Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-12 Thread erik burggraaf
The other side of the coine is money. Apple training from independent uncertified providers like myself isn't bad, and it's cheep, in the $25 to $35 range. Enough for some blinds to be able to afford to pay their own training fees, especially those who can afford to buck the government

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-12 Thread Matt Dierckens
Hey Erik If you find anything, please let me know because I too would like to get certified to train. Thanks. Matt Sent from my mac Twitter: matt692 On 2013-04-12, at 10:10 AM, erik burggraaf e...@erik-burggraaf.com wrote: The other side of the coine is money. Apple training from independent

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-12 Thread erik burggraaf
Oh, I've found it alright, but it's 2 grand for the course I want to take. That includes the cert test but still. A lowly AT trainer such as myself with no backing… It's a lot of money. Best, Erik Burggraaf Follow my series of articles about setting up a small business through the ontario

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-12 Thread Eric Oyen
I may have to consider this myself. I don't have a certification myself and it certainly would look good on the resume. -eric yen On Apr 12, 2013, at 8:10 AM, erik burggraaf wrote: The other side of the coine is money. Apple training from independent uncertified providers like myself

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-11 Thread Sandi Jazmin Kruse
10, 2013 2:10 PM To: macvisionaries@googlegroups.com Subject: Re: Becoming a qualified Apple technical support agent/p trainer Hi there, I could do it using Skype, but I would prefer being able to work outside the house as well, for example, for one of our local blindness organizations

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-11 Thread Joanne Chua
- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Brandt Sent: Wednesday, April 10, 2013 2:10 PM To: macvisionaries@googlegroups.com Subject: Re: Becoming a qualified Apple technical support agent/p trainer Hi there, I could do it using Skype

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Eric Oyen
well, if you were in the states, it would be easier. I know of several totally blind people who do such work for apple (generally in apple stores). 2 are in phoenix arizona. If you have a strong local blind organization (like the US NFB) then you might be able to convince apple locally that it

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Sandi Jazmin Kruse
hi brand. Why not just start over skype, as far as i know unless you have other rules in sa, you dont need too be certified too help other human beings. sandi On 4/10/13, Eric Oyen eric.o...@gmail.com wrote: well, if you were in the states, it would be easier. I know of several totally

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Christopher Kchao
Hi, Assuming he's on list, consider reaching out to John Panares. If I understand correctly, he's now a certified support specialist here in the States. He's a very knowledgable resource and would probably be able to give you some info on how to get the ball rolling with becoming certified. On

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Kawal Gucukoglu
So is Johnd, he is also certified. He is in the United States too. I've forgotten what his email address is, but I'm sure you can find out from someone else on list. Kawal. On 10 Apr 2013, at 03:38 PM, Christopher Kchao cskc...@gmail.com wrote: Hi, Assuming he's on list, consider reaching

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Brandt
Hi there, I could do it using Skype, but I would prefer being able to work outside the house as well, for example, for one of our local blindness organizations. Trying to break the Windows stranglehold on our local blind community, will need qualifications. Generally, over here the blind

RE: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Jed Barton
] On Behalf Of Brandt Sent: Wednesday, April 10, 2013 2:10 PM To: macvisionaries@googlegroups.com Subject: Re: Becoming a qualified Apple technical support agent/p trainer Hi there, I could do it using Skype, but I would prefer being able to work outside the house as well, for example, for one of our local

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Scott Berry
- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Brandt Sent: Wednesday, April 10, 2013 2:10 PM To: macvisionaries@googlegroups.com Subject: Re: Becoming a qualified Apple technical support agent/p trainer Hi there, I could do it using Skype, but I

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread John Panarese
Basically, there is a certification process that is handled directly by Apple. The three major exams are for Mountain Lion Essentials, Mountain Lion Server Essentials and Mac Hardware Essentials. Only authorized Certified Training Centers can administer these exams. There are a few

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Richard Ring
Stupid question, How do you move from question to question in Revise IT? You can have an off day, but you can't have a day off! ---The Art of Fielding Sent from my Mac Book Pro richr...@gmail.com On Apr 10, 2013, at 4:36 PM, John Panarese jpanar...@gmail.com wrote: Basically, there is a

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread John Panarese
You have to do the three finger swipe to the left to move to the next question. The only thing I can't see is the designation of the answer being right or wrong. There visually is thumbs up or down. Take Care John D. Panarese Director Mac for the Blind Tel, (631) 724-4479 Email,

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Richard Ring
Thanks. You can have an off day, but you can't have a day off! ---The Art of Fielding Sent from my Mac Book Pro richr...@gmail.com On Apr 10, 2013, at 5:12 PM, John Panarese jpanar...@gmail.com wrote: You have to do the three finger swipe to the left to move to the next question. The

Re: Becoming a qualified Apple technical support agent/p trainer

2013-04-10 Thread Ricardo Walker
a qualified Apple technical support agent/p trainer Hi there, I could do it using Skype, but I would prefer being able to work outside the house as well, for example, for one of our local blindness organizations. Trying to break the Windows stranglehold on our local blind community, will need