Frame 11 license becomes trial license

2015-05-08 Thread michael . schwartz
My Frame 11 license has stopped working. This hasn't happened to any of my colleagues. One day, I was using ePub and Frame to generate .chm output. The next morning, when I tried to do the same, Frame popped up a screen telling me to request a trial license. This caused an ePub error becaus

RE: Frame 11 license becomes trial license

2015-05-08 Thread Jeff Coatsworth
Were you on a subscription basis? Do you have a valid serial number at hand to enter? From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of michael.schwa...@teradyne.com Sent: May-08-15 9:05 AM To: framers@lists.frameusers.com Subject: Frame 11 li

Re: Frame 11 license becomes trial license

2015-05-08 Thread Writer
Michael: When you say "ePub", do you mean WebWorks ePublisher or something else? If you mean WebWorks ePublisher, the suggestion in this article might help until you get your license sorted out (the article is a bit old, so not sure): http://www.webworks.com/Support/ePublisher/Legacy_Docs/Tech_No

Re: Frame 11 license becomes trial license

2015-05-08 Thread Robert Lauriston
Everybody using FM10 had a similar experience a few years ago when Adobe changed their licensing system. Call support. https://helpx.adobe.com/framemaker.html On Fri, May 8, 2015 at 6:05 AM, wrote: > My Frame 11 license has stopped working. This hasn't happened to any of my > colleagues. One

RE: Frame 11 license becomes trial license

2015-05-08 Thread Jeff Coatsworth
Nope, not that - I've got FM11 & 12 on my machine & neither are hassling me like that FM10 bug -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: May-08-15 2:51 PM To: michael.schwa...@teradyne.c