u try printing to a .ps file and then opening Acrobat Distiller
> > >and distilling the .ps file into a PDF?
> > >
> > >
> > >-Gillian
> > >
> > >
> > >-Original Message-----
> > >From: Emily Berk [mailto:[EMAIL PROTECTED]
> > &g
gt;-Gillian
> > >
> > >
> > >-----Original Message-----
> > >From: Emily Berk [mailto:[EMAIL PROTECTED]
> > >Sent: Friday, January 11, 2008 9:46 AM
> > >To: Flato, Gillian; framers@lists.frameusers.com
> > >Subject: RE: The dreaded Int
1, 2008 9:46 AM
> >To: Flato, Gillian; framers@lists.frameusers.com
> >Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
> >support, sigh
> >
> >Gee, everyone is recommending breathing as a good first step. Maybe we
> >ought to wri
om: Emily Berk [mailto:[EMAIL PROTECTED]
>> Sent: Friday, January 11, 2008 12:22 PM
>> To: Dov Isaacs; framers@lists.frameusers.com
>> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
>support, sigh
>>
>> Thanks so much, Dov.
>>
>> I guess I ha
8 3:06 AM
To: Emily Berk
Cc: framers@lists.frameusers.com
Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
support,sigh
Well, what we do know is that the problem is NOT Acrobat
or Distiller or the PostScript driver or any of their
interactions with FrameMaker. Looks like an g
gt;FrameMaker bug!
>
>- Dov
>
>> -Original Message-
>> From: Emily Berk [mailto:[EMAIL PROTECTED]
>> Sent: Friday, January 11, 2008 1:20 PM
>> To: Dov Isaacs
>> Cc: framers@lists.frameusers.com
>> Subject: RE: The dreaded Internal Error error meets the dr
gt;closed and no printing going. Then immediately reboot!
>
>- Dov
>
>> -Original Message-
>> From: Emily Berk [mailto:[EMAIL PROTECTED]
>> Sent: Friday, January 11, 2008 12:22 PM
>> To: Dov Isaacs; framers@lists.frameusers.com
>> Subject: RE: T
> -Original Message-
>> From: Emily Berk [mailto:[EMAIL PROTECTED]
>> Sent: Friday, January 11, 2008 12:22 PM
>> To: Dov Isaacs; framers@lists.frameusers.com
>> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
>support, sigh
>>
>&g
Thanks so much, Dov.
I guess I had turned myself into a developer a few years back and dropped my
membership to the Frameusers list. I should have tried it first, before
picking up the phone.
How do I delete the Windows system font cache?
-- Emily
At 11:52 AM 1/11/2008, Dov Isaacs wrote:
>Em
gt;
>
>-Gillian
>
>
>-Original Message-
>From: Emily Berk [mailto:[EMAIL PROTECTED]
>Sent: Friday, January 11, 2008 9:46 AM
>To: Flato, Gillian; framers@lists.frameusers.com
>Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
>support, sigh
Gee, everyone is recommending breathing as a good first step. Maybe we ought
to write a self-help book about all the benefits.
Seriously, all the supportive responses have been very calming!
OK. Here are my details:
11
System configuration
1. I am using Frame 7.1. I installed the p116 upgra
f Dov Isaacs
Sent: Friday, January 11, 2008 1:36 PM
To: Emily Berk
Cc: framers@lists.frameusers.com
Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
support,sigh
Well, what we do know is that the problem is NOT Acrobat
or Distiller or the PostScript driver or any of
AIL PROTECTED]
>> Sent: Friday, January 11, 2008 12:22 PM
>> To: Dov Isaacs; framers@lists.frameusers.com
>> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
>>
> support, sigh
>
>> Thanks so much, Dov.
>>
>> I guess
t: Friday, January 11, 2008 1:20 PM
> To: Dov Isaacs
> Cc: framers@lists.frameusers.com
> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
support, sigh
>
> I deleted this file from the Windows/system32 directory, downed the
laptop, and then rebooted.
>
> Whe
ameusers.com
> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
support, sigh
>
> Thanks so much, Dov.
>
> I guess I had turned myself into a developer a few years back and
dropped my membership to the
> Frameusers list. I should have tried it first, before picki
Emily,
On behalf of Adobe, let me apologize for the runaround that you
got from Adobe's Tech Support. As soon as I am done with this
response, I will be forwarding your post on to our customer
support escalation team. I don't know whether we do or don't
still "officially" support FrameMaker 7.1 (I
: RE: The dreaded Internal Error error meets the dreaded Adobe
support, sigh
Gee, everyone is recommending breathing as a good first step. Maybe we
ought to write a self-help book about all the benefits.
Seriously, all the supportive responses have been very calming!
OK. Here are my details:
11
Emily,
Take a deep, cleansing, breath.
Now, tell us the following:
1. What happens right before you get the internal error?
2. What 3rd-party plugins do you have for Frame?
3. What kind of system are you using Frame on?
4. How did you generate your PDF
a. Save as PDF
b. Print t
Emily,
THIS is the group to turn to in or before such woes! ;-)
You don't give much info about your problem with 7.1, but many of us
have had these internal errors. Usually thet are caused by some
setting not being the right one. So, what is the version of your
Acrobat/Distiller? And a little mor
> To: Emily Berk; framers@lists.frameusers.com
> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
> support,sigh
>
> Sorry, they live and die by call metrics.
>
> >>> Anyone have any suggestions?
>
> Long lunch, two margaritas, quiet weekend, hot
Sorry, they live and die by call metrics.
>>> Anyone have any suggestions?
Long lunch, two margaritas, quiet weekend, hot bath, big cup of cocoa.
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:framers-
> [EMAIL PROTECTED] On Behalf Of Emily Berk
> Sent: Thursday, January 10, 2008
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