Re: [Framers] Confirm Security dialog pops up in Acrobat Distiller when "Save As PDF" started in FM12

[Peter Hirons]

I have the same too. Started about 4 weeks ago.

Same setup.

---


Peter

On 2019-05-13 15:26, Tom Beiswenger wrote:

Every time that I generate a book using the Save As PDF command, I get
a "Confirm Security" dialog asking me "Are you sure that this file is
from a trustworthy source and you want to convert it?".

Never mind that this is my own content and that I consider myself
trustworthy, I don't think it's necessary to have to answer this
question every time that I want to generate a book. This only recently
started popping up with the save as PDF command starts Distiller. This
is particularly annoying when the book is a large volume that can take
several minutes just to get to the point where Distiller opens.

Any ideas on how to close this annoying Adobe message forever?

Running FM12 on Win10, 64-bit OS on a new laptop that I've been using
for almost a year now. This message only started appearing about a
month ago.


Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc.
74 Kahler Road North • Horseheads NY 14845 • USA
Telephone 1 607 735 2551 • Mobile +1 607 769 4779
Fax +1 607 735 2601
tom.beiswen...@emhartglass.com
www.bucheremhartglass.com
www.bucherindustries.com
Privacy Policy: www.bucheremhartglass.com/privacy
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Re: [Framers] Breaking tables across pages?

[Peter Hirons]

Select all rows of the table and make sure keep with next or previous 
are not set
Go to the table designes and chech that widow/orpan rows is not set too 
large.


---


Peter

On 2017-04-25 14:17, Studio Smalbro wrote:

Running FM 2015 and I cannot make FrameMaker break tables across
pages. It should be simple... Insert cursor -->Table-> Format -> Row
Format -> Break table. Nothing happens. Can't figure it out. Am I
missing something?

Best regards Bjørn


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Re: [Framers] "Exemplified" - use in technical documentation?

[Peter Hirons]

Get rid of it - it's just pompous writing.  Especially important if your 
documents go to non-native-English speakers.


"Shown in" is universally understood. "Illustrated in" less so.

---


Peter

On 2016-05-31 17:50, Stephen O'Brien wrote:

Hi,

A new technical writer uses « exemplified in Fig. X.X» in captions to
describe images in our technical reference documentation for a quality
control software.

I have asked that a simpler synonym be used (shown in Figure X.X).

I consider that "exemplified" is not a commonly used term (I haven't
heard or read the term in years) and is not easily read. The writer
does not want to give the term up, considering it equal to
"illustrated in".

What do you think?

Stephen O'BRIEN
Coordonnateur de la qualité documentaire et rédacteur technique senior
| Quality Coordinator for Documentation and Senior Technical Writer
InnovMetric Logiciels | Software
sobr...@innovmetric.com
T (1) 418.688.2061
F (1) 418.688.3001
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Re: Is there a way to get around the issue of a book not allowing the same file more than once?

[Peter Hirons]

You should always go for the single source approach - provided you 
expect the content to always remain the same - one file, inserted twice.


---


Peter

On 2015-06-17 14:13, John Posada wrote:

Pursuing this text insert approach, which is better practice...lets
say I have a couple pages of content and I want it to appear twice. Do
I put the orig file in the book and use it in a text insert in another
place or do I not put the file in the book but instead use two
different text insert files?
On Jun 12, 2015 3:17 PM, john.x.pos...@us.hsbc.com wrote:


I'd tried that...I had unpredictable resultsI was getting
crashes that
started when I implemented it and stopped when I removed them.

BTW...I do realize why what I want would would never work...How
does the
same document address having different page numbers and section
numbers if
I should try to gen a book with both instances of the same file.

Never mind...it was a tough week.

John X Posada
AML Syst  Ops Supt Data Analyst | US FCC  RC Systems Control 
Analytics
| HSBC North America Holdings Inc
330 Madison Ave., NY NY

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Protect our environment - please only print this if you have
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From: Lise Bible rentagoodb...@gmail.com
To: John X Posada/HBUS/HSBC@HSBC02
Cc: Post Framers framers@lists.frameusers.com
Date: 06/12/2015 03:06 PM
Subject: Re: Is there a way to get around the issue of a
book not
allowing the same file more than once?

Instead of including it in the book, can you use it as as a text
inset in
two different places, instead?
-Lise

On Fri, Jun 12, 2015 at 1:48 PM, john.x.pos...@us.hsbc.com wrote:
Hi, guys...

This probably isn't advisable, but it would make my life easier
if FM11
allowed the inclusion of the same file in more than one place in
a book.

Anyone accomplish something like this?

John X Posada
AML Syst  Ops Supt Data Analyst | US FCC  RC Systems Control 
Analytics
| HSBC North America Holdings Inc
330 Madison Ave., NY NY

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RE: framers Digest, Vol 111, Issue 28

[Peter Hirons]

Please, when replying to the digest, trim out all the unnecessary messages.
All that you have included will go into the next digest and the archive.

Also don't forget to edit the subject line.

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Sela, Amitai
Sent: 01 February 2015 06:54
To: framers@lists.frameusers.com
Subject: RE: framers Digest, Vol 111, Issue 28

Hi,
I do have a solution to this issue. It can be resolved within Framemaker.
Somewhat convoluted but it works every time!!!

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of
framers-requ...@lists.frameusers.com
Sent: שבת 31 ינואר 2015 20:00
To: framers@lists.frameusers.com
Subject: framers Digest, Vol 111, Issue 28

Send framers mailing list submissions to
framers@lists.frameusers.com

To subscribe or unsubscribe via the World Wide Web, visit
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or, via email, send a message with subject or body 'help' to
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When replying, please edit your Subject line so it is more specific than
Re: Contents of framers digest...


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RE: Webinars (Feb 4+12): Improve Your PDFs with FrameMaker-to-Acrobat TimeSavers/Assistants

[Peter Hirons]

Hi,

 

For the sake of all non-Americans, can you please give the times of these,
and other webinars also in UTC.  I think we can all work out our local times
from that but many don't know the offset of the various US time zones from
UTC.

 

Peter (in Ireland)

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: 21 January 2015 07:16
To: framers@lists.frameusers.com
Subject: Webinars (Feb 4+12): Improve Your PDFs with FrameMaker-to-Acrobat
TimeSavers/Assistants 

 

Improve your PDFs (authored in FrameMaker) using features available with
FrameMaker-to-Acrobat TimeSavers or Assistants (TimeSavers add-ons) --
easily, automatically and consistently! 

Free; no fluff, no hype, no nonsense; starting 10am PT
. Part 1: Wednesday, February 4 -- register at http://bit.ly/improvePDF-1
. Part 2: Thursday, February 12 -- register at http://bit.ly/improvePDF-2


Features demonstrated/discussed include:
. Bookmarks  Links
. Initial View and PDF metadata
. Named Destinations
. Search
. PDF Forms
. Rich Media
. Graphics / Tables
. Enhanced Interactivity  Navigation
. Selective Display of Information
. Embedding files (PDFs or native files)

 

 

 

Shlomo Perets

 

MicroType, http://microtype.com 

FrameMaker/Acrobat/Captivate training  consulting . FM-to-Acrobat
TimeSavers/Assistants

 

 

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RE: Way to apply style to * paragraphs

[Peter Hirons]

The * shows that an override has been made - this may or may not be 
needed. If you re-apply the style and discard overrides that change will 
be lost forever.


Work on a copy of the file and compare old with new afterwards, or 
create a PDF from the whole book and use that as your reference to spot 
the changes.


---


Peter

On 2014-09-24 16:33, LGLists wrote:

Hmm, please help me understand more about this problem. How will I lose
formatting?

I think the * styles are the correct ones, just somehow have the * on 
them.


Thanks!


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144




-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On
Behalf Of Robert Lauriston
Sent: Wednesday, September 24, 2014 9:31 AM
To: LGLists; framers@lists.frameusers.com
Subject: Re: Way to apply style to * paragraphs

The potential problem is that you'll lose a lot of formatting that's
necessary but applied incorrectly.

On Wed, Sep 24, 2014 at 7:50 AM, LGLists li...@techcomplus.com wrote:

Aha! I'll give that a try.


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144





From: Rick Quatro [mailto:r...@rickquatro.com]
Sent: Tuesday, September 23, 2014 6:48 PM
To: 'LGLists'; 'Post Framers'
Subject: RE: Way to apply style to * paragraphs

Hi Linda,



One thing you can try is to choose File  Import  Formats, leave the
From Document set to Current, and check the Remove Format Overrides

checkbox.

When you click Import, it should remove all paragraph and character
overrides.



Rick



Rick Quatro

Carmen Publishing Inc.

585-366-4017

r...@frameexpert.com







From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of LGLists
Sent: Tuesday, September 23, 2014 6:31 PM
To: 'Post Framers'
Subject: Way to apply style to * paragraphs



FM 12 (unstructured)

Win 7



I'm working with a large book from a client (66 chapters, 2500+ pages)
that has numerous paragraphs that show an * next to the style name.



From what I've seen, and of course, I've not looked at every page of
every file, the styles are in paragraph catalog, but apparently are
not applied properly. One of my tasks is to generally clean up the
style usage to make it consistent.



Before doing that cleanup (with plug-ins and scripts), I'd like to get
all the styles properly applied to each paragraph. Does anyone know of
an automated way to do this?



Thanks!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
Tutorials, show me demos, user guides, help, FrameMaker and WebWorks
ePublisher templates 




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Re: Finding styles with a space after the name

[Peter Hirons]

See if you can find a tool to delete unused styles - that may shorten 
your job.


I can't get at my FrameMaker at the moment, but I'm sure you can search 
for a style.  Then just open the paragraph designer for each and look 
for differences.


---


Peter

On 2014-09-24 17:13, LGLists wrote:

FM 12
Win 7

All,

Please know that I inherited all these files. ;-) I keep my styles
much cleaner when I create them.

So, now I've found (using Paragraph Tools from Silicon Prairie) that
there are both Body and Body[space] styles.

I've opened three different files that are supposed to have both
styles, but I can't find any occurrences of Body[space] on any Body,
Master, or Reference page in any of the files. I searched using
Paragraph Tag for Body[pressed spacebar], Simple Search, Whole Word.

Is there something else I can do to find this style with the space
after the name? I want to see the formatting to see if it's the same
as Body. I want to consolidate them, of course, into one style (sans
space).

Thanks!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com [1]
303-450-9076 or 800-500-3144
Tutorials, show me demos, user guides, help, FrameMaker and WebWorks
ePublisher templates




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Re: script or utility to make page count a multiple of four

[Peter Hirons]

We use one to make the page count even - adds or removes a Notes page 
before the back cover.  I'm not sure if it can be modified to add more.  
I'll take a look later


---


Peter

On 2014-02-27 11:03, Wim Hooghwinkel - idtp wrote:

Hi,

anyone knows of an existing (extend)script or utility that checks the
nr of pages in a book and adds extra pages to make the page count a
multiple of four?

Vriendelijke groet / Kind regards,

Wim Hooghwinkel


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RE: Why we love Adobe Tech Support...

[Peter Hirons]

After that incident he should have an enforced change of job.

Anyone who can't cope with the pressures of the job that includes 
difficult customers (not that I'm saying Art was in anyway difficult) 
shouldn't be doing the job.


---


Peter

On 2013-08-12 20:28, Bethany Lee wrote:

I want to know what happened after this. Did he transfer you or hang
up on you? I think if I were Pete, and you said, Do I have a choice?
I would have said, yeah, you can wait while I transfer you or you can
quit this chat. It's your choice.  J

I think people doing chat help get a lot of crap from users of chat
help. It's super easy to be rude to people who are on chat help and I
bet they experience a lot of that every day. I think it takes a steel
exterior to be able to do customer service of any kind, and chat
service even more so. Maybe Pete doesn't have that steel exterior or
maybe he's just been doing it too long and he needs a change of job.

FROM: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] ON BEHALF OF Art
Campbell
 SENT: Sunday, August 11, 2013 3:10 PM
 TO: FrameUsers List; Free Framers; tcs-users
 SUBJECT: Why we love Adobe Tech Support...

The transcript of a chat session with Pete this afternoon. Back
story: I'm looking for a download of Acrobat X, not the current
version. And yes, I may have overstepped a wee bit when I asked Do I
have a choice? but that doesn't detract from the cheery ending from
Pete. :- )


info: One moment please while we route your chat to a representative.
info: Thank you for contacting Adobe Sales. My name is Pete. How may 
I help you today?

You: Art
Pete: Hi, may I have your first name please?
You: Hi, I'm looking for the download/installer for Acrobat X Pro
You: Any idea of the URL?
Pete: Just to know, did you already purchase the software?
You: Yes, that's why I need the download.
Pete: In that case, let me go ahead and transfer this chat to our 
Technical Support Team to help you with the download, alright.

You: Do I have a choice?
Pete: You need to contact our technical team for the download, 
alright.

Pete: Let me transfer this chat, alright.
Pete: I am sorry, did I lose you?
You: No,
Pete: Thank yo for responding.
You: I'm waiting to be transferred -- I can't do it
Pete: *you.
You: and * you too,


 Cheers,

Art

 Art Campbell art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358

 I support www.TheGrotonLine.com [1], hyperlocal news for Groton MA.

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Why we love Adobe Tech Support...

[Peter Hirons]

After that incident he should have an enforced change of job.

Anyone who can't cope with the pressures of the job that includes 
"difficult" customers (not that I'm saying Art was in anyway difficult) 
shouldn't be doing the job.

---


Peter

On 2013-08-12 20:28, Bethany Lee wrote:
> I want to know what happened after this. Did he transfer you or hang
> up on you? I think if I were Pete, and you said, "Do I have a choice?"
> I would have said, "yeah, you can wait while I transfer you or you can
> quit this chat. It's your choice. " J
> 
> I think people doing chat help get a lot of crap from users of chat
> help. It's super easy to be rude to people who are on chat help and I
> bet they experience a lot of that every day. I think it takes a steel
> exterior to be able to do customer service of any kind, and chat
> service even more so. Maybe Pete doesn't have that steel exterior or
> maybe he's just been doing it too long and he needs a change of job.
> 
> FROM: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] ON BEHALF OF Art
> Campbell
>  SENT: Sunday, August 11, 2013 3:10 PM
>  TO: FrameUsers List; Free Framers; tcs-users
>  SUBJECT: Why we love Adobe Tech Support...
> 
> The transcript of a chat session with "Pete" this afternoon. Back
> story: I'm looking for a download of Acrobat X, not the current
> version. And yes, I may have overstepped a wee bit when I asked "Do I
> have a choice?" but that doesn't detract from the cheery ending from
> "Pete". :- )
> 
>> info: One moment please while we route your chat to a representative.
>> info: Thank you for contacting Adobe Sales. My name is Pete. How may 
>> I help you today?
>> You: Art
>> Pete: Hi, may I have your first name please?
>> You: Hi, I'm looking for the download/installer for Acrobat X Pro
>> You: Any idea of the URL?
>> Pete: Just to know, did you already purchase the software?
>> You: Yes, that's why I need the download.
>> Pete: In that case, let me go ahead and transfer this chat to our 
>> Technical Support Team to help you with the download, alright.
>> You: Do I have a choice?
>> Pete: You need to contact our technical team for the download, 
>> alright.
>> Pete: Let me transfer this chat, alright.
>> Pete: I am sorry, did I lose you?
>> You: No,
>> Pete: Thank yo for responding.
>> You: I'm waiting to be transferred -- I can't do it
>> Pete: *you.
>> You: and * you too,
> 
>  Cheers,
> 
> Art
> 
>  Art Campbell art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>  No disclaimers apply.
>  DoD 358
> 
>  I support www.TheGrotonLine.com [1], hyperlocal news for Groton MA.
> 
> Links:
> --
> [1] http://www.TheGrotonLine.com
> 
> ___
> 
> 
> You are currently subscribed to framers as peter at galley.ie.
> 
> Send list messages to framers at lists.frameusers.com.
> 
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> or visit 
> http://lists.frameusers.com/mailman/options/framers/peter%40galley.ie
> 
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> http://www.frameusers.com/ for more resources and info.

Re: TCS subscription model: Illustrator version, and can you go back to buying TCS outright as an upgrade later?

[Peter Hirons]

I think the only way to get a definitive answer is to ask Adobe.

I suspect that by the time we get to TCS6 the only way will be with a 
subscription model.  As long as the annual fee is not more than we're 
used to paying for our regular upgrades (depending on how often you 
upgrade of course) then we'll be no worse off.


My problam as a freelancer is that I might not need to use any of the 
TCS components for 2 or 3 years, but if I don't keep up the subscription 
I'm left with dead products.


I've just upgraded to TCS4 so can probably avoid the problem for a 
while ...

---


Peter

On 2013-07-29 06:37, rebecca officer wrote:

Hi everyone

I'm thinking about moving to the TCS subscription model (please don't
all flame me at once).

Does anyone know what'd happen if I wanted to change back to outright
ownership in a couple of years? E.g. If I stayed on the subscription
model until TCS6 was released, would I then be able to buy TCS6
outright, at the upgrade prices? Or would I be stuck with buying a
full TCS6 licence? I'm not keen on breaking our upgrade chain.

Also, does anyone know if the TCS version of Illustrator stays in
sync with the Creative Cloud version? Or could there be a delay while
Adobe integrate a new version of Illustrator into the TCS?

Thanks!
Rebecca

NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.


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TCS subscription model: Illustrator version, and can you go back to buying TCS outright as an upgrade later?

[Peter Hirons]

I think the only way to get a definitive answer is to ask Adobe.

I suspect that by the time we get to TCS6 the only way will be with a 
subscription model.  As long as the annual fee is not more than we're 
used to paying for our regular upgrades (depending on how often you 
upgrade of course) then we'll be no worse off.

My problam as a freelancer is that I might not need to use any of the 
TCS components for 2 or 3 years, but if I don't keep up the subscription 
I'm left with dead products.

I've just upgraded to TCS4 so can probably avoid the problem for a 
while ...
---


Peter

On 2013-07-29 06:37, rebecca officer wrote:
> Hi everyone
> 
> I'm thinking about moving to the TCS subscription model (please don't
> all flame me at once).
> 
> Does anyone know what'd happen if I wanted to change back to outright
> ownership in a couple of years? E.g. If I stayed on the subscription
> model until TCS6 was released, would I then be able to buy TCS6
> outright, at the upgrade prices? Or would I be stuck with buying a
> full TCS6 licence? I'm not keen on breaking our upgrade chain.
> 
> Also, does anyone know if the TCS version of Illustrator stays in
> sync with the Creative Cloud version? Or could there be a delay while
> Adobe integrate a new version of Illustrator into the TCS?
> 
> Thanks!
> Rebecca
> 
> NOTICE: This message contains privileged and confidential
> information intended only for the use of the addressee
> named above. If you are not the intended recipient of
> this message you are hereby notified that you must not
> disseminate, copy or take any action in reliance on it.
> If you have received this message in error please
> notify Allied Telesis Labs Ltd immediately.
> Any views expressed in this message are those of the
> individual sender, except where the sender has the
> authority to issue and specifically states them to
> be the views of Allied Telesis Labs.
> 
> 
> ___
> 
> 
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> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.

RE: First batch of docs needing engineering review

[Peter Hirons]

Sorry, don't know how I managed to include the framers list in that.

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Peter Hirons
Sent: Monday, March 04, 2013 4:40 PM
To: Arild Rodland; rian.whe...@atmel.com; Denehan, Joe; 'FrameUsers
List'; Palaniappan, Vinoth
Cc: Kjosavik, Geir; patrick.han...@atmel.com; 'Jolley, Nicholas'
Subject: First batch of docs needing engineering review

 

Hi,

 

These should also be reviewed by Marketing and NPI.

 

Please get any comments back to me by end of your working day on
Wednesday 6th March.

 

Peter

 

 

Regards,

Peter Hirons

Galley Technical Services Ltd

+353 86 309 2725

 

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RE: First batch of docs needing engineering review

[Peter Hirons]

Hi Ant,

 

If you’re that short of work I’ll send you some more …

 

Oh, hang on, is that why you’re recruiting ?

 

Peter

 

From: a...@ant-davey.com [mailto:a...@ant-davey.com] 
Sent: Tuesday, March 05, 2013 1:03 PM
To: 'FrameUsers List'; pe...@galley.ie
Subject: RE: First batch of docs needing engineering review

 

But you just know we are all checking them now! :) 

On 05 March 2013 at 12:06 Peter Hirons pe...@galley.ie wrote: 

Sorry, don’t know how I managed to include the framers list in that.

 

Peter

 

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Peter Hirons
Sent: Monday, March 04, 2013 4:40 PM
To: Arild Rodland; rian.whe...@atmel.com; Denehan, Joe; 'FrameUsers List'; 
Palaniappan, Vinoth
Cc: Kjosavik, Geir; patrick.han...@atmel.com; 'Jolley, Nicholas'
Subject: First batch of docs needing engineering review

 

Hi,

 

These should also be reviewed by Marketing and NPI.

 

Please get any comments back to me by end of your working day on Wednesday 6th 
March.

 

Peter

 

 

Regards,

Peter Hirons

Galley Technical Services Ltd

+353 86 309 2725

 


  

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First batch of docs needing engineering review

[Peter Hirons]

Sorry, don't know how I managed to include the framers list in that.



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Peter Hirons
Sent: Monday, March 04, 2013 4:40 PM
To: Arild Rodland; Rian.Whelan at atmel.com; Denehan, Joe; 'FrameUsers
List'; Palaniappan, Vinoth
Cc: Kjosavik, Geir; patrick.hanley at atmel.com; 'Jolley, Nicholas'
Subject: First batch of docs needing engineering review



Hi,



These should also be reviewed by Marketing and NPI.



Please get any comments back to me by end of your working day on
Wednesday 6th March.



Peter





Regards,

Peter Hirons

Galley Technical Services Ltd

+353 86 309 2725



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First batch of docs needing engineering review

[Peter Hirons]

Hi Ant,



If you?re that short of work I?ll send you some more ?



Oh, hang on, is that why you?re recruiting ?



Peter



From: ant at ant-davey.com [mailto:a...@ant-davey.com] 
Sent: Tuesday, March 05, 2013 1:03 PM
To: 'FrameUsers List'; peter at galley.ie
Subject: RE: First batch of docs needing engineering review



But you just know we are all checking them now! :) 

On 05 March 2013 at 12:06 Peter Hirons  wrote: 

Sorry, don?t know how I managed to include the framers list in that.



Peter



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Peter Hirons
Sent: Monday, March 04, 2013 4:40 PM
To: Arild Rodland; Rian.Whelan at atmel.com; Denehan, Joe; 'FrameUsers List'; 
Palaniappan, Vinoth
Cc: Kjosavik, Geir; patrick.hanley at atmel.com; 'Jolley, Nicholas'
Subject: First batch of docs needing engineering review



Hi,



These should also be reviewed by Marketing and NPI.



Please get any comments back to me by end of your working day on Wednesday 6th 
March.



Peter





Regards,

Peter Hirons

Galley Technical Services Ltd

+353 86 309 2725






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First batch of docs needing engineering review

[Peter Hirons]

Hi,



These should also be reviewed by Marketing and NPI.



Please get any comments back to me by end of your working day on
Wednesday 6th March.



Peter





Regards,

Peter Hirons

Galley Technical Services Ltd

+353 86 309 2725



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RE: Reappearing Change Bars

[Peter Hirons]

Kristy,

 

Do you have Automatic Change Bars turned on? (Format | Document | Change
bars )

 

FM re-creates X-refs every time it prints (or creates a PDF) and that
could trigger a new changebar.

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Kristy Nolan
Sent: Friday, March 01, 2013 2:01 PM
To: FrameUsers List
Subject: Reappearing Change Bars

 

Hi, all!

 

I am posting for a coworker, but I have no answers or where to start
either.

 

In our FrameMaker 10 book, we add the change bar style to cross
references that have changed for a revision. When we modify that page for
a subsequent revision, we remove the change bar style. These change bars
reappear on cross references at random. The reappearance seems to relate
to the PDF process because when I open the FrameMaker file to remove the
errant change bar from the cross reference, the change bar that appears
in the PDF doesn't always appear in the FrameMaker file. 

I have run into this situation multiple times. Any thoughts? 

 

The book is in VERY unstructured Frame, but we cannot fix that at this
point (although I don't see how that would affect this).

 

Thanks!

Kristy

 

 

Kristy Nolan

Manager, Flight Operations

Central Publications HDQ-1CP

Southwest Airlines

2702 Love Field Dr.

Dallas, TX 75235

214-792-6142

 

 

  _  

*** CONFIDENTIALITY NOTICE ***


This e-mail message and all attachments transmitted with it may contain
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strictly prohibited. If you have received this message in error, please
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Thank you. 

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Reappearing Change Bars

[Peter Hirons]

Kristy,



Do you have Automatic Change Bars turned on? (Format | Document | Change
bars )



FM re-creates X-refs every time it prints (or creates a PDF) and that
could trigger a new changebar.



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Kristy Nolan
Sent: Friday, March 01, 2013 2:01 PM
To: FrameUsers List
Subject: Reappearing Change Bars



Hi, all!



I am posting for a coworker, but I have no answers or where to start
either.



In our FrameMaker 10 book, we add the change bar style to cross
references that have changed for a revision. When we modify that page for
a subsequent revision, we remove the change bar style. These change bars
reappear on cross references at random. The reappearance seems to relate
to the PDF process because when I open the FrameMaker file to remove the
errant change bar from the cross reference, the change bar that appears
in the PDF doesn't always appear in the FrameMaker file. 

I have run into this situation multiple times. Any thoughts? 



The book is in VERY unstructured Frame, but we cannot fix that at this
point (although I don't see how that would affect this).



Thanks!

Kristy





Kristy Nolan

Manager, Flight Operations

Central Publications HDQ-1CP

Southwest Airlines

2702 Love Field Dr.

Dallas, TX 75235

214-792-6142





  _  

*** CONFIDENTIALITY NOTICE ***


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legally privileged and confidential information intended solely for the
use of the addressee. If the reader of this message is not the intended
recipient, you are hereby notified that any reading, dissemination,
distribution, copying, or other use of this message or its attachments is
strictly prohibited. If you have received this message in error, please
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Thank you. 

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RE: switch between 8.5x11 and A4 sized pages within the same book?

[Peter Hirons]

I frequently hit this problem, but my solution is to define a custom
paper size of 8.25 x 11 inches.  This will print on both paper sizes
without problems and means you don't have the problems of making things
fit.

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lise Bible
Sent: Thursday, February 21, 2013 3:57 PM
To: Post Framers
Subject: switch between 8.5x11 and A4 sized pages within the same book?

 

Fellow Framers,

I'm mostly a lurker, but have found the wealth of knowledge shared by
this list's members to be quite helpful!

 

I have a manual (I'm on Frame 8) in which I've used conditional text to
show/hide tables, text, parts lists depending on if it's for the American
market or European.

This manual originated for a US-made product so it started life with
8.5x11 (US-letter size) pages. And it didn't even occur to me that it
might need to be A4-sized for the European market.

 

Is there a good way to switch back and forth between A4 and 8.5x11 page
sizes, depending on which version of a book you want to print?

 

I have the sneaking suspicion that I will have to break this into two
separate books, but I figured I'd ask to see if anyone had
recommendations.


 

Thanks,

Lise

-- 
Save the earth. It's the only planet with chocolate. 

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RE: switch between 8.5x11 and A4 sized pages within the same book?

[Peter Hirons]

The nearest ISO (Note: International Standards organisation - not just
European) size is A3, which just happens to be twice the area of A4.
That's approx. 11.5 x 16.5 inches (exactly 297 x 420 mm).  If I had to
deal with that and your quaint tabloid size I'd set up a custom size of
11 x 16.5.

 

I agree that Nadine's suggestion of two templates is probably best if you
have time to work through each document every time you change to check
that there aren't any unfortunate page breaks.  Sensible use of keep
with next instead of hard top of page settings can help of course.

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig
Sent: Thursday, February 21, 2013 6:11 PM
To: Writer; Lise Bible; Post Framers
Subject: RE: switch between 8.5x11 and A4 sized pages within the same
book?

 

Here's a what if scenario to layer on top of the Letter vs A4 sizing
issue (clever solution Nadine - I'll keep that in mind for my Service
Manual). 

 

What if you also had to switch from US to UK spelling when you switched
from Letter to A4? What would be the most straightforward way to handle
that?

 

Also, does anyone know the equivalent custom paper size fudge for
switching between Tabloid (11x17) and the closest European paper size?

 

Alison

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, February 21, 2013 8:44 AM
To: Lise Bible; Post Framers
Subject: Re: switch between 8.5x11 and A4 sized pages within the same
book?

 

You could try creating two separate templates (in FM files that are
separate from the book and separate from each other). One template file
is 8.5 x 11, and the other is A4. Both can contain all other attributes
(paragraph styles, character styles, colour definitions, etc). Apply the
first template when you want to create a PDF for the US market. Once
that's complete, apply the second template to the book to create the PDF
for the European market.

 

Alternatively, you could use a processor that ignores your FM settings
(that is, you would set up all your formatting in the processor), and
then generate two different outputs.

 

Nadine

 


  _  


From: Lise Bible rentagoodb...@gmail.com
To: Post Framers framers@lists.frameusers.com 
Sent: Thursday, February 21, 2013 10:57:12 AM
Subject: switch between 8.5x11 and A4 sized pages within the same book?

 

Fellow Framers,

I'm mostly a lurker, but have found the wealth of knowledge shared by
this list's members to be quite helpful!

 

I have a manual (I'm on Frame 8) in which I've used conditional text to
show/hide tables, text, parts lists depending on if it's for the American
market or European.

This manual originated for a US-made product so it started life with
8.5x11 (US-letter size) pages. And it didn't even occur to me that it
might need to be A4-sized for the European market.

 

Is there a good way to switch back and forth between A4 and 8.5x11 page
sizes, depending on which version of a book you want to print?

 

I have the sneaking suspicion that I will have to break this into two
separate books, but I figured I'd ask to see if anyone had
recommendations.


 

Thanks,

Lise

-- 
Save the earth. It's the only planet with chocolate. 


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switch between 8.5x11 and A4 sized pages within the same book?

[Peter Hirons]

I frequently hit this problem, but my solution is to define a custom
paper size of 8.25 x 11 inches.  This will print on both paper sizes
without problems and means you don't have the problems of making things
fit.



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lise Bible
Sent: Thursday, February 21, 2013 3:57 PM
To: Post Framers
Subject: switch between 8.5x11 and A4 sized pages within the same book?



Fellow Framers,

I'm mostly a lurker, but have found the wealth of knowledge shared by
this list's members to be quite helpful!



I have a manual (I'm on Frame 8) in which I've used conditional text to
show/hide tables, text, parts lists depending on if it's for the American
market or European.

This manual originated for a US-made product so it started life with
8.5x11 (US-letter size) pages. And it didn't even occur to me that it
might need to be A4-sized for the European market.



Is there a good way to switch back and forth between A4 and 8.5x11 page
sizes, depending on which version of a book you want to print?



I have the sneaking suspicion that I will have to break this into two
separate books, but I figured I'd ask to see if anyone had
recommendations.




Thanks,

Lise

-- 
Save the earth. It's the only planet with chocolate. 

-- next part --
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switch between 8.5x11 and A4 sized pages within the same book?

[Peter Hirons]

The nearest ISO (Note: International Standards organisation - not just
European) size is A3, which just happens to be twice the area of A4.
That's approx. 11.5 x 16.5 inches (exactly 297 x 420 mm).  If I had to
deal with that and your quaint tabloid size I'd set up a custom size of
11 x 16.5.



I agree that Nadine's suggestion of two templates is probably best if you
have time to work through each document every time you change to check
that there aren't any unfortunate page breaks.  Sensible use of "keep
with next" instead of hard "top of page" settings can help of course.



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Alison Craig
Sent: Thursday, February 21, 2013 6:11 PM
To: Writer; Lise Bible; Post Framers
Subject: RE: switch between 8.5x11 and A4 sized pages within the same
book?



Here's a "what if" scenario to layer on top of the Letter vs A4 sizing
issue (clever solution Nadine - I'll keep that in mind for my Service
Manual). 



What if you also had to switch from US to UK spelling when you switched
from Letter to A4? What would be the most straightforward way to handle
that?



Also, does anyone know the equivalent custom paper size "fudge" for
switching between Tabloid (11x17) and the closest European paper size?



Alison



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, February 21, 2013 8:44 AM
To: Lise Bible; Post Framers
Subject: Re: switch between 8.5x11 and A4 sized pages within the same
book?



You could try creating two separate templates (in FM files that are
separate from the book and separate from each other). One template file
is 8.5 x 11, and the other is A4. Both can contain all other attributes
(paragraph styles, character styles, colour definitions, etc). Apply the
first template when you want to create a PDF for the US market. Once
that's complete, apply the second template to the book to create the PDF
for the European market.



Alternatively, you could use a processor that ignores your FM settings
(that is, you would set up all your formatting in the processor), and
then generate two different outputs.



Nadine




  _  


From: Lise Bible 
To: Post Framers  
Sent: Thursday, February 21, 2013 10:57:12 AM
Subject: switch between 8.5x11 and A4 sized pages within the same book?



Fellow Framers,

I'm mostly a lurker, but have found the wealth of knowledge shared by
this list's members to be quite helpful!



I have a manual (I'm on Frame 8) in which I've used conditional text to
show/hide tables, text, parts lists depending on if it's for the American
market or European.

This manual originated for a US-made product so it started life with
8.5x11 (US-letter size) pages. And it didn't even occur to me that it
might need to be A4-sized for the European market.



Is there a good way to switch back and forth between A4 and 8.5x11 page
sizes, depending on which version of a book you want to print?



I have the sneaking suspicion that I will have to break this into two
separate books, but I figured I'd ask to see if anyone had
recommendations.




Thanks,

Lise

-- 
Save the earth. It's the only planet with chocolate. 


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-- next part --
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RE: FrameMaker 10 does not start (licensing expired)

[Peter Hirons]

Resetting the date is not a viable solution due to versioning issues.

 

As others have suggested, a free upgrade to FM11 would seem to be an
appropriate response from Adobe.

 

In the short term this is costing me serious money!  As a freelance
author, I had hoped to do a solid day's work yesterday, free from the
usual interruptions as everyone else was on holiday.  Instead, I spent  a
frustrating day trying various suggested solutions that all failed to
work.  I finally downloaded a trial version of FM11 over my none-too-fast
internet link.

 

I AM NOT A HAPPY CUSTOMER !

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 9:41 PM
To: Tammy Van Boening
Cc: framers@lists.frameusers.com
Subject: Re: FrameMaker 10 does not start (licensing expired)

 

Hi All,

I feel sorry for the inconvenience to all of you.

I am working to see if I can provide you a solution.
Meanwhile, you all can work by the step two in the article, i.e. to reset
your clock to a previous date of 2012.

I hope to update you all tomorrow.

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening
tamm...@spectrumwritingllc.com wrote:

Also, just talked to a colleague and she gets this same message when she
opens FM 10 on her desktop (and it was installed as part of the TCS
suite.)  It appears to be any FM10 user.

 

TVB

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 1:23 PM


Cc: framers@lists.frameusers.com
Subject: RE: FrameMaker 10 does not start (licensing expired)

 

I am sure that it is everyone who has FM 10, regardless if it is part of
a suite or standalone. I have a longtime client and I access a virtual PC
on their network and on this virtual PC FM 10 is installed as a
standalone product. I just logged into the virtual PC and attempted to
open FM 10 and get the same lousy message. Installing FM 11 as a
workaround is not an option as this is not my PC, but my client's. I
wouldn't dare install any other SW w/out their permission first.

 

TVB

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 12:39 PM
To: 'Anjaneai S'
Cc: framers@lists.frameusers.com
Subject: RE: FrameMaker 10 does not start (licensing expired)

 

Anjaneai,

 

I went to the site indicated by the link below and attempted Solution 2,
even though I have standalone Framemaker. It was not installed as part of
an application suite.  When I attempt to Deactivate, and then Deactivate
Permanently, I receive the message Please connect to the internet to
deactivate and I AM connected to the internet. I am unable to deactivate
my account at all, so I am unable to attempt Solution #2.  Also, I did
stop and then restart the FlexNet Licensing Services and that did not
work either. Like others on this, I am unable to use Framemaker 10.

 

TVB

 

 

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 3:47 AM
To: Shlomo Perets
Cc: framers@lists.frameusers.com; techsho...@yahoogroups.com
Subject: Re: FrameMaker 10 does not start (licensing expired)

 

Hi Shlomo,

First of all, a very Happy New Year to all dear Framers!

Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-
cs4.html

Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and restart/start the service.

Please share me your findings.

Good luck!

Thanks,
Anjaneai

On Jan 1, 2013 3:06 PM, Shlomo Perets shlo...@microtype.com wrote:


As of this morning, when starting FM10 a message indicating licensing
expired shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a closed for the holiday message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com http://www.microtype.com/  
FrameMaker/Acrobat/Captivate training  consulting * FM-to-Acrobat
TimeSavers/Assistants 


___


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Send list messages to framers@lists.frameusers.com.

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RE: FrameMaker 10 does not start (licensing expired)

[Peter Hirons]

Further to the last message from me - I tried the support chat system
three times yesterday and three time my call was dropped without
resolution and with no attempt by the support person to get back to me.  

 

Dreadful service!

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 9:41 PM
To: Tammy Van Boening
Cc: framers@lists.frameusers.com
Subject: Re: FrameMaker 10 does not start (licensing expired)

 

Hi All,

I feel sorry for the inconvenience to all of you.

I am working to see if I can provide you a solution.
Meanwhile, you all can work by the step two in the article, i.e. to reset
your clock to a previous date of 2012.

I hope to update you all tomorrow.

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening
tamm...@spectrumwritingllc.com wrote:

Also, just talked to a colleague and she gets this same message when she
opens FM 10 on her desktop (and it was installed as part of the TCS
suite.)  It appears to be any FM10 user.

 

TVB

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 1:23 PM


Cc: framers@lists.frameusers.com
Subject: RE: FrameMaker 10 does not start (licensing expired)

 

I am sure that it is everyone who has FM 10, regardless if it is part of
a suite or standalone. I have a longtime client and I access a virtual PC
on their network and on this virtual PC FM 10 is installed as a
standalone product. I just logged into the virtual PC and attempted to
open FM 10 and get the same lousy message. Installing FM 11 as a
workaround is not an option as this is not my PC, but my client's. I
wouldn't dare install any other SW w/out their permission first.

 

TVB

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 12:39 PM
To: 'Anjaneai S'
Cc: framers@lists.frameusers.com
Subject: RE: FrameMaker 10 does not start (licensing expired)

 

Anjaneai,

 

I went to the site indicated by the link below and attempted Solution 2,
even though I have standalone Framemaker. It was not installed as part of
an application suite.  When I attempt to Deactivate, and then Deactivate
Permanently, I receive the message Please connect to the internet to
deactivate and I AM connected to the internet. I am unable to deactivate
my account at all, so I am unable to attempt Solution #2.  Also, I did
stop and then restart the FlexNet Licensing Services and that did not
work either. Like others on this, I am unable to use Framemaker 10.

 

TVB

 

 

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 3:47 AM
To: Shlomo Perets
Cc: framers@lists.frameusers.com; techsho...@yahoogroups.com
Subject: Re: FrameMaker 10 does not start (licensing expired)

 

Hi Shlomo,

First of all, a very Happy New Year to all dear Framers!

Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-
cs4.html

Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and restart/start the service.

Please share me your findings.

Good luck!

Thanks,
Anjaneai

On Jan 1, 2013 3:06 PM, Shlomo Perets shlo...@microtype.com wrote:


As of this morning, when starting FM10 a message indicating licensing
expired shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a closed for the holiday message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com http://www.microtype.com/  
FrameMaker/Acrobat/Captivate training  consulting * FM-to-Acrobat
TimeSavers/Assistants 


___


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Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
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or visit
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You are currently subscribed to framers as anjan...@gmail.com.

Send list messages to framers@lists.frameusers.com.

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or visit
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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

 

FrameMaker 10 does not start ("licensing expired")

[Peter Hirons]

Resetting the date is not a viable solution due to versioning issues.



As others have suggested, a free upgrade to FM11 would seem to be an
appropriate response from Adobe.



In the short term this is costing me serious money!  As a freelance
author, I had hoped to do a solid day's work yesterday, free from the
usual interruptions as everyone else was on holiday.  Instead, I spent  a
frustrating day trying various suggested solutions that all failed to
work.  I finally downloaded a trial version of FM11 over my none-too-fast
internet link.



I AM NOT A HAPPY CUSTOMER !



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 9:41 PM
To: Tammy Van Boening
Cc: framers at lists.frameusers.com
Subject: Re: FrameMaker 10 does not start ("licensing expired")



Hi All,

I feel sorry for the inconvenience to all of you.

I am working to see if I can provide you a solution.
Meanwhile, you all can work by the step two in the article, i.e. to reset
your clock to a previous date of 2012.

I hope to update you all tomorrow.

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening
 wrote:

Also, just talked to a colleague and she gets this same message when she
opens FM 10 on her desktop (and it was installed as part of the TCS
suite.)  It appears to be any FM10 user.



TVB



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 1:23 PM


Cc: framers at lists.frameusers.com
Subject: RE: FrameMaker 10 does not start ("licensing expired")



I am sure that it is everyone who has FM 10, regardless if it is part of
a suite or standalone. I have a longtime client and I access a virtual PC
on their network and on this virtual PC FM 10 is installed as a
standalone product. I just logged into the virtual PC and attempted to
open FM 10 and get the same lousy message. Installing FM 11 as a
workaround is not an option as this is not my PC, but my client's. I
wouldn't dare install any other SW w/out their permission first.



TVB



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 12:39 PM
To: 'Anjaneai S'
Cc: framers at lists.frameusers.com
Subject: RE: FrameMaker 10 does not start ("licensing expired")



Anjaneai,



I went to the site indicated by the link below and attempted Solution 2,
even though I have standalone Framemaker. It was not installed as part of
an application suite.  When I attempt to Deactivate, and then Deactivate
Permanently, I receive the message "Please connect to the internet to
deactivate" and I AM connected to the internet. I am unable to deactivate
my account at all, so I am unable to attempt Solution #2.  Also, I did
stop and then restart the FlexNet Licensing Services and that did not
work either. Like others on this, I am unable to use Framemaker 10.



TVB







From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 3:47 AM
To: Shlomo Perets
Cc: framers at lists.frameusers.com; techshoret at yahoogroups.com
Subject: Re: FrameMaker 10 does not start ("licensing expired")



Hi Shlomo,

First of all, a very Happy New Year to all dear Framers!

Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-
cs4.html

Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and restart/start the service.

Please share me your findings.

Good luck!

Thanks,
Anjaneai

On Jan 1, 2013 3:06 PM, "Shlomo Perets"  wrote:


As of this morning, when starting FM10 a message indicating "licensing
expired" shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a "closed for the holiday" message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com   
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants 


___


You are currently subscribed to framers as anjaneai at gmail.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
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or visit
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Send 

FrameMaker 10 does not start ("licensing expired")

[Peter Hirons]

Further to the last message from me - I tried the support "chat" system
three times yesterday and three time my call was dropped without
resolution and with no attempt by the support person to get back to me.  



Dreadful service!



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 9:41 PM
To: Tammy Van Boening
Cc: framers at lists.frameusers.com
Subject: Re: FrameMaker 10 does not start ("licensing expired")



Hi All,

I feel sorry for the inconvenience to all of you.

I am working to see if I can provide you a solution.
Meanwhile, you all can work by the step two in the article, i.e. to reset
your clock to a previous date of 2012.

I hope to update you all tomorrow.

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening
 wrote:

Also, just talked to a colleague and she gets this same message when she
opens FM 10 on her desktop (and it was installed as part of the TCS
suite.)  It appears to be any FM10 user.



TVB



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 1:23 PM


Cc: framers at lists.frameusers.com
Subject: RE: FrameMaker 10 does not start ("licensing expired")



I am sure that it is everyone who has FM 10, regardless if it is part of
a suite or standalone. I have a longtime client and I access a virtual PC
on their network and on this virtual PC FM 10 is installed as a
standalone product. I just logged into the virtual PC and attempted to
open FM 10 and get the same lousy message. Installing FM 11 as a
workaround is not an option as this is not my PC, but my client's. I
wouldn't dare install any other SW w/out their permission first.



TVB



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Tammy Van
Boening
Sent: Tuesday, January 01, 2013 12:39 PM
To: 'Anjaneai S'
Cc: framers at lists.frameusers.com
Subject: RE: FrameMaker 10 does not start ("licensing expired")



Anjaneai,



I went to the site indicated by the link below and attempted Solution 2,
even though I have standalone Framemaker. It was not installed as part of
an application suite.  When I attempt to Deactivate, and then Deactivate
Permanently, I receive the message "Please connect to the internet to
deactivate" and I AM connected to the internet. I am unable to deactivate
my account at all, so I am unable to attempt Solution #2.  Also, I did
stop and then restart the FlexNet Licensing Services and that did not
work either. Like others on this, I am unable to use Framemaker 10.



TVB







From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 3:47 AM
To: Shlomo Perets
Cc: framers at lists.frameusers.com; techshoret at yahoogroups.com
Subject: Re: FrameMaker 10 does not start ("licensing expired")



Hi Shlomo,

First of all, a very Happy New Year to all dear Framers!

Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-
cs4.html

Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and restart/start the service.

Please share me your findings.

Good luck!

Thanks,
Anjaneai

On Jan 1, 2013 3:06 PM, "Shlomo Perets"  wrote:


As of this morning, when starting FM10 a message indicating "licensing
expired" shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a "closed for the holiday" message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com   
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants 


___


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Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
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or visit
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RE: FrameMaker 10 does not start (licensing expired)

[Peter Hirons]

I have the same problem.  It might be New Year's Day, but I was planning
to put in a few hours' work.

 

Which number did you call Shlomo?

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 01, 2013 9:34 AM
To: framers@lists.frameusers.com
Cc: techsho...@yahoogroups.com
Subject: FrameMaker 10 does not start (licensing expired)

 


As of this morning, when starting FM10 a message indicating licensing
expired shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a closed for the holiday message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com http://www.microtype.com/  
FrameMaker/Acrobat/Captivate training  consulting * FM-to-Acrobat
TimeSavers/Assistants 

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FrameMaker 10 does not start ("licensing expired")

[Peter Hirons]

I have the same problem.  It might be New Year's Day, but I was planning
to put in a few hours' work.



Which number did you call Shlomo?



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 01, 2013 9:34 AM
To: framers at lists.frameusers.com
Cc: techshoret at yahoogroups.com
Subject: FrameMaker 10 does not start ("licensing expired")




As of this morning, when starting FM10 a message indicating "licensing
expired" shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a "closed for the holiday" message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com   
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants 

-- next part --
An HTML attachment was scrubbed...
URL: 

RE: Frame 11 Stability - Upgrade or Downgrade the new copy to Frame 9? HELP

[Peter Hirons]

Just jumping in on this - are files exchangeable between 10 and 11
without complicated save as requirements?

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Monday, December 10, 2012 3:46 PM
To: Alison Craig; FrameUsers List
Subject: Re: Frame 11 Stability - Upgrade or Downgrade the new copy to
Frame 9? HELP

 

11 would be the way to go.

Much more stable than 9 (and, I think, 10), and it feels faster to me.




Art Campbell
art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl. -- Richard Thompson
  No disclaimers
apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.





On Fri, Dec 7, 2012 at 2:47 PM, Alison Craig
alison.cr...@ultrasonix.com wrote:

FM 9 Version: 9.0p255

Unstructured

OS: Windows 7 Ultimate, 64 bit

 

 

The process to get a Volume license of Frame 11 and downgrade to Frame 9
looks like a pain, so I'm wondering if I should just recommend that we
buy Frame 11 for the new part time writer and upgrade me from 9 to 11.

 

What can anyone tell me about the stability of unstructured Frame 11
immediately after upgrading from Frame 9? Or the stability of
unstructured Frame 11, period?

 

I know that out of the box, this list had some stability complaints with
Frame 11 but that Adobe has issued at least 1 patch and the complaints
seem to have settled down on this list.

 

What would anyone recommend as I need to decide on a preferred course of
action in the next couple of days.

 

Alison

 

 

Alison Craig 

Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation |  http://www.ultrasonix.com/
www.ultrasonix.com

Ultrasonix Medical Corp

 


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Frame 11 Stability - Upgrade or Downgrade the new copy to Frame 9? HELP

[Peter Hirons]

Just jumping in on this - are files exchangeable between 10 and 11
without complicated "save as" requirements?



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: Monday, December 10, 2012 3:46 PM
To: Alison Craig; FrameUsers List
Subject: Re: Frame 11 Stability - Upgrade or Downgrade the new copy to
Frame 9? HELP



11 would be the way to go.

Much more stable than 9 (and, I think, 10), and it feels faster to me.




Art Campbell
art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
  No disclaimers
apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.





On Fri, Dec 7, 2012 at 2:47 PM, Alison Craig
 wrote:

FM 9 Version: 9.0p255

Unstructured

OS: Windows 7 Ultimate, 64 bit





The process to get a Volume license of Frame 11 and downgrade to Frame 9
looks like a pain, so I'm wondering if I should just recommend that we
buy Frame 11 for the new part time writer and upgrade me from 9 to 11.



What can anyone tell me about the stability of unstructured Frame 11
immediately after upgrading from Frame 9? Or the stability of
unstructured Frame 11, period?



I know that out of the box, this list had some stability complaints with
Frame 11 but that Adobe has issued at least 1 patch and the complaints
seem to have settled down on this list.



What would anyone recommend as I need to decide on a preferred course of
action in the next couple of days.



Alison





Alison Craig 

Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation |  
www.ultrasonix.com

Ultrasonix Medical Corp




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RE: Helping FM find graphics files

[Peter Hirons]

Wouldn't it be easier to move the graphics folder?  In any case, all you
need to do is find the first graphic and make sure use new path for all
graphics (may not be exact wording) is selected.

 

Peter

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Menahem Rosen
Sent: Tuesday, April 24, 2012 5:26 PM
To: framers@lists.frameusers.com
Subject: Helping FM find graphics files

 

Framers,

 

I received translated .fm files (book file + several chapters) from my
translation company. When I plunk them into my FM folder and try opening
them, FM flags every referenced graphic file as missing, because the
path got messed up at the translation company. (It's almost but not
just right-my graphics folder is subordinate to the FM folder, while
the translation company put the graphics folder on the same level as the
FM folder.) Is there an easy way to re-map the references throughout the
files. I just can't do each one manually!

 

TIA

 

Menahem Rosen

Objet Ltd.

 





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Helping FM find graphics files

[Peter Hirons]

Wouldn't it be easier to move the graphics folder?  In any case, all you
need to do is find the first graphic and make sure "use new path for all
graphics" (may not be exact wording) is selected.



Peter



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Menahem Rosen
Sent: Tuesday, April 24, 2012 5:26 PM
To: framers at lists.frameusers.com
Subject: Helping FM find graphics files



Framers,



I received translated .fm files (book file + several chapters) from my
translation company. When I plunk them into my FM folder and try opening
them, FM flags every referenced graphic file as "missing, because the
path got messed up at the translation company. (It's "almost" but not
"just" right-my graphics folder is subordinate to the FM folder, while
the translation company put the graphics folder on the same level as the
FM folder.) Is there an easy way to re-map the references throughout the
files. I just can't do each one manually!



TIA



Menahem Rosen

Objet Ltd.







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Re: QQ re: figure caption style in tech docs

[Peter Hirons]

Do what your Style Guide says.  If you don't have a Style Guide, then 
pick either Sentence case or Title case and be consistent.  I prefer 
sentence for fogure and table titles.


---


Peter

On 23.03.2012 07:12, hessiansx4 wrote:

I'm up against a deadline, and wondered if anyone has insight into
figure captions. I'm using title case currently. Any thoughts?
References?


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QQ re: figure caption style in tech docs

[Peter Hirons]

Do what your Style Guide says.  If you don't have a Style Guide, then 
pick either Sentence case or Title case and be consistent.  I prefer 
sentence for fogure and table titles.

---


Peter

On 23.03.2012 07:12, hessiansx4 wrote:
> I'm up against a deadline, and wondered if anyone has insight into
> figure captions. I'm using title case currently. Any thoughts?
> References?

RE: lost sideheads on import

[Peter Hirons]

Have you checked that you have the correct master pages applied?

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert
Lauriston
Sent: Wednesday, February 15, 2012 11:28 PM
To: framers@lists.frameusers.com
Subject: lost sideheads on import

I've been cleaning up a complicated, crufty template I inherited by
starting with a very clean generic template and importing the elements
I'm actually going to use.

I'm pretty much done, but in the new template all paragraphs are aligned
at the left side head margin. The paragraph tag settings are identical
(Across All Columns and Side Heads or In Column, as appropriate), as are
the text frame settings (Room for Side Heads checked, width .75, gap
.25, side Left).

In the old version, I can see the side head rules both on body pages and
on master pages. In the new version, I see them only on master pages.

Any troubleshooting tips?
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lost sideheads on import

[Peter Hirons]

Have you checked that you have the correct master pages applied?

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert
Lauriston
Sent: Wednesday, February 15, 2012 11:28 PM
To: framers at lists.frameusers.com
Subject: lost sideheads on import

I've been cleaning up a complicated, crufty template I inherited by
starting with a very clean generic template and importing the elements
I'm actually going to use.

I'm pretty much done, but in the new template all paragraphs are aligned
at the left side head margin. The paragraph tag settings are identical
(Across All Columns and Side Heads or In Column, as appropriate), as are
the text frame settings (Room for Side Heads checked, width .75", gap
.25", side Left).

In the old version, I can see the side head rules both on body pages and
on master pages. In the new version, I see them only on master pages.

Any troubleshooting tips?
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RE: Which FMaker version?

[Peter Hirons]

I strongly suspect that you will not be able to buy anything other than the 
latest version through the normal channels. Most software companies insist that 
their dealers withdraw the old version when the new on comes along.

 

You might find an older version from a back-street box shifter or from 
somewhere like eBay, but support may be difficult.

 

In any case you should go for the latest – you don’t need to use Structured – 
and keep your documents simple until you feel confident to go for the more 
advanced features.

 

You should also get some training – minimal for you, but not for anyone with no 
prior knowledge of FM.  The “Classroom in a Book” series are good if you can’t 
get to formal training.

 

Peter

 

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
visualbis...@comcast.net
Sent: Friday, August 12, 2011 3:05 AM
To: framers@lists.frameusers.com
Subject: Which FMaker version?

 

My manager has finally gotten frustrated enough with Word to check into buying 
FrameMaker. She asked me what version would be best for us, and I'm not sure 
what to tell her. I have used FM 5 and FM 7 a lot, FM 8 a bit, and have no 
experience with FM 10. At this point we are building basic documents, but we 
would like to have better control over the formatting, and be able to use 
conditional text. I don't foresee us using the structured version, or any of 
the fancy additions to the later versions. But I don't want to saddle us with 
a dinosaur, either.

 

What are the general thoughts from this community? What are the PROs and 
CONs? What should I recommend? We are a small startup business (check out 
www.agilyx.com), and have to keep an eye on the budget, but we want to create 
professional results in everything we do. 

 

We are using Windows 7 and Office 2010, on a variety of Dell laptops.

 

Thoughts? Please reply to me directly, as I am only receiving the digest right 
now.

 

Thanks!

 

Debbie in Oregon

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Which FMaker version?

[Peter Hirons]

I strongly suspect that you will not be able to buy anything other than the 
latest version through the normal channels. Most software companies insist that 
their dealers withdraw the old version when the new on comes along.



You might find an older version from a back-street box shifter or from 
somewhere like eBay, but support may be difficult.



In any case you should go for the latest ? you don?t need to use Structured ? 
and keep your documents simple until you feel confident to go for the more 
advanced features.



You should also get some training ? minimal for you, but not for anyone with no 
prior knowledge of FM.  The ?Classroom in a Book? series are good if you can?t 
get to formal training.



Peter



From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of visualbis...@comcast.net
Sent: Friday, August 12, 2011 3:05 AM
To: framers at lists.frameusers.com
Subject: Which FMaker version?



My manager has finally gotten frustrated enough with Word to check into buying 
FrameMaker. She asked me what version would be best for us, and I'm not sure 
what to tell her. I have used FM 5 and FM 7 a lot, FM 8 a bit, and have no 
experience with FM 10. At this point we are building basic documents, but we 
would like to have better control over the formatting, and be able to use 
conditional text. I don't foresee us using the structured version, or any of 
the "fancy" additions to the later versions. But I don't want to saddle us with 
a dinosaur, either.



What are the general thoughts from this "community?" What are the PROs and 
CONs? What should I recommend? We are a small startup business (check out 
www.agilyx.com), and have to keep an eye on the budget, but we want to create 
professional results in everything we do. 



We are using Windows 7 and Office 2010, on a variety of Dell laptops.



Thoughts? Please reply to me directly, as I am only receiving the digest right 
now.



Thanks!



Debbie in Oregon

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RE: PDF Bookmarks [P]

[Peter Hirons]

I'm in love.

A beer-loving woman who also says Sod the wedding

:-)

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Milton,
Cynthia
Sent: Thursday, April 28, 2011 10:56 AM
To: Reng, Dr. Winfried; framers@lists.frameusers.com
Subject: RE: PDF Bookmarks [P]

Classification: Serco Public

Thanks to all for the suggestions, all of which I tried.

I still don't know why, but when I removed the book-within-a-book it
all worked fine. I shall investigate further, but have Plans B to Z in
case I can't find a proper solution.

I now need a lie-down in a darkened room, especially as the country will
grind to a halt tomorrow because of some wedding or other. More beer, I
think.


Cynthia Milton - 0773 889 5991
Technical Documentation


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Installing Adobe TCS 1.3

[Peter Hirons]

Apologies for the cross-posting, but I'm sure I've seen the answer to
this on one of these lists, but can't find it.

Running on Win XP Sp3.

I have a copy of TCS1.3 (I know it's old, but it's a long story) that
refuses to accept the serial number.  I currently have it running as a
30-day trial and the clock is ticking!  Adobe Support can't solve it and
only suggest uninstalling and re-installing.

I know I saw on one of these list a tip to delete a particular registry
entry.  Can anyone help?

Peter (a.k.a. Desperate of Clonakilty)

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PDF Bookmarks [P]

[Peter Hirons]

I'm in love.

A beer-loving woman who also says "Sod the wedding"

:-)

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Milton,
Cynthia
Sent: Thursday, April 28, 2011 10:56 AM
To: Reng, Dr. Winfried; framers at lists.frameusers.com
Subject: RE: PDF Bookmarks [P]

Classification: Serco Public

Thanks to all for the suggestions, all of which I tried.

I still don't know why, but when I removed the "book-within-a-book" it
all worked fine. I shall investigate further, but have Plans B to Z in
case I can't find a proper solution.

I now need a lie-down in a darkened room, especially as the country will
grind to a halt tomorrow because of some wedding or other. More beer, I
think.


Cynthia Milton - 0773 889 5991
Technical Documentation

Installing Adobe TCS 1.3

[Peter Hirons]

Apologies for the cross-posting, but I'm sure I've seen the answer to
this on one of these lists, but can't find it.

Running on Win XP Sp3.

I have a copy of TCS1.3 (I know it's old, but it's a long story) that
refuses to accept the serial number.  I currently have it running as a
30-day trial and the clock is ticking!  Adobe Support can't solve it and
only suggest uninstalling and re-installing.

I know I saw on one of these list a tip to delete a particular registry
entry.  Can anyone help?

Peter (a.k.a. Desperate of Clonakilty)

RE: [OT] Adobe's pricing policy

[Peter Hirons]

So free support isn't really free !

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of William
Abernathy
Sent: Thursday, October 28, 2010 11:37 PM
To: Yves Barbion
Cc: framers@lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

Yves Barbion wrote:

  Hi group
 
  Can someone please explain to me why Adobe Acrobat 9 Standard (Full,
no   update) costs:
 
  - US $299 (216 EUR) when I buy it in the US Store
  http://bit.ly/aXhtLv
  - US $554 (401 EUR) when I buy it in a European Adobe Store
  - http://bit.ly/dtOSd3
 
  I called Customer Support in Belgium and the explanation they gave me
was   that the price in the US is lower because they don't have offer
free   support. But I don't need support!
 

Was he trying to say they have *to* offer free support? In other words,
does EU law (or general expectation of EU customers) require free product
support? If so, this might explain the difference: $229 gets you a
product out the door;
$554 buys you hand-holding (whether you predict you will ask for it or
not...).

Just guessing here...

--William


--
William Abernathy
Berkeley, CA
http://yourwritereditor.com
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[OT] Adobe's pricing policy

[Peter Hirons]

So "free" support isn't really free !

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of William
Abernathy
Sent: Thursday, October 28, 2010 11:37 PM
To: Yves Barbion
Cc: framers at lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

Yves Barbion wrote:

 > Hi group
 >
 > Can someone please explain to me why Adobe Acrobat 9 Standard (Full,
no  > update) costs:
 >
 > - US $299 (216 EUR) when I buy it in the US Store
 > http://bit.ly/aXhtLv
 > - US $554 (401 EUR) when I buy it in a European Adobe Store
 > - http://bit.ly/dtOSd3
 >
 > I called Customer Support in Belgium and the explanation they gave me
was  > that "the price in the US is lower because they don't have offer
free  > support". But I don't need support!
 >

Was he trying to say they "have *to* offer free support?" In other words,
does EU law (or general expectation of EU customers) require free product
support? If so, this might explain the difference: $229 gets you a
product out the door;
$554 buys you hand-holding (whether you predict you will ask for it or
not...).

Just guessing here...

--William


--
William Abernathy
Berkeley, CA
http://yourwritereditor.com
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RE: Unresolved Cross Reference

[Peter Hirons]

Howard,

Change your view to master pages then search again.

Peter

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Rauch
Sent: 21 October 2008 11:30
To: framers@lists.frameusers.com
Subject: Unresolved Cross Reference

Perhaps someone has a suggestion about how to resolve this. I have
just resolved all unresolved cross references in a 50-page document. When I
search for any unresolved cross references, I get a message that none are
found. Yet when I want to open or print the document, I get a message
stating that the document has unresolved cross references. Is this another
FrameMaker glitsch?

Howard Rauch 

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Unresolved Cross Reference

[Peter Hirons]

Howard,

Change your view to "master pages" then search again.

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Howard Rauch
Sent: 21 October 2008 11:30
To: framers at lists.frameusers.com
Subject: Unresolved Cross Reference

Perhaps someone has a suggestion about how to resolve this. I have
just?resolved all unresolved cross references in a 50-page document. When I
search for any unresolved cross references, I get a message that none are
found. Yet when I want to open or print the document, I get a message
stating that the document has unresolved cross references. Is this?another
FrameMaker glitsch?

Howard Rauch?

Printing with line numbers

[Peter Hirons]

Gurus,

Does anyone know if it is possible to get FM to print with line numbers?

If so, how?

I have reviewers wanting this.

Peter

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Printing with line numbers

[Peter Hirons]

Gurus,

Does anyone know if it is possible to get FM to print with line numbers?

If so, how?

I have reviewers wanting this.

Peter

RE: Backup folder in Frame 7.0?

[Peter Hirons]

 I would strongly suggest giving the folders numeric names in the 
mmdd format (e.g. 20080929) then you will be easily able to find the
latest.

Peter

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Art Campbell
Sent: 29 September 2008 12:34
To: framers@lists.frameusers.com
Subject: Re: Backup folder in Frame 7.0?

And building on that, you can, occasionally, convert them into a snapshot
backup directory.
Just move the files to a date-stamped directory of your choice:

/project/August_10/
/project/August_20/
/project/August_30/

As you reopen and save files in FM, the .backup.fms are created again, so
you have both a collection of last-saved files and incremental backup
directories.

Art Campbell

[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded grl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Sun, Sep 28, 2008 at 10:00 PM, Fred Ridder [EMAIL PROTECTED] wrote:

 Jack Molisani wrote:
 I like that FM can make a backup copy of files, but I don't like the 
 backup files cluttering up the same folder as the source files.

 Is there any way to specify where FrameMaker 7.0 should create the 
 backup files?
 The backup files aren't really backups. Once you understand what 
 they actually are it will become clear that they can only exist in the 
 same directory as the working source files.

 The backup are actually the last saved version of the file but with 
 a new, secondary filename extension. When you select the Automatic 
 backup on save option, all that FrameMaker does when you do a Save is 
 rename the previous version of the file with a .bak extenstion rather 
 than flagging it for deletion by the OS. The backup is therefore 
 always one save behind the working file unless you go to the extra 
 trouble of making FrameMaker let you do two consecutive saves. If you 
 save frequenty, the differences between the .bak and the workng file 
 may not be major, but the .bak will *always* lack the last set of 
 saved changes.

 -Fred Ridder
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Backup folder in Frame 7.0?

[Peter Hirons]

 I would strongly suggest giving the folders numeric names in the 
mmdd format (e.g. 20080929) then you will be easily able to find the
latest.

Peter

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: 29 September 2008 12:34
To: framers at lists.frameusers.com
Subject: Re: Backup folder in Frame 7.0?

And building on that, you can, occasionally, convert them into a snapshot
backup directory.
Just move the files to a date-stamped directory of your choice:

/project/August_10/
/project/August_20/
/project/August_30/

As you reopen and save files in FM, the .backup.fms are created again, so
you have both a collection of last-saved files and incremental backup
directories.

Art Campbell

art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded grl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Sun, Sep 28, 2008 at 10:00 PM, Fred Ridder  wrote:
>
> Jack Molisani wrote:
>> I like that FM can make a backup copy of files, but I don't like the 
>> backup files cluttering up the same folder as the source files.
>>
>> Is there any way to specify where FrameMaker 7.0 should create the 
>> backup files?
> The "backup" files aren't really backups. Once you understand what 
> they actually are it will become clear that they can only exist in the 
> same directory as the working source files.
>
> The "backup" are actually the last saved version of the file but with 
> a new, secondary filename extension. When you select the "Automatic 
> backup on save" option, all that FrameMaker does when you do a Save is 
> rename the previous version of the file with a .bak extenstion rather 
> than flagging it for deletion by the OS. The "backup" is therefore 
> always one save behind the working file unless you go to the extra 
> trouble of making FrameMaker let you do two consecutive saves. If you 
> save frequenty, the differences between the .bak and the workng file 
> may not be major, but the .bak will *always* lack the last set of 
> saved changes.
>
> -Fred Ridder
> ___
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>
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Re: Framemaker Books

[Peter Hirons]

Deidre (and anyone else who's interested)

Sarah O'Keefe's Framemaker 7:  The Complete Reference has been
re-published under a slightly different title.  I spoke to her about 18
months ago and she assured me that it was the same content -- and yes, it
is an excellent reference.

-- 

Regards,

Peter

 Hi all:

 I know this topic was just covered, and I've searched for it in the
 archives, but I'd like also to get your opinions.

 I've been told that Framemaker:  Classroom in a Book is an excellent
 resource for learning FM.  But on Amazon, the reviews are very poor.

 Framemaker 7:  The Complete Reference by O'Keefe has good reviews, but
 it doesn't seem to be available anymore.

 Framemaker 6: Beyond the Basics by Jahred has outstanding reviews but
 it also is no longer available.

 Any suggestions?

 Deirdre
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Re: Table rules randomly dark in pdfs

[Peter Hirons]

Loretta,

What you are probably seeing is a result of the screen - sometimes the
line triggers one row of pixels and sometimes two, making it look thicker.
 When you increase the magnification all lines trigger two (or more rows)
and look the same.

If you move the image around on the screen do the line thicknesses change?
 If so, that confirms the diagnosis.

-- 

Regards,

Peter

 Hi,

 We just changed our tables from just header rules to column and row
 ruling. And now we're making pdfs.

 Some people's pdfs have random heavy ruling in the table rules. They are
 absolutely fine in the frame file. And if you increase magnification to
 200% the rules look like the same weight in the pdf, but up until then
 -- bad random dark ruling.

 We're on Frame 7.2, distiller 8, using our own joboptions. We can't
 figure out what's different from machine to machine.

 Bad ruling appears for both folks that are doing a Save as PDF and folks
 that print to postscript and using the distiller to make the pdfs.

 And it also works fine with people using both methods of creating pdfs.

 It also works  doesn't work on Windows XP and Windows 2000.

 (I had them try opening all book files when saving as pdf, and
 uninstalling any earlier versions of distiller -- no change in
 behavior.)

 Anyone have any ideas? Maybe it's the distiller, but I can't find any
 useful information?

 Thanks,

 L.
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Table rules randomly dark in pdfs

[Peter Hirons]

Loretta,

What you are probably seeing is a result of the screen - sometimes the
line triggers one row of pixels and sometimes two, making it look thicker.
 When you increase the magnification all lines trigger two (or more rows)
and look the same.

If you move the image around on the screen do the line thicknesses change?
 If so, that confirms the diagnosis.

-- 

Regards,

Peter

> Hi,
>
> We just changed our tables from just header rules to column and row
> ruling. And now we're making pdfs.
>
> Some people's pdfs have random heavy ruling in the table rules. They are
> absolutely fine in the frame file. And if you increase magnification to
> 200% the rules look like the same weight in the pdf, but up until then
> -- bad random dark ruling.
>
> We're on Frame 7.2, distiller 8, using our own joboptions. We can't
> figure out what's different from machine to machine.
>
> Bad ruling appears for both folks that are doing a Save as PDF and folks
> that print to postscript and using the distiller to make the pdfs.
>
> And it also works fine with people using both methods of creating pdfs.
>
> It also works & doesn't work on Windows XP and Windows 2000.
>
> (I had them try opening all book files when saving as pdf, and
> uninstalling any earlier versions of distiller -- no change in
> behavior.)
>
> Anyone have any ideas? Maybe it's the distiller, but I can't find any
> useful information?
>
> Thanks,
>
> L.
> ___
>
>
> You are currently subscribed to Framers as peter at galley.ie.
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