Re: [galaxy-user] FTP upload problem

Hello Thanh, The public main Galaxy server is busy today and jobs are known right now to be queuing longer. The best strategy is to allow the jobs to stay queued - they will run when a processing window opens up. This wiki explains how jobs status can be interpreted for datasets in the histo

Re: [galaxy-user] FTP upload problem

Hi all, I have been trying to upload my data files from FTP to Galaxy. It worked perfectly yesterday. But now it did not run when I upload. The status is like" Job is waiting to run". But I have waited for many hours. Do you guys know what the problem is? Thanks Thanh On Tue, Jun 11, 2013 at 9:4

Re: [galaxy-user] FTP upload problem

Hi Thanh, I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process, Jen Galaxy team On 6/11/13 3:42 PM, Hoang, Thanh wrote: Hi all, I just finished uploading

Re: [galaxy-user] FTP upload problem

Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: "530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error:

Re: [galaxy-user] FTP upload problem

Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested i

[galaxy-user] FTP upload problem

Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and

[galaxy-user] ftp upload problem

I have a problem uploading files to the ftp server. I recently tried to upload some files, but the connection crashed. Now I am no longer able to log onto the server. I get the following error: “530 Sorry, the maximum number of clients (3) for this user are > already connected. Could someone h

[galaxy-user] ftp upload problem

I have a problem uploading files to the ftp server. I recently tried to upload some files, but the connection crashed. Now I am no longer able to log onto the server. I get the following error: “530 Sorry, the maximum number of clients (3) for this user are > already connected. Could you help

Re: [galaxy-user] FTP upload problem

Hello Yan, Would you be able to send me the account email address to help us troubleshoot? Direct email would be fine if you wish to keep it private. Thanks! Jen On 8/8/12 11:03 PM, Yan He wrote: Hi everyone, When I tried to upload my files using Filezilla, I got the error message “530 Sorr

Re: [galaxy-user] FTP upload problem

k > *Cc:* galaxy-user@lists.bx.psu.edu > *Sent:* Tuesday, August 21, 2012 12:51 PM > *Subject:* Re: [galaxy-user] FTP upload problem > > Hi Faith, > > There was an FTP issue on our side earlier today, but your processing does > not quite fit the usual symptoms. Please try to FTP

Re: [galaxy-user] FTP upload problem

From: Jennifer Jackson To: Fatih Ozsolak Cc: galaxy-user@lists.bx.psu.edu Sent: Tuesday, August 21, 2012 12:51 PM Subject: Re: [galaxy-user] FTP upload problem Hi Faith, There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms

Re: [galaxy-user] FTP upload problem

Hi Faith, There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms. Please try to FTP again using a client that will allow interrupted transfers to be resumed (FileZilla, CyverDuck) see if that helps. You might also want to check your genera

[galaxy-user] FTP upload problem

Hi, I am trying to upload 12 fastq files to Galaxy via FTP. The FTP is randomly loosing connection, caussing interruption of the upload. Can you let me know what is wrong? Thanks, fatih ___ The Galaxy User list should be used for the discuss

Re: [galaxy-user] FTP upload problem

Hello Yan, This was a problem on our end that should be resolved now. Please try to FTP again and be sure to let us know if problems persist or return. Our apologies for the inconvenience, Jen Galaxy team On 8/8/12 11:03 PM, Yan He wrote: Hi everyone, When I tried to upload my files using

[galaxy-user] FTP upload problem

Hi everyone, When I tried to upload my files using Filezilla, I got the error message "530 Sorry, the maximum number of clients (3) for this user are already connected." Can anyone give me some suggestions how to solve this problem? I have been stuck here for a whole day. Thanks very much!