Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread Dave Reynolds 

  
  
Hi John

That is excellent news. I don't use Mif2Go myself, but I have
been following this thread. 

On 2 occasions in the past we have had problems with our company
anti-virus software interfering with how FrameMaker worked. In
one case the AV software was scanning certain types of graphic
(imported by reference from the network) before it would let FM
display them - FM was taking minutes to display graphics,
instead of seconds. In the second case, when FM tried to import
a referenced graphic from a network drive, the AV software
decided to scan the entire folder that contained the graphic,
before it would let FM display it, resulting in similar delays.


Both cases required our IT dept to make global changes to the AV
software set-up.

Regards

Dave



  
John Sgammato wrote, on 28/08/2014 6:54
  a.m.:


  A Hail-Mary pass seems to have succeeded!
On a hunch, I shut down Malware Bytes antivirus software
  and the project ran to completion. Now I will disconnect my
  computer from the internet and get to work...


  
  

  


-- 
  

  Dave
  Reynolds
  Senior Technical Author
  Tait Communications
  DDI: 64 3
  3581029
  Email: dave.reyno...@taitradio.com
  

  
  
  www.taitradio.com

  

  

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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread Steve Rickaby 
Hurrah John! ;-)

I have been following this thread with interest and sympathy, but have not 
posted because I know nothing about Mif2Go, having never used it.

However, as a 64,000-foot view of inexplicable problems, I would be inclined to 
*always* suspect AV software until it is proven innocent. I just wish I'd 
thought of it in this case.

For example, until now (FrameMaker 12/Win7/Parallels) my experience has been 
mainly of textbooks produced in FrameMaker 7 for Mac on an 11-year-old machine. 
On that Mac I have - had - an AV app running, and it *always* randomly 
interfered with FrameMaker's file saves. It wasn't a big issue, as it 
interfered with them non-destructively, blocking the deletion of the 
hex-numbered temporary file that FrameMaker produces (or produced in FrameMaker 
7 for Mac) as part of the file save process. This regularly generated messages 
like 'File blah hex-blah has an unusual extent/is busy/cannot be deleted but 
file blah has been saved.'

Just why this happened is no longer important, but it's a hint that AV software 
tends to mess with stuff that OS and app developers maybe didn't expect to be 
messed with.

-- 
Steve 
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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato 
I restarted Malware Bytes and set up exceptions for c:\omsys and c:\project
and everything seems to work now.
Go to Settings > Malware Exclusions > Add Folder.
I probably did not need both, but I did not want to waste time exploring
yet.
I'll post more as I learn it.


On Wed, Aug 27, 2014 at 3:40 PM, Carolyn Stallard 
wrote:

> That is scarey, John.  It would be good to know what exactly MWB thought
> it needed to prevent Mif2Go from accessing; lots of us use MWB.  Please
> look at the MWB history list, once your deadline is met, and see if you can
> determine what happened.  Then share that info with [mif2go].
>
> --C
>
> John Sgammato wrote on 8/27/2014 11:54 AM:
>
>> A Hail-Mary pass seems to have succeeded!
>> On a hunch, I shut down Malware Bytes antivirus software and the project
>> ran to completion. Now I will disconnect my computer from the internet and
>> get to work...
>>
>


-- 

*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs 

333 Wyman Street, Waltham, MA 02451




*Radically simple copy data management *

*.*
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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread Carolyn Stallard 
That is scarey, John.  It would be good to know what exactly MWB thought it 
needed to prevent Mif2Go from accessing; lots of us use MWB.  Please look at the 
MWB history list, once your deadline is met, and see if you can determine what 
happened.  Then share that info with [mif2go].


--C

John Sgammato wrote on 8/27/2014 11:54 AM:

A Hail-Mary pass seems to have succeeded!
On a hunch, I shut down Malware Bytes antivirus software and the project
ran to completion. Now I will disconnect my computer from the internet and
get to work...

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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread Kurt Kroeber 
Excellent news!

Kurt


On Wed, Aug 27, 2014 at 2:54 PM, John Sgammato 
wrote:

> A Hail-Mary pass seems to have succeeded!
> On a hunch, I shut down Malware Bytes antivirus software and the project
> ran to completion. Now I will disconnect my computer from the internet and
> get to work...
>
>
>
> On Wed, Aug 27, 2014 at 2:49 PM, John Sgammato 
> wrote:
>
>> ps: mif2Go does run - it successfully mif-washes the files. It just does
>> not finish the output for XHTML or any other type of output, even with a
>> mif2xhtml.ini file that uses only the default settings.
>>
>>
>> On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato > > wrote:
>>
>>> A week from today I am supposed to present this project to the CEO. I
>>> have half the content that I need, but then FM/Mif2Go stopped working and
>>> since then I am at a dead stop.
>>>
>>> The issue is that Mif2Go no longer runs, with this error:
>>> Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
>>> type 1, code 2, at: Wed Aug 27 14:17:30 2014
>>> Could not run DCL filter or other program.
>>> File not found.
>>>
>>> A recap:
>>> I author my content in FM12 Unstructured, about 12 books for each
>>> release. After generating a round of PDFs,
>>>
>>>1. I use FrameScript to import a new online-only template and get
>>>the docs ready for online use.
>>>2. I use FrameScript again to configure some markers that will be
>>>used in the HTML.
>>>3. I use Mif2Go to generate XHTML output.
>>>4. I go back to FrameScript to do some magic on the XHTML and
>>>produce the files that will be imported into our Salesforce 
>>> knowledgebase.
>>>
>>> I have done this many times. I showed it at the STC Summit in Phoenix. I
>>> was doing it on 12 August when it suddenly stopped working.
>>>
>>> It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed.
>>> In between I used FM12 to output a different, successfully finished doc to
>>> ePUB, then I updated Calibre and used it to generate the .mobi so I could
>>> view the eBook on my Kindle. That worked.
>>> Then I went back to the Mif2Go conversion project, and Mif2Go has not
>>> worked since then, always stopping at the same place, always showing the
>>> same type 1 error.
>>> According to the computer's event logs, nothing else changed at that
>>> time.
>>> I uninstalled Calibre and still failed. I reinstalled it and then
>>> re-uninstalled it with the more powerful Revo Uninstaller.
>>> I have uninstalled and reinstalled Mif2Go completely, and then
>>> FrameMaker as well. Today I reinstalled Mif2Go again. My environment
>>> variables are good, my path is good.
>>> According to the error message (there's nothing of value in the logs),
>>> some critical file cannot be found or maybe cannot be executed. I have
>>> checked every .exe, .ini, and .dll, including the two in fminit\Plugins
>>> (one of which was updated in January for FM12). Everything is unblocked and
>>> has full permissions.
>>> I have used Mif2Go for over 10 years and I have always been able to
>>> solve its inevitable glitches, but this one has me stumped. I'd love any
>>> clues, and I am will to share my desktop via a Skype session with anyone
>>> who can help (or at least give it the ol' college try!)
>>>
>>> Counting the hours until next Wednesday's date with the CEO...
>>> john
>>> --
>>>
>>>  *John Sgammato, Documentation Architect*
>>> *e* john.sgamm...@actifio.com  *c* 508.927.2083
>>> *t* @actifiodocs 
>>>
>>> 333 Wyman Street, Waltham, MA 02451
>>> 
>>>   
>>> 
>>>
>>> *Radically simple copy data management *
>>>
>>> *.*
>>>
>>
>>
>>
>> --
>>
>>  *John Sgammato, Documentation Architect*
>> *e* john.sgamm...@actifio.com  *c* 508.927.2083
>> *t* @actifiodocs 
>>
>> 333 Wyman Street, Waltham, MA 02451
>> 
>>   
>> 
>>
>> *Radically simple copy data management *
>>
>> *.*
>>
>
>
>
> --
>
>  *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs 
>
> 333 Wyman Street, Waltham, MA 02451
> 
>   
> 
>
> *Radically simple copy data management *
>
> *.*
>
> ___
>
>
> You are currently subscribed to framers as kurt.kroe...@actifio.com.
>
> Send list messages to framers@lists.frameusers.com

Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato 
A Hail-Mary pass seems to have succeeded!
On a hunch, I shut down Malware Bytes antivirus software and the project
ran to completion. Now I will disconnect my computer from the internet and
get to work...



On Wed, Aug 27, 2014 at 2:49 PM, John Sgammato 
wrote:

> ps: mif2Go does run - it successfully mif-washes the files. It just does
> not finish the output for XHTML or any other type of output, even with a
> mif2xhtml.ini file that uses only the default settings.
>
>
> On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato 
> wrote:
>
>> A week from today I am supposed to present this project to the CEO. I
>> have half the content that I need, but then FM/Mif2Go stopped working and
>> since then I am at a dead stop.
>>
>> The issue is that Mif2Go no longer runs, with this error:
>> Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
>> type 1, code 2, at: Wed Aug 27 14:17:30 2014
>> Could not run DCL filter or other program.
>> File not found.
>>
>> A recap:
>> I author my content in FM12 Unstructured, about 12 books for each
>> release. After generating a round of PDFs,
>>
>>1. I use FrameScript to import a new online-only template and get the
>>docs ready for online use.
>>2. I use FrameScript again to configure some markers that will be
>>used in the HTML.
>>3. I use Mif2Go to generate XHTML output.
>>4. I go back to FrameScript to do some magic on the XHTML and produce
>>the files that will be imported into our Salesforce knowledgebase.
>>
>> I have done this many times. I showed it at the STC Summit in Phoenix. I
>> was doing it on 12 August when it suddenly stopped working.
>>
>> It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed.
>> In between I used FM12 to output a different, successfully finished doc to
>> ePUB, then I updated Calibre and used it to generate the .mobi so I could
>> view the eBook on my Kindle. That worked.
>> Then I went back to the Mif2Go conversion project, and Mif2Go has not
>> worked since then, always stopping at the same place, always showing the
>> same type 1 error.
>> According to the computer's event logs, nothing else changed at that
>> time.
>> I uninstalled Calibre and still failed. I reinstalled it and then
>> re-uninstalled it with the more powerful Revo Uninstaller.
>> I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker
>> as well. Today I reinstalled Mif2Go again. My environment variables are
>> good, my path is good.
>> According to the error message (there's nothing of value in the logs),
>> some critical file cannot be found or maybe cannot be executed. I have
>> checked every .exe, .ini, and .dll, including the two in fminit\Plugins
>> (one of which was updated in January for FM12). Everything is unblocked and
>> has full permissions.
>> I have used Mif2Go for over 10 years and I have always been able to solve
>> its inevitable glitches, but this one has me stumped. I'd love any clues,
>> and I am will to share my desktop via a Skype session with anyone who can
>> help (or at least give it the ol' college try!)
>>
>> Counting the hours until next Wednesday's date with the CEO...
>> john
>> --
>>
>>  *John Sgammato, Documentation Architect*
>> *e* john.sgamm...@actifio.com  *c* 508.927.2083
>> *t* @actifiodocs 
>>
>> 333 Wyman Street, Waltham, MA 02451
>> 
>>   
>> 
>>
>> *Radically simple copy data management *
>>
>> *.*
>>
>
>
>
> --
>
>  *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs 
>
> 333 Wyman Street, Waltham, MA 02451
> 
>   
> 
>
> *Radically simple copy data management *
>
> *.*
>



-- 

*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs 

333 Wyman Street, Waltham, MA 02451




*Radically simple copy data management *

*.*
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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato 
ps: mif2Go does run - it successfully mif-washes the files. It just does
not finish the output for XHTML or any other type of output, even with a
mif2xhtml.ini file that uses only the default settings.


On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato 
wrote:

> A week from today I am supposed to present this project to the CEO. I have
> half the content that I need, but then FM/Mif2Go stopped working and since
> then I am at a dead stop.
>
> The issue is that Mif2Go no longer runs, with this error:
> Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
> type 1, code 2, at: Wed Aug 27 14:17:30 2014
> Could not run DCL filter or other program.
> File not found.
>
> A recap:
> I author my content in FM12 Unstructured, about 12 books for each release.
> After generating a round of PDFs,
>
>1. I use FrameScript to import a new online-only template and get the
>docs ready for online use.
>2. I use FrameScript again to configure some markers that will be used
>in the HTML.
>3. I use Mif2Go to generate XHTML output.
>4. I go back to FrameScript to do some magic on the XHTML and produce
>the files that will be imported into our Salesforce knowledgebase.
>
> I have done this many times. I showed it at the STC Summit in Phoenix. I
> was doing it on 12 August when it suddenly stopped working.
>
> It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed.
> In between I used FM12 to output a different, successfully finished doc to
> ePUB, then I updated Calibre and used it to generate the .mobi so I could
> view the eBook on my Kindle. That worked.
> Then I went back to the Mif2Go conversion project, and Mif2Go has not
> worked since then, always stopping at the same place, always showing the
> same type 1 error.
> According to the computer's event logs, nothing else changed at that time.
> I uninstalled Calibre and still failed. I reinstalled it and then
> re-uninstalled it with the more powerful Revo Uninstaller.
> I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker
> as well. Today I reinstalled Mif2Go again. My environment variables are
> good, my path is good.
> According to the error message (there's nothing of value in the logs),
> some critical file cannot be found or maybe cannot be executed. I have
> checked every .exe, .ini, and .dll, including the two in fminit\Plugins
> (one of which was updated in January for FM12). Everything is unblocked and
> has full permissions.
> I have used Mif2Go for over 10 years and I have always been able to solve
> its inevitable glitches, but this one has me stumped. I'd love any clues,
> and I am will to share my desktop via a Skype session with anyone who can
> help (or at least give it the ol' college try!)
>
> Counting the hours until next Wednesday's date with the CEO...
> john
> --
>
>  *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs 
>
> 333 Wyman Street, Waltham, MA 02451
> 
>   
> 
>
> *Radically simple copy data management *
>
> *.*
>



-- 

*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs 

333 Wyman Street, Waltham, MA 02451




*Radically simple copy data management *

*.*
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Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato 
A week from today I am supposed to present this project to the CEO. I have
half the content that I need, but then FM/Mif2Go stopped working and since
then I am at a dead stop.

The issue is that Mif2Go no longer runs, with this error:
Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
type 1, code 2, at: Wed Aug 27 14:17:30 2014
Could not run DCL filter or other program.
File not found.

A recap:
I author my content in FM12 Unstructured, about 12 books for each release.
After generating a round of PDFs,

   1. I use FrameScript to import a new online-only template and get the
   docs ready for online use.
   2. I use FrameScript again to configure some markers that will be used
   in the HTML.
   3. I use Mif2Go to generate XHTML output.
   4. I go back to FrameScript to do some magic on the XHTML and produce
   the files that will be imported into our Salesforce knowledgebase.

I have done this many times. I showed it at the STC Summit in Phoenix. I
was doing it on 12 August when it suddenly stopped working.

It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed. In
between I used FM12 to output a different, successfully finished doc to
ePUB, then I updated Calibre and used it to generate the .mobi so I could
view the eBook on my Kindle. That worked.
Then I went back to the Mif2Go conversion project, and Mif2Go has not
worked since then, always stopping at the same place, always showing the
same type 1 error.
According to the computer's event logs, nothing else changed at that time.
I uninstalled Calibre and still failed. I reinstalled it and then
re-uninstalled it with the more powerful Revo Uninstaller.
I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker
as well. Today I reinstalled Mif2Go again. My environment variables are
good, my path is good.
According to the error message (there's nothing of value in the logs), some
critical file cannot be found or maybe cannot be executed. I have checked
every .exe, .ini, and .dll, including the two in fminit\Plugins (one of
which was updated in January for FM12). Everything is unblocked and has
full permissions.
I have used Mif2Go for over 10 years and I have always been able to solve
its inevitable glitches, but this one has me stumped. I'd love any clues,
and I am will to share my desktop via a Skype session with anyone who can
help (or at least give it the ol' college try!)

Counting the hours until next Wednesday's date with the CEO...
john
-- 

*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs 

333 Wyman Street, Waltham, MA 02451




*Radically simple copy data management *

*.*
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