Adobe Support Package for Framemaker

2007-03-29 Thread Diane Gaskill
ameusers.com]On Behalf Of Rick Quatro Sent: Thursday, March 29, 2007 4:51 AM To: framers at lists.frameusers.com; Rebecca.L.Frasure at aphis.usda.gov Subject: Re: Adobe Support Package for Framemaker Hi Rebecca, Compared to the Adobe.com knowledge bases and the Framer lists, I doubt whether

RE: Adobe Support Package for Framemaker

2007-03-29 Thread Diane Gaskill
AM To: framers@lists.frameusers.com; [EMAIL PROTECTED] Subject: Re: Adobe Support Package for Framemaker Hi Rebecca, Compared to the Adobe.com knowledge bases and the Framer lists, I doubt whether Adobe technical support will add much value for you. In my opinion, a support package would likely be a waste of m

Adobe Support Package for Framemaker

2007-03-29 Thread Peter Gold
Hi, Rebecca: The most serious problem with becoming becoming known among your colleagues for your FrameMaker expertise, it makes you a key resource whose own productivity is reduced every time you are interrupted to provide support to a co-worker. Even if you only support one other worker, sup

Adobe Support Package for FrameMaker

2007-03-29 Thread Gillian Flato
@lists.frameusers.com [mailto:framers-bounces+gflato=nanometrics.com at lists.frameusers.com] On Behalf Of Peter Gold Sent: Thursday, March 29, 2007 6:59 AM To: Rebecca.L.Frasure at aphis.usda.gov Cc: framers at lists.frameusers.com Subject: Re: Adobe Support Package for Framemaker Hi, Rebecca: The most serious

Adobe Support Package for Framemaker

2007-03-29 Thread Rick Quatro
Hi Rebecca, Compared to the Adobe.com knowledge bases and the Framer lists, I doubt whether Adobe technical support will add much value for you. In my opinion, a support package would likely be a waste of money. Tell them you want a couple of automation FrameScript scripts instead :-). Rick Qu

Adobe Support Package for Framemaker

2007-03-29 Thread rebecca.l.fras...@aphis.usda.gov
Our IT dept has suggested we get an Adobe support package for problems with Framemaker. I personally always use this group instead and will continue to do so. Will a support package help the rest of them with their problems? And I don't know what kind of problems. We had a problem with dropped

RE: Adobe Support Package for FrameMaker

2007-03-29 Thread Gillian Flato
Of Peter Gold Sent: Thursday, March 29, 2007 6:59 AM To: [EMAIL PROTECTED] Cc: framers@lists.frameusers.com Subject: Re: Adobe Support Package for Framemaker Hi, Rebecca: The most serious problem with becoming becoming known among your colleagues for your FrameMaker expertise, it makes you a key

Re: Adobe Support Package for Framemaker

2007-03-29 Thread Peter Gold
Hi, Rebecca: The most serious problem with becoming becoming known among your colleagues for your FrameMaker expertise, it makes you a key resource whose own productivity is reduced every time you are interrupted to provide support to a co-worker. Even if you only support one other worker, s

Re: Adobe Support Package for Framemaker

2007-03-29 Thread Rick Quatro
Hi Rebecca, Compared to the Adobe.com knowledge bases and the Framer lists, I doubt whether Adobe technical support will add much value for you. In my opinion, a support package would likely be a waste of money. Tell them you want a couple of automation FrameScript scripts instead :-). Rick

Adobe Support Package for Framemaker

2007-03-29 Thread Rebecca . L . Frasure
Our IT dept has suggested we get an Adobe support package for problems with Framemaker. I personally always use this group instead and will continue to do so. Will a support package help the rest of them with their problems? And I don't know what kind of problems. We had a problem with dropped