Re: APC ES-500 now APC ES-750 what do you all use?

2011-11-02 Thread Anne Keller-Smith

thank you bruce and all!

no silly questions with electronic equipment. i would say the main  
cause of most of my problems are things not plugged in

:@*

yes, ups was plugged in.
yes, plugged into battery backup side, in master receptacle.
no, no laser printer!!! horrors!!!

no, it didn't beep and is in fact still green. but the battery is  
prolly dead.


OK GUYS, WHAT BRANDS DO YOU PREFER? not sure i want another APC now,  
am annoyed with them.


Belkin, Tripplite?

On Nov 2, 2011, at 5:17 PM, Bruce Johnson wrote:



On Nov 2, 2011, at 5:40 AM, Anne Keller-Smith wrote:

Took the ES-500 back for refund. Now wondering what to do next. The  
ES-750
didn't work during the power outtage, wonder why? It didn't pop any  
warning lights
or anything to let me know there was a problem. Not buying another  
one unless

I know what was wrong with this one.

My son has the identical unit and his worked fine.


Silly question : is the battery plugged in? I once did that to one  
of our staffers, set her up with her new UPS (it was an old APC  
model) and went on my way. About a month later she stopped me in the  
hallways and asked What is that UPS thing supposed to do? Whenever  
we have a power glitch it just beeps once and the computer turns  
off. Me, VERY red-faced, go directly to her office and connect the  
battery ...


Silly question: Is the computer plugged into the battery back-up  
side, and not the surge protector side? I don't know if it beeps on  
power failure when there's no load on the battery.


Less silly question: Make sure you don't have something like a laser  
printer plugged into the battery side. Those pull way too much  
current starting up, and most UPSes will not work if they're plugged  
in. Im not sure what the ES series does, but otherones don't work  
at all, just immediately go into a fault mode.


Test: Make sure whatever's plugged into it can take a power off  
condition and unplug the UPS from the wall. It should start beeping  
at you, and things should keep running.


With bad batteries the ES-500 should beep at you occasionally and  
show a yellow (iirc, I don't have one of those in the office right  
now) Battery Fault LED.


Batteries are relatively cheap and readily available at Batteries  
Plusthat's where we get our replacements, and the ones in those  
ES models are a standard size sealed lead-acid used in a lot of  
different equipment.


--
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


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Re: APC ES-500 now APC ES-750 what do you all use?

2011-11-02 Thread Bruce Johnson

On Nov 2, 2011, at 2:28 PM, Anne Keller-Smith wrote:

 OK GUYS, WHAT BRANDS DO YOU PREFER? not sure i want another APC now, am 
 annoyed with them.

Well, I can understand the annoyance but you ARE getting their low-end stuff.

In our experience the ES series has been reasonably reliable in use, but our 
servers and our own workstations are protected by SmartUPS models, not the 
BackUPS series. The kicker is the cheapest of those is $330.

http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=SMT750total_watts=50

Batteries last a variable amount of time, but average about two-three years, 
and we usually get a couple battery swaps before they die of something else. 
Note, these are the ones living in hot dusty phone closets; our server racks 
have their own rackmounted ones that are very expensive but rock solid.

I'm not sure anyone's low end equipment is any better. I've seen Belkin's stuff 
die quite quickly, and have no experience with Tripp-Light (only ever used some 
of their line conditioners on scientific instruments in the past. Those were 
really good, but IIRC quite pricey at the time. Again, higher end stuff is 
better.)

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


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Re: APC ES-500 now APC ES-750 what do you all use?

2011-11-02 Thread Bruce Johnson

On Nov 2, 2011, at 2:28 PM, Anne Keller-Smith wrote:

 
 no, it didn't beep and is in fact still green. but the battery is prolly dead.

Well the acid test is unplug the UPS and see if the attached computer keeps 
running...

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


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Re: APC ES-500 now APC ES-750 what do you all use?

2011-11-02 Thread geno.y


 OK GUYS, WHAT BRANDS DO YOU PREFER? not sure i want another APC now,
 am annoyed with them.

 Belkin, Tripplite?


I've got 3 APC ES 550s and a 350 around here.  Also have a Belkin.
These are all the lower end models, I refuse to pay more than around
$50 for a UPS. All have been working fine for years.

The Belkin is interesting in that the battery that came in it was only
a 5Ah, but the battery compartment was large enough to hold a 7Ah
replacement. When looking for a replacement battery both were on the
list. The larger the Ah the longer the backup power will last.

I've never had a low battery indicator work yet. Every time I've been
alerted to a bad battery is with a power failure and a non-functioning
UPS.

You didn't say which model UPS you were using, but more than likely
you could swap out the battery from your sons working UPS and test
it.

Geno

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