Re: [GNC] Lost Files update
> On 20 Feb 2021, at 16:10, Mahon Finbar wrote: > > Hello again, > > No reaction to my previous post. > > The list of files under gnucash are all dated 5 Feb 2018 should there be > something more recent? > > TIA for any reply Adrien responded yesterday at 19:33 (GMT), looking for more information. Michael ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Lost Files update
Hello again, No reaction to my previous post. The list of files under gnucash are all dated 5 Feb 2018 should there be something more recent? TIA for any reply ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Lost Files
I'm not sure about the cause of the initial crash, but it sounds like you might have been using a different file when the crash happened. Upon re-launching GnuCash, it opened a different file from back when you had that report opened and then closed GnuCash. (last saved state of that file) Do you normally start GnuCash by double-clicking files, or by clicking the app icon? Do you see files in your data folder with date/time stamps preceding the .gnucash extension but otherwise named like your book? If so can you determine by modified date which file you were last using? Finally, any reason you haven't moved to 4.4? Regards, Adrien On 2/19/21 10:14 AM, Mahon Finbar wrote: Hello, In the middle of working normally in Version: 4.2 Build ID: 4.2+(2020-09-26) In Windows 10 home version 1903 it crashed while entering an amount in the withdrawal column. I restarted and it showed me a report I had created a while back and nothing else. When I tried to open the 'accounts' under the file tab it hangs with the blue circle and then drops me back to the report, There don't appear to be any newer accounts, that I can find. Help please, should I look in my backblaze latest backup but what filr should I be looking for? ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Lost Files
Hello, In the middle of working normally in Version: 4.2 Build ID: 4.2+(2020-09-26) In Windows 10 home version 1903 it crashed while entering an amount in the withdrawal column. I restarted and it showed me a report I had created a while back and nothing else. When I tried to open the 'accounts' under the file tab it hangs with the blue circle and then drops me back to the report, There don't appear to be any newer accounts, that I can find. Help please, should I look in my backblaze latest backup but what filr should I be looking for? TIA ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Lost Files
> Message: 3 > Date: Tue, 17 Jul 2018 21:19:29 +0100 > From: Michael Berkson > To: gnucash-user@gnucash.org > Subject: [GNC] Lost Files > Message-ID: <19067f7d-1b8d-4c94-a732-b7113b1bf...@tiscali.co.uk> > Content-Type: text/plain; charset=utf-8; format=flowed > > I have lost all ledger and log files between 13 Oct 2017 and 15 July > 2018.? Unbelievably, they are also missing from my off-line back up. > > On 14 July 2018, I tried to open GnuCash.? The sequence appeared normal > until completion of user data download, when the file opened as a > minimized icon on the task bar, which I could not expand or read.?? > Since then every attempt to open GnuCash brings up? the 13 Oct 2017 > version updated only by scheduled credits. > > I am using GnuCash 3.1.? My operating System is Windows 10 Professional > and my preferred browser is Firefox 61.0.1 (32-bit). > > I have run a System Restore and two lost file programs, EaseUS Data > Recovery and DiskDigger, without success. > > Can you please help me to retrieve my missing accounts. > > -- > Thanks > > Michael Berkson > > Southernwood > 5 Woollards Lane > Great Shelford > CAMBRIDGE > CB22 5LZ > > Tel (Home) 01223 844503 > Office 01223 840510 > Mobile 07505 948170 > e-mail michael.berk...@tiscali.co.uk > Hi Michael, I suspect your data files are OK but they are not where you think they are. Sounds like you have hit a bug that has already been fixed in the latest version. Either update to 3.2 or edit your .gcm file and replace both -32000 figures with 0 before starting GnuCash. See https://bugs.gnucash.org/show_bug.cgi?id=796256 Regards, Chris Good ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Lost Files
I have moved entire directories when my dog nudged my elbow as I was using my mouse. David C On Wed, Jul 18, 2018 at 11:47 AM, Michael Berkson via gnucash-user < gnucash-user@gnucash.org> wrote: > Thank you for your very helpful advice. I found the missing file in a > different directory. However, the file opened as a minimized icon on the > task bar, which I could not expand or read. I was able to take a copy of > the immediately preceding backup, which opened normally. I am now using an > updated file from this backup as my master. > > I suspect that the change of location resulted from my attempts to open > the minimised file, while I was searching through the history. > > Regards > > Michael Berkson > > Southernwood > 5 Woollards Lane > Great Shelford > CAMBRIDGE > CB22 5LZ > > Tel (Home) 01223 844503 > Office 01223 840510 > Mobile 07505 948170 > e-mail michael.berk...@tiscali.co.uk > > On 18/07/2018 3:42 PM, Adrien Monteleone wrote: > >> Perhaps the files just aren’t where you are expecting them to be? (It can >> be too easy to click quickly when saving a file resulting in data winding >> up in odd locations) The ‘helpful’ feature of Gnucash that opens your last >> used file when opening the application can lead to the ‘forgetfulness’ of >> where the data is stored. If when last saving, you didn’t notice the >> location wasn’t where you normally save to, that ‘helpful’ feature makes >> finding the file in such a situation a tad difficult. (not that I’d change >> the feature, it’s just a ‘cost’ associated with it) >> >> I’d do a search in Explorer to find any file with a .gnucash extension. >> (“*.gnucash”) Search all folders and drives, including hidden folders and >> system folders. Also be sure to not restrict the file type. (you may need >> to do an ‘Advanced’ search to enable all of those options) If you find the >> desired file, check that same location in the backup. My guess will be >> you’ll see a copy in that same odd place. >> >> Finally, for the future, my advice would be to pay head to the rule, “If >> your data doesn’t exist in three places, it doesn’t exist at all.” That >> means, you need a backup, for your backup. Ideally, not just three physical >> copies, but in three physically separate locations. (not always easy to >> accomplish, but you’ll be reducing the probability of permanently lost data >> to nil) >> >> Regards, >> Adrien >> >> On Jul 17, 2018, at 3:19 PM, Michael Berkson via gnucash-user < >>> gnucash-user@gnucash.org> wrote: >>> >>> I have lost all ledger and log files between 13 Oct 2017 and 15 July >>> 2018. Unbelievably, they are also missing from my off-line back up. >>> >>> On 14 July 2018, I tried to open GnuCash. The sequence appeared normal >>> until completion of user data download, when the file opened as a minimized >>> icon on the task bar, which I could not expand or read. Since then every >>> attempt to open GnuCash brings up the 13 Oct 2017 version updated only by >>> scheduled credits. >>> >>> I am using GnuCash 3.1. My operating System is Windows 10 Professional >>> and my preferred browser is Firefox 61.0.1 (32-bit). >>> >>> I have run a System Restore and two lost file programs, EaseUS Data >>> Recovery and DiskDigger, without success. >>> >>> Can you please help me to retrieve my missing accounts. >>> >>> -- >>> Thanks >>> >>> Michael Berkson >>> >>> Southernwood >>> 5 Woollards Lane >>> Great Shelford >>> CAMBRIDGE >>> CB22 5LZ >>> >>> Tel (Home) 01223 844503 >>> Office 01223 840510 >>> Mobile 07505 948170 >>> e-mail michael.berk...@tiscali.co.uk >>> >>> ___ >>> gnucash-user mailing list >>> gnucash-user@gnucash.org >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> If you are using Nabble or Gmane, please see >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> - >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >>> >> >> ___ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> - >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this list on all your replies. > You
Re: [GNC] Lost Files
Thank you for your very helpful advice. I found the missing file in a different directory. However, the file opened as a minimized icon on the task bar, which I could not expand or read. I was able to take a copy of the immediately preceding backup, which opened normally. I am now using an updated file from this backup as my master. I suspect that the change of location resulted from my attempts to open the minimised file, while I was searching through the history. Regards Michael Berkson Southernwood 5 Woollards Lane Great Shelford CAMBRIDGE CB22 5LZ Tel (Home) 01223 844503 Office 01223 840510 Mobile 07505 948170 e-mail michael.berk...@tiscali.co.uk On 18/07/2018 3:42 PM, Adrien Monteleone wrote: Perhaps the files just aren’t where you are expecting them to be? (It can be too easy to click quickly when saving a file resulting in data winding up in odd locations) The ‘helpful’ feature of Gnucash that opens your last used file when opening the application can lead to the ‘forgetfulness’ of where the data is stored. If when last saving, you didn’t notice the location wasn’t where you normally save to, that ‘helpful’ feature makes finding the file in such a situation a tad difficult. (not that I’d change the feature, it’s just a ‘cost’ associated with it) I’d do a search in Explorer to find any file with a .gnucash extension. (“*.gnucash”) Search all folders and drives, including hidden folders and system folders. Also be sure to not restrict the file type. (you may need to do an ‘Advanced’ search to enable all of those options) If you find the desired file, check that same location in the backup. My guess will be you’ll see a copy in that same odd place. Finally, for the future, my advice would be to pay head to the rule, “If your data doesn’t exist in three places, it doesn’t exist at all.” That means, you need a backup, for your backup. Ideally, not just three physical copies, but in three physically separate locations. (not always easy to accomplish, but you’ll be reducing the probability of permanently lost data to nil) Regards, Adrien On Jul 17, 2018, at 3:19 PM, Michael Berkson via gnucash-user wrote: I have lost all ledger and log files between 13 Oct 2017 and 15 July 2018. Unbelievably, they are also missing from my off-line back up. On 14 July 2018, I tried to open GnuCash. The sequence appeared normal until completion of user data download, when the file opened as a minimized icon on the task bar, which I could not expand or read. Since then every attempt to open GnuCash brings up the 13 Oct 2017 version updated only by scheduled credits. I am using GnuCash 3.1. My operating System is Windows 10 Professional and my preferred browser is Firefox 61.0.1 (32-bit). I have run a System Restore and two lost file programs, EaseUS Data Recovery and DiskDigger, without success. Can you please help me to retrieve my missing accounts. -- Thanks Michael Berkson Southernwood 5 Woollards Lane Great Shelford CAMBRIDGE CB22 5LZ Tel (Home) 01223 844503 Office 01223 840510 Mobile 07505 948170 e-mail michael.berk...@tiscali.co.uk ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Lost Files
Perhaps the files just aren’t where you are expecting them to be? (It can be too easy to click quickly when saving a file resulting in data winding up in odd locations) The ‘helpful’ feature of Gnucash that opens your last used file when opening the application can lead to the ‘forgetfulness’ of where the data is stored. If when last saving, you didn’t notice the location wasn’t where you normally save to, that ‘helpful’ feature makes finding the file in such a situation a tad difficult. (not that I’d change the feature, it’s just a ‘cost’ associated with it) I’d do a search in Explorer to find any file with a .gnucash extension. (“*.gnucash”) Search all folders and drives, including hidden folders and system folders. Also be sure to not restrict the file type. (you may need to do an ‘Advanced’ search to enable all of those options) If you find the desired file, check that same location in the backup. My guess will be you’ll see a copy in that same odd place. Finally, for the future, my advice would be to pay head to the rule, “If your data doesn’t exist in three places, it doesn’t exist at all.” That means, you need a backup, for your backup. Ideally, not just three physical copies, but in three physically separate locations. (not always easy to accomplish, but you’ll be reducing the probability of permanently lost data to nil) Regards, Adrien > On Jul 17, 2018, at 3:19 PM, Michael Berkson via gnucash-user > wrote: > > I have lost all ledger and log files between 13 Oct 2017 and 15 July 2018. > Unbelievably, they are also missing from my off-line back up. > > On 14 July 2018, I tried to open GnuCash. The sequence appeared normal until > completion of user data download, when the file opened as a minimized icon on > the task bar, which I could not expand or read. Since then every attempt to > open GnuCash brings up the 13 Oct 2017 version updated only by scheduled > credits. > > I am using GnuCash 3.1. My operating System is Windows 10 Professional and > my preferred browser is Firefox 61.0.1 (32-bit). > > I have run a System Restore and two lost file programs, EaseUS Data Recovery > and DiskDigger, without success. > > Can you please help me to retrieve my missing accounts. > > -- > Thanks > > Michael Berkson > > Southernwood > 5 Woollards Lane > Great Shelford > CAMBRIDGE > CB22 5LZ > > Tel (Home) 01223 844503 > Office 01223 840510 > Mobile 07505 948170 > e-mail michael.berk...@tiscali.co.uk > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Lost Files
I have lost all ledger and log files between 13 Oct 2017 and 15 July 2018. Unbelievably, they are also missing from my off-line back up. On 14 July 2018, I tried to open GnuCash. The sequence appeared normal until completion of user data download, when the file opened as a minimized icon on the task bar, which I could not expand or read. Since then every attempt to open GnuCash brings up the 13 Oct 2017 version updated only by scheduled credits. I am using GnuCash 3.1. My operating System is Windows 10 Professional and my preferred browser is Firefox 61.0.1 (32-bit). I have run a System Restore and two lost file programs, EaseUS Data Recovery and DiskDigger, without success. Can you please help me to retrieve my missing accounts. -- Thanks Michael Berkson Southernwood 5 Woollards Lane Great Shelford CAMBRIDGE CB22 5LZ Tel (Home) 01223 844503 Office 01223 840510 Mobile 07505 948170 e-mail michael.berk...@tiscali.co.uk ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
