RE: Unable to update public free/busy data error in Outlook

2001-11-30 Thread Couch, Nate

Option 1 -

- Archive current Calendar data.
- Remove all data from current Calendar.
- Does the problem still occur?
- Create new appointment.
- Try to run Clean Free/Busy 
- If successful, then add small groups of appointments back to
Calendar until problem recurs.
- Tedious isn't it?
- If not, see Option 2

Option 2 -

- Rebuild users Calendar.
- Use MS Exchange client to rename existing Calendar.
- Go back to Outlook and create new Calendar.
- See if problem recurs.
- If so, go to Option 3

Option 3 -

- Rebuild users mailbox.


Another thought - did this user use Schedule + prior to Outlook 2000 being
installed?  If so you might make sure it gets removed.  (Be aware you may
have to reinstall Outlook 2000 after doing so.  Then again maybe not).

Regards.

Nate Couch
EDS Messaging

 --
 From: Edwards, Aaron
 Reply To: Exchange Discussions
 Sent: Thursday, November 29, 2001 18:31
 To:   Exchange Discussions
 Subject:  RE: Unable to update public free/busy data error in Outlook
 
 Well, I tried deleting the ost's, I tried singing I feel pretty, I even
 did a tap dance. NO DICE!!! Same error message when she posts new
 appointments. But I must admit, the end user is now avoiding me. Maybe
 that's a good thing :)
 
 Any other ideas???
 
 Thanx
 
 Aaron
 
 -Original Message-
 From: Jennifer Baker [mailto:[EMAIL PROTECTED]]
 Sent: Monday, November 26, 2001 10:32 AM
 To: Exchange Discussions
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
 Logoff, rename the cached calendar (whatever.ost), logon.
 
 If it doesn't work, sing I feel pretty with great fervor.  This will not
 solve the problem, but it will distract the end-user.
 
 -Original Message-
 From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] 
 Sent: Monday, November 26, 2001 10:06 AM
 To: Exchange Discussions
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
 I tried running the /cleanfreebusy switch on the user and when outlook
 loads, it pops up with a Unable to clean free/busy information error
 message.
 
 Any suggestions?? 
 
 Thanx
 
 Aaron
 
 -Original Message-
 From: Darren York [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 11:00 AM
 To: Exchange Discussions
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
 try opening outlook from the run command by typing outlook /cleanfreebusy
 
 
 From: Edwards, Aaron [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: RE: Unable to update public free/busy data error in Outlook
 Date: Tue, 20 Nov 2001 11:02:01 -0800
 
 Thanks for the suggestion, but those Q articles apply only to Exchange
 2000
 and we are running 5.5. The only thing we've converted to windows 2000 is
 our PDC.
 
 I've also checked out these q articles:
 Q184151
 Q247927
 Q270160
 Q197494
 
 The theme of all of these seem to be that either the folder doesn't exist
 
 or
 that the default editor doesn't have enough permissions. But everything
 is
 intact on the exchange box. I'm almost thinking I just need to reload the
 user's Outlook. Any other ideas or Q articles you know of?
 
 Thanx for your patience
 
 Aaron
 
 -Original Message-
 From: John Q [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 10:04 AM
 To: Exchange Discussions
 Subject: Re: Unable to update public free/busy data error in Outlook
 
 
 look into q284200 or Q286783
 
 - Original Message -
 From: Edwards, Aaron [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Tuesday, November 20, 2001 9:16 AM
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
   The folder is there, it only happens to this one user since she has
 had
   Office 2000 installed, and doesn't happen consistently.
  
   Thanx for your help
  
   Aaron
  
   -Original Message-
   From: John Q [mailto:[EMAIL PROTECTED]]
   Sent: Tuesday, November 20, 2001 7:44 AM
   To: Exchange Discussions
   Subject: Re: Unable to update public free/busy data error in Outlook
  
  
   Is the free/busy folder missing?
   Does it happen to all users?  Does it happen at all users at the same
 time?
  
   - Original Message -
   From: Edwards, Aaron [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Monday, November 19, 2001 5:10 PM
   Subject: Unable to update public free/busy data error in Outlook
  
  
I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4
 environment
   that
will sporadically pop up an error message while outlook is idle.
 Users
   have
X400  SMTP addresses. The error message is:
   
Unable to update public free/busy data. Outlook can't find the mail
   service
provider. To check your profile settings, double-click the Mail icon
 
 in
Windows

RE: Unable to update public free/busy data error in Outlook

2001-11-30 Thread Edwards, Aaron

I think you're both right. It's just time to wipe Outlook and the mailbox
and rebuild it. 

Thanx for all your help

Aaron

-Original Message-
From: Couch, Nate [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 30, 2001 5:44 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


Option 1 -

- Archive current Calendar data.
- Remove all data from current Calendar.
- Does the problem still occur?
- Create new appointment.
- Try to run Clean Free/Busy 
- If successful, then add small groups of appointments back to
Calendar until problem recurs.
- Tedious isn't it?
- If not, see Option 2

Option 2 -

- Rebuild users Calendar.
- Use MS Exchange client to rename existing Calendar.
- Go back to Outlook and create new Calendar.
- See if problem recurs.
- If so, go to Option 3

Option 3 -

- Rebuild users mailbox.


Another thought - did this user use Schedule + prior to Outlook 2000 being
installed?  If so you might make sure it gets removed.  (Be aware you may
have to reinstall Outlook 2000 after doing so.  Then again maybe not).

Regards.

Nate Couch
EDS Messaging

 --
 From: Edwards, Aaron
 Reply To: Exchange Discussions
 Sent: Thursday, November 29, 2001 18:31
 To:   Exchange Discussions
 Subject:  RE: Unable to update public free/busy data error in Outlook
 
 Well, I tried deleting the ost's, I tried singing I feel pretty, I even
 did a tap dance. NO DICE!!! Same error message when she posts new
 appointments. But I must admit, the end user is now avoiding me. Maybe
 that's a good thing :)
 
 Any other ideas???
 
 Thanx
 
 Aaron
 
 -Original Message-
 From: Jennifer Baker [mailto:[EMAIL PROTECTED]]
 Sent: Monday, November 26, 2001 10:32 AM
 To: Exchange Discussions
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
 Logoff, rename the cached calendar (whatever.ost), logon.
 
 If it doesn't work, sing I feel pretty with great fervor.  This will not
 solve the problem, but it will distract the end-user.
 
 -Original Message-
 From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] 
 Sent: Monday, November 26, 2001 10:06 AM
 To: Exchange Discussions
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
 I tried running the /cleanfreebusy switch on the user and when outlook
 loads, it pops up with a Unable to clean free/busy information error
 message.
 
 Any suggestions?? 
 
 Thanx
 
 Aaron
 
 -Original Message-
 From: Darren York [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 11:00 AM
 To: Exchange Discussions
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
 try opening outlook from the run command by typing outlook /cleanfreebusy
 
 
 From: Edwards, Aaron [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: RE: Unable to update public free/busy data error in Outlook
 Date: Tue, 20 Nov 2001 11:02:01 -0800
 
 Thanks for the suggestion, but those Q articles apply only to Exchange
 2000
 and we are running 5.5. The only thing we've converted to windows 2000 is
 our PDC.
 
 I've also checked out these q articles:
 Q184151
 Q247927
 Q270160
 Q197494
 
 The theme of all of these seem to be that either the folder doesn't exist
 
 or
 that the default editor doesn't have enough permissions. But everything
 is
 intact on the exchange box. I'm almost thinking I just need to reload the
 user's Outlook. Any other ideas or Q articles you know of?
 
 Thanx for your patience
 
 Aaron
 
 -Original Message-
 From: John Q [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 10:04 AM
 To: Exchange Discussions
 Subject: Re: Unable to update public free/busy data error in Outlook
 
 
 look into q284200 or Q286783
 
 - Original Message -
 From: Edwards, Aaron [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Tuesday, November 20, 2001 9:16 AM
 Subject: RE: Unable to update public free/busy data error in Outlook
 
 
   The folder is there, it only happens to this one user since she has
 had
   Office 2000 installed, and doesn't happen consistently.
  
   Thanx for your help
  
   Aaron
  
   -Original Message-
   From: John Q [mailto:[EMAIL PROTECTED]]
   Sent: Tuesday, November 20, 2001 7:44 AM
   To: Exchange Discussions
   Subject: Re: Unable to update public free/busy data error in Outlook
  
  
   Is the free/busy folder missing?
   Does it happen to all users?  Does it happen at all users at the same
 time?
  
   - Original Message -
   From: Edwards, Aaron [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Monday, November 19, 2001 5:10 PM
   Subject: Unable to update public free/busy data error in Outlook
  
  
I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4

RE: Unable to update public free/busy data error in Outlook

2001-11-29 Thread Edwards, Aaron

Well, I tried deleting the ost's, I tried singing I feel pretty, I even
did a tap dance. NO DICE!!! Same error message when she posts new
appointments. But I must admit, the end user is now avoiding me. Maybe
that's a good thing :)

Any other ideas???

Thanx

Aaron

-Original Message-
From: Jennifer Baker [mailto:[EMAIL PROTECTED]]
Sent: Monday, November 26, 2001 10:32 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


Logoff, rename the cached calendar (whatever.ost), logon.

If it doesn't work, sing I feel pretty with great fervor.  This will not
solve the problem, but it will distract the end-user.

-Original Message-
From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 26, 2001 10:06 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


I tried running the /cleanfreebusy switch on the user and when outlook
loads, it pops up with a Unable to clean free/busy information error
message.

Any suggestions?? 

Thanx

Aaron

-Original Message-
From: Darren York [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 11:00 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


try opening outlook from the run command by typing outlook /cleanfreebusy


From: Edwards, Aaron [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: RE: Unable to update public free/busy data error in Outlook
Date: Tue, 20 Nov 2001 11:02:01 -0800

Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist 
or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


  The folder is there, it only happens to this one user since she has had
  Office 2000 installed, and doesn't happen consistently.
 
  Thanx for your help
 
  Aaron
 
  -Original Message-
  From: John Q [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, November 20, 2001 7:44 AM
  To: Exchange Discussions
  Subject: Re: Unable to update public free/busy data error in Outlook
 
 
  Is the free/busy folder missing?
  Does it happen to all users?  Does it happen at all users at the same
time?
 
  - Original Message -
  From: Edwards, Aaron [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Monday, November 19, 2001 5:10 PM
  Subject: Unable to update public free/busy data error in Outlook
 
 
   I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
  that
   will sporadically pop up an error message while outlook is idle. Users
  have
   X400  SMTP addresses. The error message is:
  
   Unable to update public free/busy data. Outlook can't find the mail
  service
   provider. To check your profile settings, double-click the Mail icon 
in
   Windows Control panel. Or, try to log on to your mail system again.
  
   The only option is to click ok. Sometimes it locks up her system,
  sometimes
   not.
   We have tried reloading her profile. Everything I can find on the KB
says
   something about an MS Mail problem. We aren't using MS Mail. Any other
   ideas?
  
   Thanx
  
   Aaron
  
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Archives:   http://www.swynk.com/sitesearch/search.asp
   To unsubscribe: mailto:[EMAIL PROTECTED]
   Exchange List admin:[EMAIL PROTECTED]
  
 
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RE: Unable to update public free/busy data error in Outlook

2001-11-29 Thread Jennifer Baker

I'm almost thinking I just need to reload the
user's Outlook. 

Are you thinking that yet?

-Original Message-
From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 29, 2001 4:32 PM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


Well, I tried deleting the ost's, I tried singing I feel pretty, I even
did a tap dance. NO DICE!!! Same error message when she posts new
appointments. But I must admit, the end user is now avoiding me. Maybe
that's a good thing :)

Any other ideas???

Thanx

Aaron

-Original Message-
From: Jennifer Baker [mailto:[EMAIL PROTECTED]]
Sent: Monday, November 26, 2001 10:32 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


Logoff, rename the cached calendar (whatever.ost), logon.

If it doesn't work, sing I feel pretty with great fervor.  This will not
solve the problem, but it will distract the end-user.

-Original Message-
From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 26, 2001 10:06 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


I tried running the /cleanfreebusy switch on the user and when outlook
loads, it pops up with a Unable to clean free/busy information error
message.

Any suggestions?? 

Thanx

Aaron

-Original Message-
From: Darren York [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 11:00 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


try opening outlook from the run command by typing outlook /cleanfreebusy


From: Edwards, Aaron [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: RE: Unable to update public free/busy data error in Outlook
Date: Tue, 20 Nov 2001 11:02:01 -0800

Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist 
or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


  The folder is there, it only happens to this one user since she has had
  Office 2000 installed, and doesn't happen consistently.
 
  Thanx for your help
 
  Aaron
 
  -Original Message-
  From: John Q [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, November 20, 2001 7:44 AM
  To: Exchange Discussions
  Subject: Re: Unable to update public free/busy data error in Outlook
 
 
  Is the free/busy folder missing?
  Does it happen to all users?  Does it happen at all users at the same
time?
 
  - Original Message -
  From: Edwards, Aaron [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Monday, November 19, 2001 5:10 PM
  Subject: Unable to update public free/busy data error in Outlook
 
 
   I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
  that
   will sporadically pop up an error message while outlook is idle. Users
  have
   X400  SMTP addresses. The error message is:
  
   Unable to update public free/busy data. Outlook can't find the mail
  service
   provider. To check your profile settings, double-click the Mail icon 
in
   Windows Control panel. Or, try to log on to your mail system again.
  
   The only option is to click ok. Sometimes it locks up her system,
  sometimes
   not.
   We have tried reloading her profile. Everything I can find on the KB
says
   something about an MS Mail problem. We aren't using MS Mail. Any other
   ideas?
  
   Thanx
  
   Aaron
  
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Archives:   http://www.swynk.com/sitesearch/search.asp
   To unsubscribe: mailto:[EMAIL PROTECTED]
   Exchange List admin:[EMAIL PROTECTED]
  
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Archives:   http://www.swynk.com/sitesearch/search.asp
  To unsubscribe: mailto:[EMAIL PROTECTED]
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RE: Unable to update public free/busy data error in Outlook

2001-11-26 Thread Edwards, Aaron

I tried running the /cleanfreebusy switch on the user and when outlook
loads, it pops up with a Unable to clean free/busy information error
message.

Any suggestions?? 

Thanx

Aaron

-Original Message-
From: Darren York [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 11:00 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


try opening outlook from the run command by typing outlook /cleanfreebusy


From: Edwards, Aaron [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: RE: Unable to update public free/busy data error in Outlook
Date: Tue, 20 Nov 2001 11:02:01 -0800

Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist 
or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


  The folder is there, it only happens to this one user since she has had
  Office 2000 installed, and doesn't happen consistently.
 
  Thanx for your help
 
  Aaron
 
  -Original Message-
  From: John Q [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, November 20, 2001 7:44 AM
  To: Exchange Discussions
  Subject: Re: Unable to update public free/busy data error in Outlook
 
 
  Is the free/busy folder missing?
  Does it happen to all users?  Does it happen at all users at the same
time?
 
  - Original Message -
  From: Edwards, Aaron [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Monday, November 19, 2001 5:10 PM
  Subject: Unable to update public free/busy data error in Outlook
 
 
   I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
  that
   will sporadically pop up an error message while outlook is idle. Users
  have
   X400  SMTP addresses. The error message is:
  
   Unable to update public free/busy data. Outlook can't find the mail
  service
   provider. To check your profile settings, double-click the Mail icon 
in
   Windows Control panel. Or, try to log on to your mail system again.
  
   The only option is to click ok. Sometimes it locks up her system,
  sometimes
   not.
   We have tried reloading her profile. Everything I can find on the KB
says
   something about an MS Mail problem. We aren't using MS Mail. Any other
   ideas?
  
   Thanx
  
   Aaron
  
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Archives:   http://www.swynk.com/sitesearch/search.asp
   To unsubscribe: mailto:[EMAIL PROTECTED]
   Exchange List admin:[EMAIL PROTECTED]
  
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Archives:   http://www.swynk.com/sitesearch/search.asp
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 
  _
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  Archives:   http://www.swynk.com/sitesearch/search.asp
  To unsubscribe: mailto:[EMAIL PROTECTED]
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Archives:   http://www.swynk.com/sitesearch/search.asp
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RE: Unable to update public free/busy data error in Outlook

2001-11-26 Thread Jennifer Baker

Logoff, rename the cached calendar (whatever.ost), logon.

If it doesn't work, sing I feel pretty with great fervor.  This will not
solve the problem, but it will distract the end-user.

-Original Message-
From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 26, 2001 10:06 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


I tried running the /cleanfreebusy switch on the user and when outlook
loads, it pops up with a Unable to clean free/busy information error
message.

Any suggestions?? 

Thanx

Aaron

-Original Message-
From: Darren York [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 11:00 AM
To: Exchange Discussions
Subject: RE: Unable to update public free/busy data error in Outlook


try opening outlook from the run command by typing outlook /cleanfreebusy


From: Edwards, Aaron [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: RE: Unable to update public free/busy data error in Outlook
Date: Tue, 20 Nov 2001 11:02:01 -0800

Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist 
or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


  The folder is there, it only happens to this one user since she has had
  Office 2000 installed, and doesn't happen consistently.
 
  Thanx for your help
 
  Aaron
 
  -Original Message-
  From: John Q [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, November 20, 2001 7:44 AM
  To: Exchange Discussions
  Subject: Re: Unable to update public free/busy data error in Outlook
 
 
  Is the free/busy folder missing?
  Does it happen to all users?  Does it happen at all users at the same
time?
 
  - Original Message -
  From: Edwards, Aaron [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Monday, November 19, 2001 5:10 PM
  Subject: Unable to update public free/busy data error in Outlook
 
 
   I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
  that
   will sporadically pop up an error message while outlook is idle. Users
  have
   X400  SMTP addresses. The error message is:
  
   Unable to update public free/busy data. Outlook can't find the mail
  service
   provider. To check your profile settings, double-click the Mail icon 
in
   Windows Control panel. Or, try to log on to your mail system again.
  
   The only option is to click ok. Sometimes it locks up her system,
  sometimes
   not.
   We have tried reloading her profile. Everything I can find on the KB
says
   something about an MS Mail problem. We aren't using MS Mail. Any other
   ideas?
  
   Thanx
  
   Aaron
  
  
  
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Re: Unable to update public free/busy data error in Outlook

2001-11-20 Thread John Q

Is the free/busy folder missing?
Does it happen to all users?  Does it happen at all users at the same time?

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Monday, November 19, 2001 5:10 PM
Subject: Unable to update public free/busy data error in Outlook


 I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
that
 will sporadically pop up an error message while outlook is idle. Users
have
 X400  SMTP addresses. The error message is:

 Unable to update public free/busy data. Outlook can't find the mail
service
 provider. To check your profile settings, double-click the Mail icon in
 Windows Control panel. Or, try to log on to your mail system again.

 The only option is to click ok. Sometimes it locks up her system,
sometimes
 not.
 We have tried reloading her profile. Everything I can find on the KB says
 something about an MS Mail problem. We aren't using MS Mail. Any other
 ideas?

 Thanx

 Aaron



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RE: Unable to update public free/busy data error in Outlook

2001-11-20 Thread Edwards, Aaron

The folder is there, it only happens to this one user since she has had
Office 2000 installed, and doesn't happen consistently.

Thanx for your help

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 7:44 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


Is the free/busy folder missing?
Does it happen to all users?  Does it happen at all users at the same time?

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Monday, November 19, 2001 5:10 PM
Subject: Unable to update public free/busy data error in Outlook


 I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
that
 will sporadically pop up an error message while outlook is idle. Users
have
 X400  SMTP addresses. The error message is:

 Unable to update public free/busy data. Outlook can't find the mail
service
 provider. To check your profile settings, double-click the Mail icon in
 Windows Control panel. Or, try to log on to your mail system again.

 The only option is to click ok. Sometimes it locks up her system,
sometimes
 not.
 We have tried reloading her profile. Everything I can find on the KB says
 something about an MS Mail problem. We aren't using MS Mail. Any other
 ideas?

 Thanx

 Aaron



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Re: Unable to update public free/busy data error in Outlook

2001-11-20 Thread John Q

look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


 The folder is there, it only happens to this one user since she has had
 Office 2000 installed, and doesn't happen consistently.

 Thanx for your help

 Aaron

 -Original Message-
 From: John Q [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 7:44 AM
 To: Exchange Discussions
 Subject: Re: Unable to update public free/busy data error in Outlook


 Is the free/busy folder missing?
 Does it happen to all users?  Does it happen at all users at the same
time?

 - Original Message -
 From: Edwards, Aaron [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Monday, November 19, 2001 5:10 PM
 Subject: Unable to update public free/busy data error in Outlook


  I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
 that
  will sporadically pop up an error message while outlook is idle. Users
 have
  X400  SMTP addresses. The error message is:
 
  Unable to update public free/busy data. Outlook can't find the mail
 service
  provider. To check your profile settings, double-click the Mail icon in
  Windows Control panel. Or, try to log on to your mail system again.
 
  The only option is to click ok. Sometimes it locks up her system,
 sometimes
  not.
  We have tried reloading her profile. Everything I can find on the KB
says
  something about an MS Mail problem. We aren't using MS Mail. Any other
  ideas?
 
  Thanx
 
  Aaron
 
 
 
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  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
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RE: Unable to update public free/busy data error in Outlook

2001-11-20 Thread Edwards, Aaron

Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


 The folder is there, it only happens to this one user since she has had
 Office 2000 installed, and doesn't happen consistently.

 Thanx for your help

 Aaron

 -Original Message-
 From: John Q [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 7:44 AM
 To: Exchange Discussions
 Subject: Re: Unable to update public free/busy data error in Outlook


 Is the free/busy folder missing?
 Does it happen to all users?  Does it happen at all users at the same
time?

 - Original Message -
 From: Edwards, Aaron [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Monday, November 19, 2001 5:10 PM
 Subject: Unable to update public free/busy data error in Outlook


  I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
 that
  will sporadically pop up an error message while outlook is idle. Users
 have
  X400  SMTP addresses. The error message is:
 
  Unable to update public free/busy data. Outlook can't find the mail
 service
  provider. To check your profile settings, double-click the Mail icon in
  Windows Control panel. Or, try to log on to your mail system again.
 
  The only option is to click ok. Sometimes it locks up her system,
 sometimes
  not.
  We have tried reloading her profile. Everything I can find on the KB
says
  something about an MS Mail problem. We aren't using MS Mail. Any other
  ideas?
 
  Thanx
 
  Aaron
 
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Archives:   http://www.swynk.com/sitesearch/search.asp
  To unsubscribe: mailto:[EMAIL PROTECTED]
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Re: Unable to update public free/busy data error in Outlook

2001-11-20 Thread John Q

Then I would upgrade to Exchange 2K!  No, Ihave seen this issue, just can't
find it yet, it's noted on the M$ site.

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 12:02 PM
Subject: RE: Unable to update public free/busy data error in Outlook


 Thanks for the suggestion, but those Q articles apply only to Exchange
2000
 and we are running 5.5. The only thing we've converted to windows 2000 is
 our PDC.

 I've also checked out these q articles:
 Q184151
 Q247927
 Q270160
 Q197494

 The theme of all of these seem to be that either the folder doesn't exist
or
 that the default editor doesn't have enough permissions. But everything is
 intact on the exchange box. I'm almost thinking I just need to reload the
 user's Outlook. Any other ideas or Q articles you know of?

 Thanx for your patience

 Aaron

 -Original Message-
 From: John Q [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, November 20, 2001 10:04 AM
 To: Exchange Discussions
 Subject: Re: Unable to update public free/busy data error in Outlook


 look into q284200 or Q286783

 - Original Message -
 From: Edwards, Aaron [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Tuesday, November 20, 2001 9:16 AM
 Subject: RE: Unable to update public free/busy data error in Outlook


  The folder is there, it only happens to this one user since she has had
  Office 2000 installed, and doesn't happen consistently.
 
  Thanx for your help
 
  Aaron
 
  -Original Message-
  From: John Q [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, November 20, 2001 7:44 AM
  To: Exchange Discussions
  Subject: Re: Unable to update public free/busy data error in Outlook
 
 
  Is the free/busy folder missing?
  Does it happen to all users?  Does it happen at all users at the same
 time?
 
  - Original Message -
  From: Edwards, Aaron [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Monday, November 19, 2001 5:10 PM
  Subject: Unable to update public free/busy data error in Outlook
 
 
   I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
  that
   will sporadically pop up an error message while outlook is idle. Users
  have
   X400  SMTP addresses. The error message is:
  
   Unable to update public free/busy data. Outlook can't find the mail
  service
   provider. To check your profile settings, double-click the Mail icon
in
   Windows Control panel. Or, try to log on to your mail system again.
  
   The only option is to click ok. Sometimes it locks up her system,
  sometimes
   not.
   We have tried reloading her profile. Everything I can find on the KB
 says
   something about an MS Mail problem. We aren't using MS Mail. Any other
   ideas?
  
   Thanx
  
   Aaron
  
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Archives:   http://www.swynk.com/sitesearch/search.asp
   To unsubscribe: mailto:[EMAIL PROTECTED]
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RE: Unable to update public free/busy data error in Outlook

2001-11-20 Thread Darren York

try opening outlook from the run command by typing outlook /cleanfreebusy


From: Edwards, Aaron [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: RE: Unable to update public free/busy data error in Outlook
Date: Tue, 20 Nov 2001 11:02:01 -0800

Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist 
or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-Original Message-
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

- Original Message -
From: Edwards, Aaron [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


  The folder is there, it only happens to this one user since she has had
  Office 2000 installed, and doesn't happen consistently.
 
  Thanx for your help
 
  Aaron
 
  -Original Message-
  From: John Q [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, November 20, 2001 7:44 AM
  To: Exchange Discussions
  Subject: Re: Unable to update public free/busy data error in Outlook
 
 
  Is the free/busy folder missing?
  Does it happen to all users?  Does it happen at all users at the same
time?
 
  - Original Message -
  From: Edwards, Aaron [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Monday, November 19, 2001 5:10 PM
  Subject: Unable to update public free/busy data error in Outlook
 
 
   I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
  that
   will sporadically pop up an error message while outlook is idle. Users
  have
   X400  SMTP addresses. The error message is:
  
   Unable to update public free/busy data. Outlook can't find the mail
  service
   provider. To check your profile settings, double-click the Mail icon 
in
   Windows Control panel. Or, try to log on to your mail system again.
  
   The only option is to click ok. Sometimes it locks up her system,
  sometimes
   not.
   We have tried reloading her profile. Everything I can find on the KB
says
   something about an MS Mail problem. We aren't using MS Mail. Any other
   ideas?
  
   Thanx
  
   Aaron
  
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Archives:   http://www.swynk.com/sitesearch/search.asp
   To unsubscribe: mailto:[EMAIL PROTECTED]
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