Re: [slim] Anyone experience of dead remote?

2009-06-03 Thread spinaltap
For anyone else reading this thread, who has similarly experienced a dead remote... Bas from Logitech has to be applauded for picking-up on my predicament on this forum. He offered alternative solutions to my problem. This was very much appreciated. He's also sorted out my log-in problems on

Re: [slim] Anyone experience of dead remote?

2009-06-01 Thread spinaltap
When I attempt to log onto my Logitech account With my current email address/password: the site reports that this combination is not valid. If I enter my current email address, and seek confirmation of my password: the site reports that the user id supplied is not valid. If I enter my old

Re: [slim] Anyone experience of dead remote?

2009-06-01 Thread BastiaanR
spinaltap;428332 Wrote: Your assistance would be gratefully appreciated. Sure.. Just drop me an e-mail @ bas.rui...@wanadoo.nl - please include your old and new e-mail addresses, and I'll have a look when we're back at work tomorrow. -- BastiaanR It's not a problem, it's a challenge.

Re: [slim] Anyone experience of dead remote?

2009-05-31 Thread spinaltap
How strange! I haven't received any emails from you at all - and I check my messages several times daily. I can only surmise that you are sending messages to my former ISP email address (I was with Be, but now with o2). It's been nearly a week since AMP3 confirmed receipt of my remote, but I

Re: [slim] Anyone experience of dead remote?

2009-05-31 Thread BastiaanR
spinaltap;428178 Wrote: I can only surmise that you are sending messages to my former ISP email address (I was with Be, but now with o2). I cannot check it until tuesday, but any reply to you would be to the address listed in your support account:

Re: [slim] Anyone experience of dead remote?

2009-05-28 Thread BastiaanR
spinaltap: did you manage to get the remote swapped. Either through Logitech, or through the original shop? -- BastiaanR If it doesn't work the first time around, get a bigger hammer. BastiaanR's Profile:

Re: [slim] Anyone experience of dead remote?

2009-05-28 Thread spinaltap
I sent a request to Logitech support several days ago - but it appears that they can't be bothered to respond. I've since returned the faulty remote to Advanced MP3 Players in Edinburgh for exchange. I've yet to receive the replacement. -- spinaltap My Mac can go all the way to XI

Re: [slim] Anyone experience of dead remote?

2009-05-28 Thread BastiaanR
spinaltap;427471 Wrote: I sent a request to Logitech support several days ago - but it appears that they can't be bothered to respond. I've since returned the faulty remote to Advanced MP3 Players in Edinburgh for exchange. I've yet to receive the replacement. spinaltap: the thing is, _I_

Re: [slim] Anyone experience of dead remote?

2009-05-20 Thread spinaltap
Thanks for the response; but since I didn't buy directly from Logitech (but from a third-party online supplier at the other end of the country) I'll have to deal directly with the supplier, rather than Logitech support. -- spinaltap My Mac can go all the way to XI

Re: [slim] Anyone experience of dead remote?

2009-05-20 Thread tcutting
You don't have to buy directly from Logitech to get support from them. Is the unit you bought used? -- tcutting tcutting's Profile: http://forums.slimdevices.com/member.php?userid=17402 View this thread:

[slim] Anyone experience of dead remote?

2009-05-19 Thread spinaltap
I already have a Squeezebox Classic, but volunteered to accept delivery of another Squeezebox Classic for my brother. Unfortunately, the supplied remote doesn't work (even though I changed the batteries). My own remote works perfectly on this new Squeezebox - so, it's clearly a problem with the

Re: [slim] Anyone experience of dead remote?

2009-05-19 Thread 86atc250r
Yes, my first classic was this way - it's remote was DOA. Call support - they'll hook you up. -- 86atc250r 86atc250r's Profile: http://forums.slimdevices.com/member.php?userid=15476 View this thread:

Re: [slim] Anyone experience of dead remote?

2009-05-19 Thread tcutting
Was this a new SB3? If so, contact support - hopefully they can send out new remote. There have been reports of (older?) SB3 (classic) remotes having problems with the LED - the connection between the LED and the circuit board can crack, but can usually be repaired by reflowing the solder (if