Re: [Gimp-developer] One-click binary downloads via the gimp website

2007-04-11 Thread Sven Neumann
Hi,

On Tue, 2007-04-10 at 19:20 -0300, Guillermo Espertino wrote:
> Although I made the first suggestion of the direct download link in the 
> home page alla Mozilla, I can see why it would be problematic.
> Maybe it would be better if the link with OS detection redirects to a 
> better organized and minimalistic download page, based on the 
> information of the browser and OS.
> Then, in that download page, the user will read the information about 
> that specific package, and all the kinds of disclaimers needed.
> If the locale of the browser is also readed by a proper script, that 
> page could show the download link of the localized help file, and could 
> list the most appropriate mirrors for that location.

That's exactly what I had in mind. Two thumbs up.


Sven


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Re: [Gimp-developer] One-click binary downloads via the gimp website

2007-04-10 Thread Guillermo Espertino

> I think it's wise not to get too exited about browser sniffing.
> ...
> A typical problem is sites like google.com redirecting me to google.es 
> just because I happen to be abroad.
> This is about as helpful as your > mate 
> switching your mobile phone to Russian while you're not looking.
> ...
> The number of platforms supported is not going to scroll down two 
> pages so lets not overdo the geeky "I can tell what browser you're 
> using" routine.
>
> /my2c.

Well, that's your experience... I have no problems downloading a windows 
binary from mozilla (for instance) because the browser detection is 
accompanied by clear information about alternate procedures: right below 
the download button suggested by the browser sniffing, there is an 
"other systems and languages" link.
It's not a matter of being "too exited" with an "I can tell you" 
routine: is about how smart you are using that routine, and if it gives 
a plus to your site or not.
If it's used properly, it will give a benefit to the less experienced 
user, if it's used "just because the hype", it will suck.
Let's try to be smart then... :-)
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Re: [Gimp-developer] One-click binary downloads via the gimp website

2007-04-10 Thread gg
On Wed, 11 Apr 2007 00:20:52 +0200, Guillermo Espertino  
<[EMAIL PROTECTED]> wrote:

> Although I made the first suggestion of the direct download link in the
> home page alla Mozilla, I can see why it would be problematic.
> Maybe it would be better if the link with OS detection redirects to a
> better organized and minimalistic download page, based on the
> information of the browser and OS.
> Then, in that download page, the user will read the information about
> that specific package, and all the kinds of disclaimers needed.
> If the locale of the browser is also readed by a proper script, that
> page could show the download link of the localized help file, and could
> list the most appropriate mirrors for that location.
>

I think it's wise not to get too exited about browser sniffing.

First have an entry point with multilanguage choice (flags whatever) then  
ask the user what OS they want to download for.

I find most sites that think they are being super clever jumping the gun  
on what I want to do generally get in the way.

A typical problem is sites like google.com redirecting me to google.es  
just because I happen to be abroad. This is about as helpful as your mate  
switching your mobile phone to Russian while you're not looking.

I may also actually want to grab a windows installer while working on  
linux system, for dual boot or while grabbing some useful software to burn  
for a freind.

The number of platforms supported is not going to scroll down two pages so  
lets not overdo the geeky "I can tell what browser you're using" routine.

/my2c.
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Re: [Gimp-developer] One-click binary downloads via the gimp website

2007-04-10 Thread Guillermo Espertino
Although I made the first suggestion of the direct download link in the 
home page alla Mozilla, I can see why it would be problematic.
Maybe it would be better if the link with OS detection redirects to a 
better organized and minimalistic download page, based on the 
information of the browser and OS.
Then, in that download page, the user will read the information about 
that specific package, and all the kinds of disclaimers needed.
If the locale of the browser is also readed by a proper script, that 
page could show the download link of the localized help file, and could 
list the most appropriate mirrors for that location.

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Re: [Gimp-developer] One-click binary downloads via the gimp website

2007-04-10 Thread Raphaël Quinet
On Tue, 10 Apr 2007 16:34:45 +0200, Sven Neumann <[EMAIL PROTECTED]> wrote:
> On Thu, 2007-03-29 at 11:39 +0200, Raphaël Quinet wrote:
> > Providing a one-click download button is unlikely to cause more
> > problems or confusion.
> 
> In my opinion it would. Users wouldn't know where to get information
> about the installer they just downloaded or where to report problems
> with it.

Why wouldn't they know?  They visit www.gimp.org to get their
software, so it makes sense that they also look around on that same
site if they want to get information or to report problems about
what they just downloaded.

Currently, even if they download the binary package from SourceForge,
they will anyway have to go back to www.gimp.org if they want to get
the information about how to use Bugzilla to report bugs.  And since
we discussed previously the opportunity to move the installer FAQ to
gimp.org (if Jernej agrees), the users would find everything they
need on the web site.

> We should IMO keep a Download button and we should try to figure out the
> user's operating system to make it as simple as possible to get to the
> page where we explain that the GIMP team only provides the source code
> and where we point people to the binary installer. We should also
> encourage Jernej to provide a single installer for GTK+ and GIMP.

Regardless of what we say about it, people do not care if the team
provides only the source code.  As I mentioned previously, the Windows
package built by Jernej is considered as "the" GIMP package by most
users and they probably do not know that the only official package from
the team is the source code.  And IMHO, they shouldn't even have to
know.

Most Linux users know that when a new package is released (GIMP or any
other software), this usually means that a new version of the source
code is out and they either have to build it on their own or to wait
for their favorite distro to update their package.  Windows users and
MacOS X users do not have the same expectations: they expect to be
able to download and install the software immediately.  If the Windows
binary package is not available, then the software is not released
yet.

Since Firefox was cited as an example at the beginning of this thread,
I think that we should follow the same example and try to have
installers for Windows and MacOS X (if possible) ready when we
announce a new stable release.  Other packages that are less popular
than GIMP or Firefox follow the same model, so why couldn't we help
our users in the same way?

I know that this is a change compared to our current policy and it
also raises some practical problems if we want to have packages ready
on time (more pressure on Jernej...) but I think that it would be
better for the (Windows) users than sticking to the current policy
"we only release the source code".

-Raphaël
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