RE: Hypertext Links not Working
Stuart, The links that aren't working were created with the hypertext option using the Open Document command. We enter the relative address a separate file. The cross-reference links within the file seem to still be working. Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit myApron My Store Overview What's New VOC at the SSC and select Corporate Compliance to let us know how we are doing. -Original Message- From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] Sent: Tuesday, October 06, 2009 11:09 AM To: Heinlein, Roberta Cc: framers@lists.frameusers.com Subject: Re: Hypertext Links not Working Heinlein, Roberta wrote: I'm having a frustrating problem with hypertext links. We create hypertext links in FM 7.2 to PDF files. Then we convert the FM document to PDF. The links work. We place the files in Documentum where they are moved to our intranet. The links work perfectly. We just upgraded to FM 8.0. The links still work in the PDF file until it is moved to our intranet-then the links no longer work. We don't want to have to revert back to FM 7.2 but we can't figure out how to correct this problem. I have tried turning on Create Named Destinations for All Paragraphs but it still doesn't work. A little more info might help. What is the nature of the links, e.g., -- simple x-ref's within the same file -- cross-file within the same book -- cross-file to other documents not in the book -- links to URLs -- mailto: links -- other hypertext commands? Do ALL links fail, or if only some, what's different? Are you following the identical procedure as before when creating the PDF files? Using Print to Adobe PDF vs. Save As PDF? All files open, including book files of cross-ref targets outside this book? (If you have cross-file links, the nature of the path information saved in the PDF will be different depending on whether or not the target's book file is open at the time.) Is your folder structure the same as before? best, -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com The law, in its majestic equality, forbids the rich as well as the poor to beg in the streets, steal bread, or sleep under a bridge. --Anatole France - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Hypertext Links not Working
Yes, the links appear to be correct in Acrobat using the Link Tool. The link shows as an absolute link and we put relative links in the FM file. The absolute link is correct and changes when I move the file to another folder-still correct for that folder. The links work correctly as well, until the file is moved to our intranet. Although the folder names are different in the intranet, the relative position is the same. Thank you Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit myApron My Store Overview What's New VOC at the SSC and select Corporate Compliance to let us know how we are doing. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers Sent: Wednesday, October 07, 2009 12:29 PM To: Heinlein, Roberta Cc: framers@lists.frameusers.com Subject: Re: Hypertext Links not Working Heinlein, Roberta wrote: Stuart, The links that aren't working were created with the hypertext option using the Open Document command. We enter the relative address a separate file. The cross-reference links within the file seem to still be working. Are the paths and filenames correct when you open/edit the links with the Link tool in Acrobat? -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com The law, in its majestic equality, forbids the rich as well as the poor to beg in the streets, steal bread, or sleep under a bridge. --Anatole France ___ You are currently subscribed to Framers as roberta_heinl...@homedepot.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/roberta_heinlein%40h omedepot.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Hypertext Links not Working
Hallelujah! It worked. I was running on FM 8.0p236. After I installed all of the available updates, my links are working again. Thank you, Shlomo. Now I can breathe again. Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit myApron My Store Overview What's New VOC at the SSC and select Corporate Compliance to let us know how we are doing. -Original Message- From: Shlomo Perets [mailto:shlo...@microtype.com] Sent: Sunday, October 11, 2009 5:59 AM To: Heinlein, Roberta Cc: framers@lists.frameusers.com Subject: Re: Hypertext Links not Working Roberta, You wrote: I'm having a frustrating problem with hypertext links. We create hypertext links in FM 7.2 to PDF files. Then we convert the FM document to PDF. The links work. We place the files in Documentum where they are moved to our intranet. The links work perfectly. We just upgraded to FM 8.0. The links still work in the PDF file until it is moved to our intranet-then the links no longer work. We don't want to have to revert back to FM 7.2 but we can't figure out how to correct this problem. I have tried turning on Create Named Destinations for All Paragraphs but it still doesn't work. I'm new to the list, but I have searched the archives and haven't found any discussion related to this problem. Make sure you use FM8.0p273 or later. Cross-file links in PDFs authored in earlier releases of FrameMaker 8.0 use Unicode-encoded file paths and file names, which are not be supported in all environments. Select Help About FrameMaker to see the FM version. To update your FM8 version, select Help Updates. Shlomo Perets MicroType * http://www.microtype.com FrameMaker/Acrobat training consulting * FM-to-Acrobat TimeSavers/Assistants -- Free session: Ten FrameMaker Tips, Tuesday, October 13, starting 10am PDT https://student.gototraining.com/register/5203029145993480857 - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Hypertext Links not Working
Hallelujah! It worked. I was running on FM 8.0p236. After I installed all of the available updates, my links are working again. Thank you, Shlomo. Now I can breathe again. Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit "myApron > My Store Overview > What's New> VOC at the SSC > and select Corporate Compliance" to let us know how we are doing. -Original Message- From: Shlomo Perets [mailto:shlo...@microtype.com] Sent: Sunday, October 11, 2009 5:59 AM To: Heinlein, Roberta Cc: framers at lists.frameusers.com Subject: Re: Hypertext Links not Working Roberta, You wrote: >I'm having a frustrating problem with hypertext links. We create >hypertext links in FM 7.2 to PDF files. Then we convert the FM document >to PDF. The links work. We place the files in Documentum where they are >moved to our intranet. The links work perfectly. > >We just upgraded to FM 8.0. The links still work in the PDF file until >it is moved to our intranet-then the links no longer work. We don't want >to have to revert back to FM 7.2 but we can't figure out how to correct >this problem. I have tried turning on Create Named Destinations for All >Paragraphs but it still doesn't work. > >I'm new to the list, but I have searched the archives and haven't found >any discussion related to this problem. Make sure you use FM8.0p273 or later. Cross-file links in PDFs authored in earlier releases of FrameMaker 8.0 use Unicode-encoded file paths and file names, which are not be supported in all environments. Select Help > About FrameMaker to see the FM version. To update your FM8 version, select Help > Updates. Shlomo Perets MicroType * http://www.microtype.com FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants -- Free session: "Ten FrameMaker Tips", Tuesday, October 13, starting 10am PDT https://student.gototraining.com/register/5203029145993480857 - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Hypertext Links not Working
Yes, the links appear to be correct in Acrobat using the Link Tool. The link shows as an absolute link and we put relative links in the FM file. The absolute link is correct and changes when I move the file to another folder-still correct for that folder. The links work correctly as well, until the file is moved to our intranet. Although the folder names are different in the intranet, the relative position is the same. Thank you Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit "myApron > My Store Overview > What's New> VOC at the SSC > and select Corporate Compliance" to let us know how we are doing. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Stuart Rogers Sent: Wednesday, October 07, 2009 12:29 PM To: Heinlein, Roberta Cc: framers at lists.frameusers.com Subject: Re: Hypertext Links not Working Heinlein, Roberta wrote: > Stuart, > > The links that aren't working were created with the hypertext option > using the Open Document command. We enter the relative address a > separate file. The cross-reference links within the file seem to still > be working. > Are the paths and filenames correct when you open/edit the links with the Link tool in Acrobat? -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com "The law, in its majestic equality, forbids the rich as well as the poor to beg in the streets, steal bread, or sleep under a bridge." --Anatole France ___ You are currently subscribed to Framers as roberta_heinlein at homedepot.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/roberta_heinlein%40h omedepot.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Hypertext Links not Working
Stuart, The links that aren't working were created with the hypertext option using the Open Document command. We enter the relative address a separate file. The cross-reference links within the file seem to still be working. Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit "myApron > My Store Overview > What's New> VOC at the SSC > and select Corporate Compliance" to let us know how we are doing. -Original Message- From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] Sent: Tuesday, October 06, 2009 11:09 AM To: Heinlein, Roberta Cc: framers at lists.frameusers.com Subject: Re: Hypertext Links not Working Heinlein, Roberta wrote: > I'm having a frustrating problem with hypertext links. We create > hypertext links in FM 7.2 to PDF files. Then we convert the FM document > to PDF. The links work. We place the files in Documentum where they are > moved to our intranet. The links work perfectly. > > We just upgraded to FM 8.0. The links still work in the PDF file until > it is moved to our intranet-then the links no longer work. We don't want > to have to revert back to FM 7.2 but we can't figure out how to correct > this problem. I have tried turning on Create Named Destinations for All > Paragraphs but it still doesn't work. > A little more info might help. What is the nature of the links, e.g., -- simple x-ref's within the same file -- cross-file within the same book -- cross-file to other documents not in the book -- links to URLs -- mailto: links -- other hypertext commands? Do ALL links fail, or if only some, what's different? Are you following the identical procedure as before when creating the PDF files? Using Print to Adobe PDF vs. Save As PDF? All files open, including book files of cross-ref targets outside this book? (If you have cross-file links, the nature of the path information saved in the PDF will be different depending on whether or not the target's book file is open at the time.) Is your folder structure the same as before? best, -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com "The law, in its majestic equality, forbids the rich as well as the poor to beg in the streets, steal bread, or sleep under a bridge." --Anatole France - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Hypertext Links not Working
I'm having a frustrating problem with hypertext links. We create hypertext links in FM 7.2 to PDF files. Then we convert the FM document to PDF. The links work. We place the files in Documentum where they are moved to our intranet. The links work perfectly. We just upgraded to FM 8.0. The links still work in the PDF file until it is moved to our intranet-then the links no longer work. We don't want to have to revert back to FM 7.2 but we can't figure out how to correct this problem. I have tried turning on Create Named Destinations for All Paragraphs but it still doesn't work. I'm new to the list, but I have searched the archives and haven't found any discussion related to this problem. TIA Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit myApron My Store Overview What's New VOC at the SSC and select Corporate Compliance to let us know how we are doing. - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Hypertext Links not Working
I'm having a frustrating problem with hypertext links. We create hypertext links in FM 7.2 to PDF files. Then we convert the FM document to PDF. The links work. We place the files in Documentum where they are moved to our intranet. The links work perfectly. We just upgraded to FM 8.0. The links still work in the PDF file until it is moved to our intranet-then the links no longer work. We don't want to have to revert back to FM 7.2 but we can't figure out how to correct this problem. I have tried turning on Create Named Destinations for All Paragraphs but it still doesn't work. I'm new to the list, but I have searched the archives and haven't found any discussion related to this problem. TIA Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 - Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit "myApron > My Store Overview > What's New> VOC at the SSC > and select Corporate Compliance" to let us know how we are doing. - The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
