Re: FM9 and Text Frames

[Art Campbell]

In Visio, when you SaveAs to a PNG, you have a page of options you can
set, including the DPI, which I usually set to 200 but have run up to
300. Also, you should specify the source size as the original. That'll
give you a specific drawing size that you can then import at 100%.

Other good options are to SaveAs EPS or PDF, but I found that I
usually had to trim those files a bit to fit the way I wanted. Also,
PNG is nice if you're doing multiple outputs because it can go on the
web without conversion.

Visio is available as a free 60-day eval from the MS site...

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Wed, Aug 19, 2009 at 3:04 PM, Alison
Craigalison.cr...@ultrasonix.com wrote:
 I tried Visio this morning and wasn't happy with the quality - but it was a 
 rush job creating the Visio file on someone else's computer (I don't have a 
 copy of Visio yet) and then playing with it in FrameMaker.

 What format do you recommend for the original image? I had to quickly save my 
 original EPS to another format so I tried both PNG and TIF, then saved the 
 resulting Visio file as a PNG and a TIF and imported them both as linked 
 files (which I believe is the import by reference method you mentioned).

 I was disappointed that the file did not come in at the same size as the 
 Visio image. I imported it at 600 dpi and still had to downsize it. Once I 
 saved it to PDF the quality of my text boxes were severely degraded.

 Any suggestions? If I can get the quality issues solved, Visio seems much 
 more friendly for this aspect of my documents (managing 2 boxes for every 
 text frame sounds like a LOT of work!).

 Thanks, Alison


 Alison Craig, Technical Writer
 Ultrasonix Medical Corporation
 Tel: (604) 279-8550, ext 127
 Fax: (604) 279-8559
 E-mail: alison.cr...@ultrasonix.com



 -Original Message-
 From: Art Campbell [mailto:art.campb...@gmail.com]
 Sent: Wednesday, August 19, 2009 11:53 AM
 To: Alison Craig
 Cc: framers@lists.frameusers.com
 Subject: Re: FM9 and Text Frames

 This may be a trivia item on the side of your main quest... but Visio
 works quite well if you don't insist on using the actual Visio file.
 Do a SaveAs in Visio and import the resulting file by reference -- I
 usually use .png as the destination.

 If you do import the Visio object, you must import it using MS OLE,
 which is notoriously flakey I've found that it's usually not worth
 the advantage of being able to edit by clicking it.

 Art

 Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



 On Wed, Aug 19, 2009 at 2:27 PM, Alison
 Craigalison.cr...@ultrasonix.com wrote:
 Version: FM9
 OS: XP Pro with SP3

 I am almost finished transferring my User Manuals from MS Word to FM9, 
 however, I have run into a problem with some images.

 In Word, I use Text Boxes to highlight various items in an image. Each Text 
 Box is surrounded by a border of a specific weight that sits a specific 
 distance from the actual text.

 I have not been able to achieve this effect in FM9 with Text Frames. After a 
 bit of trial and error I managed to get the side borders to sit a specific 
 distance from the text (eg, 1mm) but the text on the top always touches the 
 actual text as if it were an underline (or overline as it were). The 
 Paragraph style I created to use inside the Text Frame specifies the indents 
 and spacing but the text doesn't seem to obey the Above and Below Pgf 
 settings - no matter how big I make them.

 Does anyone have any suggestions for overcoming this? I have a lot of these 
 labeled images to handle. I just gave a quick try to create an image with 
 Visio and then import it, but Visio seems to have issues of its own.

 I can send an example image of what I am getting in FM9 as well as I what I 
 am trying for (from Word) if this would help.

 Also, is there any way to make the corners of the Text Frames rounded 
 instead of square?

 Thanks,

 Alison


 Alison Craig, Technical Writer
 Ultrasonix Medical Corporation
 130 - 4311 Viking Way
 Richmond, BC  V6V 2K9
 Tel: (604) 279-8550, ext 127
 Fax: (604) 279-8559
 E-mail: alison.cr...@ultrasonix.commailto:alison.cr...@ultrasonix.com


 ___


 You are currently subscribed to Framers as art.campb...@gmail.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit 
 

RE: FM9 and Text Frames

[Combs, Richard]

Well, I just got a message from the list for the first time since the
19th, and http://lists.frameusers.com/mailman/listinfo/framers is once
again accessible. So I think I'll try sending this once more, just as a
test (previous attempts were undeliverable). Apologies if this becomes a
repeat of a repeat. 

Alison Craig wrote:
 
 In Word, I use Text Boxes to highlight various items in an image. Each
Text
 Box is surrounded by a border of a specific weight that sits a
specific
 distance from the actual text.
 
 I have not been able to achieve this effect in FM9 with Text Frames.
After
 a bit of trial and error I managed to get the side borders to sit a
 specific distance from the text (eg, 1mm) but the text on the top
always
 touches the actual text as if it were an underline (or overline as
it
 were). The Paragraph style I created to use inside the Text Frame
specifies
 the indents and spacing but the text doesn't seem to obey the Above
and
 Below Pgf settings - no matter how big I make them.

The Above and Below settings determine the relationship of that pgf to
the pgfs before and after it. They don't affect placement in the text
frame -- if they did, the first pgf on a page wouldn't start at the top
of the page. 

As is often the case in FM, there are a multiple ways to accomplish your
purpose. I can think of the following, presented more or less in the
order of my preference: 

-- On a reference page, create a graphics frame (not text frame) and
name it something like callout-spacer. Make its height about what you
want the space above the callouts to be (width doesn't much matter). For
your callout pgf format, go to the Advanced tab of Paragraph Designer
and set Frame Above Pgf to callout-spacer. Tweak the height of the
reference frame if necessary. I like this best because it's a one-time
setup. Each time you use the callout pgf format, the frame above will be
there automatically.

-- Put a small empty pgf above the callout text. You can make a pgf as
small as 2 pts in FM. Low-tech and manual, but if you define the spacer
pgf to have the callout pgf as its Next Pgf Tag, it's nearly
instantaneous. Create spacer pgf, press Enter, and start typing.

-- Put a single-cell table in the text frame, anchored in a small pgf.
You can control space above with the anchor pgf, and of course, you have
complete control of how far the cell pgf sits from all the edges (via
the Table Cell tab of Paragraph Designer, plus the alignment settings in
Table Designer). Variation: Make text frame borders invisible and use
the table's Ruling settings to create border. This gives you greater
control (you can add shading, too). 

-- Make the text frame border invisible. Then, create a graphic
rectangle with no fill and the border thickness, color, etc., that you
want. Size and position the rectangle properly in relation to the text
frame and group the two. 

-- Use nested frames, as Nadine suggested. 


BTW, you can't send images or other attachments to the list (nor can you
send HTML or Rich Text messages) -- these are security risks. 

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

JOB POSTING -- Contract - Yokneam, Israel

[Flato, Gillian]

I have a 3-6 month on-site contract in Yokneam, Israel for a software
applications Technical Writer. If interested, please contact me off list
and I'll send you the details.

 

Thank you,

 

 

Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr. 

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com 

 

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Xrefs lose formatting

[Fred Wersan]

I have a problem with my cross references losing their formatting. In my 
xrefs to chapters and sections, the chapter or section name has a 
character format applied to make it blue. The format looks like this:

Hypertext“$paratext,” Default ¶ Fonton page\ $chapnum\+$pagenum

The Hypertext format is for blue text.

I am often finding that the xrefs are black text, not blue. 
Generating/updating a book does not fix this. I have to open each 
chapter and go to Edit - Update References to get the formatting 
applied. And it doesn't stick. The next time I open the book or even 
after I close the files and then print again, I lose the formatting.

This is a relatively recent phenomenon, so something probably changed, 
but I can't imagine what.

I am using Frame 8, structured. If anyone has any ideas for where I 
should look for a solution, I'd appreciate hearing from you. Constantly 
fixing this stuff in the production cycle is a major pain.

Fred
-- 
Fred Wersan
Senior Technical Writer
VT MAK
68 Moulton St.
Cambridge, MA 02138
617-876-8085 x 124

VR-Vantage, MAK's 3D Visual Solution, is here!
Find out how it can fit your simulation at VR-Vantage.com
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FM files unaccessible on file server

[Jakob Fix]

Hello,

we have intermittent problems with access to FM files stored on a
central file server (running Windows 2003 Server). When trying to open
a document, users get a FrameMaker popup like this:

You do not have read access to \\server\path\to\file.fm.

Investigating directly on the server, I found that in the Computer
Management console, System Tools, Shared Folders, Open Files, one of
the listed files is of the form \\server\path\to\file.fm.8AD (note the
file extension which seems to indicate a temporary file?), where the
Open Mode is no access. This particular file is not shown in the
Windows Explorer.

I have asked our IT department for help, but I wonder if people on
this list may have had similar problems and can advise.  Usually, when
IT finally looks at the problem, the file has become accessible again
...

We're currently using FrameMaker 8.

Thanks for any and all help.

cheers,
Jakob.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

ANN: Sept. 10 - Liven up your PDFs with FM-to-PDF TimeSavers/Assts free webinar

[Shlomo Perets]

Liven up your PDFs with FrameMaker-to-Acrobat TimeSavers/Assistants -- 
1-hour webinar (free)

Thursday, September 10
Starting 10am PDT | 1pm EDT | 5pm UTC/GMT | 8pm Israel

Liven up static documentation (software/hardware) and engage readers 
through interactive graphics, information displayed on demand 
(popups/rollovers/layers), multimedia (such as video simulations and 
demonstrations of software processes and functions), interactive 3D, and 
more. All features demonstrated in the webinar are specified in FrameMaker 
and are present automatically in the resulting PDFs, with no post-creation 
actions in Acrobat.

Register at https://student.gototraining.com/register/8019702938678710980



Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training  consulting * FM-to-Acrobat TimeSavers/Assistants
Improve Your FrameMaker Skills web-based training sessions


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Windows 7 and FrameMaker - RTM list

[John Smart]

Rick asked about the RTM.

Microsoft just closed the Beta RTM list - The code fails after this week.

For others, before you update, get this FREE Windows 7 Advisor tool,
to test yea olde PC which may not like Windows 7.  We have 7 PCs that 
failed the test,
you need 4 Gb memory.

http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Best place to buy your upgrade WalMart and Cosco - we heard $50.

Good luck all ... say goodbye to XP...

-- 
John Smart and MAXit Team
SMART Communications, Inc.
115 East 57th St., 11th Floor
New York, NY 10022 USA
Tel:   +1(212) 486-1894  +5GMT
Fax:  +1(212) 826-9775
jsm...@smartny.com
http://www.smartny.com
We make Complex Documentation Simple and Global

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Contract Job - Yokneam, Israel

[Flato, Gillian]

Don't know if this went through yesterday but I have a contract TW job
on-site in Yokneam, Israel. If interested, contact me off-list.

 

Thank you,

 

 

Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr. 

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com 

 

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Multiple toc in a book file?

[Studio Smalbro]

Is it possible to have more than one toc in a book file? Am running FM 7

best regards
Bjørn
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

a mystery of too many migrations?

[walter hudson]

Dear Framers:

The following is excerpted from the QA Managers account of a really bizarre 
situation and if anyone has experienced anything similar I would GREATLY 
appreciate a response. 
I am going to their site next week to inspect the damage and consult on how/if 
it is possible to salvage a FM version of their docs (which sadly they punted 
on and reverted to Word!). 

Two big questions: 
1.  In which version of FM (7 to 8 to 9) the processing of conditional 
text/tags was modified (my bestguess of the culprit)
2.  Anything in the PDF processing that could hide/block text added in an 
earlier version of FM???

However, the good news is that the QA Mgr wants to get back to a reliable 
version of FM and I want to solve this mystery--Just 2 Weird!

Walter Hudson

#

We were originally on FM 8.1 when the fun began with the newly hired Tech Doc 
writer contractor began. Early in the project, the laptop used by the original 
Tech Doc author who created the original FM 8.1 product docs developed a 
problem with the touchpad.  The new contractor requested another computer and 
was given a second laptop with FM 8.1 installed.  He took it home and ran into 
a license problem when trying to use the newly installed FM 8.1.  He then 
installed a version of FM 9.x (not sure which sub-version).  He then proceeded 
to migrate the FM 8.1 generated files to the new FM 9.x computer and go through 
whatever conversion process that is needed to make them work in the FM 9.x 
environment. And from there, approximately 13 doc review/update cycles were 
done before I decided to end my pain and discharge the contractor. What we 
discovered during these reviews was that edits we had put it during this 
migration cycle appeared in the Frame files but
 somehow did not appear in the PDFs and nothing the Tech Writer or any of us 
could do could explain this. 

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Ann: TOOLBOX 7.x, 8.x and 9.x - now SQUIDDS

[Georg Eck]

All TOOLBOX forR FrameMaker-User, please note:
Since August 20th, 2009 we changed links for Download, Activation and
Deactivation,
but all login data or licenses are continue valid!

Note:
If you have TOOLBOX 9.x: 
1. Download new TOOLBOX9:
http://www.squidds.de/fileadmin/daten/download/toolbox/TOOLBOX9.zip 
2. Install it.
3. Ready.

Note:
If you have TOOLBOX 7.6.x or TOOLBOX 8.x: 
1. Download new License-Manager 2009: 
http://www.squidds.de/fileadmin/daten/download/toolbox/TOOLBOX_7x_8x_LM-Upda
te.zip 
2. Install it.
3. Ready.

All login data or licenses are continue valid!

If you have any questions please open a call thru our Support-Center: 
www.squidds-ticket.de


Thank you for choosing SQUIDDS TOOLBOX
Georg Eck (CEO)

SQUIDDS
People.Products.Passion.
www.squidds.eu

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Ann: TOOLBOX 7.x, 8.x and 9.x - now SQUIDDS

[Georg Eck]

All TOOLBOX forR FrameMaker-User, please note:
Since August 20th, 2009 we changed links for Download, Activation and
Deactivation,
but all login data or licenses are continue valid!

Note:
If you have TOOLBOX 9.x: 
1. Download new TOOLBOX9:
http://www.squidds.de/fileadmin/daten/download/toolbox/TOOLBOX9.zip 
2. Install it.
3. Ready.

Note:
If you have TOOLBOX 7.6.x or TOOLBOX 8.x: 
1. Download new License-Manager 2009: 
http://www.squidds.de/fileadmin/daten/download/toolbox/TOOLBOX_7x_8x_LM-Upda
te.zip 
2. Install it.
3. Ready.

All login data or licenses are continue valid!

If you have any questions please open a call thru our Support-Center: 
www.squidds-ticket.de


Thank you for choosing SQUIDDS TOOLBOX
Georg Eck (CEO)

SQUIDDS
People.Products.Passion.
www.squidds.eu

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FM8 to HTML: Callouts convert to grey boxes

[bruce . macarthur]

HI All,
I need to develop the ability to convert from FM8 to HTML since FM doesn't 
include WW standard. I have almost all the conversions built except for 
the callouts in illustrations. I have to make the callouts greater than 12 
pt. to keep them from turning into grey boxes. The majority of the text in 
my manual is 10 pt. I tried to use the text line (A) and the text frame 
with the same results. Is there a macro or something I can add that will 
keep this from happening?
Thank You,
Bruce
Documentation Specialist
Varian Semiconductor Equipment Associates
4 Stanley Tucker Drive
Newburyport, MA 01950
Work: 978-463-5011
Cell: 978-265-0167
Fax: 978-462-6126
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Multiple toc in a book file?

[Art Campbell]

Sure.
With the book file open, Add  TOC. If one already exists, FM will
generate numbers for the additional TOCs as needed.
ARt

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 27, 2009 at 6:23 AM, Studio Smalbrostu...@smalbro.dk wrote:
 Is it possible to have more than one toc in a book file? Am running FM 7

 best regards
 Bjørn
 ___


 You are currently subscribed to Framers as art.campb...@gmail.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Windows 7 and FrameMaker - RTM list

[Art Campbell]

Odd that you'd say you need 4 Gb RAM, since one of the tabs on the
link that you published states that only 1 Gb is required for w7-32;
and 2 Gb for w7-64.

I have two machines up and running 7-32 with 1Gb; they worked fine on
the beta builds, continue to work fine on the RC build, and I expect
them to continue to operate well on the commercial builds.

Cheers,
Art

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Wed, Aug 26, 2009 at 10:02 AM, John Smartjsm...@smartny.com wrote:
 Rick asked about the RTM.

 Microsoft just closed the Beta RTM list - The code fails after this week.

 For others, before you update, get this FREE Windows 7 Advisor tool,
 to test yea olde PC which may not like Windows 7.  We have 7 PCs that
 failed the test,
 you need 4 Gb memory.

 http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

 Best place to buy your upgrade WalMart and Cosco - we heard $50.

 Good luck all ... say goodbye to XP...

 --
 John Smart and MAXit Team
 SMART Communications, Inc.
 115 East 57th St., 11th Floor
 New York, NY 10022 USA
 Tel:   +1(212) 486-1894  +5GMT
 Fax:  +1(212) 826-9775
 jsm...@smartny.com
 http://www.smartny.com
 We make Complex Documentation Simple and Global

 ___


 You are currently subscribed to Framers as art.campb...@gmail.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Xrefs lose formatting

[Martinek, Carla]

Fred -

Do you have FrameScript? We had the same problem, and I have a script that 
someone sent me that opens all the files in the book, updates the xrefs, and 
closes them. Gets rid of the black/blue issue.

I wish I could remember who provided the script - but they didn't comment their 
info into it.

-Carla


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Wersan
Sent: Thursday, August 27, 2009 6:35 AM
To: framers@lists.frameusers.com
Subject: Xrefs lose formatting

I have a problem with my cross references losing their formatting. In my
xrefs to chapters and sections, the chapter or section name has a
character format applied to make it blue. The format looks like this:

Hypertext$paratext, Default ¶ Fonton page\ $chapnum\+$pagenum

The Hypertext format is for blue text.

I am often finding that the xrefs are black text, not blue.
Generating/updating a book does not fix this. I have to open each
chapter and go to Edit - Update References to get the formatting
applied. And it doesn't stick. The next time I open the book or even
after I close the files and then print again, I lose the formatting.

This is a relatively recent phenomenon, so something probably changed,
but I can't imagine what.

I am using Frame 8, structured. If anyone has any ideas for where I
should look for a solution, I'd appreciate hearing from you. Constantly
fixing this stuff in the production cycle is a major pain.

Fred
--
Fred Wersan
Senior Technical Writer
VT MAK
68 Moulton St.
Cambridge, MA 02138
617-876-8085 x 124

VR-Vantage, MAK's 3D Visual Solution, is here!
Find out how it can fit your simulation at VR-Vantage.com
___


You are currently subscribed to Framers as cmarti...@zebra.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/cmartinek%40zebra.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


- CONFIDENTIAL-

This email and any files transmitted with it are confidential, and may also be 
legally privileged.  If you are not the intended recipient, you may not review, 
use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Delete Empty Pages

[Combs, Richard]

Yay, the list is back! I've missed you guys. :-) Thanks to Michelle,
Brad, and Eric for persevering to fix the problem. 

For the benefit of the archives, I'll post another reply I sent during
the down time, which apparently went to the bit bucket. 

Kelly McDaniel wrote:
 
 I cannot get Delete Empty Pages to stick. In other words, I'd like to
 set it and whenever FM encounters an empty page, don't print it, don't
 include it in file saves. I've tried each possible iteration. I've
 followed http://kb2.adobe.com/cps/314/314928.html. No Joy.
 
 Is this expected behavior? (I mean by design, not by FrameMaker just
 does that. :-)
 Is there a Framescript fix?
 I'm a well-experienced user, feeling stupid...Kelly.

The KB article you cited addresses only one reason for empty pages not
deleting (and it's not the most common reason). 

More than likely, FM won't delete them because it can't while complying
with your pagination settings. I assume your FM documents are double
sided and in a book. If chapter 1 ends on a right-hand page, but chapter
2 has 1st Page Side set to Right (which is a common way of setting up
books), then FM has to add an empty left-hand page to chapter 1 (every
page has to have a front and back, so a right-hand page can't follow a
right-hand page). 

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: FM8 to HTML: Callouts convert to grey boxes

[Writer]

Where are the text boxes turning grey? In FM or in the HTML files?

If it's in FM, try going to File  Preferences  General. On the dialog box 
that appears, there's an option called Greek text smaller than. I have mine set 
to 7 pt. So anything smaller than 7 pt appears grey on the screen. You might 
have to adjust that to a smaller font size.

Nadine

--- On Thu, 8/27/09, bruce.macart...@vsea.com bruce.macart...@vsea.com wrote:

 From: bruce.macart...@vsea.com bruce.macart...@vsea.com
 Subject: FM8 to HTML: Callouts convert to grey boxes
 To: framers@lists.frameusers.com
 Received: Thursday, August 27, 2009, 2:42 PM
 HI All,
 I need to develop the ability to convert from FM8 to HTML
 since FM doesn't 
 include WW standard. I have almost all the conversions
 built except for 
 the callouts in illustrations. I have to make the callouts
 greater than 12 
 pt. to keep them from turning into grey boxes. The majority
 of the text in 
 my manual is 10 pt. I tried to use the text line (A) and
 the text frame 
 with the same results. Is there a macro or something I can
 add that will 
 keep this from happening?
 Thank You,
 Bruce
 Documentation Specialist
 Varian Semiconductor Equipment Associates
 4 Stanley Tucker Drive
 Newburyport, MA 01950
 Work: 978-463-5011
 Cell: 978-265-0167
 Fax: 978-462-6126
 ___
 
 
 You are currently subscribed to Framers as generic...@yahoo.ca.
 
 Send list messages to fram...@lists.frameusers.com.
 
 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca
 
 Send administrative questions to listad...@frameusers.com.
 Visit
 http://www.frameusers.com/ for more resources and
 info.
 
 
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FW: FM9 and Text Frames - RESOLVED

[Alison Craig]

Thanks for all the input from everyone. 

I've tried a few different things and decided to go with creating Visio files 
saved to PDF (which I then import). This seems to give me the best quality for 
the least time expended and will allow the translators to handle the files as 
well.

Alison

 
Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
Fax: (604) 279-8559
E-mail: alison.cr...@ultrasonix.com
 
 
-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig
Sent: Wednesday, August 19, 2009 11:28 AM
To: framers@lists.frameusers.com
Subject: FM9 and Text Frames 

Version: FM9
OS: XP Pro with SP3

I am almost finished transferring my User Manuals from MS Word to FM9, however, 
I have run into a problem with some images.

In Word, I use Text Boxes to highlight various items in an image. Each Text Box 
is surrounded by a border of a specific weight that sits a specific distance 
from the actual text.

I have not been able to achieve this effect in FM9 with Text Frames. After a 
bit of trial and error I managed to get the side borders to sit a specific 
distance from the text (eg, 1mm) but the text on the top always touches the 
actual text as if it were an underline (or overline as it were). The 
Paragraph style I created to use inside the Text Frame specifies the indents 
and spacing but the text doesn't seem to obey the Above and Below Pgf settings 
- no matter how big I make them.

Does anyone have any suggestions for overcoming this? I have a lot of these 
labeled images to handle. I just gave a quick try to create an image with 
Visio and then import it, but Visio seems to have issues of its own.

I can send an example image of what I am getting in FM9 as well as I what I am 
trying for (from Word) if this would help.

Also, is there any way to make the corners of the Text Frames rounded instead 
of square?

Thanks,

Alison


Alison Craig, Technical Writer
Ultrasonix Medical Corporation
130 - 4311 Viking Way
Richmond, BC  V6V 2K9
Tel: (604) 279-8550, ext 127
Fax: (604) 279-8559
E-mail: alison.cr...@ultrasonix.commailto:alison.cr...@ultrasonix.com


___


You are currently subscribed to Framers as alison.cr...@ultrasonix.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/alison.craig%40ultrasonix.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Multiple toc in a book file?

[Bodvar Bjorgvinsson]

2009/8/27 Studio Smalbro stu...@smalbro.dk:
 Is it possible to have more than one toc in a book file? Am running FM 7

 best regards
 Bjørn

No problem at all, and you can place them wherever you want in the book.
I have done a lot of books with chapter ToCs for each chapter and a
book ToC. Another book ToC should not be a problem either.

What will you be using it for?

Brgds,

Bodvar

-- 
Life is not only a game--it is also a dance on roses.
--Fleksnes (Rolv Wesenlund)
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Windows 7 and FrameMaker - RTM list

[Syed.Hosain]

Ummm ... I am running Windows 7 (both 64 bit and 32 bit) on 2GB and 3GB
machines without any difficulty - but have not yet tried 1GB systems.

Faster and less of a load than Vista actually! :)

And, yes, Windows 7 is likely to be an XP killer ... finally! I find it
quicker and cleaner than XP.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Smart
Sent: Wednesday, August 26, 2009 7:03 AM
To: framers@lists.frameusers.com
Subject: RE: Windows 7 and FrameMaker - RTM list

Rick asked about the RTM.

Microsoft just closed the Beta RTM list - The code fails after this
week.

For others, before you update, get this FREE Windows 7 Advisor tool,
to test yea olde PC which may not like Windows 7.  We have 7 PCs that 
failed the test,
you need 4 Gb memory.

http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Best place to buy your upgrade WalMart and Cosco - we heard $50.

Good luck all ... say goodbye to XP...

-- 
John Smart and MAXit Team
SMART Communications, Inc.
115 East 57th St., 11th Floor
New York, NY 10022 USA
Tel:   +1(212) 486-1894  +5GMT
Fax:  +1(212) 826-9775
jsm...@smartny.com
http://www.smartny.com
We make Complex Documentation Simple and Global

___


You are currently subscribed to Framers as syed.hos...@aeris.net.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/syed.hosain%40aeris.
net

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Multiple toc in a book file?

[Bodvar Bjorgvinsson]

Gary,

I have done it as you suggest, listing the Chapter ToCs within the
main ToC, but you may not need to. You will have to decide what is
important with your own books.

Bodvar

2009/8/27 Gary Bankston gbanks6...@gmail.com:
 So when you do the front of the book TOC, do you also list the Chapter TOC
 or start with the first heading in that specific chapter?

 Gary

 On Thu, Aug 27, 2009 at 2:54 PM, Bodvar Bjorgvinsson bod...@gmail.com
 wrote:

 2009/8/27 Studio Smalbro stu...@smalbro.dk:
  Is it possible to have more than one toc in a book file? Am running FM 7
 
  best regards
  Bjørn

 No problem at all, and you can place them wherever you want in the book.
 I have done a lot of books with chapter ToCs for each chapter and a
 book ToC. Another book ToC should not be a problem either.

 What will you be using it for?

 Brgds,

 Bodvar

 --
 Life is not only a game--it is also a dance on roses.
        --Fleksnes (Rolv Wesenlund)
 ___


 You are currently subscribed to Framers as gbanks6...@gmail.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/gbanks6472%40gmail.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.





-- 
Life is not only a game--it is also a dance on roses.
--Fleksnes (Rolv Wesenlund)
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

ANN: AXCM 2.0 (formerly ABCM) is released

[russ]

Finally, after a number of hurdles, AXCM 2.0 has been released. Among
other features, this version provides a new ability to construct schemes
using XPath expressions, a powerful expansion of conditional evaluation
options. It is supported on structured FM 7, 8, and 9 for Windows only.
It is still completely free. For more information and/or to download,
please visit www.weststreetconsulting.com. Thank you.


Russ (owner, WSC)

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Why do British Tech Writers pontificate

[Flato, Gillian]

We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk? 

 

Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!

 

Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, if you wish if you would like if you would be
so kind as to if it's not to much trouble than Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!

 

Thanks for letting me rant. I am tired of this manual. It's due
tomorrow and I am behind schedule. 

 

Thank you,

 

 

Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr. 

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com 

 

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Why do British Tech Writers pontificate

[John Sgammato]

If the manual is for a British audience, I'd be careful about changing the tone 
too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may be able 
to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: fram...@frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, if you wish if you would like if you would be
so kind as to if it's not to much trouble than Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!



Thanks for letting me rant. I am tired of this manual. It's due
tomorrow and I am behind schedule.



Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com



___


You are currently subscribed to Framers as jsgamm...@imprivata.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivata.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Why do British Tech Writers pontificate

[Flato, Gillian]

I can say with authority that they majority of our customers are Asian
and they translate our manuals so we must always write with the plan
that our manuals will be translated. That means, as few words as
possible, because more words means more money.

Also, it's not like any of their extra words add anything to the
content. They are just garbage phrases like, if you wish. That adds no
meaning or usefulness to the manual.

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Thursday, August 27, 2009 8:13 PM
To: Flato, Gillian; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may
be able to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: fram...@frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, if you wish if you would like if you would be
so kind as to if it's not to much trouble than Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!



Thanks for letting me rant. I am tired of this manual. It's due
tomorrow and I am behind schedule.



Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com



___


You are currently subscribed to Framers as jsgamm...@imprivata.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Why do British Tech Writers pontificate

[David Spreadbury]

Did I hear someone say Willie Strunk?

David Spreadbury
Sr. Technical Writer


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato, Gillian
Sent: Thursday, August 27, 2009 10:18 PM
To: John Sgammato; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

I can say with authority that they majority of our customers are Asian
and they translate our manuals so we must always write with the plan
that our manuals will be translated. That means, as few words as
possible, because more words means more money.

Also, it's not like any of their extra words add anything to the
content. They are just garbage phrases like, if you wish. That adds no
meaning or usefulness to the manual.

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Thursday, August 27, 2009 8:13 PM
To: Flato, Gillian; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may
be able to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: fram...@frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, if you wish if you would like if you would be
so kind as to if it's not to much trouble than Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!



Thanks for letting me rant. I am tired of this manual. It's due
tomorrow and I am behind schedule.



Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com



___


You are currently subscribed to Framers as jsgamm...@imprivata.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as dspre...@yahoo.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Why do British Tech Writers pontificate

[Writer]

Or they might find it a refreshing change. =D

Writing in British and authoring in Word...sounds like hell to me.

Nadine

John Sgammato wrote:
 If the manual is for a British audience, I'd be careful about changing the 
 tone too much - you may offend someone with your abruptness!
 Fortunately we have some authentic British writers on this list who may be 
 able to say if such language is considered normal for that audience. 
 I'd love to know, because my docs are read by British customers...
 john

 

 From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
 Sent: Thu 8/27/2009 11:09 PM
 To: fram...@frameusers.com
 Subject: Why do British Tech Writers pontificate



 We are going through the grueling task of editing some manuals written
 by British Tech writers. It's quite painful. Why, oh why, do British
 Tech Writers pontificate so much? Do they know the definition of the
 word concise? Do they just like to hear themselves talk?



 Additionally, are they paid by the freakin' word? I have never seen such
 excessive use of as many words as possible. It's ridiculous. Didn't
 anyone ever tell them that when you translate a manual you actually do
 pay by the word so being concise is actually important!



 Part of that old British politeness comes through. They are so scared of
 offending anyone that they are afraid of giving an imperative in a
 manual. It's full of, if you wish if you would like if you would be
 so kind as to if it's not to much trouble than Give me a freakin'
 break. Tell the User what to do to accomplish the task and stop
 pontificating. It's not about you!



 Thanks for letting me rant. I am tired of this manual. It's due
 tomorrow and I am behind schedule.



 Thank you,





 Gillian Flato

 Technical Writer (Software)

 nanometrics

 1550 Buckeye Dr.

 Milpitas, CA. 95035

 *408.545.6316

 7  408.232.5911

 * gfl...@nanometrics.com mailto:gfl...@nanometrics.com



 ___


 You are currently subscribed to Framers as jsgamm...@imprivata.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivata.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as generic...@yahoo.ca.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

   

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Why do British Tech Writers pontificate

[Flato, Gillian]

They didn't have Tech Writers back then. Not applicable.

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: David Spreadbury [mailto:dspre...@yahoo.com] 
Sent: Thursday, August 27, 2009 8:21 PM
To: Flato, Gillian; 'John Sgammato'; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

Did I hear someone say Willie Strunk?

David Spreadbury
Sr. Technical Writer


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato,
Gillian
Sent: Thursday, August 27, 2009 10:18 PM
To: John Sgammato; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

I can say with authority that they majority of our customers are Asian
and they translate our manuals so we must always write with the plan
that our manuals will be translated. That means, as few words as
possible, because more words means more money.

Also, it's not like any of their extra words add anything to the
content. They are just garbage phrases like, if you wish. That adds no
meaning or usefulness to the manual.

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Thursday, August 27, 2009 8:13 PM
To: Flato, Gillian; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may
be able to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: fram...@frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, if you wish if you would like if you would be
so kind as to if it's not to much trouble than Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!



Thanks for letting me rant. I am tired of this manual. It's due
tomorrow and I am behind schedule.



Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com



___


You are currently subscribed to Framers as jsgamm...@imprivata.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as dspre...@yahoo.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Why do British Tech Writers pontificate

[Flato, Gillian]

Not that bad... authoring in Frame

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, August 27, 2009 8:21 PM
To: John Sgammato
Cc: Flato, Gillian; fram...@frameusers.com
Subject: Re: Why do British Tech Writers pontificate

Or they might find it a refreshing change. =D

Writing in British and authoring in Word...sounds like hell to me.

Nadine

John Sgammato wrote:
 If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
 Fortunately we have some authentic British writers on this list who
may be able to say if such language is considered normal for that
audience. 
 I'd love to know, because my docs are read by British customers...
 john

 

 From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
 Sent: Thu 8/27/2009 11:09 PM
 To: fram...@frameusers.com
 Subject: Why do British Tech Writers pontificate



 We are going through the grueling task of editing some manuals written
 by British Tech writers. It's quite painful. Why, oh why, do British
 Tech Writers pontificate so much? Do they know the definition of the
 word concise? Do they just like to hear themselves talk?



 Additionally, are they paid by the freakin' word? I have never seen
such
 excessive use of as many words as possible. It's ridiculous. Didn't
 anyone ever tell them that when you translate a manual you actually do
 pay by the word so being concise is actually important!



 Part of that old British politeness comes through. They are so scared
of
 offending anyone that they are afraid of giving an imperative in a
 manual. It's full of, if you wish if you would like if you would
be
 so kind as to if it's not to much trouble than Give me a freakin'
 break. Tell the User what to do to accomplish the task and stop
 pontificating. It's not about you!



 Thanks for letting me rant. I am tired of this manual. It's due
 tomorrow and I am behind schedule.



 Thank you,





 Gillian Flato

 Technical Writer (Software)

 nanometrics

 1550 Buckeye Dr.

 Milpitas, CA. 95035

 *408.545.6316

 7  408.232.5911

 * gfl...@nanometrics.com mailto:gfl...@nanometrics.com



 ___


 You are currently subscribed to Framers as jsgamm...@imprivata.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as generic...@yahoo.ca.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit
http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.c
a

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

   

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Why do British Tech Writers pontificate

[Writer]

I used to have Omit needless words written on a post-it and stuck to 
my monitor.

Nadine

David Spreadbury wrote:
 Did I hear someone say Willie Strunk?

 David Spreadbury
 Sr. Technical Writer


 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato, Gillian
 Sent: Thursday, August 27, 2009 10:18 PM
 To: John Sgammato; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 I can say with authority that they majority of our customers are Asian
 and they translate our manuals so we must always write with the plan
 that our manuals will be translated. That means, as few words as
 possible, because more words means more money.

 Also, it's not like any of their extra words add anything to the
 content. They are just garbage phrases like, if you wish. That adds no
 meaning or usefulness to the manual.

 Thank you,
  
  
 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr. 
 Milpitas, CA. 95035
 (408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.com
  

 -Original Message-
 From: John Sgammato [mailto:jsgamm...@imprivata.com] 
 Sent: Thursday, August 27, 2009 8:13 PM
 To: Flato, Gillian; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 If the manual is for a British audience, I'd be careful about changing
 the tone too much - you may offend someone with your abruptness!
 Fortunately we have some authentic British writers on this list who may
 be able to say if such language is considered normal for that audience. 
 I'd love to know, because my docs are read by British customers...
 john

 

 From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
 Sent: Thu 8/27/2009 11:09 PM
 To: fram...@frameusers.com
 Subject: Why do British Tech Writers pontificate



 We are going through the grueling task of editing some manuals written
 by British Tech writers. It's quite painful. Why, oh why, do British
 Tech Writers pontificate so much? Do they know the definition of the
 word concise? Do they just like to hear themselves talk?



 Additionally, are they paid by the freakin' word? I have never seen such
 excessive use of as many words as possible. It's ridiculous. Didn't
 anyone ever tell them that when you translate a manual you actually do
 pay by the word so being concise is actually important!



 Part of that old British politeness comes through. They are so scared of
 offending anyone that they are afraid of giving an imperative in a
 manual. It's full of, if you wish if you would like if you would be
 so kind as to if it's not to much trouble than Give me a freakin'
 break. Tell the User what to do to accomplish the task and stop
 pontificating. It's not about you!



 Thanks for letting me rant. I am tired of this manual. It's due
 tomorrow and I am behind schedule.



 Thank you,





 Gillian Flato

 Technical Writer (Software)

 nanometrics

 1550 Buckeye Dr.

 Milpitas, CA. 95035

 *408.545.6316

 7  408.232.5911

 * gfl...@nanometrics.com mailto:gfl...@nanometrics.com



 ___


 You are currently subscribed to Framers as jsgamm...@imprivata.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
 a.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as dspre...@yahoo.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as generic...@yahoo.ca.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

   

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and 

Acrobat 7 truncates email address. Acrobat 8 OK

[Diane Gaskill]

Hi Framers,

Very strange behavior in Acrobat.  Looking for a cause and a cure.

Environment:  WinXP PRo, FM8, Acrobat8 Pro.
Customer environment: Reader 7 (platform probably XP Pro)

We create our PDFs using Save As PDF in FM8.  Acrobat 8 Pro was installed
after FM8, so Save as PDF is therefore using the Distiller (Adobe PDF)
version that is installed with Acrobat.  We set the PDF version to Acrobat
5.0 or later, to ensure that even customers with older versions of Acrobat
can open the file.

A few of our customers still have Reader 7 installed, and some are reporting
an unusual problem with the PDF files.  When viewed with Reader 7, email
addresses in the PDFs are truncated and the links do not work.  However they
display correctly and the links work correctly in Acrobat 8.  We cannot
check, because as you know, we cannot have multiple versions of Acrobat
installed at the same time.

Have any of you seen this problem, and if so, know what causes it?

Thanks,
Diane Gaskill
Hitachi Data Systems


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Why do British Tech Writers pontificate

[Writer]

Maybe not, but Strunk knew the value of cutting to the chase. I have 
Strunk and White in my reference collection...and I use it, too. =D

Nadine

Flato, Gillian wrote:
 They didn't have Tech Writers back then. Not applicable.

 Thank you,
  
  
 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr. 
 Milpitas, CA. 95035
 (408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.com
  

 -Original Message-
 From: David Spreadbury [mailto:dspre...@yahoo.com] 
 Sent: Thursday, August 27, 2009 8:21 PM
 To: Flato, Gillian; 'John Sgammato'; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 Did I hear someone say Willie Strunk?

 David Spreadbury
 Sr. Technical Writer


 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato,
 Gillian
 Sent: Thursday, August 27, 2009 10:18 PM
 To: John Sgammato; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 I can say with authority that they majority of our customers are Asian
 and they translate our manuals so we must always write with the plan
 that our manuals will be translated. That means, as few words as
 possible, because more words means more money.

 Also, it's not like any of their extra words add anything to the
 content. They are just garbage phrases like, if you wish. That adds no
 meaning or usefulness to the manual.

 Thank you,
  
  
 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr. 
 Milpitas, CA. 95035
 (408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.com
  

 -Original Message-
 From: John Sgammato [mailto:jsgamm...@imprivata.com] 
 Sent: Thursday, August 27, 2009 8:13 PM
 To: Flato, Gillian; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 If the manual is for a British audience, I'd be careful about changing
 the tone too much - you may offend someone with your abruptness!
 Fortunately we have some authentic British writers on this list who may
 be able to say if such language is considered normal for that audience. 
 I'd love to know, because my docs are read by British customers...
 john

 

 From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
 Sent: Thu 8/27/2009 11:09 PM
 To: fram...@frameusers.com
 Subject: Why do British Tech Writers pontificate



 We are going through the grueling task of editing some manuals written
 by British Tech writers. It's quite painful. Why, oh why, do British
 Tech Writers pontificate so much? Do they know the definition of the
 word concise? Do they just like to hear themselves talk?



 Additionally, are they paid by the freakin' word? I have never seen such
 excessive use of as many words as possible. It's ridiculous. Didn't
 anyone ever tell them that when you translate a manual you actually do
 pay by the word so being concise is actually important!



 Part of that old British politeness comes through. They are so scared of
 offending anyone that they are afraid of giving an imperative in a
 manual. It's full of, if you wish if you would like if you would be
 so kind as to if it's not to much trouble than Give me a freakin'
 break. Tell the User what to do to accomplish the task and stop
 pontificating. It's not about you!



 Thanks for letting me rant. I am tired of this manual. It's due
 tomorrow and I am behind schedule.



 Thank you,





 Gillian Flato

 Technical Writer (Software)

 nanometrics

 1550 Buckeye Dr.

 Milpitas, CA. 95035

 *408.545.6316

 7  408.232.5911

 * gfl...@nanometrics.com mailto:gfl...@nanometrics.com



 ___


 You are currently subscribed to Framers as jsgamm...@imprivata.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
 a.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as dspre...@yahoo.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as generic...@yahoo.ca.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca

 Send administrative questions to 

RE: Why do British Tech Writers pontificate

[Flato, Gillian]

Seriously! The pontification is RIDICULOUS!!!

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, August 27, 2009 8:28 PM
To: David Spreadbury
Cc: Flato, Gillian; 'John Sgammato'; fram...@frameusers.com
Subject: Re: Why do British Tech Writers pontificate

I used to have Omit needless words written on a post-it and stuck to 
my monitor.

Nadine

David Spreadbury wrote:
 Did I hear someone say Willie Strunk?

 David Spreadbury
 Sr. Technical Writer


 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato,
Gillian
 Sent: Thursday, August 27, 2009 10:18 PM
 To: John Sgammato; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 I can say with authority that they majority of our customers are Asian
 and they translate our manuals so we must always write with the plan
 that our manuals will be translated. That means, as few words as
 possible, because more words means more money.

 Also, it's not like any of their extra words add anything to the
 content. They are just garbage phrases like, if you wish. That adds
no
 meaning or usefulness to the manual.

 Thank you,
  
  
 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr. 
 Milpitas, CA. 95035
 (408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.com
  

 -Original Message-
 From: John Sgammato [mailto:jsgamm...@imprivata.com] 
 Sent: Thursday, August 27, 2009 8:13 PM
 To: Flato, Gillian; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 If the manual is for a British audience, I'd be careful about changing
 the tone too much - you may offend someone with your abruptness!
 Fortunately we have some authentic British writers on this list who
may
 be able to say if such language is considered normal for that
audience. 
 I'd love to know, because my docs are read by British customers...
 john

 

 From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
 Sent: Thu 8/27/2009 11:09 PM
 To: fram...@frameusers.com
 Subject: Why do British Tech Writers pontificate



 We are going through the grueling task of editing some manuals written
 by British Tech writers. It's quite painful. Why, oh why, do British
 Tech Writers pontificate so much? Do they know the definition of the
 word concise? Do they just like to hear themselves talk?



 Additionally, are they paid by the freakin' word? I have never seen
such
 excessive use of as many words as possible. It's ridiculous. Didn't
 anyone ever tell them that when you translate a manual you actually do
 pay by the word so being concise is actually important!



 Part of that old British politeness comes through. They are so scared
of
 offending anyone that they are afraid of giving an imperative in a
 manual. It's full of, if you wish if you would like if you would
be
 so kind as to if it's not to much trouble than Give me a freakin'
 break. Tell the User what to do to accomplish the task and stop
 pontificating. It's not about you!



 Thanks for letting me rant. I am tired of this manual. It's due
 tomorrow and I am behind schedule.



 Thank you,





 Gillian Flato

 Technical Writer (Software)

 nanometrics

 1550 Buckeye Dr.

 Milpitas, CA. 95035

 *408.545.6316

 7  408.232.5911

 * gfl...@nanometrics.com mailto:gfl...@nanometrics.com



 ___


 You are currently subscribed to Framers as jsgamm...@imprivata.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit

http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
 a.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as dspre...@yahoo.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit

http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as generic...@yahoo.ca.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit
http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.c
a

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.

  

RE: Why do British Tech Writers pontificate

[Flato, Gillian]

I just looked on my bookshelf. I have Strunk and White's Elements of
Style sitting right there! I guess the jokes on me on that one.

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 

-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, August 27, 2009 8:30 PM
To: Flato, Gillian
Cc: David Spreadbury; John Sgammato; fram...@frameusers.com
Subject: Re: Why do British Tech Writers pontificate

Maybe not, but Strunk knew the value of cutting to the chase. I have 
Strunk and White in my reference collection...and I use it, too. =D

Nadine

Flato, Gillian wrote:
 They didn't have Tech Writers back then. Not applicable.

 Thank you,
  
  
 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr. 
 Milpitas, CA. 95035
 (408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.com
  

 -Original Message-
 From: David Spreadbury [mailto:dspre...@yahoo.com] 
 Sent: Thursday, August 27, 2009 8:21 PM
 To: Flato, Gillian; 'John Sgammato'; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 Did I hear someone say Willie Strunk?

 David Spreadbury
 Sr. Technical Writer


 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato,
 Gillian
 Sent: Thursday, August 27, 2009 10:18 PM
 To: John Sgammato; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 I can say with authority that they majority of our customers are Asian
 and they translate our manuals so we must always write with the plan
 that our manuals will be translated. That means, as few words as
 possible, because more words means more money.

 Also, it's not like any of their extra words add anything to the
 content. They are just garbage phrases like, if you wish. That adds
no
 meaning or usefulness to the manual.

 Thank you,
  
  
 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr. 
 Milpitas, CA. 95035
 (408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.com
  

 -Original Message-
 From: John Sgammato [mailto:jsgamm...@imprivata.com] 
 Sent: Thursday, August 27, 2009 8:13 PM
 To: Flato, Gillian; fram...@frameusers.com
 Subject: RE: Why do British Tech Writers pontificate

 If the manual is for a British audience, I'd be careful about changing
 the tone too much - you may offend someone with your abruptness!
 Fortunately we have some authentic British writers on this list who
may
 be able to say if such language is considered normal for that
audience. 
 I'd love to know, because my docs are read by British customers...
 john

 

 From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
 Sent: Thu 8/27/2009 11:09 PM
 To: fram...@frameusers.com
 Subject: Why do British Tech Writers pontificate



 We are going through the grueling task of editing some manuals written
 by British Tech writers. It's quite painful. Why, oh why, do British
 Tech Writers pontificate so much? Do they know the definition of the
 word concise? Do they just like to hear themselves talk?



 Additionally, are they paid by the freakin' word? I have never seen
such
 excessive use of as many words as possible. It's ridiculous. Didn't
 anyone ever tell them that when you translate a manual you actually do
 pay by the word so being concise is actually important!



 Part of that old British politeness comes through. They are so scared
of
 offending anyone that they are afraid of giving an imperative in a
 manual. It's full of, if you wish if you would like if you would
be
 so kind as to if it's not to much trouble than Give me a freakin'
 break. Tell the User what to do to accomplish the task and stop
 pontificating. It's not about you!



 Thanks for letting me rant. I am tired of this manual. It's due
 tomorrow and I am behind schedule.



 Thank you,





 Gillian Flato

 Technical Writer (Software)

 nanometrics

 1550 Buckeye Dr.

 Milpitas, CA. 95035

 *408.545.6316

 7  408.232.5911

 * gfl...@nanometrics.com mailto:gfl...@nanometrics.com



 ___


 You are currently subscribed to Framers as jsgamm...@imprivata.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit

http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
 a.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


 ___


 You are currently subscribed to Framers as dspre...@yahoo.com.

 Send list messages to fram...@lists.frameusers.com.

 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit

RE: Why do British Tech Writers pontificate

[David Spreadbury]

Gillian,
Maybe investing $10 for a copy and mailing it to your British writers might
be in order, or just passing them this link to an online copy
(http://www.bartleby.com/141/).

David Spreadbury
Sr. Technical Writer


-Original Message-
From: Flato, Gillian [mailto:gfl...@nanometrics.com] 
Sent: Thursday, August 27, 2009 10:31 PM
To: Writer
Cc: David Spreadbury; John Sgammato; fram...@frameusers.com
Subject: RE: Why do British Tech Writers pontificate

I just looked on my bookshelf. I have Strunk and White's Elements of
Style sitting right there! I guess the jokes on me on that one.

Thank you,
 
 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gfl...@nanometrics.com
 


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Why do British Tech Writers pontificate

[Diane Gaskill]

Hi Gilian,

I've read all the replies to your question that have been posted so far.  I
don't agree about offending your audience.  Our docs are translated to seven
languges and distributed all over the world, including the UK.  We write in
standard American English and internationalize our docs to make localization
easier. We write short instructions and use imperatives on a regular basis.

We include an email address in the manuals for customer feedback and we do
get comments.  I have never seen a comment from anyone in any country that
mentioned language or stated that they were offended by the writing style.

To answer your question, I suspect that not all UK writers write the way
those who wrote the manual you have.  Sorry you are having problems.

BTW, we have similar problems rewriting docs that come from Japan.  The
engineers write in Japanese and the in-house ESL translators there send us
English versions.  It is often difficult to understand what they are
saying.

Closing thought --  It's well known that Asians are often ultra-polite when
they speak so that they do not to offend anyone.  Our coworkers in Japan,
for example, rarely use the word No.  They say, we will consider it, but
never seem to finish considering. :-) I'm wondering if your UK writers are
trying not to offend your Asian audience.  In any event, you are doing it
right by deleting the extra verbiage.  Go girl!

Diane
===


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com]on Behalf Of Flato, Gillian
Sent: Thursday, August 27, 2009 8:10 PM
To: fram...@frameusers.com
Subject: Why do British Tech Writers pontificate


We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, if you wish if you would like if you would be
so kind as to if it's not to much trouble than Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!



Thanks for letting me rant. I am tired of this manual. It's due
tomorrow and I am behind schedule.



Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gfl...@nanometrics.com mailto:gfl...@nanometrics.com



___


You are currently subscribed to Framers as dgcal...@earthlink.net.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FM9 and Text Frames

[Combs, Richard]

Well, I just got a message from the list for the first time since the
19th, and http://lists.frameusers.com/mailman/listinfo/framers is once
again accessible. So I think I'll try sending this once more, just as a
test (previous attempts were undeliverable). Apologies if this becomes a
repeat of a repeat. 

Alison Craig wrote:

> In Word, I use Text Boxes to highlight various items in an image. Each
Text
> Box is surrounded by a border of a specific weight that sits a
specific
> distance from the actual text.
> 
> I have not been able to achieve this effect in FM9 with Text Frames.
After
> a bit of trial and error I managed to get the side borders to sit a
> specific distance from the text (eg, 1mm) but the text on the top
always
> touches the actual text as if it were an underline (or "overline" as
it
> were). The Paragraph style I created to use inside the Text Frame
specifies
> the indents and spacing but the text doesn't seem to obey the Above
and
> Below Pgf settings - no matter how big I make them.

The Above and Below settings determine the relationship of that pgf to
the pgfs before and after it. They don't affect placement in the text
frame -- if they did, the first pgf on a page wouldn't start at the top
of the page. 

As is often the case in FM, there are a multiple ways to accomplish your
purpose. I can think of the following, presented more or less in the
order of my preference: 

-- On a reference page, create a graphics frame (not text frame) and
name it something like callout-spacer. Make its height about what you
want the space above the callouts to be (width doesn't much matter). For
your callout pgf format, go to the Advanced tab of Paragraph Designer
and set Frame Above Pgf to callout-spacer. Tweak the height of the
reference frame if necessary. I like this best because it's a one-time
setup. Each time you use the callout pgf format, the frame above will be
there automatically.

-- Put a small empty pgf above the callout text. You can make a pgf as
small as 2 pts in FM. Low-tech and manual, but if you define the spacer
pgf to have the callout pgf as its Next Pgf Tag, it's nearly
instantaneous. Create spacer pgf, press Enter, and start typing.

-- Put a single-cell table in the text frame, anchored in a small pgf.
You can control space above with the anchor pgf, and of course, you have
complete control of how far the cell pgf sits from all the edges (via
the Table Cell tab of Paragraph Designer, plus the alignment settings in
Table Designer). Variation: Make text frame borders invisible and use
the table's Ruling settings to create border. This gives you greater
control (you can add shading, too). 

-- Make the text frame border invisible. Then, create a graphic
rectangle with no fill and the border thickness, color, etc., that you
want. Size and position the rectangle properly in relation to the text
frame and group the two. 

-- Use nested frames, as Nadine suggested. 


BTW, you can't send images or other attachments to the list (nor can you
send HTML or Rich Text messages) -- these are security risks. 

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

Xrefs lose formatting

[Fred Wersan]

I have a problem with my cross references losing their formatting. In my 
xrefs to chapters and sections, the chapter or section name has a 
character format applied to make it blue. The format looks like this:

?<$paratext>,? on page\ $chapnum>\+<$pagenum>

The Hypertext format is for blue text.

I am often finding that the xrefs are black text, not blue. 
Generating/updating a book does not fix this. I have to open each 
chapter and go to Edit -> Update References to get the formatting 
applied. And it doesn't stick. The next time I open the book or even 
after I close the files and then print again, I lose the formatting.

This is a relatively recent phenomenon, so something probably changed, 
but I can't imagine what.

I am using Frame 8, structured. If anyone has any ideas for where I 
should look for a solution, I'd appreciate hearing from you. Constantly 
fixing this stuff in the production cycle is a major pain.

Fred
-- 
Fred Wersan
Senior Technical Writer
VT MAK
68 Moulton St.
Cambridge, MA 02138
617-876-8085 x 124

VR-Vantage, MAK's 3D Visual Solution, is here!
Find out how it can fit your simulation at VR-Vantage.com

Multiple toc in a book file?

[Studio Smalbro]

Is it possible to have more than one toc in a book file? Am running FM 7

best regards
Bj?rn

a mystery of too many migrations?

[walter hudson]

Dear Framers:

The following is excerpted from the QA Managers account of a really bizarre 
situation and if anyone has experienced anything similar I would GREATLY 
appreciate a response. 
I am going to their site next week to inspect the damage and consult on how/if 
it is possible to salvage a FM version of their docs (which sadly they punted 
on and reverted to Word!). 

Two big questions: 
1.  In which version of FM (7 to 8 to 9) the processing of conditional 
text/tags was modified (my bestguess of the culprit)
2.  Anything in the PDF processing that could hide/block text added in an 
earlier version of FM???

However, the good news is that the QA Mgr wants to get back to a "reliable" 
version of FM and I want to solve this mystery--Just 2 Weird!

Walter Hudson

#

We were originally on FM 8.1 when the fun began with the newly hired Tech Doc 
writer contractor began. Early in the project, the laptop used by the original 
Tech Doc author who created the original FM 8.1 product docs developed a 
problem with the touchpad.  The new contractor requested another computer and 
was given a second laptop with FM 8.1 installed.  He took it home and ran into 
a license problem when trying to use the newly installed FM 8.1.  He then 
installed a version of FM 9.x (not sure which sub-version).  He then proceeded 
to migrate the FM 8.1 generated files to the new FM 9.x computer and go through 
whatever conversion process that is needed to make them work in the FM 9.x 
environment. And from there, approximately 13 doc review/update cycles were 
done before I decided to end my pain and discharge the contractor. What we 
discovered during these reviews was that edits we had put it during this 
migration cycle appeared in the Frame files but
 somehow did not appear in the PDFs and nothing the Tech Writer or any of us 
could do could explain this. 

FM8 to HTML: Callouts convert to grey boxes

[bruce.macart...@vsea.com]

HI All,
I need to develop the ability to convert from FM8 to HTML since FM doesn't 
include WW standard. I have almost all the conversions built except for 
the callouts in illustrations. I have to make the callouts greater than 12 
pt. to keep them from turning into grey boxes. The majority of the text in 
my manual is 10 pt. I tried to use the text line (A) and the text frame 
with the same results. Is there a macro or something I can add that will 
keep this from happening?
Thank You,
Bruce
Documentation Specialist
Varian Semiconductor Equipment Associates
4 Stanley Tucker Drive
Newburyport, MA 01950
Work: 978-463-5011
Cell: 978-265-0167
Fax: 978-462-6126

Multiple toc in a book file?

[Art Campbell]

Sure.
With the book file open, Add > TOC. If one already exists, FM will
generate numbers for the additional TOCs as needed.
ARt

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 27, 2009 at 6:23 AM, Studio Smalbro wrote:
> Is it possible to have more than one toc in a book file? Am running FM 7
>
> best regards
> Bj?rn
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Windows 7 and FrameMaker - RTM list

[Art Campbell]

Odd that you'd say you need 4 Gb RAM, since one of the tabs on the
link that you published states that only 1 Gb is required for w7-32;
and 2 Gb for w7-64.

I have two machines up and running 7-32 with 1Gb; they worked fine on
the beta builds, continue to work fine on the RC build, and I expect
them to continue to operate well on the commercial builds.

Cheers,
Art

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Wed, Aug 26, 2009 at 10:02 AM, John Smart wrote:
> Rick asked about the RTM.
>
> Microsoft just closed the Beta RTM list - The code fails after this week.
>
> For others, before you update, get this FREE Windows 7 Advisor tool,
> to test yea olde PC which may not like Windows 7. ?We have 7 PCs that
> failed the test,
> you need 4 Gb memory.
>
> http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx
>
> Best place to buy your upgrade WalMart and Cosco - we heard $50.
>
> Good luck all ... say goodbye to XP...
>
> --
> John Smart and MAXit Team
> SMART Communications, Inc.
> 115 East 57th St., 11th Floor
> New York, NY 10022 USA
> Tel: ? +1(212) 486-1894 ?+5GMT
> Fax: ?+1(212) 826-9775
> jsmart at smartny.com
> http://www.smartny.com
> "We make Complex Documentation Simple and Global"
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Xrefs lose formatting

[Martinek, Carla]

Fred -

Do you have FrameScript? We had the same problem, and I have a script that 
someone sent me that opens all the files in the book, updates the xrefs, and 
closes them. Gets rid of the black/blue issue.

I wish I could remember who provided the script - but they didn't comment their 
info into it.

-Carla


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Wersan
Sent: Thursday, August 27, 2009 6:35 AM
To: framers at lists.frameusers.com
Subject: Xrefs lose formatting

I have a problem with my cross references losing their formatting. In my
xrefs to chapters and sections, the chapter or section name has a
character format applied to make it blue. The format looks like this:

"<$paratext>," on page\ $chapnum>\+<$pagenum>

The Hypertext format is for blue text.

I am often finding that the xrefs are black text, not blue.
Generating/updating a book does not fix this. I have to open each
chapter and go to Edit -> Update References to get the formatting
applied. And it doesn't stick. The next time I open the book or even
after I close the files and then print again, I lose the formatting.

This is a relatively recent phenomenon, so something probably changed,
but I can't imagine what.

I am using Frame 8, structured. If anyone has any ideas for where I
should look for a solution, I'd appreciate hearing from you. Constantly
fixing this stuff in the production cycle is a major pain.

Fred
--
Fred Wersan
Senior Technical Writer
VT MAK
68 Moulton St.
Cambridge, MA 02138
617-876-8085 x 124

VR-Vantage, MAK's 3D Visual Solution, is here!
Find out how it can fit your simulation at VR-Vantage.com
___


You are currently subscribed to Framers as cmartinek at zebra.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/cmartinek%40zebra.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


- CONFIDENTIAL-

This email and any files transmitted with it are confidential, and may also be 
legally privileged.  If you are not the intended recipient, you may not review, 
use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.

Delete Empty Pages

[Combs, Richard]

Yay, the list is back! I've missed you guys. :-) Thanks to Michelle,
Brad, and Eric for persevering to fix the problem. 

For the benefit of the archives, I'll post another reply I sent during
the down time, which apparently went to the bit bucket. 

Kelly McDaniel wrote:

> I cannot get Delete Empty Pages to stick. In other words, I'd like to
> set it and whenever FM encounters an empty page, don't print it, don't
> include it in file saves. I've tried each possible iteration. I've
> followed http://kb2.adobe.com/cps/314/314928.html. No Joy.
> 
> Is this expected behavior? (I mean by design, not by "FrameMaker just
> does that." :-)
> Is there a Framescript fix?
> I'm a well-experienced user, feeling stupid...Kelly.

The KB article you cited addresses only one reason for empty pages not
deleting (and it's not the most common reason). 

More than likely, FM won't delete them because it can't while complying
with your pagination settings. I assume your FM documents are double
sided and in a book. If chapter 1 ends on a right-hand page, but chapter
2 has 1st Page Side set to Right (which is a common way of setting up
books), then FM has to add an empty left-hand page to chapter 1 (every
page has to have a front and back, so a right-hand page can't follow a
right-hand page). 

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

FM8 to HTML: Callouts convert to grey boxes

[Writer]

Where are the text boxes turning grey? In FM or in the HTML files?

If it's in FM, try going to File > Preferences > General. On the dialog box 
that appears, there's an option called Greek text smaller than. I have mine set 
to 7 pt. So anything smaller than 7 pt appears grey on the screen. You might 
have to adjust that to a smaller font size.

Nadine

--- On Thu, 8/27/09, bruce.macarthur at vsea.com  
wrote:

> From: bruce.macarthur at vsea.com 
> Subject: FM8 to HTML: Callouts convert to grey boxes
> To: framers at lists.frameusers.com
> Received: Thursday, August 27, 2009, 2:42 PM
> HI All,
> I need to develop the ability to convert from FM8 to HTML
> since FM doesn't 
> include WW standard. I have almost all the conversions
> built except for 
> the callouts in illustrations. I have to make the callouts
> greater than 12 
> pt. to keep them from turning into grey boxes. The majority
> of the text in 
> my manual is 10 pt. I tried to use the text line (A) and
> the text frame 
> with the same results. Is there a macro or something I can
> add that will 
> keep this from happening?
> Thank You,
> Bruce
> Documentation Specialist
> Varian Semiconductor Equipment Associates
> 4 Stanley Tucker Drive
> Newburyport, MA 01950
> Work: 978-463-5011
> Cell: 978-265-0167
> Fax: 978-462-6126
> ___
> 
> 
> You are currently subscribed to Framers as generic668 at yahoo.ca.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca
> 
> Send administrative questions to listadmin at frameusers.com.
> Visit
> http://www.frameusers.com/ for more resources and
> info.
> 
> 

FW: FM9 and Text Frames - RESOLVED

[Alison Craig]

Thanks for all the input from everyone. 

I've tried a few different things and decided to go with creating Visio files 
saved to PDF (which I then import). This seems to give me the best quality for 
the least time expended and will allow the translators to handle the files as 
well.

Alison


Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
Fax: (604) 279-8559
E-mail: alison.craig at ultrasonix.com


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig
Sent: Wednesday, August 19, 2009 11:28 AM
To: framers at lists.frameusers.com
Subject: FM9 and Text Frames 

Version: FM9
OS: XP Pro with SP3

I am almost finished transferring my User Manuals from MS Word to FM9, however, 
I have run into a problem with some images.

In Word, I use Text Boxes to highlight various items in an image. Each Text Box 
is surrounded by a border of a specific weight that sits a specific distance 
from the actual text.

I have not been able to achieve this effect in FM9 with Text Frames. After a 
bit of trial and error I managed to get the side borders to sit a specific 
distance from the text (eg, 1mm) but the text on the top always touches the 
actual text as if it were an underline (or "overline" as it were). The 
Paragraph style I created to use inside the Text Frame specifies the indents 
and spacing but the text doesn't seem to obey the Above and Below Pgf settings 
- no matter how big I make them.

Does anyone have any suggestions for overcoming this? I have a lot of these 
"labeled" images to handle. I just gave a quick try to create an image with 
Visio and then import it, but Visio seems to have issues of its own.

I can send an example image of what I am getting in FM9 as well as I what I am 
trying for (from Word) if this would help.

Also, is there any way to make the corners of the Text Frames rounded instead 
of square?

Thanks,

Alison


Alison Craig, Technical Writer
Ultrasonix Medical Corporation
130 - 4311 Viking Way
Richmond, BC  V6V 2K9
Tel: (604) 279-8550, ext 127
Fax: (604) 279-8559
E-mail: alison.craig at ultrasonix.com


___


You are currently subscribed to Framers as alison.craig at ultrasonix.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/alison.craig%40ultrasonix.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Multiple toc in a book file?

[Bodvar Bjorgvinsson]

2009/8/27 Studio Smalbro :
> Is it possible to have more than one toc in a book file? Am running FM 7
>
> best regards
> Bj?rn

No problem at all, and you can place them wherever you want in the book.
I have done a lot of books with chapter ToCs for each chapter and a
book ToC. Another book ToC should not be a problem either.

What will you be using it for?

Brgds,

Bodvar

-- 
"Life is not only a game--it is also a dance on roses."
--Fleksnes (Rolv Wesenlund)

Windows 7 and FrameMaker - RTM list

[syed.hos...@aeris.net]

Ummm ... I am running Windows 7 (both 64 bit and 32 bit) on 2GB and 3GB
machines without any difficulty - but have not yet tried 1GB systems.

Faster and less of a load than Vista actually! :)

And, yes, Windows 7 is likely to be an XP killer ... finally! I find it
quicker and cleaner than XP.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of John Smart
Sent: Wednesday, August 26, 2009 7:03 AM
To: framers at lists.frameusers.com
Subject: RE: Windows 7 and FrameMaker - RTM list

Rick asked about the RTM.

Microsoft just closed the Beta RTM list - The code fails after this
week.

For others, before you update, get this FREE Windows 7 Advisor tool,
to test yea olde PC which may not like Windows 7.  We have 7 PCs that 
failed the test,
you need 4 Gb memory.

http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Best place to buy your upgrade WalMart and Cosco - we heard $50.

Good luck all ... say goodbye to XP...

-- 
John Smart and MAXit Team
SMART Communications, Inc.
115 East 57th St., 11th Floor
New York, NY 10022 USA
Tel:   +1(212) 486-1894  +5GMT
Fax:  +1(212) 826-9775
jsmart at smartny.com
http://www.smartny.com
"We make Complex Documentation Simple and Global"

___


You are currently subscribed to Framers as Syed.Hosain at aeris.net.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/syed.hosain%40aeris.
net

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

ANN: AXCM 2.0 (formerly ABCM) is released

[r...@weststreetconsulting.com]

Finally, after a number of hurdles, AXCM 2.0 has been released. Among
other features, this version provides a new ability to construct schemes
using XPath expressions, a powerful expansion of conditional evaluation
options. It is supported on structured FM 7, 8, and 9 for Windows only.
It is still completely free. For more information and/or to download,
please visit www.weststreetconsulting.com. Thank you.


Russ (owner, WSC)

Why do British Tech Writers pontificate

[Flato, Gillian]

We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk? 



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, "if you wish" "if you would like" "if you would be
so kind as to" "if it's not to much trouble than" Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!



 



Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr. 

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gflato at nanometrics.com  

Why do British Tech Writers pontificate

[Flato, Gillian]

I can say with authority that they majority of our customers are Asian
and they translate our manuals so we must always write with the plan
that our manuals will be translated. That means, as few words as
possible, because more words means more money.

Also, it's not like any of their extra words add anything to the
content. They are just garbage phrases like, "if you wish." That adds no
meaning or usefulness to the manual.

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Thursday, August 27, 2009 8:13 PM
To: Flato, Gillian; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may
be able to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: framers at frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, "if you wish" "if you would like" "if you would be
so kind as to" "if it's not to much trouble than" Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!







Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gflato at nanometrics.com 



___


You are currently subscribed to Framers as jsgammato at imprivata.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Why do British Tech Writers pontificate

[David Spreadbury]

Did I hear someone say "Willie Strunk?"

David Spreadbury
Sr. Technical Writer


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato, Gillian
Sent: Thursday, August 27, 2009 10:18 PM
To: John Sgammato; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

I can say with authority that they majority of our customers are Asian
and they translate our manuals so we must always write with the plan
that our manuals will be translated. That means, as few words as
possible, because more words means more money.

Also, it's not like any of their extra words add anything to the
content. They are just garbage phrases like, "if you wish." That adds no
meaning or usefulness to the manual.

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Thursday, August 27, 2009 8:13 PM
To: Flato, Gillian; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may
be able to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: framers at frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, "if you wish" "if you would like" "if you would be
so kind as to" "if it's not to much trouble than" Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!







Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gflato at nanometrics.com 



___


You are currently subscribed to Framers as jsgammato at imprivata.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as dspreadb at yahoo.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Why do British Tech Writers pontificate

[Flato, Gillian]

They didn't have Tech Writers back then. Not applicable.

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: David Spreadbury [mailto:dspre...@yahoo.com] 
Sent: Thursday, August 27, 2009 8:21 PM
To: Flato, Gillian; 'John Sgammato'; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

Did I hear someone say "Willie Strunk?"

David Spreadbury
Sr. Technical Writer


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato,
Gillian
Sent: Thursday, August 27, 2009 10:18 PM
To: John Sgammato; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

I can say with authority that they majority of our customers are Asian
and they translate our manuals so we must always write with the plan
that our manuals will be translated. That means, as few words as
possible, because more words means more money.

Also, it's not like any of their extra words add anything to the
content. They are just garbage phrases like, "if you wish." That adds no
meaning or usefulness to the manual.

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Thursday, August 27, 2009 8:13 PM
To: Flato, Gillian; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
Fortunately we have some authentic British writers on this list who may
be able to say if such language is considered normal for that audience. 
I'd love to know, because my docs are read by British customers...
john



From: framers-boun...@lists.frameusers.com on behalf of Flato, Gillian
Sent: Thu 8/27/2009 11:09 PM
To: framers at frameusers.com
Subject: Why do British Tech Writers pontificate



We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, "if you wish" "if you would like" "if you would be
so kind as to" "if it's not to much trouble than" Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!







Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gflato at nanometrics.com 



___


You are currently subscribed to Framers as jsgammato at imprivata.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to Framers as dspreadb at yahoo.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Why do British Tech Writers pontificate

[Flato, Gillian]

Not that bad... authoring in Frame

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, August 27, 2009 8:21 PM
To: John Sgammato
Cc: Flato, Gillian; framers at frameusers.com
Subject: Re: Why do British Tech Writers pontificate

Or they might find it a refreshing change. =D

Writing in British and authoring in Word...sounds like hell to me.

Nadine

John Sgammato wrote:
> If the manual is for a British audience, I'd be careful about changing
the tone too much - you may offend someone with your abruptness!
> Fortunately we have some authentic British writers on this list who
may be able to say if such language is considered normal for that
audience. 
> I'd love to know, because my docs are read by British customers...
> john
>
> 
>
> From: framers-bounces at lists.frameusers.com on behalf of Flato, Gillian
> Sent: Thu 8/27/2009 11:09 PM
> To: framers at frameusers.com
> Subject: Why do British Tech Writers pontificate
>
>
>
> We are going through the grueling task of editing some manuals written
> by British Tech writers. It's quite painful. Why, oh why, do British
> Tech Writers pontificate so much? Do they know the definition of the
> word concise? Do they just like to hear themselves talk?
>
>
>
> Additionally, are they paid by the freakin' word? I have never seen
such
> excessive use of as many words as possible. It's ridiculous. Didn't
> anyone ever tell them that when you translate a manual you actually do
> pay by the word so being concise is actually important!
>
>
>
> Part of that old British politeness comes through. They are so scared
of
> offending anyone that they are afraid of giving an imperative in a
> manual. It's full of, "if you wish" "if you would like" "if you would
be
> so kind as to" "if it's not to much trouble than" Give me a freakin'
> break. Tell the User what to do to accomplish the task and stop
> pontificating. It's not about you!
>
>
>
>  tomorrow and I am behind schedule.>
>
>
>
> Thank you,
>
>
>
>
>
> Gillian Flato
>
> Technical Writer (Software)
>
> nanometrics
>
> 1550 Buckeye Dr.
>
> Milpitas, CA. 95035
>
> *408.545.6316
>
> 7  408.232.5911
>
> * gflato at nanometrics.com 
>
>
>
> ___
>
>
> You are currently subscribed to Framers as jsgammato at imprivata.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
a.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
> ___
>
>
> You are currently subscribed to Framers as generic668 at yahoo.ca.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
> or visit
http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.c
a
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>   

Acrobat 7 truncates email address. Acrobat 8 OK

[Diane Gaskill]

Hi Framers,

Very strange behavior in Acrobat.  Looking for a cause and a cure.

Environment:  WinXP PRo, FM8, Acrobat8 Pro.
Customer environment: Reader 7 (platform probably XP Pro)

We create our PDFs using Save As PDF in FM8.  Acrobat 8 Pro was installed
after FM8, so Save as PDF is therefore using the Distiller (Adobe PDF)
version that is installed with Acrobat.  We set the PDF version to Acrobat
5.0 or later, to ensure that even customers with older versions of Acrobat
can open the file.

A few of our customers still have Reader 7 installed, and some are reporting
an unusual problem with the PDF files.  When viewed with Reader 7, email
addresses in the PDFs are truncated and the links do not work.  However they
display correctly and the links work correctly in Acrobat 8.  We cannot
check, because as you know, we cannot have multiple versions of Acrobat
installed at the same time.

Have any of you seen this problem, and if so, know what causes it?

Thanks,
Diane Gaskill
Hitachi Data Systems

Why do British Tech Writers pontificate

[Flato, Gillian]

Seriously! The pontification is RIDICULOUS!!!

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, August 27, 2009 8:28 PM
To: David Spreadbury
Cc: Flato, Gillian; 'John Sgammato'; framers at frameusers.com
Subject: Re: Why do British Tech Writers pontificate

I used to have "Omit needless words" written on a post-it and stuck to 
my monitor.

Nadine

David Spreadbury wrote:
> Did I hear someone say "Willie Strunk?"
>
> David Spreadbury
> Sr. Technical Writer
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato,
Gillian
> Sent: Thursday, August 27, 2009 10:18 PM
> To: John Sgammato; framers at frameusers.com
> Subject: RE: Why do British Tech Writers pontificate
>
> I can say with authority that they majority of our customers are Asian
> and they translate our manuals so we must always write with the plan
> that our manuals will be translated. That means, as few words as
> possible, because more words means more money.
>
> Also, it's not like any of their extra words add anything to the
> content. They are just garbage phrases like, "if you wish." That adds
no
> meaning or usefulness to the manual.
>
> Thank you,
>  
>  
> Gillian Flato
> Technical Writer (Software)
> nanometrics
> 1550 Buckeye Dr. 
> Milpitas, CA. 95035
> (408.545.6316
> 7  408.232.5911
> * gflato at nanometrics.com
>  
>
> -Original Message-
> From: John Sgammato [mailto:jsgammato at IMPRIVATA.com] 
> Sent: Thursday, August 27, 2009 8:13 PM
> To: Flato, Gillian; framers at frameusers.com
> Subject: RE: Why do British Tech Writers pontificate
>
> If the manual is for a British audience, I'd be careful about changing
> the tone too much - you may offend someone with your abruptness!
> Fortunately we have some authentic British writers on this list who
may
> be able to say if such language is considered normal for that
audience. 
> I'd love to know, because my docs are read by British customers...
> john
>
> 
>
> From: framers-bounces at lists.frameusers.com on behalf of Flato, Gillian
> Sent: Thu 8/27/2009 11:09 PM
> To: framers at frameusers.com
> Subject: Why do British Tech Writers pontificate
>
>
>
> We are going through the grueling task of editing some manuals written
> by British Tech writers. It's quite painful. Why, oh why, do British
> Tech Writers pontificate so much? Do they know the definition of the
> word concise? Do they just like to hear themselves talk?
>
>
>
> Additionally, are they paid by the freakin' word? I have never seen
such
> excessive use of as many words as possible. It's ridiculous. Didn't
> anyone ever tell them that when you translate a manual you actually do
> pay by the word so being concise is actually important!
>
>
>
> Part of that old British politeness comes through. They are so scared
of
> offending anyone that they are afraid of giving an imperative in a
> manual. It's full of, "if you wish" "if you would like" "if you would
be
> so kind as to" "if it's not to much trouble than" Give me a freakin'
> break. Tell the User what to do to accomplish the task and stop
> pontificating. It's not about you!
>
>
>
>  tomorrow and I am behind schedule.>
>
>
>
> Thank you,
>
>
>
>
>
> Gillian Flato
>
> Technical Writer (Software)
>
> nanometrics
>
> 1550 Buckeye Dr.
>
> Milpitas, CA. 95035
>
> *408.545.6316
>
> 7  408.232.5911
>
> * gflato at nanometrics.com 
>
>
>
> ___
>
>
> You are currently subscribed to Framers as jsgammato at imprivata.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
>
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
> a.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
> ___
>
>
> You are currently subscribed to Framers as dspreadb at yahoo.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
> or visit
>
http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
> ___
>
>
> You are currently subscribed to Framers as generic668 at yahoo.ca.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
> or visit

Why do British Tech Writers pontificate

[Flato, Gillian]

I just looked on my bookshelf. I have Strunk and White's Elements of
Style sitting right there! I guess the jokes on me on that one.

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com


-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, August 27, 2009 8:30 PM
To: Flato, Gillian
Cc: David Spreadbury; John Sgammato; framers at frameusers.com
Subject: Re: Why do British Tech Writers pontificate

Maybe not, but Strunk knew the value of cutting to the chase. I have 
Strunk and White in my reference collection...and I use it, too. =D

Nadine

Flato, Gillian wrote:
> They didn't have Tech Writers back then. Not applicable.
>
> Thank you,
>  
>  
> Gillian Flato
> Technical Writer (Software)
> nanometrics
> 1550 Buckeye Dr. 
> Milpitas, CA. 95035
> (408.545.6316
> 7  408.232.5911
> * gflato at nanometrics.com
>  
>
> -Original Message-
> From: David Spreadbury [mailto:dspreadb at yahoo.com] 
> Sent: Thursday, August 27, 2009 8:21 PM
> To: Flato, Gillian; 'John Sgammato'; framers at frameusers.com
> Subject: RE: Why do British Tech Writers pontificate
>
> Did I hear someone say "Willie Strunk?"
>
> David Spreadbury
> Sr. Technical Writer
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato,
> Gillian
> Sent: Thursday, August 27, 2009 10:18 PM
> To: John Sgammato; framers at frameusers.com
> Subject: RE: Why do British Tech Writers pontificate
>
> I can say with authority that they majority of our customers are Asian
> and they translate our manuals so we must always write with the plan
> that our manuals will be translated. That means, as few words as
> possible, because more words means more money.
>
> Also, it's not like any of their extra words add anything to the
> content. They are just garbage phrases like, "if you wish." That adds
no
> meaning or usefulness to the manual.
>
> Thank you,
>  
>  
> Gillian Flato
> Technical Writer (Software)
> nanometrics
> 1550 Buckeye Dr. 
> Milpitas, CA. 95035
> (408.545.6316
> 7  408.232.5911
> * gflato at nanometrics.com
>  
>
> -Original Message-
> From: John Sgammato [mailto:jsgammato at IMPRIVATA.com] 
> Sent: Thursday, August 27, 2009 8:13 PM
> To: Flato, Gillian; framers at frameusers.com
> Subject: RE: Why do British Tech Writers pontificate
>
> If the manual is for a British audience, I'd be careful about changing
> the tone too much - you may offend someone with your abruptness!
> Fortunately we have some authentic British writers on this list who
may
> be able to say if such language is considered normal for that
audience. 
> I'd love to know, because my docs are read by British customers...
> john
>
> 
>
> From: framers-bounces at lists.frameusers.com on behalf of Flato, Gillian
> Sent: Thu 8/27/2009 11:09 PM
> To: framers at frameusers.com
> Subject: Why do British Tech Writers pontificate
>
>
>
> We are going through the grueling task of editing some manuals written
> by British Tech writers. It's quite painful. Why, oh why, do British
> Tech Writers pontificate so much? Do they know the definition of the
> word concise? Do they just like to hear themselves talk?
>
>
>
> Additionally, are they paid by the freakin' word? I have never seen
such
> excessive use of as many words as possible. It's ridiculous. Didn't
> anyone ever tell them that when you translate a manual you actually do
> pay by the word so being concise is actually important!
>
>
>
> Part of that old British politeness comes through. They are so scared
of
> offending anyone that they are afraid of giving an imperative in a
> manual. It's full of, "if you wish" "if you would like" "if you would
be
> so kind as to" "if it's not to much trouble than" Give me a freakin'
> break. Tell the User what to do to accomplish the task and stop
> pontificating. It's not about you!
>
>
>
>  tomorrow and I am behind schedule.>
>
>
>
> Thank you,
>
>
>
>
>
> Gillian Flato
>
> Technical Writer (Software)
>
> nanometrics
>
> 1550 Buckeye Dr.
>
> Milpitas, CA. 95035
>
> *408.545.6316
>
> 7  408.232.5911
>
> * gflato at nanometrics.com 
>
>
>
> ___
>
>
> You are currently subscribed to Framers as jsgammato at imprivata.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
>
http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivat
> a.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
> ___
>
>
> You are currently subscribed to Framers as dspreadb at yahoo.com.
>
> Send list messages to framers at 

Why do British Tech Writers pontificate

[David Spreadbury]

Gillian,
Maybe investing $10 for a copy and mailing it to your British writers might
be in order, or just passing them this link to an online copy
(http://www.bartleby.com/141/).

David Spreadbury
Sr. Technical Writer


-Original Message-
From: Flato, Gillian [mailto:gfl...@nanometrics.com] 
Sent: Thursday, August 27, 2009 10:31 PM
To: Writer
Cc: David Spreadbury; John Sgammato; framers at frameusers.com
Subject: RE: Why do British Tech Writers pontificate

I just looked on my bookshelf. I have Strunk and White's Elements of
Style sitting right there! I guess the jokes on me on that one.

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
(408.545.6316
7  408.232.5911
* gflato at nanometrics.com

Why do British Tech Writers pontificate

[Diane Gaskill]

Hi Gilian,

I've read all the replies to your question that have been posted so far.  I
don't agree about offending your audience.  Our docs are translated to seven
languges and distributed all over the world, including the UK.  We write in
standard American English and internationalize our docs to make localization
easier. We write short instructions and use imperatives on a regular basis.

We include an email address in the manuals for customer feedback and we do
get comments.  I have never seen a comment from anyone in any country that
mentioned language or stated that they were offended by the writing style.

To answer your question, I suspect that not all UK writers write the way
those who wrote the manual you have.  Sorry you are having problems.

BTW, we have similar problems rewriting docs that come from Japan.  The
engineers write in Japanese and the in-house ESL translators there send us
"English" versions.  It is often difficult to understand what they are
saying.

Closing thought --  It's well known that Asians are often ultra-polite when
they speak so that they do not to offend anyone.  Our coworkers in Japan,
for example, rarely use the word No.  They say, "we will consider it," but
never seem to finish considering. :-) I'm wondering if your UK writers are
trying not to offend your Asian audience.  In any event, you are doing it
right by deleting the extra verbiage.  Go girl!

Diane
===


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com]On Behalf Of Flato, Gillian
Sent: Thursday, August 27, 2009 8:10 PM
To: framers at frameusers.com
Subject: Why do British Tech Writers pontificate


We are going through the grueling task of editing some manuals written
by British Tech writers. It's quite painful. Why, oh why, do British
Tech Writers pontificate so much? Do they know the definition of the
word concise? Do they just like to hear themselves talk?



Additionally, are they paid by the freakin' word? I have never seen such
excessive use of as many words as possible. It's ridiculous. Didn't
anyone ever tell them that when you translate a manual you actually do
pay by the word so being concise is actually important!



Part of that old British politeness comes through. They are so scared of
offending anyone that they are afraid of giving an imperative in a
manual. It's full of, "if you wish" "if you would like" "if you would be
so kind as to" "if it's not to much trouble than" Give me a freakin'
break. Tell the User what to do to accomplish the task and stop
pontificating. It's not about you!







Thank you,





Gillian Flato

Technical Writer (Software)

nanometrics

1550 Buckeye Dr.

Milpitas, CA. 95035

*408.545.6316

7  408.232.5911

* gflato at nanometrics.com 



___


You are currently subscribed to Framers as dgcaller at earthlink.net.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Multiple toc in a book file?

[Gary Bankston]

So when you do the front of the book TOC, do you also list the Chapter TOC
or start with the first heading in that specific chapter?

Gary

On Thu, Aug 27, 2009 at 2:54 PM, Bodvar Bjorgvinsson wrote:

> 2009/8/27 Studio Smalbro :
> > Is it possible to have more than one toc in a book file? Am running FM 7
> >
> > best regards
> > Bj?rn
>
> No problem at all, and you can place them wherever you want in the book.
> I have done a lot of books with chapter ToCs for each chapter and a
> book ToC. Another book ToC should not be a problem either.
>
> What will you be using it for?
>
> Brgds,
>
> Bodvar
>
> --
> "Life is not only a game--it is also a dance on roses."
>--Fleksnes (Rolv Wesenlund)
> ___
>
>
> You are currently subscribed to Framers as gbanks6472 at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/gbanks6472%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>