I finally solved the problem. As nothing I did worked out, I returned to the
store, and I found out that the seller gave me the wrong one. They changed
it for a thunderbolt, and now I'm connected all the time.
Thanks,
Rena
http://www.greenpathtowellness.com/
Author of Dear Suzie, Rivers Of
The Ethernet adaptor should indeed “Just work” when connected.
Go to System Preferences, Network. Look at the Services list. How does it look?
The adaptor (Thunderbolt or USB) should show as connected. If it doesn’t, then
what does it show? There’s an explanatory message just under the table
I think we’ll need more detail.
What kind of USB adaptor is it, for starters? Does it have any ports, or is it
wireless (including 3G/4G cellular from a phone company)?
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This is a USB adapter from Apple that I bought when I purchased the macbook
air. You connect one point to the computer and the other to the cable that
connects to the router. This is a wired connection. I called Apple and they
said that I don't have to do anything but just plug it in. However,
