to provide  
information about an image thumbnail. There are menus that open on  
hover. Technical illustrations can show labels for individual parts.  
I've implemented a multi-link in this way, where one link in the  
content has multiple destinations, so the pop-up is a list of links.  
The Mac OS used to have bubble help. It's also a good way of  
providing access to status information. I've used it to provide an  
explanation as to why a particular button is disabled. (Okay, there  
are probably several examples here that could be classified as tool  
tips in a broad sense.) This list could go on...




You could
certainly point out situations where it is inappropriate,


Here are 3:
- where the new layer obscures information or other controls


I wouldn't consider this to be an inappropriate situation as I meant  
it, just something that you should avoid.




- on devices which do not have a hover state, e.g. touchscreens


Agreed.

- where the interface is to be used by someone with visual or motor  
disabilities


Also agreed.



but I don't see
how you can argue that best practice is to not use this technique.


I've only found one source to back up my position (anyone know any  
others?):


http://www.nngroup.com/reports/accessibility/ (p57-64)


Which is in regards to situations in which accessibility is an issue.  
This doesn't mean that the technique should never be used.




I'm not saying that Displaying new information on rollover is bad
practice. For example, I think that having the browser display the URL
of links in it's status bar is good.

I am saying that:
- rollovers should not be counted as a declaration


If the user pauses, that can be taken as a declaration. And  
sometimes, you intentionally want to interfere before the user makes  
a declaration.




- the system should not obscure content or interface elements that the
user may be trying to see.


Absolutely.

Best,
Jack




Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


My goal is to build elegant products.
The products that don't make people think
when they should be doing,
make people think
when they should be learning,
compel them by relating to them,
and simply work.

- Josh Viney




Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


[IxDA Discuss] Theory Re: Where that ACD thing fits

2008-11-13 Thread Peter Merholz
This discussion on UCD/ACD has been both frustrating and enlightening.  
The single biggest thing it demonstrates to me is just how thin our  
understanding of theory is, and the impact that theory has on how we  
work.


What do I mean by theory? Theory is a robust conceptual framework that  
undergirds a practice. In the discussion of ACD, I was surprised how  
long it took for someone to mention Activity Theory, because talking  
about ACD without talking about Activity Theory is like talking about  
biology but neglecting evolution.


Now, Activity Theory is an extremely robust conceptual framework for  
considering how people work, and their relationships to elements in  
their environment. Activity Theory is not about looking at  
activities and designing for them.


User-Centered Design is predicated on a cobbled together set of  
theories, most of them coming out of the HCI community, which has been  
heavily influenced by cognitive psychology. So you have things like  
distributed cognition, perception, information processing, etc. Since  
the dawn of the Web, there's also been significant inroads by the  
Library and Information Science community (Information retrieval,  
metadata, etc.).


I think it's problematic that so many people are working in the  
context of these theories and don't even realize it, because folks  
then don't know how these assumptions are coloring their approaches. I  
don't know if the answer is that everyone gets grounded in theory --  
that can be stultifying. But there's no way to get anywhere with these  
methodological discussions without appreciating the theory underlying  
them.


--peter

On Nov 13, 2008, at 3:13 AM, Jared Spool wrote:



On Nov 12, 2008, at 5:56 PM, David Malouf wrote:


If I were designing it from a UCD perspective, I do care, or that the
person is elderly and needs large print, or any other demographic  
type

information.


Just for the record, properly done UCD wouldn't care about  
demographics. It would care about behaviors.


It doesn't matter what age someone is. If they need large print to  
complete their objective, they need large print, independent of age  
(or income group, geographic location political persuasion, gender  
preference, dental history, dislike of sushi, . . .)


Jared

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Adrian Howard


On 13 Nov 2008, at 09:09, Jackson Fox wrote:
[snip]

I think there are some cases where we *can* treat hovering as a
declaration. In particular, I'm thinking of uses such as Netflix's
movie info boxes. When a user places a mouse over an active object,
and then pauses without a click, I think it's a reasonable inference
that the user is lacking information to move forward.


[snip]

As ever - it depends :-)

If the page has enough content that the user needs to pause to  
comprehend it, and enough area of the page containing active links,  
then the chance of accidentally firing off with a hover affect can  
be quite high.


I saw exactly this behaviour this a while back when I did some testing  
on a site where the content area and side bar contained a number of  
links that gave a preview of the following page.


The user paused to read content - with the pointer over a preview area  
purely by chance. A couple of seconds later preview-layer appeared.  
User gets distracted - moves cursor enough to get the preview layer to  
vanish. User resumes reading - accidentally leaving cursor over  
_another_ preview link...


This sometimes happened two or three times in a row until the user  
threw the cursor to a screen edge.


Fun :-)

Adrian

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


[IxDA Discuss] [JOB] Recruiter: Head of User Experience @ Social Media Start-up in SF (full-time)

2008-11-13 Thread Djirbandee Theresa
UxStation is recruiting for a Head of User Experience to help set the 
direction, tone, and strategy for our client's products. We are seeking someone 
who will contribute directly in their particular areas of expertise (web 
design, quantitative usability research, UI design, etc.) — but also someone 
who can help guide product development at all levels, not just at the level of 
interaction design or graphic design for the interface.
 
This is a premier bay area startup with a rockstar management team that 
includes experienced entrepreneurs, ex-Google engineers, and a philosophy 
professor working together in downtown San Francisco. They build products that 
enable users to tap into the wisdom of their real-world social network. Their 
first offering takes on the problem of subjective search — finding 
information that is customized and relevant to your personal tastes, needs, and 
context.
 
RESPONSIBILITIES
 
Design interactive mockups for a variety of media (web, IM, etc.)
Interact directly with users via interviews or usability tests
Assist in the development of effective and understandable messaging
Analyze user behavior data
Think creatively about product features and evolution
 
QUALIFICATIONS
 
Proven experience designing new user interfaces, shipping consumer products we 
would recognize, and leading teams (in order of importance)
Formal background in HCI or closely related field
Broad exposure to usability and user experience design in general
Both academic and industry experience preferred
Affinity for rapid prototyping
Flexibility when faced with complex challenges
Experience with Social Media and/or Social Networking preferred
 
Contact:
 
Theresa Djirbandee 
UxStation, Inc. 
[EMAIL PROTECTED] http://www.linkedin.com/in/userexperiencetalent
http://www.uxstation.com/index.php/job-seekers/

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread ShahW
Guys,

I created this simple diagram to illustrate my understanding of the
differences between ACD vs UCD.

http://flickr.com/photos/neuno/3027380216/sizes/o/

Please feel free to take it apart.


Regards
ShahW

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


[IxDA Discuss] JOB-Interaction Designer, FOX Interactive Media, Santa Monica, CA - Full Time

2008-11-13 Thread Thuy Vuong
Job Description:

The Interaction Designer will design, develop and refine all aspects
of the user interface including work flows, wireframes, site map, and
interactive behavior on B2B and B2C websites.  The Candidate is
expected to be familiar with interaction design, usability studies,
and prototypic and graphic techniques.

Reporting to the User Experience Lead, the Interaction Designer will:

Responsibilities:

-Design and create mockups, low and high fidelity prototypes, page
schematics, site map, function specifications and flow documentation
to translate business goals to visual designs
-Develop narrative storytelling or clickable prototypes as proof of
concept delivery
-Analyze and optimize flows, user interface and page functionality and
develop best practices, rules, and UI guidelines in a product portal
framework
-Identify end-users and assess site traffic, market trends and best
practices to build a better user experience
-Work across different product teams and be active in the entire
interface development process, from ideation to implementation
-Work collaboratively with front-end developers and other production
teams to support a creative environment and foster innovative designs
-Ability to work both independently and as part of a team.
-Ability to work in a fast-paced development environment under tight
resources and schedules
-Must be able to perform a variety of tasks, which often includes
working on multiple projects simultaneously

Experience  Skills
-5  years Interaction Design work experience
-Experience in the design of User Interfaces for web-delivered applications
-An understanding of design patterns and best practices
-Strong written and oral communication skills.
-Strong analytical ability to evaluate and prioritize opportunities
-Demonstrated critical-thinking, problem-solving, and goal-setting skills
-Fluent in Photoshop, Fireworks and Visio, knowledge of HTML/CSS and
familiar with Flash, JavaScript and Ajax technologies
-Understanding of Web 2.0 and social network
-Background in Graphic or Industrial Design, Computer Science, HI,
Fine Arts, or equivalent

Personality traits:
-Straightforward approach, with meticulous attention to detail
-Willingness to roll up the sleeves and tackle what needs to be done,
with an entrepreneurial spirit
-Excellent interpersonal skills, a sense of humor and humility
-Passionate in learning online emerging technologies
-An honest, creative, out-of-the-box thinker and problem-solver, with
a test-and-learn mentality


About FAN
The Fox Audience Network (FAN) provides customized solutions to
complex challenges in support of major advertising technology
initiatives.  FAN is an independent business unit of Fox Interactive
Media (FIM), which is a division of News Corporation.

Current products include:
-Ad serving and optimization
-Ad workflow management and operations
-User segmentation and ad targeting
-Enterprise-class data warehouse
-Global user segmentation system
-Ad inventory forecasting
-Social networking/community building tools (blogs, comments, ratings,
user-generated video)
-Internal integration of tools such as bug tracking, enterprise wiki,
code review, build management, and document repository
-Exploration of future monetization technologies


If you feel that you are qualified for this position, please go to
www.fimcareers.com/careers.php and apply to job requisition FIM14351

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] IxDA and QA

2008-11-13 Thread Sonica Singh
The current project I am working on, i did the visual design and then
volunteered to be a part of the QA team, I realized that there were so many
things which the QA guys were giving a miss and doing a QA from a designer's
perspective has really been beneficial for the project. Also I am not  leading
the QA team but just a team member, doing QA from a different perspective  so
in that regard I agree with Jim that a designer should not be in charge of
the QA  process, as they  are not trained for it. I think that's why its
working in my current project .



Sonica

Visual Designer
New Delhi India




On Thu, Nov 13, 2008 at 12:14 PM, Jim Drew [EMAIL PROTECTED] wrote:

 In this thinking, turn things around: while you might have a QA engineer or
 two who provide great input on design ideas, would you put QA in charge of
 the design process?  Probably not: their expertise may sometimes approach or
 overlap those needed for design, but there will be holes, gaps, and so
 forth.  Unless you are truly cross-training, you're going to end up with
 ultimately inferior results.

 Which isn't to say that having QA involved in the design process, or Design
 in the QA process, isn't a great idea.  It most certainly is.

 Watch out as well for asking designers to do QA work on the items they
 designed.  They can easily be way too picky and/or unable to look at the
 pieces they designed with a fresh eye, to see interactions and different
 angles.  Better to use their designer eye to look at other aspects of the
 product.

 -- Jim Drew
   Seattle, WA
   Software QA for 18 years



 On Oct 27, 2008, at 7:36 AM, Damon Dimmick wrote:

 The company I work for is a very lean, fast moving company, and we're
 constantly looking for ways to tighten our product life cycle timelines.

 One thing we've noticed in the last few months is that IxDA (and general
 design practitioners) have been extremely valuable not just during the
 design phase of a product, but also during the ongoing Quality Assurance
 / Quality Control phases as well as the final Quality Acceptance phases
 of the product lifecycle.

 This being the case, we're experimenting with the idea of putting IxDA
 people in charge (or in review positions within) the QA process. I've
 been playing around with this model myself on a couple of projects with
 very strong results. The net benefit seems to derive from the fact that
 there is really no one better to certify that a product meets QA
 requirements than the very people that identified the necessary
 interactions, UI results, and full design elements to begin with.

 So far, this also seems to fit in nicely with the fact that our design
 team tends to be very busy at the start of the project (front loading
 interaction design and then visual design) and then gets much less busy
 as the development cycle begins and ends. It seems a really good use of
 our time to swoop back in after the design phase and act as part of the
 QA process, making sure that developers are conforming to our
 specifications via a formal testing structure.

 I was wondering if anyone else has had experience with this kind of
 structure, and if so, what challenges, results, and tips can you share?
 We're sort of excited about the idea on our end, as our initial forays
 into this model have really helped projects move along faster and with
 better results. Being a small/midsized team, we don't have a large QA
 department, so this allocation of resources seems to fill a lot of gaps.

 Any thoughts out there among my colleagues?


  
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
 List Guidelines  http://www.ixda.org/guidelines
 List Help .. http://www.ixda.org/help


Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


[IxDA Discuss] Getting access to users?

2008-11-13 Thread Jeff Noyes
Question for you.   Historically, I've had other folks on my team in  
charge of finding users.  Those folks often hired a firm to recruit  
users, to which I was often disappointed with the results.  I'm now in  
a position where I need to get access to users to be able to do some  
contextual research.  To be more specific, i need to find users that  
fit the criteria below.  What's the best way to go about finding these  
users?


- Business minded folks looking to build a social publishing site or  
content management application.  These could be designers, engineers,  
ceo's etc.
- Developers or designers that have involvement in a CMS other than  
Drupal.




Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread alan james salmoni
Hi Jacqueline,

Did you mean something like this page:

http://meyerweb.com/eric/css/edge/popups/demo.html



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35525



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Joel Tachau
Flash ads using the hover event to expand the ad are making hovering a
declaration as well. I find myself mousing around ads to avoid expanding
the ad and thus obscuring content I want to see as Danny put it.

Example: hover over the Nature Valley banner at the top of this page:
http://skiing.about.com/od/skigear/u/skiequipment.htm

Joel Tachau
Director of User Experience
MFG.com



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Danny Hope
Sent: Thursday, November 13, 2008 10:37 AM
To: Jack Moffett
Cc: IxDA Discuss
Subject: Re: [IxDA Discuss] Best Practices for Mouseover Layers

Hey Jack,

2008/11/13 Jack Moffett [EMAIL PROTECTED]:
 On Nov 13, 2008, at 8:51 AM, Danny Hope wrote:
 Arguably, best practice says: don't initiate layers on rollover, but
 rather to require a click.

 Danny, I can't agree with you here. Displaying new information on
rollover
 has been a widely used and accepted practice for over 16 years.

I suppose tool tips are an example, can you reference other examples
please?

 You could
 certainly point out situations where it is inappropriate,

Here are 3:
- where the new layer obscures information or other controls
- on devices which do not have a hover state, e.g. touchscreens
- where the interface is to be used by someone with visual or motor
disabilities

 but I don't see
 how you can argue that best practice is to not use this technique.

I've only found one source to back up my position (anyone know any
others?):

http://www.nngroup.com/reports/accessibility/ (p57-64)

I'm not saying that Displaying new information on rollover is bad
practice. For example, I think that having the browser display the URL
of links in it's status bar is good.

I am saying that:
- rollovers should not be counted as a declaration
- the system should not obscure content or interface elements that the
user may be trying to see.

-- 
Regards,
Danny Hope
http://linkedin.com/in/dannyhope
07595 226 792

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread Casey Edgeton
http://www.netflix.com/BrowseSelection

On Thu, Nov 13, 2008 at 9:36 AM, Danny Hope [EMAIL PROTECTED] wrote:

 2008/11/13 Jackson Fox [EMAIL PROTECTED]:
  …Netflix's
  movie info boxes.

 Can you give me a URL please?

 --
 Regards,
 Danny Hope
 http://linkedin.com/in/dannyhope
 07595 226 792
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
 List Guidelines  http://www.ixda.org/guidelines
 List Help .. http://www.ixda.org/help




-- 

--
I'm doing a century ride for the Leukemia  Lymphoma society!
Help me cure Leukemia  Lymphoma
By donating directly: http://pages.teamintraining.org/sj/tdps09/cedgeton
By buying shirts: http://www.zazzle.com/cedgeton

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread J . Wilton Williams
Danny,
Visit http://www.netflix.com/

You may actually need to be logged in with a user account to see the
flyouts to which Jackson refers. 

However, at that point, you should receive a number of suggested
offerings (for instance). These are thumbnails of the movie box/CD
cover, etc...commonly associated with a film. Below that is a red
hyperlinked button that reads (Add)-this is for adding selections to
you queue. If you scroll over the aforementioned thumbnail and stop,
you will see a prominent flyout appear. This box contains general
summary information about the film, thus allowing you to scroll a
number of recommendations without having to leave this page to
navigate to another to obtain basic information about a film.

Here, the user is provided with the type of information that original
web paradigms would have required a declaration on the part of the
user in the form of a click with the mouse to deduce a request
for additional information. In this newish paradigm, simply
hovering over an object for a short amount of time is inferred as a
request (or declaration) for additional information.

I think tool tips (which are more omnipresent) serve as similar
examples.

I hope this helps.

John W. Williams


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35525



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


[IxDA Discuss] JOB: Web UX Designer, Microsoft Online Services, Microsoft, Redmond, WA, USA

2008-11-13 Thread Lada Gorlenko
Posting on behalf of the hiring manager (cc-ed).
Please reply to Lisa Lane [EMAIL PROTECTED] directly.

UX DESIGNER | Do you want to be a key contributor to what our 2007
Annual Report called out as “the single 
biggest opportunity across every one of our businesses?” If so, this is
the job for you! 

TEAM DESCRIPTION
Microsoft Online Services is the recently-announced brand that will
initially offer email, 
doc/portal, IM and conferencing then expand to other services including
CRM, ERP and hosted 
telephony. Our vision is an online suite of the most important
Microsoft’s business applications 
run by Microsoft and offered on a subscription basis to mid-size and
enterprise level businesses. 
We’re the team that is making this vision a reality! 

RESPONSIBILITIES
As a UX Designer for the Microsoft Online Services team, your primary
responsibilities will include 
working proactively with your User Experience Manager, other designers,
usability engineers, 
program managers and developers on multiple interrelated projects to
collaboratively prioritize, 
create, implement, and document web-based user interface designs that
will define how users manage, 
find, and share information, and communicate over the Internet. You will
work through all stages of the 
design process from concept to final design, including sketches, flows,
wire-frames, final production-quality 
mockups, and asset creation to deliver key user experiences that deliver
on the promise of software 
as a service. Additionally, you will conduct competitive analysis to
ensure we maintain industry leadership 
and deliver innovative, exciting and emotionally engaging products. You
must be able to assess data from 
multiple sources, synthesize it, and incorporate this information into
your design solutions.

You should have a proven record of creating web-based interactive
experiences (*using the qualifications 
below) that meet business needs, user scenarios, and partner
requirements. You’ll bring strong creative, 
conceptual, and problem-solving skills, plus the strong communication
and presentation skills necessary 
to effectively present, explain, negotiate, and implement your design
solutions. You should have a passion 
for interaction design, visual design, and an understanding of
contemporary trends, process improvement 
methods as well as a drive to innovate.

QUALIFICATIONS
- Bachelors’ degree in a design related field such as Human-Computer
Interaction design, Industrial Design, 
or Visual Design
- 5 + years industry experience designing consumer, e-commerce, social
or educational websites 
(Please note: You will be required to provide us with
access to an online portfolio prior to interviewing 
and if you are chosen to formally interview, you will be
asked to conduct a 1-hour portfolio review)
-*Strong working knowledge of the following: 
Adobe CS3 (Photoshop, Fireworks, Flash, Dreamweaver,
etc.)
HTML/XHTML
CSS
JavaScript
Visual Basic Script
ASP
Web Server Administration 
Expressions Suite
Office Suite
Windows 

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Getting access to users?

2008-11-13 Thread Melissa
If you know of LinkedIn groups that these users might have joined
posting your invitation there can get you some response.

And if you have identified target companies faxing screener info to
the company fax number works when recruiting some user types. 
Success with faxes usually depends on compensation.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35579



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread David Malouf
Yes, you are right demographics by themselves is not important, but rather
the generalizations which are real around those demographics that we use.
BUT the demographics are necessary for gaining insights (and often even
creating) those generalizations.

I'm not saying that you are saying this Jared, but I just want to add that
Market Research IS an important data contributor for design research.
They've been doing this longer and with some pretty descent results, so
there is definitely a lot of cross-pollination that can go on between market
and user research. Demographic studies is a great tool for user researchers
to tie their own data studies into.

Regardless, I think my main and more important point is that activity
centered design feels soul-less to me. It's motivation as I've heard people
describe it here and other places is discount UCD (getting to the point
quickly). And like all things discount, you get what you pay for.

That being said, sometimes ya got no choice b/c you can only afford the
discount version of things and something is always better than nothing. But
I think that's why for me ACD is a part of a greater whole of UCD that you
can pick and choose from depending on the total context of the design
environment.

--dave



On Thu, Nov 13, 2008 at 6:13 AM, Jared Spool [EMAIL PROTECTED] wrote:


 On Nov 12, 2008, at 5:56 PM, David Malouf wrote:

  If I were designing it from a UCD perspective, I do care, or that the
 person is elderly and needs large print, or any other demographic type
 information.


 Just for the record, properly done UCD wouldn't care about demographics. It
 would care about behaviors.

 It doesn't matter what age someone is. If they need large print to complete
 their objective, they need large print, independent of age (or income group,
 geographic location political persuasion, gender preference, dental history,
 dislike of sushi, . . .)

 Jared




-- 
David Malouf
http://synapticburn.com/
http://ixda.org/
http://motorola.com/

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Peter Merholz


Regardless, I think my main and more important point is that activity
centered design feels soul-less to me. It's motivation as I've heard  
people
describe it here and other places is discount UCD (getting to the  
point

quickly).


I would argue that UCD, as typically practiced, is soulless, too, as  
it focuses on tasks and goals, and thus has a reductive understanding  
of humans. UCD tends to treat people as robots whose goal is to  
maximize productivity, to relentlessly accomplish a goal.


One thing that reassures me is the increasing embrace of  
anthropological and sociological methods, which takes us beyond tasks  
and goals, and towards behavior, motivation, context and culture. This  
more holistic appreciation of people ought to provide insights that  
allow for superior products and services.


--peter

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Best Practices for Mouseover Layers

2008-11-13 Thread pietro . desiato
Ciao guys,

I think that the hover state should ne tested every time you can.
It's such a  complex interaction and, even though it seems ho ne
mode standard recently, the context IW always extremely influent ok
it. 
Do you have any info about your users?



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from ixda.org (via iPhone)
http://www.ixda.org/discuss?post=35525



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Looking for design template samples forimagine/discovery phase

2008-11-13 Thread Peter Boersma
Melissa,

 Very interested in cool formats for presenting
 distilled design innovation concepts to key stakeholders. 

Victor Lombardi's Concept Design Tools article 
(http://www.digital-web.com/articles/concept_design_tools/) may be of use to 
you.

Peter
-- 
Peter Boersma | Senior Interaction Designer | Info.nl
http://www.peterboersma.com/blog | http://www.info.nl

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread allison
 Ptthh. (Is there a better online way to represent a raspberry?) 

Pfffttt


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35466



Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Dante Murphy
Some good points have been made, and they compeeled me to do some retrospective 
analysis of my own design career to gain clarity on the issue.  I can't pretend 
that I've ever consciously done ACD; like a recent commenter said, to me this 
is little more than basic SDLC design driven by functional requirements.  And 
for this reason I can easily recall hundreds of times I've done ACD, whether 
through ignorance or compromise.  In deference to those who see value in ACD, I 
can also recall some times that I have done ACD where I don't think UCD would 
have added enough value to be worth the incremental effort.
 
Some examples:
Adding a sort utility to a query result.  It wasn't really worthwhile to get 
into the mind of the user...it seemed like a good idea because the activity 
itself had apparent value (is this really an example of genius design?), and 
the cost of implementation was relatively low.
 
Designing a customization/monogramming process for a clothing retailer.  The 
client said that their customers wanted to monogram, and I went along with an 
designed a system that attempted to meet the needs of the user without ever 
knowing, or particularly caring, who that was.  As long as it seemed like the 
user could complete the task without confusion or rage, I considered the 
design a success.
 
Now both examples could potentially havee benefitted from UCD...the first 
example to validate the need for a sort, and to uncover any other related unmet 
needs, and the second to improve the engagement of the utility to promote 
upsell and loyalty.  But not for free...good UCD, the only kind worth 
practicing, takes time and money.
 
I also tried to think of a time I did UCD that didn't include some measure of 
ACD, and all I came up with was one real and one hypothetical example.
 
The hypothetical first:
Designing the music that plays in on of those hip clothing boutiques that 
caters to people half my age.  I know that it's there to supercede activity and 
create mood and atmosphere...one that is likely to drive a grumpy old man like 
me across the aisle to Brooks Brothers, where it's nice and quiet.  One that 
makes it impossible for hand-holding post-adolescents to talk to each other, so 
the only remaining form of social communication is to shop (or text...could 
ubicomp beat the blaring soundtracks?).  The idea is to make the store like a 
nightclub...enabling and driving to specific activities, but the design of the 
environment is activity-independent.
 
And a real case:
Ages ago my colleagues and I designed a pitch book similar in execution to 
the Google Chrome comic.  The primary driving force behind the design of our 
book was to create an impressions and to entertain while informing, but we 
weren't looking for any specific activity in the context of our artifact.  I'm 
sure that many designers here have worked on projects where the engagement was 
the goal, and a good knowledge of the audience, in my case marketing managers 
and brand managers.
 
But most of the time I agree that ACD is either a subset of UCD, or a stepping 
stone in a larger methodology.
 
And if you're still reading, I wonder what YOU think.
 
Dante

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


Re: [IxDA Discuss] Getting access to users?

2008-11-13 Thread Dante Murphy
Another option, if you are able to deploy content on a site that attracts these 
kind of folks, is to use Ethnio.  They let you deploy a screener on your site 
to recruit for research in real time.
 
www.ethnio.com

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help