Hi Katrin,
I was finally able to get in and check this...
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Lost item fee refund on return policy for Donald L. Pavlik Middle School
Library
Specify the default policy for lost item fees on return.
Refund
Hi Katrin,
I know that the patron and item are from the same branch.
" rule on the circulation page" --- I'll check this out.
Thank you !
-S
On Tue, Jun 13, 2017 at 5:33 PM, Katrin wrote:
> Hi Scott
>
> |RefundLostOnReturnControl is more granular now and works
Hi Scott
|RefundLostOnReturnControl is more granular now and works in combination
with a rule on the circulation page. Have you checked those? What are
your settings? Are patron and item from different branches?|
|Hope this helps,|
|Katrin
|
On 13.06.2017 14:04, Scott Owen wrote:
Hi all,
Hi all,
One of my users is reporting :
***
I noticed that a book that was marked lost, charged to a patrons account
with the replacement cost, was not credited when the book was found.
Steps:
Marked book as lost, currently checked out to a patron.
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