[IMail Forum] Webmail socket errors. Please help

2004-11-06 Thread Dan Niculae
I have a lot of errors in the webmail log like this one: Web Error [E] TCP accept error. 10004 (consecutive_accept_error_count=1 on IWebMsg Normal listen socket 604). or a different socket number ... and I have no web access to the server. Any advice would beappreciated. Dan

[IMail Forum] Webmail socket errors- next message Please help

2004-11-06 Thread Dan Niculae
Maybe is important:the next message is Normal TCP listener exiting I have a lot of errors in the webmail log like this one: Web Error [E] TCP accept error. 10004 (consecutive_accept_error_count=1 on IWebMsg Normal listen socket 604). or a different socket number ... and I have no web

Re: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Bud Durland
Bill Foresman wrote: isn't ipswitch using norton for their antivirus? Perhaps, but no serious ipswitch customer is... -- Bud Durland, CNE [EMAIL PROTECTED] fax: 518-561-0017

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Bruce Barnes
I totally agree. We do not do business with anyone who out sources their tech support. We've lost enough jobs to overseas call centers and it's time to start voting with our checkbooks and credit cards. Bruce Barnes -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Evans Martin
AMEN Brotha! We are evaluating all of our vendor's support offerings as well and are looking for alternative products if they are not home grown. As a customer, I should only have to overcome the technical issues NOT the language barrier as well. Keep up the good work! Evans Martin

Re: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Jeffery Rehm
Oh my, how the Ipswitch plot thickens... - Original Message - From: Bruce Barnes [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Saturday, November 06, 2004 11:59 Subject: RE: [IMail Forum] OT: Need to Vent I totally agree. We do not do business with anyone who out sources their

Re: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Jeffery Rehm
You bet!!! I would MUCH rather deal with a tech support person in the US that can't speak English than one overseas that can't. - Original Message - From: Evans Martin [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Saturday, November 06, 2004 12:59 Subject: RE: [IMail Forum] OT: Need to

RE: [IMail Forum] Attachment Size

2004-11-06 Thread Ted Galerneau
Can't say that I've ever been watching the CPU when that happens, but with real time AV and everything else I wonder what would happen if a lot of folks all did that at the same time? We've clamped our files size to 3 Megs and recommend FTP of Sharepoint and if they are still protest we recommend

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Ted Galerneau
Funny thing about all of this is that those that seem to charge us the most for what they provide are often the ones that offer the least in terms of support and resolve. They charge so much but then instead of supporting our local economy they farm it out to sweatshop style support people who a

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Bill Foresman
I just renewed the support contracts for our Cisco Routers and there were a whopping $200 each. How can ipswitch lose money on their support when Cisco must pay people WAY more than ipswitch. Also, I can call them 24 hours a day even on Xmas. Oh well. Bill Foresman Matrosity Hosting

Re: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Darrell \([EMAIL PROTECTED])
And you didn't even mention that with Cisco their support is AWESOME.. Darrell --- Check out http://www.invariantsystems.com for utilities for Declude And Imail. IMail/Declude Overflow Queue Monitoring, MRTG Integration, and Log Parsers. - Original

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Bill Foresman
Yes, it is. Bill Foresman Matrosity Hosting www.matrosityhosting.com Office: (850) 656-2644 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL PROTECTED]) Sent: Saturday, November 06, 2004 4:31 PM To: [EMAIL PROTECTED] Subject: Re: [IMail

Re: [IMail Forum] OT: Need to Vent

2004-11-06 Thread x
Bill Foresman wrote: I just renewed the support contracts for our Cisco Routers and there were a whopping $200 each. How can ipswitch lose money on their support when Cisco must pay people WAY more than ipswitch. Also, I can call them 24 hours a day even on Xmas. Oh well. Bill Foresman Matrosity

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Evans Martin
Because their product is SO good that the overall support costs are lower. -Original Message- From: [EMAIL PROTECTED] [mailto:IMail_Forum- [EMAIL PROTECTED] On Behalf Of Bill Foresman Sent: Saturday, November 06, 2004 3:27 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] OT: Need

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Paul Navarre
Because their product is SO good that the overall support costs are lower. I would actually think that Cisco would have far more support issues than Ipswitch due to the relative complexity of their products. While quality of the products is certainly a large factor, there are only so many ways

RE: [IMail Forum] OT: Need to Vent

2004-11-06 Thread Bill Foresman
That's why I'm not clear on how ipswtich is maintaining that their support is a loss at $495 per year. Doesn't matter anymore as we'll be moving on anyway but it just begs the question. Bill Foresman Matrosity Hosting www.matrosityhosting.com Office: (850) 656-2644 -Original Message-