[JAWS-Users] Re: help me with downloads
I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry __ NOD32 2004 (20070124) Information __ This message was checked by NOD32 antivirus system. http://www.eset.com --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS
[JAWS-Users] Re: help me with downloads
It obviously sounds like something is blocking your download manager from connecting to the site. Now we need to figure out just what that might happen to be. Thank you for the information as it has been helpful. David Ferrin Personal Email Address [EMAIL PROTECTED] I believe that tomorrow is another day, and I'll probably screw that one up too. - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:04 AM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid
[JAWS-Users] Re: help me with downloads
I'm not sure, but i will try this. I'm not very knowledgable when it comes to computers. Would you mind sending instructions. Willing to try anything, but I don't want to mess up things more then they already are. Thanks again. thanks - Original Message - From: Denny Huff [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:39 AM Subject: [JAWS-Users] Re: help me with downloads Did you try setting your security settings in Internet Options back to default? -Original Message- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Thursday, January 25, 2007 9:37 AM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] Re: help me with downloads Thanks for your help. I forgot to mention that skype works, msn works, outlook works, and I can upload things to you send it, or send space. I don't think that I'm getting updates from my nod32 though. It was giving me automatic updates, but since yesterday, I have not recieved any updates. I did run a scan with nod, but did not come up with anything. I also cleared cookies and internet timp files. I know I sound like a broken record, but I'd like to resolve this problem in case someone else has the same one, one of these days. - Original Message - From: David Ferrin [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:27 AM Subject: [JAWS-Users] Re: help me with downloads It obviously sounds like something is blocking your download manager from connecting to the site. Now we need to figure out just what that might happen to be. Thank you for the information as it has been helpful. David Ferrin Personal Email Address [EMAIL PROTECTED] I believe that tomorrow is another day, and I'll probably screw that one up too. - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:04 AM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed
[JAWS-Users] Re: help me with downloads
Did you do any of the things we have so far recommended, like scan for and remove any possible spyware? Do you know what we mean by spyware? (Spyware is another form of malware, not necessarily a virus. (It could be 'ad-ware'.) Some spyware programs have been known to cause download problems with other software.) Did you have any successful downloads since your recent installation of Winzip? Did you have any problems installing Winzip? (Was it the most recent version of the program?) You will, now, or in the future if you don't have any at present, you need to install at least Ad-Aware and Spybot Search Destroy, which both are anti-spyware programs that complement easch other in terms of how they work. If you have an anti-spyware program, scan your sysstem with it (if you have not done so before) now. I just have an idea that if you uninstall Winzip, that might tell us whether the problem is related to that or not. (Winzip doesn't handle files in quite the same way as your ordinary .exe. files.) It is very poossible that you will not solve this problem by one simple or straightforward step, so you need to think to do one thing at a time unless you know what to do then. - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 3:04 PM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would
[JAWS-Users] Re: help me with downloads
Anything else wrong, elsewhere on your system? Does your start-up work as usual? Did you do anything in your newly installed DVD Extractor? - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 3:04 PM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I
[JAWS-Users] Re: help me with downloads
So did you reset your default? Denny -Original Message- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Thursday, January 25, 2007 12:11 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] Re: help me with downloads I checked and the security is set at 66 percent. My choices are 66 33 or 100 percent. It was set at 66. thanks. - Original Message - From: Denny Huff [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 12:38 PM Subject: [JAWS-Users] Re: help me with downloads Go to the start menu, settings and then control panel. After you open the control panel, type an I until you hear, Internet Options and press enter. Control tab one time to, security. You should have 4 selections here and normally the default is on Internet. If it doesn't say Internet, then use your left or right arrow until you hear it. Tab one time to, security level. Normally this is set at medium. Tab two more times to, reset to default and press your spacebar. Tab to OK and spacebar again. Then close the control panel. Denny -Original Message- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Thursday, January 25, 2007 10:56 AM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] Re: help me with downloads I'm not sure, but i will try this. I'm not very knowledgable when it comes to computers. Would you mind sending instructions. Willing to try anything, but I don't want to mess up things more then they already are. Thanks again. thanks - Original Message - From: Denny Huff [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:39 AM Subject: [JAWS-Users] Re: help me with downloads Did you try setting your security settings in Internet Options back to default? -Original Message- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Thursday, January 25, 2007 9:37 AM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] Re: help me with downloads Thanks for your help. I forgot to mention that skype works, msn works, outlook works, and I can upload things to you send it, or send space. I don't think that I'm getting updates from my nod32 though. It was giving me automatic updates, but since yesterday, I have not recieved any updates. I did run a scan with nod, but did not come up with anything. I also cleared cookies and internet timp files. I know I sound like a broken record, but I'd like to resolve this problem in case someone else has the same one, one of these days. - Original Message - From: David Ferrin [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:27 AM Subject: [JAWS-Users] Re: help me with downloads It obviously sounds like something is blocking your download manager from connecting to the site. Now we need to figure out just what that might happen to be. Thank you for the information as it has been helpful. David Ferrin Personal Email Address [EMAIL PROTECTED] I believe that tomorrow is another day, and I'll probably screw that one up too. - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 10:04 AM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up
[JAWS-Users] Re: help me with downloads
Terry, Rather than pressing ENTER on the link, try hitting either the Application key, or SHIFT-F10 and arrow down to Save Target and hit ENTER, and see if you get the familiar Save dialog. Andy -Original Message- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Thursday, January 25, 2007 7:04 AM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry __ NOD32 2004 (20070124) Information
[JAWS-Users] Re: help me with downloads
He did that. No go. - Original Message - From: Baracco, Andrew W To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 5:11 PM Subject: [JAWS-Users] Re: help me with downloads Terry, Rather than pressing ENTER on the link, try hitting either the Application key, or SHIFT-F10 and arrow down to Save Target and hit ENTER, and see if you get the familiar Save dialog. Andy -Original Message- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Thursday, January 25, 2007 7:04 AM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When
[JAWS-Users] Re: help me with downloads
Everything works like it should. No problems with start up. I ran a scan with nod32 and spy bot search and destroy. Spy bot found something so I got rid of it, but still have the same problem. I have add aware, but I'm not really sure how to run a scan with it. I will try to get help with it tonight. I could erase the dot dat folder, but i'm not really sure what I'm doing, so that might might not be a good idea without some help. If someone would like to help me with this. My skype name is mr. twister. Thanks again. Terry - Original Message - From: Flor Lynch To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 1:30 PM Subject: [JAWS-Users] Re: help me with downloads Anything else wrong, elsewhere on your system? Does your start-up work as usual? Did you do anything in your newly installed DVD Extractor? - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 3:04 PM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58
[JAWS-Users] Re: help me with downloads
When was your last successful file download in IE; and did you do an installation successfully after that, or did you hold off installing? When you discovered the fault on Wednesday morning, what were you trying to download and from what Web site? Try deleting your History, [delete history button] which is in the dialogue near temporary Internet Files. When asked, are you sure? say yes. Also, again delete the Temporary Internet files so that the deletion of the Internet History will take. (My NOD32 succesfully updated tonight, perhaps two or three times today so far.) (When I had my similar problem with IE5.5, my antivirus was not affected; so they might not correlate, might just be coincidence.) - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 8:17 PM Subject: [JAWS-Users] Re: help me with downloads Everything works like it should. No problems with start up. I ran a scan with nod32 and spy bot search and destroy. Spy bot found something so I got rid of it, but still have the same problem. I have add aware, but I'm not really sure how to run a scan with it. I will try to get help with it tonight. I could erase the dot dat folder, but i'm not really sure what I'm doing, so that might might not be a good idea without some help. If someone would like to help me with this. My skype name is mr. twister. Thanks again. Terry - Original Message - From: Flor Lynch To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 1:30 PM Subject: [JAWS-Users] Re: help me with downloads Anything else wrong, elsewhere on your system? Does your start-up work as usual? Did you do anything in your newly installed DVD Extractor? - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 3:04 PM Subject: [JAWS-Users] Re: help me with downloads I will try to answer your questions to the best of my abilities and I thank all of you for all of your help. I'm using internet explorer 6. The problem started Wednesday morning, the 24th, around 9 eastern. I have been able to download things successfully in the past. The last updates that were installed were about a month or so ago, but I'm not quite sure what they wer. The only thing that I had noticed from that installation was that when my outlook express compacts, I see dot bak files files of all the folders that I have in my outlook program. Such as deletd itemse.bak, recipes.bak, sent items.bak, games.bak, and so on. I could still download after this installation though. I download things from send space, just some things that people put up there. Could I have gotten a virous from there? The only things that i have installed in the past week was dvd audio extracter, and winzip. I have not reconfigured anything. I don't know how. heh heh heh. I am using nod32, and the windows firewall which is on. I have jaws 7.1 pro, and windows xp pro. I can go to the internet and look around. For example, if I go to the jim kitchens web site, I can look at all of the games he has, but when I would try to download one of them, this is what use to happen. Say for instence i enter on the siman game, I should come up with a dialogue box that says do you want to open or save this, I would click on save. Then I would come up with a box that wants to know where you want the file to be saved to. At that point I would pick the place and enter on the download button and the game would be downloaded. Now, this is what's happening. I go to kitchens site, and enter on a game that I want to download. A dialogue box comes up that says, File download dialogue, getting file information. It acts as though I've already selected the save option and told it where to put the game, but I do not get that choice. Then if i let it set there for almost a minute I get a message that says, internet explorer can not open this file or the site can not be found. I would appreciate any suggestions. I will gladly give someone my phone number if they would be willing to call me, or I would call them. Thanks. Terry - Original Message - From: Ricque [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 8:04 PM Subject: [JAWS-Users] Re: help me with downloads Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did
[JAWS-Users] Re: help me with downloads
Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? _ From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
thanks, but nothing works that I know of. I can't download from anywhere, but i can get and receive emails, and I can upload things. Any more suggestions would be appreciated. Thanks - Original Message - From: Lois To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:42 PM Subject: [JAWS-Users] Re: help me with downloads Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] New to the listRe: [JAWS-Users] Re: help me with downloads
Hi Everyone, I'm new to the list. I'm sure many of you have seen me on other lists though. Rick === Visit my webpage at www.blind-geek-zone.net Here you will find Audio tutorials for popular programs, blindness related web links, blind mailing list links and documents for various things. -- --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
It doesn't matter where I go on the net. I can't download anything from anywhere. Any more suggestions would be appreciated. Thanks in advance. - Original Message - From: Lois Butterfield [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:55 PM Subject: [JAWS-Users] Re: help me with downloads Is this happening with several files you are trying to download, or just from one place. I have had that happen when trying to download some podcasts which weren't complete. Take care, Lois - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:53 PM Subject: [JAWS-Users] Re: help me with downloads thanks, but nothing works that I know of. I can't download from anywhere, but i can get and receive emails, and I can upload things. Any more suggestions would be appreciated. Thanks - Original Message - From: Lois To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:42 PM Subject: [JAWS-Users] Re: help me with downloads Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry __ NOD32 2004 (20070124) Information __ This message was checked by NOD32 antivirus system. http://www.eset.com --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
As I said on another list: If you have anti-spyware programs, use them and let them delete whatever they find. Delete temporary Internet files; delete temp files, do a disk cleanup. Have you installed another ftp client? (Occasionally, they can break the file-download of Internet Explorer.) Have you got RealPlayer? See if that works. Uploading/downloding of email has nothing to do with this functionality. I've had this problem on a previous computer, and, according to Microsoft, it's because of a third-party application (for which they are not responsible, as they say), and associated spyware. In the old days, Go!zilla did create such problems with Internet Explorer. Go to http://support.microsoft.com/ and in the edit field, type in your search terms. You will then get a list of articles with suggested remedies. - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 11:53 PM Subject: [JAWS-Users] Re: help me with downloads thanks, but nothing works that I know of. I can't download from anywhere, but i can get and receive emails, and I can upload things. Any more suggestions would be appreciated. Thanks - Original Message - From: Lois To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:42 PM Subject: [JAWS-Users] Re: help me with downloads Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
The ultimate solution, short of a drive reformat, which some people with this problem have been driven to in the past, is to delette the index.dat file in a locale like: c:\Windows\temp\Temporary Internet Files\content.ie5 (This has to be done carefully!) It is a last resort. If you were to delete the wrong index.dat file... you would have a bit of a mess left over. The good news, however, is that, correct index.dat file deleted, this particular index.dat is re-created the next time you open Internet Explorer (which should have been closed, of course, since .dat files are files normally in use.) In Folder: C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5 Type: DAT File Date Modified: 05/08/2006 17:30 Size: 16.0 KB - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 11:53 PM Subject: [JAWS-Users] Re: help me with downloads thanks, but nothing works that I know of. I can't download from anywhere, but i can get and receive emails, and I can upload things. Any more suggestions would be appreciated. Thanks - Original Message - From: Lois To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:42 PM Subject: [JAWS-Users] Re: help me with downloads Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
Hi Terry, Your description of the problem is rather vague. Can you give us some more information, that might help us better troubleshoot the problem? Try answering these questions: 1. What internet browser are you using? 2. When did this problem begin? 3. Were you able to download from the internet before? 4. Have you recently installed any Windows updates? 5. Have you Have you recently re-configured, or installed internet security software? 6. Are you getting any type of error messages? 7. Do you have a firewall installed and running? If you can give us some answers to these questions, we'll have more information to work with. Something about your system has had to change to cause this problem. Let us know, Richard Justice - Original Message - From: Terry Olandese [EMAIL PROTECTED] To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 5:27 PM Subject: [JAWS-Users] Re: help me with downloads Hello. That does not work either. I would appreciate any suggestions that you can give me. Thanks - Original Message - From: Denny Huff To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 4:58 PM Subject: [JAWS-Users] Re: help me with downloads Have you tried tabbing to the link for downloading the file and then press your application key and arrow down to save as? -- From: jaws-users-list@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Terry Olandese Sent: Wednesday, January 24, 2007 2:24 PM To: jaws-users-list@googlegroups.com Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
I have one more quick question if you don't mind. Do you think it would help to turn the computer back before all of this started? If you do, would you please send me some instructions for doing this? Thanks for all the help. Hope I'm not bothering anyone. Thanks again. - Original Message - From: Flor Lynch To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 7:59 PM Subject: [JAWS-Users] Re: help me with downloads The ultimate solution, short of a drive reformat, which some people with this problem have been driven to in the past, is to delette the index.dat file in a locale like: c:\Windows\temp\Temporary Internet Files\content.ie5 (This has to be done carefully!) It is a last resort. If you were to delete the wrong index.dat file... you would have a bit of a mess left over. The good news, however, is that, correct index.dat file deleted, this particular index.dat is re-created the next time you open Internet Explorer (which should have been closed, of course, since .dat files are files normally in use.) In Folder: C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5 Type: DAT File Date Modified: 05/08/2006 17:30 Size: 16.0 KB - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 11:53 PM Subject: [JAWS-Users] Re: help me with downloads thanks, but nothing works that I know of. I can't download from anywhere, but i can get and receive emails, and I can upload things. Any more suggestions would be appreciated. Thanks - Original Message - From: Lois To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:42 PM Subject: [JAWS-Users] Re: help me with downloads Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---
[JAWS-Users] Re: help me with downloads
When did all of this start? Was it in the last couple of days? Ricque has put forward good questions. A System Restore might, or might not, cure the problem. However, if all it is is a firewall recently installed... that's different, indeed, and should be easy to fix. System Restore? Start Menu; Programs; Accessories submenu, System Tools submenu; hit s until System Restore is highlighted. Restore my computer to an earlier time radiobutton checked, 1 of 3, is the commonest option. Alt+n or tab to and press enter on next. You then get a list of previous restore points set out in a calendar. Tab through, and Hit enter on shows the previous day button, the number of times for the number of days you want to go back. then select a Restore Point for that day, which will be a time, with the spacebar or left-mouse button. Then repeat the Next button manoeuvre you did before. Let the computer do its thing for a while, and it will restart. make sure all other programs are closed during the performance. - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Thursday, January 25, 2007 1:07 AM Subject: [JAWS-Users] Re: help me with downloads I have one more quick question if you don't mind. Do you think it would help to turn the computer back before all of this started? If you do, would you please send me some instructions for doing this? Thanks for all the help. Hope I'm not bothering anyone. Thanks again. - Original Message - From: Flor Lynch To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 7:59 PM Subject: [JAWS-Users] Re: help me with downloads The ultimate solution, short of a drive reformat, which some people with this problem have been driven to in the past, is to delette the index.dat file in a locale like: c:\Windows\temp\Temporary Internet Files\content.ie5 (This has to be done carefully!) It is a last resort. If you were to delete the wrong index.dat file... you would have a bit of a mess left over. The good news, however, is that, correct index.dat file deleted, this particular index.dat is re-created the next time you open Internet Explorer (which should have been closed, of course, since .dat files are files normally in use.) In Folder: C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5 Type: DAT File Date Modified: 05/08/2006 17:30 Size: 16.0 KB - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 11:53 PM Subject: [JAWS-Users] Re: help me with downloads thanks, but nothing works that I know of. I can't download from anywhere, but i can get and receive emails, and I can upload things. Any more suggestions would be appreciated. Thanks - Original Message - From: Lois To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 6:42 PM Subject: [JAWS-Users] Re: help me with downloads Cancel the download and start over and see if that helps. Lois - Original Message - From: Terry Olandese To: jaws-users-list@googlegroups.com Sent: Wednesday, January 24, 2007 2:23 PM Subject: [JAWS-Users] help me with downloads Hello. When I try to download something it says file download dialog. Getting information. Then nothing. It doesn't let me choose where I want to put the file, and whether or not to save it or open it. I've cleared cookies, I got rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, xp pro, and I have nod 32. Thanks for any help. Terry --~--~-~--~~~---~--~~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups JAWS Users List group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~--~~~~--~~--~--~---