Re: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Steve Rickaby
At 11:22 -0700 30/5/15, Tori Muir wrote: >Well.. yes and no. It's ridiculous that a paying customer of so many years can >only get timely, competent assistance by venting in a forum. Indeed it is: that was what I meant ;-) -- Steve ___ You are curr

Re: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Robert Lauriston
Having knowledgeable, senior employees monitoring and posting in a public forum is a very efficient use of tech support resources. On Sat, May 30, 2015 at 11:22 AM, Tori Muir wrote: > Well.. yes and no. It's ridiculous that a paying customer of so many years > can only get timely, competent assis

Re: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Tori Muir
Well.. yes and no. It's ridiculous that a paying customer of so many years can only get timely, competent assistance by venting in a forum. If one were a cynic, it might suggest that Adobe is not concerned about customers' lack of satisfaction (or even their abilit

RE: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Steve Rickaby
At 07:43 -0600 30/5/15, Tammy Van Boening wrote: >Priyank came to my assistance and had the whole issue solved in 15 minutes. Yet again the huge value of this group is validated. -- Steve ___ You are currently subscribed to framers as arch...@mail-a

RE: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Tammy Van Boening
Priyank came to my assistance and had the whole issue solved in 15 minutes. Thank you!! TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com TammyVB *AT* spectrumwritingllc *DOT* com From: framers-boun...@lists.frameusers.com [mailto:framer