Re: going to SalesForce Knowledge via .csv?

[Ben Allums]

On 8/16/2013 9:47 AM, John Sgammato wrote:

Thanks, Ben - I can go from FM to JSON acceptably well via Mif2Go, and
from there ot the .CSV.
The problem is SalesForce's requirement for the .CSV file. That becomes
the bottleneck in the procedure.
I was hoping someone had found something less primitive that SalesForce
will accept.


John,

That makes sense.  Good luck!


Ben Allums
all...@webworks.com
512-381-8885


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Re: going to SalesForce Knowledge via .csv?

[John Sgammato]

Thanks, Ben - I can go from FM to JSON acceptably well via Mif2Go, and from
there ot the .CSV.
The problem is SalesForce's requirement for the .CSV file. That becomes the
bottleneck in the procedure.
I was hoping someone had found something less primitive that SalesForce
will accept.


On Wed, Aug 14, 2013 at 5:43 PM, Ben Allums all...@webworks.com wrote:

 On 7/26/2013 3:11 PM, John Sgammato wrote:

 Does anyone on this list have experience with outputting FM11 (unstr)
 content to a .csv file?
 I want to import many topics into SalesForce Knowledge but the only
 bulk-import method is as a massive .csv file.
 any ideas?


 John,

 One of our customers (using WebWorks ePublisher) did some work to export
 his topics as a JSON file.  It is custom, though it sounds like it is close
 to what you are discussing.

 This is possible via ePublisher's XSL support.  If you are up for doing a
 bit of XSL work, you can build a reusable format to accomplish your goal.


 Ben Allums
 all...@webworks.com
 512-381-8885




-- 









*John Sgammato  *

Documentation Architect

*e* john.sgamm...@actifio.com

*w* +1-(508) 927-2083

*Recover anything instantly for up to 90% less than you're paying now.*
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going to SalesForce Knowledge via .csv?

[Ben Allums]

On 8/16/2013 9:47 AM, John Sgammato wrote:
> Thanks, Ben - I can go from FM to JSON acceptably well via Mif2Go, and
> from there ot the .CSV.
> The problem is SalesForce's requirement for the .CSV file. That becomes
> the bottleneck in the procedure.
> I was hoping someone had found something less primitive that SalesForce
> will accept.

John,

That makes sense.  Good luck!


Ben Allums
allums at webworks.com
512-381-8885

going to SalesForce Knowledge via .csv?

[John Sgammato]

Thanks, Ben - I can go from FM to JSON acceptably well via Mif2Go, and from
there ot the .CSV.
The problem is SalesForce's requirement for the .CSV file. That becomes the
bottleneck in the procedure.
I was hoping someone had found something less primitive that SalesForce
will accept.


On Wed, Aug 14, 2013 at 5:43 PM, Ben Allums  wrote:

> On 7/26/2013 3:11 PM, John Sgammato wrote:
>
>> Does anyone on this list have experience with outputting FM11 (unstr)
>> content to a .csv file?
>> I want to import many topics into SalesForce Knowledge but the only
>> bulk-import method is as a massive .csv file.
>> any ideas?
>>
>
> John,
>
> One of our customers (using WebWorks ePublisher) did some work to export
> his topics as a JSON file.  It is custom, though it sounds like it is close
> to what you are discussing.
>
> This is possible via ePublisher's XSL support.  If you are up for doing a
> bit of XSL work, you can build a reusable format to accomplish your goal.
>
>
> Ben Allums
> allums at webworks.com
> 512-381-8885
>
>


-- 









*John Sgammato  *

Documentation Architect

*e* john.sgammato at actifio.com

*w* +1-(508) 927-2083

*Recover anything instantly for up to 90% less than you're paying now.*
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Re: going to SalesForce Knowledge via .csv?

[Ben Allums]

On 7/26/2013 3:11 PM, John Sgammato wrote:

Does anyone on this list have experience with outputting FM11 (unstr)
content to a .csv file?
I want to import many topics into SalesForce Knowledge but the only
bulk-import method is as a massive .csv file.
any ideas?


John,

One of our customers (using WebWorks ePublisher) did some work to export 
his topics as a JSON file.  It is custom, though it sounds like it is 
close to what you are discussing.


This is possible via ePublisher's XSL support.  If you are up for doing 
a bit of XSL work, you can build a reusable format to accomplish your goal.



Ben Allums
all...@webworks.com
512-381-8885

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going to SalesForce Knowledge via .csv?

[Ben Allums]

On 7/26/2013 3:11 PM, John Sgammato wrote:
> Does anyone on this list have experience with outputting FM11 (unstr)
> content to a .csv file?
> I want to import many topics into SalesForce Knowledge but the only
> bulk-import method is as a massive .csv file.
> any ideas?

John,

One of our customers (using WebWorks ePublisher) did some work to export 
his topics as a JSON file.  It is custom, though it sounds like it is 
close to what you are discussing.

This is possible via ePublisher's XSL support.  If you are up for doing 
a bit of XSL work, you can build a reusable format to accomplish your goal.


Ben Allums
allums at webworks.com
512-381-8885

going to SalesForce Knowledge via .csv?

[John Sgammato]

Does anyone on this list have experience with outputting FM11 (unstr)
content to a .csv file?
I want to import many topics into SalesForce Knowledge but the only
bulk-import method is as a massive .csv file.
any ideas?

-- 









*John Sgammato  *

Documentation Architect

*e* john.sgammato at actifio.com

*w* +1-(508) 927-2083

*Recover anything instantly for up to 90% less than you're paying now.*
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