[IM-Talk] InterMapper 5.4 alpha-test program

2010-11-17 Thread Janice Losgar
love the traffic ants. With over 1,500 species of ants in Australia, we figure that we'll never run out of code names... http://www.ento.csiro.au/aicn/images/cain4075.jpg_ Regards, Janice Losgar Dartware, LLC

Re: [IM-Talk] Odd Behaviour with Host Resources Probe

2010-11-15 Thread Janice Losgar
increasing the timeout for the probe (Set Info Set Timeout) to allow the device more time to respond. -- Regards, Janice Losgar Dartware, LLC List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com

Re: [IM-Talk] Odd Behaviour with Host Resources Probe

2010-11-15 Thread Janice Losgar
Hi Steve, Yes. The easiest way to do this is to open the server-wide device list from the Map List window, sort by probe type, select the devices you want to change, then right-click and choose 'Set Info Set Timeout' from the contextual menu. Regards, Janice Losgar Dartware, LLC (603) 643

Re: [IM-Talk] IM Flows with ASN

2010-11-15 Thread Janice Losgar
Hi Mehmet, This is not currently possible, but we do have the ability to retrieve ASN numbers logged as a feature request in our system. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Nov 15, 2010, at 8:35 AM, Mehmet Akcin wrote: is there a way to have IM Flows to display

Re: [IM-Talk] Flows Showing data from clarification

2010-11-15 Thread Janice Losgar
-- usually a vanishingly small difference, but non-zero. When looking at a single exporter, everything should be consistent, but the time skews may not be the same when examining results from All Exporters on one graph. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Nov 15, 2010, at 9:27 AM

[IM-Talk] InterMapper 5.4 alpha-test program

2010-11-15 Thread Janice Losgar
! -- The InterMapper Team PS. Why froglet? Well, all of our customers love the traffic ants. With over 1,500 species of ants in Australia, we figure that we'll never run out of code names... http://www.ento.csiro.au/aicn/images/cain4075.jpg_ Regards, Janice Losgar Dartware, LLC (603) 643-9600

[IM-Talk] Redirecting users to a specific map on the web server

2010-10-31 Thread Janice Losgar
://forums.dartware.com/viewtopic.php?t=1371 -- Regards, Janice Losgar Dartware, LLC List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: intermapper-talk-...@list.dartware.com

[IM-Talk] InterMapper 5.3.6 is available

2010-10-22 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.3.6. This release is a no-cost upgrade for everyone whose maintenance contract is currently in force. CHANGES SINCE 5.3.5: - Customers with a 25-device license or higher can now use InterMapper Database. - Removed Set

Re: [IM-Talk] InterMapper Flows appears to be losing data from the database.

2010-10-20 Thread Janice Losgar
Hi Randy, I have opened a support ticket for this issue. You will receive an email shortly from the ticketing system. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Oct 20, 2010, at 9:24 AM, Randy Baker wrote: A couple of weeks ago we went from a medium database to a large

Re: [IM-Talk] Question about chart data source information

2010-10-20 Thread Janice Losgar
this. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Oct 20, 2010, at 10:48 AM, Bremner, Cameron (Pacific) wrote: Is there a way to reveal the actual data source for charts? List archives: http://www.mail-archive.com

Re: [IM-Talk] upgrading from 4.4.3 to 5.3.5

2010-10-19 Thread Janice Losgar
That is to be expected, as that information is contained in the map file. You should recreate the map status probes (submaps). The easiest way to do this is to simply drag the maps you want to create submaps for onto the main overview map. Regards, Janice Losgar Dartware, LLC (603) 643-9600

Re: [IM-Talk] where to install

2010-10-19 Thread Janice Losgar
On 10/19/2010 3:44 PM, Paul M. Hill wrote: Does the script doing the work get installed on the intermapper server or on the server being probed? Paul, The script is installed on the InterMapper server, in the InterMapper Settings/Tools folder. Regards, Janice Losgar Dartware, LLC

Re: [IM-Talk] Feature Request

2010-10-18 Thread Janice Losgar
, along with their thresholds and the notifications to be sent. Additional information can be found in the Developer Guide: http://download.intermapper.com/docs/DevGuide/Content/02-CustomProbes/alarmpoints.htm Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Oct 18, 2010, at 10

Re: [IM-Talk] upgrading from 4.4.3 to 5.3.5

2010-10-18 Thread Janice Losgar
into the appropriate location on the new server. Anything else to be aware of? Joubin, There are additional considerations based upon the platform. Complete migration instructions are located in this Knowledge Base topic: http://forums.dartware.com/viewtopic.php?t=23 Regards, Janice Losgar Dartware, LLC

Re: [IM-Talk] Feature Request

2010-10-18 Thread Janice Losgar
probe to ignore all but one storage table entry. You could then group all the probes into one icon (one probe group) and acknowledge each separately. Regards, Janice Losgar Dartware, LLC List archives: http://www.mail

Re: [IM-Talk] Flows: Discrepance on database capacity

2010-10-07 Thread Janice Losgar
before then are treated as negative numbers.) Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Oct 7, 2010, at 12:11 PM, Randy Baker wrote: On my Intermapper Client, the client reports that there are ~14,886 days total in database and ~5 hours in memory. In my Managers client

Re: [IM-Talk] Flows - Checking selected ports

2010-10-07 Thread Janice Losgar
Randy, Someone will correct me if I am wrong, but I don't see a way to enter a range of ports. I believe the port filter only allows you to enter one port at a time, but this sounds like it would be a useful feature if it isn't currently supported. Regards, Janice Losgar Dartware, LLC (603

Re: [IM-Talk] Remote Probe?

2010-09-21 Thread Janice Losgar
Hi Christopher, Are you able to ping these devices from this server? Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Sep 21, 2010, at 10:02 AM, Christopher Brizzell wrote: Does Intermapper have any sort of remote probe? Here is my situation - I have a server which

Re: [IM-Talk] Question about Motorola Canopy probe

2010-09-20 Thread Janice Losgar
On 9/20/2010 5:04 PM, Gino Villarini wrote: I upgraded my Intemmaper to the latest, I know see a Motorola Canopy Probe AP 9.x, whats the diff between this one and the standard one? Hi Gino, The Canopy AP 9.x probe was updated to use the 9.x firmware value for boxtemp. Regards, Janice

Re: [IM-Talk] refresh lost in web 5.3.4?

2010-09-17 Thread Janice Losgar
. Hi Debbie, Are all the pages not refreshing? Or is it a specific page? What is the refresh interval that you have set? Regards, Janice Losgar Dartware, LLC List archives: http://www.mail-archive.com/intermapper-talk

Re: [IM-Talk] refresh lost in web 5.3.4?

2010-09-17 Thread Janice Losgar
, as it is no longer functional. I'll submit it to the developers. Regards, Janice Losgar Dartware, LLC List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email

[IM-Talk] InterMapper 5.3.4 is available!

2010-09-13 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.3.4. This release is a no-cost upgrade for everyone whose maintenance contract is currently in force. CHANGES SINCE 5.3.3: - Added support for SECURE:NO_TLS option in SSL-enabled TCP probes. - When using an IM Auth

Re: [IM-Talk] Sub-Map alarm behavior with Map Status probe

2010-09-13 Thread Janice Losgar
that status back to the other map. There is no convenient way to get out of this situation. Consequently, you should use the technique described in this KB topic to create links to other maps: http://forums.dartware.com/viewtopic.php?t=392highlight=map+status Regards, Janice Losgar Dartware

[IM-Talk] InterMapper 5.3.3 is available!

2010-09-09 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.3.3. This release is a no-cost upgrade for everyone whose maintenance contract is currently in force. CHANGES SINCE 5.3.2: - Allow SNMP scalars to be used in dynamic OID's in custom snmp probes. - Allow SNMP scalars to

Re: [IM-Talk] Can I temporarily disable notifications but continue to log probe data?

2010-08-09 Thread Janice Losgar
Hi Randy, This is an enhancement request that we have in our system. I would be happy to add your name to the list of customers who would like to see this feature implemented. Regards, Janice Losgar Dartware, LLC On Aug 9, 2010, at 9:23 AM, Randy Baker wrote: We have situations where our

Re: [IM-Talk] SMS Packaging

2010-08-07 Thread Janice Losgar
to deploy it this way, but I'll discuss it with the developers. Regards, Janice Losgar Dartware, LLC On Aug 7, 2010, at 12:36 AM, Kevin Wigle wrote: Hey Group! We have a good number of analysts that use Intermapper Remote and keeping them up to date has been a bit of an issue. So I thought I'd

Re: [IM-Talk] SMS Packaging

2010-08-07 Thread Janice Losgar
key to continue sort of things, etc..., sometimes called a silent or unattended install. thanks, Kevin -Original Message- From: InterMapper-Talk@list.dartware.com [mailto:intermapper-t...@list.dartware.com] On Behalf Of Janice Losgar Sent: 07 August, 2010 8:57 AM

Re: [IM-Talk] how I can to stake a sql server on the InterMapper-Map?

2010-07-21 Thread Janice Losgar
, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jul 21, 2010, at 5:10 AM, Duck wrote: Hello, I would like to stake one sql server on the InterMapper-Map, but there is the error, that the server doesn't exists or access denied. When I go to Server-Log in and enter the Username: admin

[IM-Talk] InterMapper 5.3.2 is available

2010-07-15 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.3.2. This release is a no-cost upgrade for everyone whose maintenance contract is currently in force. CHANGES SINCE 5.3.1: - Anything a command-line probe writes to stderr is echoed to the debug log if detailed logging

Re: [IM-Talk] just switches and routers

2010-06-18 Thread Janice Losgar
Janos, You can enter the switches and routers manually using the Insert Device window. You can also import the devices via a data file: http://download.dartware.com/docs/UserGuide/Content/04-Creating_Maps/04-01-Import-Export/Exporting_Data_From_Maps.htm Regards, Janice Losgar Dartware, LLC

Re: [IM-Talk] noob remote question

2010-06-17 Thread Janice Losgar
Hi BIll, The remote client can connect to any InterMapper server, regardless of platform. Make sure you have configured the remote server firewall (Server Settings Remote Server) to allow access from the Windows client's IP address. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114

[IM-Talk] InterMapper Flows 1.2.1 is available

2010-06-16 Thread Janice Losgar
Folks: A new version of InterMapper Flows 1.2.1 is available. It contains many new features, minor enhancements and bug fixes. Please see the Release Notes for a complete list. This version of the software is a no-cost upgrade for everyone whose maintenance contract is currently in force. -

[IM-Talk] InterMapper 5.3 is available

2010-06-16 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.3. This release is a no-cost upgrade for everyone whose maintenance contract is currently in force. InterMapper 5.3 brings a host of new features, including: * Better performance when handling maps with many hidden

Re: [IM-Talk] InterMapper 5.3b7 is available

2010-06-16 Thread Janice Losgar
Hi Matthew, 5.3 was released today, so it is no longer in beta. You can download it here: http://www.intermapper.com/download-intermapper Please let me know if the problem persists after you upgrade. Thanks! Regards, Janice Losgar Dartware, LLC On Jun 16, 2010, at 4:20 PM, Matthew Bartlett

[IM-Talk] InterMapper 5.3b7 is available

2010-06-15 Thread Janice Losgar
Folks: A new external beta test version of InterMapper 5.3b7 (Ghost) is now available. We would be delighted to have you use it and send us comments and bug reports. It contains many new features and several bug fixes. Please see the What's New page and the Release Notes for a complete list.

[IM-Talk] InterMapper 5.2.7 is available

2010-06-14 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.2.7. This production version of the software is recommended for all customers and is a no-cost upgrade for everyone whose maintenance contract is currently in force. InterMapper 5.2.7 includes a few bug fixes and an

[IM-Talk] InterMapper 5.3b6 is available

2010-06-14 Thread Janice Losgar
Folks: A new external beta test version of InterMapper 5.3b6 (Ghost) is now available. We would be delighted to have you use it and send us comments and bug reports. It contains many new features and several bug fixes. Please see the What's New page and the Release Notes for a complete

Re: [IM-Talk] Suggestions for future release

2010-06-11 Thread Janice Losgar
Hi Randy, OK, I added your comments to the enhancement request ticket. Thanks for the feedback! Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jun 11, 2010, at 11:47 AM, Randy Baker wrote: Hi Janice: I am aware that I can change colours under Chart Options Data Window

Re: [IM-Talk] Interface window customization

2010-06-10 Thread Janice Losgar
John, It isn't possible to customize this window at the moment, but I would be happy to submit this as an enhancement request for you. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jun 10, 2010, at 12:07 PM, John Gizel wrote: I saw the response on this. Adding the ifAlias

Re: [IM-Talk] Problem with refresh function in InterMapper WebAccess

2010-06-04 Thread Janice Losgar
a bug that the SET button appears anywhere at all. It will be removed in a future release. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jun 4, 2010, at 10:40 AM, kaijlh wrote: Hi, when accessing to InterMapper 5.2.4 in WebAccess, the 'Set' button does not appear anymore

Re: [IM-Talk] InterMapper MIBs

2010-06-04 Thread Janice Losgar
the device. To start creating custom SNMP probes, you should begin by reading the information on this page: http://www.intermapper.com/custom-probes-a-snmp/171-writing-custom-snmp-probes- Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jun 4, 2010, at 11:29 AM, Bereznay, Ryan wrote

[IM-Talk] InterMapper 5.3b4 is available

2010-06-04 Thread Janice Losgar
Folks: A new external beta test version of InterMapper 5.3b4 (Ghost) is now available. We would be delighted to have you use it and send us comments and bug reports. It contains many new features and several bug fixes. Please see the What's New page and the Release Notes for a complete

Re: [IM-Talk] :!: Problem with Map Names in IM 5.2.4

2010-06-02 Thread Janice Losgar
(/ indicates the map lies at the root folder in the Map List). Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jun 2, 2010, at 11:53 AM, kaijlh wrote: ${PARAM:Map Name} List archives: http://www.mail-archive.com

Re: [IM-Talk] phpPGadmin

2010-06-01 Thread Janice Losgar
Andrey, Does this topic on connecting with pgAdmin help at all? I know it is a different tool, but the same requirements on the server apply: http://forums.dartware.com/viewtopic.php?t=888sid=041ec28cbea456f74bb032425af0e0a9 Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Jun 1

Re: [IM-Talk] phpPGadmin

2010-06-01 Thread Janice Losgar
Message- From: InterMapper-Talk@list.dartware.com [mailto:intermapper-t...@list.dartware.com] On Behalf Of Janice Losgar Sent: Tuesday, June 01, 2010 2:42 PM To: InterMapper Discussion Subject: Re: [IM-Talk] phpPGadmin Andrey, Does this topic on connecting with pgAdmin help at all? I

Re: [IM-Talk] Interface window customization

2010-05-30 Thread Janice Losgar
It isn't possible to display the IP address of interfaces in the Interfaces Window. However, you can use the SNMP -- Table Viewer probe to display Layer 2 and Layer 3 tables, which include the IP addresses of the interfaces. Regards, Janice Losgar Dartware, LLC On May 30, 2010, at 7:48 AM

Re: [IM-Talk] InterMapper 5.3b3 is available

2010-05-27 Thread Janice Losgar
Hi Manicka, I will have someone in customer service contact you regarding the licenses. Regards, Janice Losgar Dartware, LLC On May 27, 2010, at 12:38 AM, Manickaraja Arumugam wrote: Hi Janice, I appreciate the concept of the centralized license model. At Lost one of my old requirement

Re: [IM-Talk] InterMapper 5.3b3 is available ANOMOLIES

2010-05-27 Thread Janice Losgar
? I would like to see the server debug log, which you can send using the Help Report a Bug window. Thanks! Regards, Janice Losgar Dartware, LLC List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com

[IM-Talk] InterMapper 5.3b3 is available

2010-05-26 Thread Janice Losgar
Folks: A new external beta test version of InterMapper 5.3b3 (Ghost) is now available. We would be delighted to have you use it and send us comments and bug reports. It contains many new features and several bug fixes. Please see the What's New page and the Release Notes for a complete

[IM-Talk] InterMapper 5.3b2 is available

2010-05-24 Thread Janice Losgar
Folks: A new external beta test version of InterMapper 5.3b2 (Ghost) is now available. We would be delighted to have you use it and send us comments and bug reports. It contains many new features and several bug fixes. Please see the What's New page and the Release Notes for a complete

Re: [IM-Talk] Probe to verify UNC path exists

2010-05-24 Thread Janice Losgar
Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On May 24, 2010, at 1:04 PM, RichB wrote: Is there a way to verify a UNC path exists? For example a file share should be present for users to share files but occasionally it gets deleted. we'd like to know as soon as that happens

Re: [IM-Talk] Re: Probe to verify UNC path exists

2010-05-24 Thread Janice Losgar
Rich, I would imagine that you could create a command-line probe to do this. It is also possible that there is a Nagios plugin that you could invoke to do this. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On May 24, 2010, at 1:22 PM, RichB wrote: Along the same lines

[IM-Talk] InterMapper 5.2.6 is available

2010-05-21 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.2.6. This production version of the software is recommended for all customers and is a no-cost upgrade for everyone whose maintenance contract is currently in force. InterMapper 5.2.6 includes one important bug fix for

[IM-Talk] InterMapper Flows 1.2.1b3 is available

2010-05-21 Thread Janice Losgar
Folks: A new beta-test version of InterMapper Flows 1.2.1b3 is now available. We would be delighted to have you use it and send us comments and bug reports. It contains some new features, minor enhancements and bug fixes. Please see the Release Notes for a complete list of the new features,

Re: [IM-Talk] Clarification on SNMP - Basic OID probe reporting

2010-05-20 Thread Janice Losgar
. Thanks. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On May 20, 2010, at 10:37 AM, rbaker wrote: I have enabled the SNMP - Basic OID probe on a couple of servers, and I am confused about the results. 1: How does this probe determine TX/RX/minute errors? The reported

Re: [IM-Talk] Feature Request - Timed ACKs for Interfaces

2010-05-06 Thread Janice Losgar
Hi Jefferson, This is a very common request in our system I will add your name to the list. Thanks! Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On May 6, 2010, at 3:35 PM, Jefferson Cowart wrote: I have a map where I show the link status for my server uplinks. If a link

Re: [IM-Talk] SMS Modem

2010-05-05 Thread Janice Losgar
Chris, Here is a list of some of the modems that have been tested by our customers: http://forums.dartware.com/viewtopic.php?t=840 Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On May 5, 2010, at 9:17 AM, Christopher Brizzell wrote: I am looking to get an SMS modem for my

Re: [IM-Talk] Feature request - chart element quick-edit

2010-05-04 Thread Janice Losgar
Hi Joel, Duly noted. Thanks! Regards, Janice Losgar Dartware, LLC On May 4, 2010, at 7:14 PM, Gibby, Joel wrote: Double clicking on a chart element when in edit-map mode should allow us to quickly rename the element, change it's color, symbol etc

Re: [IM-Talk] Traffic utilization per link - adjusting thresholds / enabling alarms

2010-05-03 Thread Janice Losgar
need to create a new instance of the probe for each interface you wish to monitor. You could then create a probe group for the device so you only have one icon on the map and only use one license to monitor all the interfaces. Regards, Janice Losgar Dartware, LLC On May 3, 2010, at 12:58 PM

Re: [IM-Talk] SNMP setup ?

2010-04-29 Thread Janice Losgar
When you changed the community string in the server settings, you changed it for all SNMP probes you add in the future. To change it for existing SNMP probes, open the Set Probe window for the probe(s) and enter the new string there. Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114

Re: [IM-Talk] SNMP setup ?

2010-04-29 Thread Janice Losgar
Hi Andrey, I just submitted these as tickets 83893 and 83894. Thanks! Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 On Apr 29, 2010, at 10:47 AM, andrey.khomya...@mcphs.edu wrote: Iirc, server string only matters when setting up a new device. Does not affect devices already

[IM-Talk] InterMapper Flows 1.2.1b2 is available

2010-04-29 Thread Janice Losgar
Folks: A new beta-test version of InterMapper Flows 1.2.1b2 is now available. We would be delighted to have you use it and send us comments and bug reports. It contains some new features, minor enhancements and bug fixes. Please see the Release Notes for a complete list. - Support for 64-bit

Re: [IM-Talk] Intermapper and Dell iDrac6

2010-04-20 Thread Janice Losgar
/custom-probes-a-snmp/203-tips-for-scripts-in-tcp-probes Regards, Janice Losgar Dartware, LLC On Apr 20, 2010, at 12:04 AM, Mehmet Akcin wrote: is there a way to probe Dell's iDrac6 and see information that you could possibly via the webserver of idrac card

Re: [IM-Talk] Packet loss question

2010-04-16 Thread Janice Losgar
? Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: intermapper-talk-...@list.dartware.com

Re: [IM-Talk] Packet loss question

2010-04-16 Thread Janice Losgar
Yes I think so. There are additional debugging options for ICMP and Network Events that would be useful: http://forums.dartware.com/viewtopic.php?t=866 You could also use tcpdump or Wireshark to capture the packets, using specific filters. Then you will know if a reply truly was received. --

[IM-Talk] InterMapper 5.2.4 is available

2010-04-15 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.2.4. This production version of the software is recommended for all customers and is a no-cost upgrade for everyone whose maintenance contract is currently in force. InterMapper 5.2.4 includes some new features and a few

Re: [IM-Talk] Custom inactive hours within a global notifier schedule

2010-03-24 Thread Janice Losgar
Hi Aurelien, Are you looking for more granularity in the schedule? There isn't a way to create custom inactive hour timeframes, but I can submit this as an enhancement request. What type of timeframe do you need? Regards, Janice Losgar Dartware, LLC On Mar 24, 2010, at 12:31 PM, xitim wrote

Re: [IM-Talk] Auto Start Slideshow at Startup?

2010-03-22 Thread Janice Losgar
Hi Ted, Not that I am aware of. I would be happy to submit it as an enhancement request for you. Regards, Janice Losgar Dartware, LLC On Mar 22, 2010, at 10:20 AM, Ted Fines wrote: We have a need on a system to just have it auto start the slideshow when Intermapper is started

Re: [IM-Talk] Move intermapper to new drive on server

2010-03-16 Thread Janice Losgar
Patrick, Are you using InterMapper DataCenter and InterMapper Flows as well? Regards, Janice Losgar Dartware, LLC On Mar 16, 2010, at 1:02 PM, Patrick Fowler wrote: I'm running out of space the C drive of my server. I added some more storage to the server. Do I need to reinstall

Re: [IM-Talk] Move intermapper to new drive on server

2010-03-16 Thread Janice Losgar
Patrick, Is it the InterMapper Database folder (C:\Program Files\InterMapper\dwf) that is using the most space? Do you just want to redirect data from the database to the other partition? -- Janice On Mar 16, 2010, at 1:32 PM, Patrick Fowler wrote: Just the datacenter.

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
Yes, that would be the cause of the disk usage. What version of InterMapper and IMDC are you using now? -- Janice On Mar 16, 2010, at 1:52 PM, Patrick Fowler wrote: If that is the best way of doing it? Currently its eating up around 4 Gb of space. Is that where all the data is stored when

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
That's good. InterMapper DataCenter 5.2.3 provides a simple mechanism for moving an existing IMDatabase folder to a different location: 1. With the DataCenter service running, and the database started, visit the web interface at https://localhost:8182/~imdatabase/private.html You'll see an

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
After you login, navigate to the URL and you should see a page called Diagnostics and Debugging. You don't see that? -- Janice On Mar 16, 2010, at 2:57 PM, Patrick Fowler wrote: This should be simple but I don't see where to change the path? When I login there is no empty text-field. What

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
What path are you putting in there? -- Janice On Mar 16, 2010, at 3:28 PM, Patrick Fowler wrote: I see it now. That didn't dawn on me. Once I set the path I get this message on the top of the page: The specified database location is not a valid PostgreSQL database folder. Am I still ok

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
Hang on, Patrick. I am getting the same error when I point to a new folder. I'm checking the instructions with an engineer now. -- Janice On Mar 16, 2010, at 3:28 PM, Patrick Fowler wrote: I see it now. That didn't dawn on me. Once I set the path I get this message on the top of the page:

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
Patrick, The instructions were incorrect. I have updated them here: http://forums.dartware.com/posting.php -- Janice On Mar 16, 2010, at 3:28 PM, Patrick Fowler wrote: I see it now. That didn't dawn on me. Once I set the path I get this message on the top of the page: The specified

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
Of course, I sent you the wrong URL: http://forums.dartware.com/viewtopic.php?p=2325#2325 Is it Friday yet? :-( -- Janice On Mar 16, 2010, at 3:28 PM, Patrick Fowler wrote: I see it now. That didn't dawn on me. Once I set the path I get this message on the top of the page: The specified

Re: [IM-Talk] Move InterMapper to new drive on server

2010-03-16 Thread Janice Losgar
Yes, you can remove the old \dwf folder. You should be able to look at the timestamps of the files in the dwf\config\database folder to see if it's writing to the new folder. Retention policies are explained in detail here. The correct policy depends upon how long you wish to keep historical

Re: [IM-Talk] Command Line Probe Troubleshooting Help

2010-03-15 Thread Janice Losgar
Hi Mark, You can enable detailed logging form 'Command-Line Probes Notifiers', as described here: http://forums.dartware.com/viewtopic.php?t=866 The test the notifier and the detailed info will be logged to the server debug log. Regards, Janice Losgar Dartware, LLC On Mar 15, 2010, at 4:56

Re: [IM-Talk] Intermapper will not open

2010-03-15 Thread Janice Losgar
What version of Java is on your machine? Look in the Add/Remove Programs, and remove all Java updates, then download and install the latest: http://www.java.com Try launching InterMapper again. I assume the InterMapper service is actually running? Regards, Janice Losgar Dartware, LLC On Mar

Re: [IM-Talk] IM 5.2.x network weirdness

2010-03-12 Thread Janice Losgar
Hi Pat, I would like to open a support ticket for this. I'll send you a separate message via the ticketing system asking for additional information. Regards, Janice Losgar Dartware, LLC On Mar 12, 2010, at 12:26 PM, Pat Storr wrote: Since we've been using InterMapper 5.2.2 (now upgraded

Re: [IM-Talk] Missing UP notifications in IM 5.3.2?

2010-03-11 Thread Janice Losgar
more information, I will respond within the ticket. Thanks! Regards, Janice Losgar Dartware, LLC On Mar 11, 2010, at 7:16 PM, CunningPike wrote: I'm wondering if anyone else has noticed Intermapper (Version 5.2.3 (Build A3041)) missing UP notifications? Here is an excerpt from our event log

Re: [IM-Talk] Auto backup feature

2010-03-05 Thread Janice Losgar
, Janice Losgar Dartware, LLC On Mar 5, 2010, at 11:18 AM, Daniel Albaugh wrote: Does anyone have a need for an auto backup feature in Intermapper? I know that once you have your maps built they don’t change much, but I tend to tweak mine every now and then to make them look better and it would

[IM-Talk] InterMapper 5.3 Alpha-Test Program

2010-03-05 Thread Janice Losgar
Folks: We are now testing an internal development version of InterMapper 5.3a2 (code-named Ghost), and are looking for a group of testers who are willing to try out *alpha-test* software (it's pre-beta, it's still got some bugs, it's not for use as a production system.) NEW FEATURES: *

Re: [IM-Talk] Map navigation

2010-03-04 Thread Janice Losgar
://forums.dartware.com/viewtopic.php?t=392 -- Regards, Janice Losgar Dartware, LLC 603-643-9600 x114 List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: intermapper-talk

Re: [IM-Talk] Export Probe status information?

2010-03-03 Thread Janice Losgar
On 3/3/10 10:05 AM, Patrick Mugabeni wrote: BTW, when are you integrating your wireless probes into intermapper so that these are not sold separately. Patrick, In 5.3, the wireless probe bundle will no longer be a separate purchase or module. -- Regards, Janice Losgar Dartware, LLC

Re: [IM-Talk] Export Probe status information?

2010-03-03 Thread Janice Losgar
of family, until maintenance renewal. -- Regards, Janice Losgar Dartware, LLC 603-643-9600 x114 List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: intermapper-talk

Re: [IM-Talk] Export Probe status information?

2010-03-03 Thread Janice Losgar
On 3/3/10 11:17 AM, andrey.gor...@mcphs.edu wrote: How about users that don't have wireless licenses currently, will those user be able to use the wireless probes starting 5.3? Yes they will. -- Regards, Janice Losgar Dartware, LLC 603-643-9600 x114

Re: [IM-Talk] Web map display problems

2010-03-03 Thread Janice Losgar
/viewtopic.php?t=41 -- Regards, Janice Losgar Dartware, LLC 603-643-9600 x114 List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: intermapper-talk

Re: [IM-Talk] Windows probe NT Services probe not found

2010-03-03 Thread Janice Losgar
, in the Servers - Proprietary folder. If you are not running InterMapper on a Windows machine, you will not see this probe listed. -- Regards, Janice Losgar Dartware, LLC 603-643-9600 x114 List archives: http://www.mail-archive.com

Re: [IM-Talk] Re: Windows probe NT Services probe not found

2010-03-03 Thread Janice Losgar
could install on a Windows machine to use the NT Services and WMI probes: http://www.intermapper.com/products/free-tools/five-for-free -- Regards, Janice Losgar Dartware, LLC 603-643-9600 x114 List archives: http://www.mail

Re: [IM-Talk] new to intermapper

2010-02-25 Thread Janice Losgar
Bertrand, Are you using the SNMP Traffic probe with the third device that is green? Can you please send a screenshot of the status window for this device to supp...@dartware.com? Thanks. Regards, Janice Losgar Dartware, LLC On Feb 25, 2010, at 3:12 AM, Bertrand Chatain wrote: i'm pretty

Re: [IM-Talk] RE: [IM-Talk ]Probe Tool?

2010-02-24 Thread Janice Losgar
custom probes: http://www.intermapper.com/custom-probes-a-snmp/171-writing-custom-snmp-probes- -- Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 List archives: http://www.mail-archive.com/intermapper-talk

[IM-Talk] InterMapper 5.2.2 is available

2010-02-16 Thread Janice Losgar
Folks: Dartware is pleased to announce the availability of InterMapper 5.2.2. This production version of the software is recommended for all customers and is a no-cost upgrade for everyone whose maintenance contract is currently in force. InterMapper 5.2.2 includes some new features and a

Re: [IM-Talk] Quick question

2010-02-12 Thread Janice Losgar
, Janice Losgar Dartware, LLC (603) 643-9600 x114 List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: intermapper-talk-...@list.dartware.com

Re: [IM-Talk] Re: Quick question

2010-02-12 Thread Janice Losgar
Then send the debug log to supp...@dartware.com. You can also test the WMI command manually: http://forums.dartware.com/viewtopic.php?t=1023 -- Regards, Janice Losgar Dartware, LLC (603) 643-9600 x114 List archives: http

Re: [IM-Talk] Re: Quick question

2010-02-12 Thread Janice Losgar
Hi Nick, That's great! Thanks for letting me know and have a great weekend. -- Janice On Feb 12, 2010, at 5:02 PM, NReynolds wrote: Janice, Thanks for those links. Using the link to test the WMI command manually identified the issue as a network issue. I was able to execute the

Re: [IM-Talk] Intermapper backup

2010-02-10 Thread Janice Losgar
. Specific upgrade instructions are provided in the readme.txt file for each platform on the download page: http://www.intermapper.com/download-intermapper Regards, Janice Losgar Dartware, LLC List archives: http://www.mail

Re: [IM-Talk] Questions on upgrade/migration

2010-02-09 Thread Janice Losgar
This Knowledge Base topic provides detailed migration instructions: http://forums.dartware.com/viewtopic.php?t=23 Regards, Janice Losgar Dartware, LLC List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com

Re: [IM-Talk] How is Status Window availability calculated?

2010-02-09 Thread Janice Losgar
The status window data comes directly from the probe, not from InterMapper Database. That information is then exported to the InterMapper Database. Are you looking to query the InterMapper Postgres SQL database for this information? Regards, Janice Losgar Dartware, LLC On Feb 9, 2010, at 5:21

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