Are you updating from the Legacy Home tab? I just updated with no problem.
You can always go to our website to download the update -
www.LegacyFamilyTree.com Download Download Update.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Fri, Aug 16, 2013 at 12:07 PM, Nancy Stevens
Sherry, Thank you. I had initially tried to update from the Legacy Home
tab.
I just downloaded from the Legacy website, and everything looks fine but I
was never asked for my customer number. My Source Writer sources still
look OK. How can I confirm that I have the Deluxe version. Thanks.
Click on Help General Information, and a window will appear that gives
you some data about what you're running. If you've got the Deluxe
edition running, it will say that in big friendly letters at the top of
the window, and you'll see your customer number in one of the fields.
I expect that
I just found the answer to this question -- the window that shows I am
using Legacy Deluxe. Thanks again for the help.
On Fri, Aug 16, 2013 at 3:06 PM, Nancy Stevens
nancystevens4...@gmail.comwrote:
Sherry, Thank you. I had initially tried to update from the Legacy Home
tab.
I just
That's because it's already there It's saved in a file in the
c:\Legacy folder. And you shouldn't have been asked for the password
either.
You can view your customer number by going to Help General Information.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Fri, Aug 16, 2013 at
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