I'm currently working with a company that does a lot of contract work with
the government and as part of our project budget we have to account for any
software support costs that we might incur over the life of the project,
preferably in a prepaid bundled support program. Unfortunately, after
The majority of the clients that I work for that I was a part of their
procurement process managed this through the business budgeting and support
as an up front line item.
Their budget for any new server was the hardware, hardware support, software
license cost for role of the server, and then
You might be able to find a company that has paid for a year's worth of
support that could sub out a certain number of incidents to you for a set
price - if Adobe would find that acceptable which I doubt.
Otherwise - unless you are supporting a very large company (in which case
$10k is no big
Thanks for sharing this, Dean. And folks may want to note that he's
scheduled to be their speaker in June (see the site). I hope you'll drop a
note then, too.
That said, do you know of a way one can be notified of upcoming meetings on
their own? I see no RSS feed on that site, and the mailing
Ah, an update. I looked at the OWASP list archives (off the URL below) and
see that most of the messages are indeed mostly announcement-oriented. Not
an overwhelming list: maybe 10 a month.
Still, Dean, if you have some sway with folks there, perhaps they could
clarify that (for those who may
