RE: [Elecraft] Elecraft parts
Do we know that Elecraft wants to be in this business? I have assumed this was a service they provided as an accommodation to their customers. And, they certainly provide superb service in every regard. My thought has been that I would prefer to source parts elsewhere before I bother Elecraft with a request. If, in fact, Elecraft would NOT like to be the first place one turns to for parts, they could facilitate that by providing listings on their websites of the correct catalogue numbers for Mouser, Digi-Key, and others. If Elecraft DOES wish to be in the replacement parts business, then there is no reason for them to provide that information. 73 de Brian W3BW -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Wilhelm Sent: Monday, August 09, 2004 10:40 PM To: Elecraft Discussion List Subject: Re: [Elecraft] Elecraft parts Folks, I too agree - Ordering parts from Elecraft is not only easy, but you do receive personalized service too - Scott and Richard do a fantastic job, part numbers help a lot to avoid ambiguities, but they are available and receptive with information about a particular part should the part number not be readily available, one will not find that level of service at Mouser. Now, I do order often from Mouser (and Digi-Key too) and they also are really fine folks to deal with. If I am ordering in quantity for my parts stock or for a non-Elecraft project, they will be my primary choices, but if I need a particular part for a K1, K2 or KX1 (or any of the options), I pick up the phone and talk to the fine folks at Elecraft - it arrives in the mail within a week (OK, this is location sensitive, and parts from Mouser or DigiKey arrive in 3 business days for me, but the shipping cost is more than from Elecraft). 73, Don W3FPR - Original Message - I cannot fault your logic ONE BIT! Elecraft's ALWAYS been there for me, faster, AND more economical than Mouser... But... there ARE times when Mouser does come in handy. ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] Elecraft parts
Steve wrote: While I agree that Mouser is a super parts source, nothing beats buying Elecraft parts from ... Elecraft! I wonder about a couple of things: (1) Is the supply of parts at least a financial break-even enterprise for Elecraft? Or is it a service provided at a net loss? (2) Should Elecraft consider carrying parts that are frequently upgraded beyond the stock parts supplied with a kit. (Frankly, the only item that comes to mind that has had considerable appeal is the metal shaft VFO pot for the K1.) Perhaps there could be an option to select the upgrade part at time of kit purchase. 73, Mike / KK5F ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] Elecraft parts
I really can't speak for the folks at Elecraft, but ... I take the fact that Elecraft has provided an Elecraft part number in the manuals as 'living proof' that they DO understand they have a need to be in the REPLACEMENT parts business. That assures continuing quality and uniformity of the parts though the product line. It is also a necessary part of product support. So if you need a part for an Elecraft product, why not order from Elecraft? I assume that the parts are priced to be profitable, but I also know from experience that shipping a large number of small orders is labor intensive and can become a real pain - that is why many parts suppliers have found a need to establish minimum order levels or add handling charges to small orders (I really don't understand how Mouser has avoided doing that). Since Elecraft part numbers are already available, providing (and keeping current) a cross reference list of Mouser (or other supplier) part numbers would require a lot of people-hours to create and support. Now if someone would volunteer their time and effort to create such a list, I'm certain it would be appreciated by the Elecraft community, but it should be monitored and double checked for changes every time that supplier issues a new catalog - I would not want to assume that ANY supplier's part numbers are a constant thing, they have been KNOWN to change. 73, Don W3FPR - Original Message - Do we know that Elecraft wants to be in this business? I have assumed this was a service they provided as an accommodation to their customers. And, they certainly provide superb service in every regard. ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] Elecraft parts
At 12:26 PM 8/9/04, Steve Jackson wrote: While I agree that Mouser is a super parts source, nothing beats buying Elecraft parts from ... Elecraft! Steve KZ1X/4 I cannot fault your logic ONE BIT! Elecraft's ALWAYS been there for me, faster, AND more economical than Mouser... But... there ARE times when Mouser does come in handy. I wasn't advocating buying K2/K1/KX1 parts from Mouser necessarily, but more just to support them as a good source of parts. Tom ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] Elecraft parts
Folks, I too agree - Ordering parts from Elecraft is not only easy, but you do receive personalized service too - Scott and Richard do a fantastic job, part numbers help a lot to avoid ambiguities, but they are available and receptive with information about a particular part should the part number not be readily available, one will not find that level of service at Mouser. Now, I do order often from Mouser (and Digi-Key too) and they also are really fine folks to deal with. If I am ordering in quantity for my parts stock or for a non-Elecraft project, they will be my primary choices, but if I need a particular part for a K1, K2 or KX1 (or any of the options), I pick up the phone and talk to the fine folks at Elecraft - it arrives in the mail within a week (OK, this is location sensitive, and parts from Mouser or DigiKey arrive in 3 business days for me, but the shipping cost is more than from Elecraft). 73, Don W3FPR - Original Message - I cannot fault your logic ONE BIT! Elecraft's ALWAYS been there for me, faster, AND more economical than Mouser... But... there ARE times when Mouser does come in handy. ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
