RE: problem install framemaker 8 trial version

2007-09-10 Thread menchin_elaine
After three calls to tech support, the issue is resolved. The trial version of Adobe FrameMaker 8 is not supported on Windows 2000. This is noted in small print in the system requirements - my bad! Although I was misled by the first two tech support representatives I spoke with - you certainly

problem install framemaker 8 trial version

2007-09-10 Thread menchin_ela...@emc.com
After three calls to tech support, the issue is resolved. The trial version of Adobe FrameMaker 8 is not supported on Windows 2000. This is noted in small print in the system requirements - my bad! Although I was misled by the first two tech support representatives I spoke with - you certainly

problem install framemaker 8 trial version

2007-09-07 Thread menchin_elaine
I'm attempting to download and install the free trial version of Framemaker 8 from the Adobe website. It downloads fine but during the install process I am asked for a serial number. I don't have one since this is a trial version. The Adobe support person I contacted first suggested

Re: problem install framemaker 8 trial version

2007-09-07 Thread d . mossfritch
I ran into the same problem (on two different computers) with the GoLive 9 trial. I have also noted the same problem recently with a couple other Adobe applications. I suspect (yet cannot prove) the problem happens with Adobe's new serial number dialog box where you select to add a serial

Re: problem install framemaker 8 trial version

2007-09-07 Thread Scott Prentice
You definitely don't need to uninstall FM7 to install the FM8 trial. In the dialog that asks for the serial number *should* be an option to choose the 30 Day Trial which doesn't need a serial number. It's right below the serial number fields .. run it again and see if you missed it. ...scott

Re: problem install framemaker 8 trial version

2007-09-07 Thread Peter Gold
I can't speak definitively to the problem with running in trial mode. Regarding what's compatible - you can keep multiple _different_ releases of FM installed without conflicts. For example, FM 4, 5, 5.56, 6.x, and 7.0, 7.1, 7.2, and 8.0, are sufficiently different to work independently. Each

problem install framemaker 8 trial version

2007-09-07 Thread menchin_ela...@emc.com
I'm attempting to download and install the free trial version of Framemaker 8 from the Adobe website. It downloads fine but during the install process I am asked for a serial number. I don't have one since this is a trial version. The Adobe support person I contacted first suggested

problem install framemaker 8 trial version

2007-09-07 Thread d.mossfri...@comcast.net
I ran into the same problem (on two different computers) with the GoLive 9 trial. I have also noted the same problem recently with a couple other Adobe applications. I suspect (yet cannot prove) the problem happens with Adobe's new serial number dialog box where you select to add a serial

problem install framemaker 8 trial version

2007-09-07 Thread Scott Prentice
You definitely don't need to uninstall FM7 to install the FM8 trial. In the dialog that asks for the serial number *should* be an option to choose the "30 Day Trial" which doesn't need a serial number. It's right below the serial number fields .. run it again and see if you missed it. ...scott

problem install framemaker 8 trial version

2007-09-07 Thread Peter Gold
I can't speak definitively to the problem with running in trial mode. Regarding what's compatible - you can keep multiple _different_ releases of FM installed without conflicts. For example, FM 4, 5, 5.56, 6.x, and 7.0, 7.1, 7.2, and 8.0, are sufficiently different to work independently. Each