Re: Question about new IBM support site

2019-07-29 Thread Chuck Kreiter
Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Lizette Koehler Sent: Monday, July 29, 2019 1:17 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Question about new IBM support site There are more buttons to press I have had to wait a few minutes after pulling up a CASE Then a button

Re: Question about new IBM support site

2019-07-29 Thread Lizette Koehler
2019 8:04 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: Question about new IBM support site > > The "new tools" are neither as reliable, available or functional as those > they replace. > > -Original Message- > From: IBM Mainframe Discussion List On Beh

Re: Question about new IBM support site

2019-07-29 Thread Jousma, David
AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Question about new IBM support site **CAUTION EXTERNAL EMAIL** **DO NOT open attachments or click on links from unknown senders or unexpected emails** I can no longer see a PMR (SR?) for a particular account code and have reported it, but since the

Re: Question about new IBM support site

2019-07-29 Thread Beesley, Paul
to the new system. Regards and thanks Paul -Original Message- From: IBM Mainframe Discussion List On Behalf Of Lopez, Sharon Sent: Monday, July 29, 2019 4:00 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Question about new IBM support site My DB2 co-worker was telling me that he cannot see Level 2

Re: Question about new IBM support site

2019-07-29 Thread Allan Staller
The "new tools" are neither as reliable, available or functional as those they replace. -Original Message- From: IBM Mainframe Discussion List On Behalf Of Lopez, Sharon Sent: Monday, July 29, 2019 10:00 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Question about new IBM suppor

Question about new IBM support site

2019-07-29 Thread Lopez, Sharon
My DB2 co-worker was telling me that he cannot see Level 2's respond to his SR now with the new system. Has anyone else experienced this; is this working as designed? Thank you. Sharon Lopez Software Systems Programming Specialist BB - IT Production Engineering - Mainframe OS 3200 Beechleaf Ct