Re: Documentation availability was Re: EXTERNAL: Re: IBM z/OS Product Documentation 2016

2016-03-29 Thread Mullen, Patrick
@LISTSERV.UA.EDU Subject: Re: Documentation availability was Re: EXTERNAL: Re: IBM z/OS Product Documentation 2016 I have stated repeatedly that the "new service tools" (i.e. the web interface) have *NEVER* been as reliable or available as the "green screen apps" they replaced.

Re: Documentation availability was Re: EXTERNAL: Re: IBM z/OS Product Documentation 2016

2016-03-27 Thread Staller, Allan
I have stated repeatedly that the "new service tools" (i.e. the web interface) have *NEVER* been as reliable or available as the "green screen apps" they replaced. For a company whose flagship claims "6 nines" of availability, this should be an embarrassment. Should not the support tools be

Re: Documentation availability was Re: EXTERNAL: Re: IBM z/OS Product Documentation 2016

2016-03-26 Thread Ed Gould
On Mar 26, 2016, at 11:32 AM, Clark Morris wrote: [Default] On 25 Mar 2016 12:34:59 -0700, in bit.listserv.ibm-main 00e2883cf878-dmarc-requ...@listserv.ua.edu (Eosze, Jonathan L.) wrote: Unfortunately, I have encountered the inability to access Knowledge Center on more than one occasion.