Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread John Sgammato
Gavin attended my presentation in Phoenix, and we spoke at length afterward. Salesforce had at that time no way to improve upon our method. He was going on a sabbatical right after the Summit, so we never got to follow up. On Wed, Mar 9, 2016 at 6:57 PM, wrote: > Robyn, >

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread gill6034
Robyn, Contact Sales Force directly. Go on LinkedIn and connect with Gavin Austin. He's a tech pubs manager there. He's speaks at a lot of STC events. Tell him your problems and ask him if he can suggest or find a solution for you. -Gillian - Original Message - From: "Robyn

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Alan Litchfield
Indeed yes. The more you can assign, the better your experience. When I am giong to do intensive work in FM, Visio, etc, I assign 8Gb. Alan On 10/03/16 10:31 am, Scott Prentice wrote: You do need more RAM for VMs. An easy rule of thumb is 4GB per OS .. 4 for the Mac, and 4 for each VM. I've

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Alan Litchfield
I have Windows 10 on Bootcamp. While I very rarely boot into Windows directly, Windows 7 and 10 both run very well on the Apple hardware. I have mostly accessed the Bootcamp partition using VirtualBox until I upgraded to 10, then the VirtualBox Vm stopped working. Until could get it working

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread Ben Allums
On 3/9/2016 3:03 PM, Art Campbell wrote: Yves, I helped John put together his solution, and while Salesforce may use DITA for its own doc, to import into the Knowledge product (this is not the parent Salesforce product), you have to package the content in a suitable format for importing into a

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Liz Fraley
My world looks a lot like Scott's... On Wed, Mar 9, 2016 at 1:28 PM, Scott Prentice wrote: > I've been running Windows on a Mac for the past 7 years, using VMware > Fusion. I'll never go back to the "old" world. If I just wanted to run > Windows, stand-alone, I might

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread Robyn Chittister
Wow! Thank you all for the lightning-fast responses. What we know about Salesforce doc is that each department seems to use something different to create and deliver its content. Their developer docs, for example, are created using Flare. (That's one pro in Flare's favor.) Their Help Center is

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Scott Prentice
You do need more RAM for VMs. An easy rule of thumb is 4GB per OS .. 4 for the Mac, and 4 for each VM. I've got 16GB, and that works great for 3 OSes. ...scott On 3/9/16 1:17 PM, John Sgammato wrote: Hi Pat, I got my MacBook Pro in November 2012. First I asked for a Windows machine. That

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Scott Prentice
I've been running Windows on a Mac for the past 7 years, using VMware Fusion. I'll never go back to the "old" world. If I just wanted to run Windows, stand-alone, I might consider using Bootcamp, but I find the ability to run multiple OSes simultaneously on the same system a huge bonus. I

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread John Sgammato
Hi Pat, I got my MacBook Pro in November 2012. First I asked for a Windows machine. That was rejected. Then I tried VirtualBox, and that did not work well for a number of reasons that I no longer recall. (I had plenty of support from well-meaning engineers.) Then one of those well-meaning

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Robert Lauriston
Using Boot Camp to install Windows on a Mac is like setting up dual-boot Windows and Linux on a PC. There's no VM, no integration between Windows apps and OS X. You install Windows from an installation disc, then reboot to switch from one operating system to the other. On Wed, Mar 9, 2016 at

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread John Sgammato
In the credit where it's due department, the whole project would have failed except for Rick Quatro's scripts and knowledge. On Wed, Mar 9, 2016 at 4:03 PM, Art Campbell wrote: > Yves, I helped John put together his solution, and while Salesforce may use > DITA for its

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread Art Campbell
Yves, I helped John put together his solution, and while Salesforce may use DITA for its own doc, to import into the Knowledge product (this is not the parent Salesforce product), you have to package the content in a suitable format for importing into a proprietary database using well formed HTML

[Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread Pat Christenson
Hi, John - I've run FrameMaker under both Parallels and VMware Fusion but have only used in on a Windows platform for the last several years. I may soon be in a position to use a Mac again. I'm curious about your preference for Bootcamp (which I've never used). I would also love to hear from

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread Yves Barbion
Hi Robyn Salesforce uses DITA for their documentation. Just google "salesforce" and "dita" for more info. FrameMaker supports DITA, and you get enhanced DITA support with Leximation's DITA-FMx plugin. oXygenXML supports DITA too and runs on Windows and Mac, so DITA seems like an obvious choice to

Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread John Sgammato
Hi Robyn, We author in unstructured FM 2015 and publish to Salesforce Knowledge (as well as many other outputs). It's a non-trivial process, but as luck would have it I will be doing it on Friday and I have already set up a WebEx for three other interested parties, so I can add you if you like. I

[Framers] FrameMaker and Salesforce

2016-03-09 Thread Robyn Chittister
Hello, Does anyone use FrameMaker and then integrate that documentation with Salesforce? I'm 1 of 1-1/2 technical writers at a start up that creates cloud apps for Salesforce. We are currently using Salesforce Knowledge to create and deliver our documentation. Knowledge is possibly the worst