RE: Frame Upgrade Gotcha my Current TCS 5 Subscription
Do you think it's possible that the trial version does not include access to updates? Craig From: mtedsteinb...@gmail.com Date: Tue, 13 May 2014 09:20:20 -0600 Subject: Re: Frame Upgrade Gotcha my Current TCS 5 Subscription To: david.da...@non.schneider-electric.com CC: framers@lists.frameusers.com Glad to share the pox. Following this, you will receive a copy of my email to Adobe on this issue. FWIW, in Frame 12 the trial version, since reinstalled umpteen times, when I check to see if there is an update, the response I get is that this version is up to date. It is the old version, prior to the patch...snipped... ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Can't activate FM 11...
If it's working, why spend time fixing what ain't broke? On Wed, May 14, 2014 at 9:05 AM, Karen Robbins karendes...@gmail.com wrote: Amazingly, no it doesn't. If it magically knows that it's under the same license as our other copies despite the IT person's trial install, that would be fine. :-) I will contact Adobe and see if there's a simple explanation for this behavior. K At 8:37 AM -0700 5/14/14, Robert Lauriston wrote: If you close and restart FM does it not display a message with the number of days left in your trial and an option to enter a license key? On Tue, May 13, 2014 at 4:06 PM, Karen Robbins karendes...@gmail.com wrote: My IT person installed a licensed copy of FM11 on my colleague's computer. I am the keeper of license info for our unit. Since I wasn't around, he installed as a trial version. Now we cannot figure out how to activate it... no evidence of any screen or window in which to register, activate, enter a serial number, etc. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Can't activate FM 11...
If it stops working, it will prompt for a license. On Wed, May 14, 2014 at 9:51 AM, Karen Robbins karendes...@gmail.com wrote: Because my colleague is not good with computers and will freak out if it stops working in 30 days. Not to mention the inability to actually work should that happen. At 9:41 AM -0700 5/14/14, Robert Lauriston wrote: If it's working, why spend time fixing what ain't broke? On Wed, May 14, 2014 at 9:05 AM, Karen Robbins karendes...@gmail.com wrote: Amazingly, no it doesn't. If it magically knows that it's under the same license as our other copies despite the IT person's trial install, that would be fine. :-) I will contact Adobe and see if there's a simple explanation for this behavior. K At 8:37 AM -0700 5/14/14, Robert Lauriston wrote: If you close and restart FM does it not display a message with the number of days left in your trial and an option to enter a license key? On Tue, May 13, 2014 at 4:06 PM, Karen Robbins karendes...@gmail.com wrote: My IT person installed a licensed copy of FM11 on my colleague's computer. I am the keeper of license info for our unit. Since I wasn't around, he installed as a trial version. Now we cannot figure out how to activate it... no evidence of any screen or window in which to register, activate, enter a serial number, etc. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Keeping both versions
I expect you can do a custom installation and not include the acrobat part. But my experience with updating is that is it does clobber Acrobat with the headless version, doing an update from the Adobe Update Manager with fix that. Craig Date: Tue, 13 May 2014 11:30:51 -0500 From: t...@bstw.com To: framers@lists.frameusers.com; jeff.coatswo...@jonasclub.com Subject: Re: Keeping both versions On 5/13/2014 11:14 AM, Jeff Coatsworth wrote: Just watch out if you have the full version of Acrobat installed - your FM12 standalone might clobber it with the headless version Thanks, Jeff. And what should I do to protect Acrobat? Theresa ___ You are currently subscribed to framers as craig...@hotmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/craigede%40hotmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FrameMaker 8 to a Newer Version
Hi Framers, I am presently using structured FrameMaker version 8 on Windows XP. (And we seem to have lost the original software disks.) Writing commercial airlines manuals using a template created for FrameMaker 6. And using SDI software to create the cgm graphics from eps files. I have not had any problems using the template but plugins do not work. I have not tried to output as XML so I don't know how that will go. I have only been using FrameMaker for a little over a year and am the only TW in my company. My company wants to move me off of XP to Windows 7. And is looking to upgrade the FrameMaker to either version 10, 11, or 12. (These are the versions they can find to buy legal licenses with.) Does anyone know if there will be any issues with a template created for FrameMaker 6 running on these newer versions? Since I am fairly new to FM I don't cause myself extra grief. I have opened a file (that I created in FM 8) in a trial version of FM 12 and it looks okay but I don't know if there are things going on behind the scenes. Are there things I should be looking for? What issues might I have? Any help or insight would be greatly appreciated. Thank you for your time, Helen MacDonald PTI Technologies Inc. CONFIDENTIALITY/COMPLIANCE NOTICE: The information in this communication may be confidential, and is intended only for the use of the recipient(s) named above. You are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, to any other party, is strictly prohibited. The contents may contain Technical Data that is controlled by the ITAR, 22CFR parts 120 to 130, or EAR, 15CFR parts 730 to 772, and therefore should not be disclosed to a non-U.S. person, or entity, in the U.S. or abroad. If you have received this communication in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame Upgrade Gotcha my Current TCS 5 Subscription
Here's what's odd: 1. I acquired the first download for TCS 5 on 2014.01.21, the day I subscribed and paid for the yearly plan. Insofar as I knew it was not a 'trial version.Although it's somewhat of a trial in the effectivity sense. 2. Two weeks ago, Adobe Application Manager announces an upgrade for Frame 12 along with one for Acrobat XI Pro I install both at the same time. I go to Frame and it's SUBAR. [Shrunked Up Beyond All Repair.] 3. I de-install it, then I re-install the one from the first download. No more SUBAR. Hurray, I'm back in the saddle again (clippity clop, clippity clop). 4. The next day, on computer start-up, Adobe Application Manager say's howdy and I look at the Frame 12 patch = same number as before. Not heeding the words of Gary Cooper, I decide to try it one more time, thinking that Acrobat is upgraded and looking AOK, maybe it's an anomaly (no-see-um = biting insect, smaller than a bug). Same result as in 2., above. *What did Gary Cooper say, I know you're asking?* 1. Ain't no horse that can't be rode. [Reference to Joan Crawford is impertinent.] 2. Ain't no cowboy that can't be throw'd. [He loved and lost, it's been said.] 5. Once more I repeat the de-install re-install process. Another Hurray. 6. Later in the day, within Frame, I decided to check for updates, and there was one suggested; the version was the same as in Adobe Application Manager. For a change of pace, I try the in-Frame patch once more I got on the horse and got off the horse with ready assistance from the horse. [How does this horse know Gary Cooper?] 7. Two days ago, having heard from two of Adobe's Frame Wizards about their interest in horses, I decided to de-install all of TCS 5, and re-install only Frame. Then I applied the patch it failed, so I repeated the de-install re-install of Frame, then Acrobat; both worked; then the other parts; they look OK I assume they work. 8. Yesterday, Adobe Application Manager say's hello and this time I see lots of patches for TCS 5 but none for Frame. I install the patches, check to see if they are sober = AOK, I reopen Frame, go to updates, and it tells me I am up to date. Yippee. I check the Frame version I am using and it is the same one which proceeded this merry go round. *Someone is trying to corral the horse.* 9. Today, in Frame, I recheck for updates and I am up to date as in #8. Frame update gives me it's blessing,* the Horse is not running in The Preakness!.* Conclusions: 1. Frame's wiz kids will re-patch the patch, and it will reappear refined and sober-like. 2. If Adobe goes into the merry-go-round business, I'm gonna ride a Tiger or a Lion; I'm cautious about their horses. 3. Adobe's Suites should include Dramamine: download once, don't toss many! I know my response is too big for fortune cookies, but it's perfect for wastebaskets! TED On Wed, May 14, 2014 at 9:55 AM, Craig Ede craig...@hotmail.com wrote: Do you think it's possible that the trial version does not include access to updates? Craig -- From: mtedsteinb...@gmail.com Date: Tue, 13 May 2014 09:20:20 -0600 Subject: Re: Frame Upgrade Gotcha my Current TCS 5 Subscription To: david.da...@non.schneider-electric.com CC: framers@lists.frameusers.com Glad to share the pox. Following this, you will receive a copy of my email to Adobe on this issue. FWIW, in Frame 12 the trial version, since reinstalled umpteen times, when I check to see if there is an update, the response I get is that this version is up to date. It is the old version, prior to the patch. ..snipped... -- Ted Steinberg Management Consultant Apartado 185-7150 Turrialba, Cartago, Costa Rica 506-2556-5044 [Costa Rica] ted.steinberg5634 [Skype] mtedsteinb...@gmail.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Frame 12 install question
I've been installing Adobe products under C:\apps\Adobe for ~30 years. Can it be that I can only install under C:\Program Files (x86) That's what the support tech was trying to tell me! Thanks, Theresa ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Frame 12 install question
Hi Theresa, I haven't tried installing it anywhere else, but if you have other problems and call support, they may ask you where it is installed. If you tell them anywhere else beside the default location, they may insist that you start there. I am not sure there is any benefit to not installing it in C:\Program Files (x86). Rick -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Theresa de Valence Sent: Wednesday, May 14, 2014 3:23 PM To: framers@lists.frameusers.com Subject: Frame 12 install question I've been installing Adobe products under C:\apps\Adobe for ~30 years. Can it be that I can only install under C:\Program Files (x86) That's what the support tech was trying to tell me! Thanks, Theresa ___ You are currently subscribed to framers as r...@rickquatro.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/rick%40rickquatro.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker 8 to a Newer Version
You've already done the important step of testing out your FM8 material in a 12 trial - your biggest changes will be the new UI and perhaps old fonts - Unicode came in there somewhere around FM7/8. From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of MacDonald, Helen Sent: May-14-14 12:54 PM To: framers@lists.frameusers.com Subject: FrameMaker 8 to a Newer Version Hi Framers, I am presently using structured FrameMaker version 8 on Windows XP. (And we seem to have lost the original software disks.) Writing commercial airlines manuals using a template created for FrameMaker 6. And using SDI software to create the cgm graphics from eps files. I have not had any problems using the template but plugins do not work. I have not tried to output as XML so I don't know how that will go. I have only been using FrameMaker for a little over a year and am the only TW in my company. My company wants to move me off of XP to Windows 7. And is looking to upgrade the FrameMaker to either version 10, 11, or 12. (These are the versions they can find to buy legal licenses with.) Does anyone know if there will be any issues with a template created for FrameMaker 6 running on these newer versions? Since I am fairly new to FM I don't cause myself extra grief. I have opened a file (that I created in FM 8) in a trial version of FM 12 and it looks okay but I don't know if there are things going on behind the scenes. Are there things I should be looking for? What issues might I have? Any help or insight would be greatly appreciated. Thank you for your time, Helen MacDonald PTI Technologies Inc. CONFIDENTIALITY/COMPLIANCE NOTICE: The information in this communication may be confidential, and is intended only for the use of the recipient(s) named above. You are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, to any other party, is strictly prohibited. The contents may contain Technical Data that is controlled by the ITAR, 22CFR parts 120 to 130, or EAR, 15CFR parts 730 to 772, and therefore should not be disclosed to a non-U.S. person, or entity, in the U.S. or abroad. If you have received this communication in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 8 to a Newer Version
Your FM8 templates should work fine in FM12 and you've already discovered that some plugins will need updates to work. You said you lost your FM8 disk. It probably wouldn't work anyway, since there was a Windows change that broke it. You can download a fixed version of the installation file (labeled as XP SP3 fix) here: http://www.adobe.com/support/downloads/product.jsp?product=22platform=Windows You would, of course, need your license key to install it. If you've lost that, you should be able to get it from your My Adobe account. Otherwise, the free Belarc Advisor can retrieve it for you. Mike Wickham On 5/14/2014 11:53 AM, MacDonald, Helen wrote: Hi Framers, I am presently using structured FrameMaker version 8 on Windows XP. (And we seem to have lost the original software disks.) Writing commercial airlines manuals using a template created for FrameMaker 6. And using SDI software to create the cgm graphics from eps files. I have not had any problems using the template but plugins do not work. I have not tried to output as XML so I don't know how that will go. I have only been using FrameMaker for a little over a year and am the only TW in my company. My company wants to move me off of XP to Windows 7. And is looking to upgrade the FrameMaker to either version 10, 11, or 12. (These are the versions they can find to buy legal licenses with.) Does anyone know if there will be any issues with a template created for FrameMaker 6 running on these newer versions? Since I am fairly new to FM I don't cause myself extra grief. I have opened a file (that I created in FM 8) in a trial version of FM 12 and it looks okay but I don't know if there are things going on behind the scenes. Are there things I should be looking for? What issues might I have? Any help or insight would be greatly appreciated. Thank you for your time, Helen MacDonald PTI Technologies Inc. CONFIDENTIALITY/COMPLIANCE NOTICE: The information in this communication may be confidential, and is intended only for the use of the recipient(s) named above. You are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, to any other party, is strictly prohibited. The contents may contain Technical Data that is controlled by the ITAR, 22CFR parts 120 to 130, or EAR, 15CFR parts 730 to 772, and therefore should not be disclosed to a non-U.S. person, or entity, in the U.S. or abroad. If you have received this communication in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. ___ You are currently subscribed to framers as i...@mikewickham.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/info%40mikewickham.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
