RE: Unable to update public free/busy data error in Outlook
Option 1 - - Archive current Calendar data. - Remove all data from current Calendar. - Does the problem still occur? - Create new appointment. - Try to run Clean Free/Busy - If successful, then add small groups of appointments back to Calendar until problem recurs. - Tedious isn't it? - If not, see Option 2 Option 2 - - Rebuild users Calendar. - Use MS Exchange client to rename existing Calendar. - Go back to Outlook and create new Calendar. - See if problem recurs. - If so, go to Option 3 Option 3 - - Rebuild users mailbox. Another thought - did this user use Schedule + prior to Outlook 2000 being installed? If so you might make sure it gets removed. (Be aware you may have to reinstall Outlook 2000 after doing so. Then again maybe not). Regards. Nate Couch EDS Messaging -- From: Edwards, Aaron Reply To: Exchange Discussions Sent: Thursday, November 29, 2001 18:31 To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Well, I tried deleting the ost's, I tried singing I feel pretty, I even did a tap dance. NO DICE!!! Same error message when she posts new appointments. But I must admit, the end user is now avoiding me. Maybe that's a good thing :) Any other ideas??? Thanx Aaron -Original Message- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:32 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Logoff, rename the cached calendar (whatever.ost), logon. If it doesn't work, sing I feel pretty with great fervor. This will not solve the problem, but it will distract the end-user. -Original Message- From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:06 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook I tried running the /cleanfreebusy switch on the user and when outlook loads, it pops up with a Unable to clean free/busy information error message. Any suggestions?? Thanx Aaron -Original Message- From: Darren York [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 11:00 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows
RE: Unable to update public free/busy data error in Outlook
I think you're both right. It's just time to wipe Outlook and the mailbox and rebuild it. Thanx for all your help Aaron -Original Message- From: Couch, Nate [mailto:[EMAIL PROTECTED]] Sent: Friday, November 30, 2001 5:44 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Option 1 - - Archive current Calendar data. - Remove all data from current Calendar. - Does the problem still occur? - Create new appointment. - Try to run Clean Free/Busy - If successful, then add small groups of appointments back to Calendar until problem recurs. - Tedious isn't it? - If not, see Option 2 Option 2 - - Rebuild users Calendar. - Use MS Exchange client to rename existing Calendar. - Go back to Outlook and create new Calendar. - See if problem recurs. - If so, go to Option 3 Option 3 - - Rebuild users mailbox. Another thought - did this user use Schedule + prior to Outlook 2000 being installed? If so you might make sure it gets removed. (Be aware you may have to reinstall Outlook 2000 after doing so. Then again maybe not). Regards. Nate Couch EDS Messaging -- From: Edwards, Aaron Reply To: Exchange Discussions Sent: Thursday, November 29, 2001 18:31 To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Well, I tried deleting the ost's, I tried singing I feel pretty, I even did a tap dance. NO DICE!!! Same error message when she posts new appointments. But I must admit, the end user is now avoiding me. Maybe that's a good thing :) Any other ideas??? Thanx Aaron -Original Message- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:32 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Logoff, rename the cached calendar (whatever.ost), logon. If it doesn't work, sing I feel pretty with great fervor. This will not solve the problem, but it will distract the end-user. -Original Message- From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:06 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook I tried running the /cleanfreebusy switch on the user and when outlook loads, it pops up with a Unable to clean free/busy information error message. Any suggestions?? Thanx Aaron -Original Message- From: Darren York [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 11:00 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4
RE: Unable to update public free/busy data error in Outlook
Well, I tried deleting the ost's, I tried singing I feel pretty, I even did a tap dance. NO DICE!!! Same error message when she posts new appointments. But I must admit, the end user is now avoiding me. Maybe that's a good thing :) Any other ideas??? Thanx Aaron -Original Message- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:32 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Logoff, rename the cached calendar (whatever.ost), logon. If it doesn't work, sing I feel pretty with great fervor. This will not solve the problem, but it will distract the end-user. -Original Message- From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:06 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook I tried running the /cleanfreebusy switch on the user and when outlook loads, it pops up with a Unable to clean free/busy information error message. Any suggestions?? Thanx Aaron -Original Message- From: Darren York [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 11:00 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED
RE: Unable to update public free/busy data error in Outlook
I'm almost thinking I just need to reload the user's Outlook. Are you thinking that yet? -Original Message- From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] Sent: Thursday, November 29, 2001 4:32 PM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Well, I tried deleting the ost's, I tried singing I feel pretty, I even did a tap dance. NO DICE!!! Same error message when she posts new appointments. But I must admit, the end user is now avoiding me. Maybe that's a good thing :) Any other ideas??? Thanx Aaron -Original Message- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:32 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Logoff, rename the cached calendar (whatever.ost), logon. If it doesn't work, sing I feel pretty with great fervor. This will not solve the problem, but it will distract the end-user. -Original Message- From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:06 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook I tried running the /cleanfreebusy switch on the user and when outlook loads, it pops up with a Unable to clean free/busy information error message. Any suggestions?? Thanx Aaron -Original Message- From: Darren York [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 11:00 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED
RE: Unable to update public free/busy data error in Outlook
I tried running the /cleanfreebusy switch on the user and when outlook loads, it pops up with a Unable to clean free/busy information error message. Any suggestions?? Thanx Aaron -Original Message- From: Darren York [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 11:00 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com
RE: Unable to update public free/busy data error in Outlook
Logoff, rename the cached calendar (whatever.ost), logon. If it doesn't work, sing I feel pretty with great fervor. This will not solve the problem, but it will distract the end-user. -Original Message- From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] Sent: Monday, November 26, 2001 10:06 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook I tried running the /cleanfreebusy switch on the user and when outlook loads, it pops up with a Unable to clean free/busy information error message. Any suggestions?? Thanx Aaron -Original Message- From: Darren York [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 11:00 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp
Re: Unable to update public free/busy data error in Outlook
Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Unable to update public free/busy data error in Outlook
The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Unable to update public free/busy data error in Outlook
look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Unable to update public free/busy data error in Outlook
Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Unable to update public free/busy data error in Outlook
Then I would upgrade to Exchange 2K! No, Ihave seen this issue, just can't find it yet, it's noted on the M$ site. - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 12:02 PM Subject: RE: Unable to update public free/busy data error in Outlook Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Unable to update public free/busy data error in Outlook
try opening outlook from the run command by typing outlook /cleanfreebusy From: Edwards, Aaron [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Subject: RE: Unable to update public free/busy data error in Outlook Date: Tue, 20 Nov 2001 11:02:01 -0800 Thanks for the suggestion, but those Q articles apply only to Exchange 2000 and we are running 5.5. The only thing we've converted to windows 2000 is our PDC. I've also checked out these q articles: Q184151 Q247927 Q270160 Q197494 The theme of all of these seem to be that either the folder doesn't exist or that the default editor doesn't have enough permissions. But everything is intact on the exchange box. I'm almost thinking I just need to reload the user's Outlook. Any other ideas or Q articles you know of? Thanx for your patience Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 10:04 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook look into q284200 or Q286783 - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Tuesday, November 20, 2001 9:16 AM Subject: RE: Unable to update public free/busy data error in Outlook The folder is there, it only happens to this one user since she has had Office 2000 installed, and doesn't happen consistently. Thanx for your help Aaron -Original Message- From: John Q [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 7:44 AM To: Exchange Discussions Subject: Re: Unable to update public free/busy data error in Outlook Is the free/busy folder missing? Does it happen to all users? Does it happen at all users at the same time? - Original Message - From: Edwards, Aaron [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Monday, November 19, 2001 5:10 PM Subject: Unable to update public free/busy data error in Outlook I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment that will sporadically pop up an error message while outlook is idle. Users have X400 SMTP addresses. The error message is: Unable to update public free/busy data. Outlook can't find the mail service provider. To check your profile settings, double-click the Mail icon in Windows Control panel. Or, try to log on to your mail system again. The only option is to click ok. Sometimes it locks up her system, sometimes not. We have tried reloading her profile. Everything I can find on the KB says something about an MS Mail problem. We aren't using MS Mail. Any other ideas? Thanx Aaron _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]