[Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Rick Harris
My hosting company tells me that the mail logs indicate that the majority of
Mailman's messages to Yahoo addresses return a deferred message.  Here is
the complete message:

 

[EMAIL PROTECTED] R=lookuphost T=remote_smtp defer (0): SMTP error
from remote mail server after initial connection: host g.mx.mail.yahoo.com
[206.190.53.191]: 421 4.7.0 [TS02] Messages from 216.104.33.122 temporarily
deferred due to user complaints - 4.16.56.1; see
http://postmaster.yahoo.com/421-ts02.html

 

All of my outgoing email uses the same server located at 216.104.33.122 and
any single email that I send to any Yahoo address using any client is
received just fine. 

 

My Mailman list is very small with  20 members and only 3 Yahoo addresses
and the user complaint thing is bogus. This is a golf list for crying out
loud.all of the members want to know what their tee times are for Saturday!
All of Yahoo addresses have the same issue, even my own which I added to the
list for testing.   And I said majority, because 1 in 15 or so messages will
miraculously come through.

 

Does anyone else have any experience with this, and is there something that
I can do on my end that would help?  

 

Rick Harris



 

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Zbigniew Szalbot
Hi,

2008/2/20, Rick Harris [EMAIL PROTECTED]:
 My hosting company tells me that the mail logs indicate that the majority of
 Mailman's messages to Yahoo addresses return a deferred message.  Here is
 the complete message:

This is not even remotely mailman related. I have the same issue with
normal mail. Contact yahoo, they reply initially, then keep quiet and
nothing changes. The bigger the company, the worse it gets.

-- 
Zbigniew Szalbot
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Re: [Mailman-Users] Need ability to allow emails with specificsubject line

2008-02-20 Thread Savoy, Melinda
Well I found a workaround for my problem.  I used in the CGIEmail, as
was suggested yesterday, to just use  an email address in the FROM line
of my CGI form file that was accepted by the email list and it worked
famously.  

I don't know why I had not thought of that but I appreciate the insight
and direction that was given.

Thanks so much for all the help and the responses.

Jason, thanks for all your help and the code that you gave.  I may be
using it in the future.  Thanks so much.

Regards. 

-Original Message-
From: Jason Pruim [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, February 19, 2008 1:58 PM
To: Savoy, Melinda
Subject: Re: [Mailman-Users] Need ability to allow emails with
specificsubject line

Hi Melinda,

I haven't done much with CGI myself, but I guess you would just have to
change the form to process this new script :) Obviously make sure  
to change any of [EMAIL PROTECTED] to what ever you want it to be.   
And this form is setup to use the POSt method, but can be changed to use
GET... Let me know if you have any questions about it. And if you
improve it, definitely let me know... This was something I cooked up on
my own, and there could be issues with it, but it's been working great
for me for about a year with no spam... But that could be because I
don't allow hardly any spam into my system... Or I'm just lucky :)

I went ahead and zipped both the php script, and my webpage that I
display to gather the info, just so you can see how everything fits
together.


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Holland, MI, 49424
www.raoset.com
[EMAIL PROTECTED]




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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Rick Harris
Thank you for the response.  

I have spent time testing individual mail to the same addresses from the
same source and I am successful.   

What I failed to note in my posting is that this occurs when the mail is
going to multiple addresses as in a normal post.  If I go into my list and
turn everyone off except for my Yahoo address, it will work EVERY time.
Then I go back in and turn all of the addresses back on and the Yahoo
addresses get deferred including mine.

I'm not blaming Mailman...I'm just asking if there is something about
Mailman that I can change that will overcome this.  Changing anything about
Yahoo would be like changing heaven and earth.  Surely, someone else is
experiencing this issue.

Thanks again,

Rick Harris


-Original Message-
From: Zbigniew Szalbot [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 20, 2008 5:41 AM
To: Rick Harris
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo

Hi,

2008/2/20, Rick Harris [EMAIL PROTECTED]:
 My hosting company tells me that the mail logs indicate that the majority
of
 Mailman's messages to Yahoo addresses return a deferred message.  Here
is
 the complete message:

This is not even remotely mailman related. I have the same issue with
normal mail. Contact yahoo, they reply initially, then keep quiet and
nothing changes. The bigger the company, the worse it gets.

-- 
Zbigniew Szalbot



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[Mailman-Users] bounce question

2008-02-20 Thread Roberto Gherardi
Hi,

I have a problem whit the bounce.

I would like to know if I can redirect all messages bounce (managed by the
engine internal mailman) of a particular news letter on a specific address
e-mail


Many Thanks

RGdC
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Adam Gabriel
This sounds like an anitspam tactic to me. Messages addressed to multiple 
recipients are deferred, since a lot of spammers won't try sending a deferred 
message again; It's not worth their time or resources to keep track of deferred 
messages, and then go back and retry them. A legitimate mail will go through, 
just not until your MTA sends it a second time, upon which their servers will 
most likely accept it.
 
 On 2/20/2008 at 6:15 AM, in message [EMAIL PROTECTED], Rick Harris 
 [EMAIL PROTECTED] wrote:
My hosting company tells me that the mail logs indicate that the majority of
Mailman's messages to Yahoo addresses return a deferred message.  Here is
the complete message:



...
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 
 My Mailman list is very small with  20 members and only 3 Yahoo
 addresses
 and the user complaint thing is bogus. This is a golf list for crying
 out
 loud.all of the members want to know what their tee times are for
 Saturday!
 All of Yahoo addresses have the same issue, even my own which I added
 to the
 list for testing.   And I said majority, because 1 in 15 or so messages
 will
 miraculously come through.
 
 
 
 Does anyone else have any experience with this, and is there something
 that
 I can do on my end that would help?
 
 
 
 Rick Harris
 

The user complaint notice is bogus. I monitored a batch that had several
yahoo addresses in. When I tried to manually push through the batch, I
received a 451 and 421 error message from yahoo. The third yahoo address
when through fine. So in just one batch I received 3 different responses
from yahoo.

This is not a mailman issue but a yahoo problem. I have also tried getting
my servers whitelisted and to sign up for their feedback loop but all to no
avail.

If your hosting company is running exim as their mta, ask them to run one of
the following commands every 5 minutes are so:

exim -Rff yahoo.com

or

exim -qff

Those are the commands that I use to get my clients' posts pushed through to
yahoo accounts in a relatively short time.

Running VERP is not a viable alternative for those of us who host multiple
mailing lists due to the resource hit that the server takes.

I think the long term solution is to get your members signed up to your list
with another e-mail address. If only yahoo's free email users knew how yahoo
is interfering with their mail delivery.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Larry Stone
On 2/20/08 6:06 AM, Rick Harris at [EMAIL PROTECTED] wrote:

 Thank you for the response.
 
 I have spent time testing individual mail to the same addresses from the
 same source and I am successful.
 
 What I failed to note in my posting is that this occurs when the mail is
 going to multiple addresses as in a normal post.  If I go into my list and
 turn everyone off except for my Yahoo address, it will work EVERY time.
 Then I go back in and turn all of the addresses back on and the Yahoo
 addresses get deferred including mine.
 
 I'm not blaming Mailman...I'm just asking if there is something about
 Mailman that I can change that will overcome this.  Changing anything about
 Yahoo would be like changing heaven and earth.  Surely, someone else is
 experiencing this issue.

Turn on VERP or full personalization. That will force mailman to generate a
separate message for each recipient and Yahoo will see several messages each
addresses to one recipient rather than one message addressed to multiple
recipients.

Unfortunately, when a recipient chooses to use a free e-mail service, they
get what they're paying for.
 
-- 
Larry Stone
[EMAIL PROTECTED]
http://www.stonejongleux.com/


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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Rick Harris
Thanks for your reply.  I understand that ultimately it is a Yahoo problem
and ultimately something that will never be cured.  I was hoping since I
only run one small list that there was a magic switch that I could flip
that would get past Yahoo.

Rick Harris

-Original Message-
From: Brian Carpenter [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 20, 2008 7:13 AM
To: 'Rick Harris'; mailman-users@python.org
Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo

 
 My Mailman list is very small with  20 members and only 3 Yahoo
 addresses
 and the user complaint thing is bogus. This is a golf list for crying
 out
 loud.all of the members want to know what their tee times are for
 Saturday!
 All of Yahoo addresses have the same issue, even my own which I added
 to the
 list for testing.   And I said majority, because 1 in 15 or so messages
 will
 miraculously come through.
 
 
 
 Does anyone else have any experience with this, and is there something
 that
 I can do on my end that would help?
 
 
 
 Rick Harris
 

The user complaint notice is bogus. I monitored a batch that had several
yahoo addresses in. When I tried to manually push through the batch, I
received a 451 and 421 error message from yahoo. The third yahoo address
when through fine. So in just one batch I received 3 different responses
from yahoo.

This is not a mailman issue but a yahoo problem. I have also tried getting
my servers whitelisted and to sign up for their feedback loop but all to no
avail.

If your hosting company is running exim as their mta, ask them to run one of
the following commands every 5 minutes are so:

exim -Rff yahoo.com

or

exim -qff

Those are the commands that I use to get my clients' posts pushed through to
yahoo accounts in a relatively short time.

Running VERP is not a viable alternative for those of us who host multiple
mailing lists due to the resource hit that the server takes.

I think the long term solution is to get your members signed up to your list
with another e-mail address. If only yahoo's free email users knew how yahoo
is interfering with their mail delivery.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Dennis Black
Rick Harris wrote:
 Thanks for your reply.  I understand that ultimately it is a Yahoo problem
 and ultimately something that will never be cured.  I was hoping since I
 only run one small list that there was a magic switch that I could flip
 that would get past Yahoo.

 Rick Harris

   
Rick, the last time Yahoo did this was in December, and I spent a week 
trying to contact someone there with a pulse,
tried getting added to their whitelist, filled in forms, read their 
automated responses, etc.
After about two weeks, the deferrals went away. Until now.
Even with my postfix configured for a slow Yahoo, as in the following, 
I still have 2600 Yahoo deferrals in my retry queue.

postfix/master.cf
yahoo unix  -   -   n   -   1   smtp

postfix/main.cf
yahoo_destination_recipient_limit = 5# matches Yahoo's limit
yahoo_destination_concurreny_limit = 2

postfix/transport
yahoo.cayahoo:
yahoo.com   yahoo:
(with subsequent 'postmap transport')


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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Attila Kinali
On Wed, 20 Feb 2008 05:15:58 -0600
Rick Harris [EMAIL PROTECTED] wrote:


 [EMAIL PROTECTED] R=lookuphost T=remote_smtp defer (0): SMTP error
 from remote mail server after initial connection: host g.mx.mail.yahoo.com
 [206.190.53.191]: 421 4.7.0 [TS02] Messages from 216.104.33.122 temporarily
 deferred due to user complaints - 4.16.56.1; see
 http://postmaster.yahoo.com/421-ts02.html

Same here, although i get a TS01 instead of a TS02. And 10'000 a day of those.
 

 All of my outgoing email uses the same server located at 216.104.33.122 and
 any single email that I send to any Yahoo address using any client is
 received just fine. 

As far as i can tell, they only do it for certain IPs and only certain
MX have that problem (although i didn't check which ones they are and
whether it changes over time). So, finally all mails will arrive somewhen.

 My Mailman list is very small with  20 members and only 3 Yahoo addresses
 and the user complaint thing is bogus. This is a golf list for crying out
 loud.all of the members want to know what their tee times are for Saturday!
 All of Yahoo addresses have the same issue, even my own which I added to the
 list for testing.   And I said majority, because 1 in 15 or so messages will
 miraculously come through.

Just wait a bit. If you set up your MTA correctly, it will choose a random
MX and hit one that accepts your mails.

 
 Does anyone else have any experience with this, and is there something that
 I can do on my end that would help?  

Pester yahoo. Although i doubt that this will help much. I'm now
in contact with them for over two weeks. The first respond i got
from them was a standard mail that i should contact my mail admin
(ie they haven't even read what i wrote). After repeating the
same thing 4 or 5 times, because they asked for the same stuff
(domain name, server ip, log file) over and over again i threatened
them to unsubsribe all subscribers from yahoo (a total of about 600 of them)
and tell everyone to choose a different freemailer. Since then, they
appologize in every mail, but nothing changed so far.

Now over two weeks after my initial contact, i consider really
unsubscribing all yahoo users and put a news entry on our webpage
with the explenation if the situation doesn't change by this weekend.
I'm quite sure that this will catch their attention... even if it's too late.

Attila Kinali
-- 
Praised are the Fountains of Shelieth, the silver harp of the waters,
But blest in my name forever this stream that stanched my thirst!
 -- Deed of Morred
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
  My Mailman list is very small with  20 members and only 3 Yahoo
 addresses
  and the user complaint thing is bogus. This is a golf list for crying
 out
  loud.all of the members want to know what their tee times are for
 Saturday!
  All of Yahoo addresses have the same issue, even my own which I added
 to the
  list for testing.   And I said majority, because 1 in 15 or so
 messages will
  miraculously come through.
 
 Just wait a bit. If you set up your MTA correctly, it will choose a
 random
 MX and hit one that accepts your mails.

It seems Rick is probably on a shared hosting environment and the time it
takes for his mail to finally be delivered will depend how large the hosting
company's mail queue is.

 
 
  Does anyone else have any experience with this, and is there
 something that
  I can do on my end that would help?
 
 Pester yahoo. Although i doubt that this will help much. I'm now
 in contact with them for over two weeks. The first respond i got
 from them was a standard mail that i should contact my mail admin
 (ie they haven't even read what i wrote). After repeating the
 same thing 4 or 5 times, because they asked for the same stuff
 (domain name, server ip, log file) over and over again i threatened
 them to unsubsribe all subscribers from yahoo (a total of about 600 of
 them)
 and tell everyone to choose a different freemailer. Since then, they
 appologize in every mail, but nothing changed so far.
 
 Now over two weeks after my initial contact, i consider really
 unsubscribing all yahoo users and put a news entry on our webpage
 with the explenation if the situation doesn't change by this weekend.
 I'm quite sure that this will catch their attention... even if it's too
 late.
 

I really think the best option is to get our mailman list subscribers to
start using another e-mail provider. I think Yahoo should be sued for their
interference of legitimate e-mail communications and the way they have
wasted a large number of ISPs' time by the process that they make us go
through to try to get white listed with them or to even be placed upon their
feedback loop. In fact I haven't come across one ISP yet who has had their
servers successfully white listed with yahoo.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Rick Harris
Yes.  I am on a shared server.  It seems that Yahoo picks up on the fact
that this is going to multiple recipients (apparent 5+ raises the flag).
Since I am on a shared server, it appears that my option for personalization
is turned off.  If I understand correctly, personalization might overcome
the Yahoo problem but might cause a problem with my host if my list was a
large one.  That may be an easier fight.

Thanks,

Rick Harris

-Original Message-
From: Brian Carpenter [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 20, 2008 9:48 AM
To: 'Attila Kinali'; 'Rick Harris'
Cc: mailman-users@python.org
Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo

  My Mailman list is very small with  20 members and only 3 Yahoo
 addresses
  and the user complaint thing is bogus. This is a golf list for crying
 out
  loud.all of the members want to know what their tee times are for
 Saturday!
  All of Yahoo addresses have the same issue, even my own which I added
 to the
  list for testing.   And I said majority, because 1 in 15 or so
 messages will
  miraculously come through.
 
 Just wait a bit. If you set up your MTA correctly, it will choose a
 random
 MX and hit one that accepts your mails.

It seems Rick is probably on a shared hosting environment and the time it
takes for his mail to finally be delivered will depend how large the hosting
company's mail queue is.

 
 
  Does anyone else have any experience with this, and is there
 something that
  I can do on my end that would help?
 
 Pester yahoo. Although i doubt that this will help much. I'm now
 in contact with them for over two weeks. The first respond i got
 from them was a standard mail that i should contact my mail admin
 (ie they haven't even read what i wrote). After repeating the
 same thing 4 or 5 times, because they asked for the same stuff
 (domain name, server ip, log file) over and over again i threatened
 them to unsubsribe all subscribers from yahoo (a total of about 600 of
 them)
 and tell everyone to choose a different freemailer. Since then, they
 appologize in every mail, but nothing changed so far.
 
 Now over two weeks after my initial contact, i consider really
 unsubscribing all yahoo users and put a news entry on our webpage
 with the explenation if the situation doesn't change by this weekend.
 I'm quite sure that this will catch their attention... even if it's too
 late.
 

I really think the best option is to get our mailman list subscribers to
start using another e-mail provider. I think Yahoo should be sued for their
interference of legitimate e-mail communications and the way they have
wasted a large number of ISPs' time by the process that they make us go
through to try to get white listed with them or to even be placed upon their
feedback loop. In fact I haven't come across one ISP yet who has had their
servers successfully white listed with yahoo.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Attila Kinali
On Wed, 20 Feb 2008 10:48:17 -0500
Brian Carpenter [EMAIL PROTECTED] wrote:

 I really think the best option is to get our mailman list subscribers to
 start using another e-mail provider. I think Yahoo should be sued for their
 interference of legitimate e-mail communications and the way they have
 wasted a large number of ISPs' time by the process that they make us go
 through to try to get white listed with them or to even be placed upon their
 feedback loop. In fact I haven't come across one ISP yet who has had their
 servers successfully white listed with yahoo.

ISP? What ISP? I manage only the mail server of an OSS project,
nothing fancy (although we produce as many mails as a small ISP).
And all that in my free time too. Yahoo is definitly not worth
the time i invested sofar to resolve this issue.

And yes, no other free mailer made that much trouble. Even GMX which
is known to be a pain is quite responsive if they see it comes from a
fellow admin.

Well, we'll see what happens. I'm quite sure you'll hear about
it if i ban yahoo.

Attila Kinali

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But blest in my name forever this stream that stanched my thirst!
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Zbigniew Szalbot
Hello,

2008/2/20, Rick Harris [EMAIL PROTECTED]:
 Yes.  I am on a shared server.  It seems that Yahoo picks up on the fact
  that this is going to multiple recipients (apparent 5+ raises the flag).
  Since I am on a shared server, it appears that my option for personalization
  is turned off.  If I understand correctly, personalization might overcome
  the Yahoo problem but might cause a problem with my host if my list was a
  large one.  That may be an easier fight.

Not really. I generate email to yahoo separately for each recipient
and I am still having problems. Fortunately, I am using exim so -Rff
helps a lot. In short, while it may help, don't count too much on
this.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Attila Kinali
On Wed, 20 Feb 2008 09:57:22 -0600
Rick Harris [EMAIL PROTECTED] wrote:

 Yes.  I am on a shared server.  It seems that Yahoo picks up on the fact
 that this is going to multiple recipients (apparent 5+ raises the flag).
 Since I am on a shared server, it appears that my option for personalization
 is turned off.  If I understand correctly, personalization might overcome
 the Yahoo problem but might cause a problem with my host if my list was a
 large one.  That may be an easier fight.

Yes, it might overcome this problem, but you'll get another,
even worse one: maintenance problems. Every setting you have
in your MTA needs to be checked over updates and might cause
undesired effects in case something, somewhere (even a remote host)
changes. Thus i will not add any special setting for yahoo or
any other freemailer/ISP/whatever

If yahoo wants to receive mails from my server (and i'm sure
they want because their users subscribed to my lists), then
they have to play nice like everyone else too.

Attila Kinali

-- 
Praised are the Fountains of Shelieth, the silver harp of the waters,
But blest in my name forever this stream that stanched my thirst!
 -- Deed of Morred
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 -Original Message-
 From: Rick Harris [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, February 20, 2008 10:57 AM
 To: 'Brian Carpenter'; 'Attila Kinali'
 Cc: mailman-users@python.org
 Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo
 
 Yes.  I am on a shared server.  It seems that Yahoo picks up on the
 fact
 that this is going to multiple recipients (apparent 5+ raises the
 flag).
 Since I am on a shared server, it appears that my option for
 personalization
 is turned off.  If I understand correctly, personalization might
 overcome
 the Yahoo problem but might cause a problem with my host if my list was
 a
 large one.  That may be an easier fight.
 
 Thanks,
 
 Rick Harris
 

I doubt any web hosting company is going to enabled personalization on a
shared server environment. I know we won't. It is just too large of a
resource hit.

I also am not seeing this magic number (5) triggering Yahoo's response in my
observations of our mail logs. I think people are just speculating when they
try to find out why Yahoo is delaying their mail.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Mark Sapiro
Rick Harris wrote:

Thanks for your reply.  I understand that ultimately it is a Yahoo problem
and ultimately something that will never be cured.  I was hoping since I
only run one small list that there was a magic switch that I could flip
that would get past Yahoo.


If you are convinced that sending to only one Yahoo recipient per
message will avoid the problem, set Non-digest options- personalize
to Yes. It doesn't have to be Full as another poster suggested, and
you don't actually have to personalize any header or footer
information. Setting personalize to Yes is enough to cause messages to
be sent individually.

If you don't see this option, you have to ask your provider to put

OWNERS_CAN_ENABLE_PERSONALIZATION = Yes

in mm_cfg.py.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] bounce question

2008-02-20 Thread Barry Finkel
Hi,

I have a problem whit the bounce.

I would like to know if I can redirect all messages bounce (managed by the
engine internal mailman) of a particular news letter on a specific address
e-mail


Many Thanks

RGdC

You can change the aliases file

 /var/lib/mailman/data/aliases (on my Mailman 2.1.9 Ubuntu)

by adding to the line:

 LISTNAME-bounces:  |/var/lib/mailman/mail/mailman bounces LISTNAME

this text:

 ,[EMAIL PROTECTED]

This, I believe, will send the bounces for the LISTNAME both to the
normal Mailman bounce processor and to the specified e-mail address.
Note that if Mailman auto-regenerates the alias file, your change
will be lost.
--
Barry S. Finkel
Computing and Information Systems Division
Argonne National Laboratory  Phone:+1 (630) 252-7277
9700 South Cass Avenue   Facsimile:+1 (630) 252-4601
Building 222, Room D209  Internet: [EMAIL PROTECTED]
Argonne, IL   60439-4828 IBMMAIL:  I1004994

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Re: [Mailman-Users] bounce question

2008-02-20 Thread Mark Sapiro
Roberto Gherardi wrote:

I have a problem whit the bounce.

I would like to know if I can redirect all messages bounce (managed by the
engine internal mailman) of a particular news letter on a specific address
e-mail


No. Not in Mailman. If you want to redirect or copy all bounces from a
specific list to some given address, you may be able do that by
manipulating the listname-bounces alias in the MTA.

If you are saying that you want to redirect all bounce notices that are
generated by mail to a specific user from a specific list, I know of
no easy way to do that.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 -Original Message-
 From: Dennis Black [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, February 20, 2008 11:24 AM
 To: Brian Carpenter
 Cc: mailman-users@python.org
 Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
 
 Brian Carpenter wrote:
  -Original Message-
  From: Rick Harris [mailto:[EMAIL PROTECTED]
  Sent: Wednesday, February 20, 2008 10:57 AM
  To: 'Brian Carpenter'; 'Attila Kinali'
  Cc: mailman-users@python.org
  Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo
 
  Yes.  I am on a shared server.  It seems that Yahoo picks up on the
  fact
  that this is going to multiple recipients (apparent 5+ raises the
  flag).
  Since I am on a shared server, it appears that my option for
  personalization
  is turned off.  If I understand correctly, personalization might
  overcome
  the Yahoo problem but might cause a problem with my host if my list
 was
  a
  large one.  That may be an easier fight.
 
  Thanks,
 
  Rick Harris
 
 
 
  I doubt any web hosting company is going to enabled personalization
 on a
  shared server environment. I know we won't. It is just too large of a
  resource hit.
 
  I also am not seeing this magic number (5) triggering Yahoo's
 response in my
  observations of our mail logs. I think people are just speculating
 when they
  try to find out why Yahoo is delaying their mail.
 
  Regards,
  Brian
 
 
 The 5 limit comes from a Yahoo page,
 http://help.yahoo.com/l/us/yahoo/mail/postmaster/postmaster-277515.html
 
 --
 Dennis Black

I might not be understanding Yahoo's statement correctly but that answer
doesn't seem to apply to connections being terminated for deferred reasons,
hence the  When this limit is reached, no further messages will be accepted
for delivery as our server automatically terminates the connection (without
giving an error code). Reestablish connections if you do not get an error
code statements.


Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Dennis Black
Brian Carpenter wrote:
 -Original Message-
 From: Rick Harris [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, February 20, 2008 10:57 AM
 To: 'Brian Carpenter'; 'Attila Kinali'
 Cc: mailman-users@python.org
 Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo

 Yes.  I am on a shared server.  It seems that Yahoo picks up on the
 fact
 that this is going to multiple recipients (apparent 5+ raises the
 flag).
 Since I am on a shared server, it appears that my option for
 personalization
 is turned off.  If I understand correctly, personalization might
 overcome
 the Yahoo problem but might cause a problem with my host if my list was
 a
 large one.  That may be an easier fight.

 Thanks,

 Rick Harris

 

 I doubt any web hosting company is going to enabled personalization on a
 shared server environment. I know we won't. It is just too large of a
 resource hit.

 I also am not seeing this magic number (5) triggering Yahoo's response in my
 observations of our mail logs. I think people are just speculating when they
 try to find out why Yahoo is delaying their mail.

 Regards,
 Brian

   
The 5 limit comes from a Yahoo page,
http://help.yahoo.com/l/us/yahoo/mail/postmaster/postmaster-277515.html

-- 
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System Admin
Academic Information and Communication Technologies (AICT)
(780-)492-9329
This communication is intended for the use of the recipient to which
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privileged information. Please contact us immediately if you are not
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 Rick Harris [EMAIL PROTECTED] wrote:
 
  Yes.  I am on a shared server.  It seems that Yahoo picks up on the
 fact
  that this is going to multiple recipients (apparent 5+ raises the
 flag).
  Since I am on a shared server, it appears that my option for
 personalization
  is turned off.  If I understand correctly, personalization might
 overcome
  the Yahoo problem but might cause a problem with my host if my list
 was a
  large one.  That may be an easier fight.
 
 Yes, it might overcome this problem, but you'll get another,
 even worse one: maintenance problems. Every setting you have
 in your MTA needs to be checked over updates and might cause
 undesired effects in case something, somewhere (even a remote host)
 changes. Thus i will not add any special setting for yahoo or
 any other freemailer/ISP/whatever

Actually personalization is made within mailman not at the MTA level.


 If yahoo wants to receive mails from my server (and i'm sure
 they want because their users subscribed to my lists), then
 they have to play nice like everyone else too.
 

I like your attitude!

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Attila Kinali writes:

  On Wed, 20 Feb 2008 05:15:58 -0600
  Rick Harris [EMAIL PROTECTED] wrote:
  
  
   [EMAIL PROTECTED] R=lookuphost T=remote_smtp defer (0): SMTP error
   from remote mail server after initial connection: host g.mx.mail.yahoo.com
   [206.190.53.191]: 421 4.7.0 [TS02] Messages from 216.104.33.122 temporarily
   deferred due to user complaints - 4.16.56.1; see
   http://postmaster.yahoo.com/421-ts02.html
  
  Same here, although i get a TS01 instead of a TS02. And 10'000 a day of 
  those.

This is just selective greylisting, which lots of sites use as a
blanket policy.

A look at

http://help.yahoo.com/l/us/yahoo/mail/postmaster/postmaster-15.html

suggests that Yahoo doesn't have a clue about discussion lists.  They
seem to think that all mailing lists are announcement lists (of course
that's apparently the OP's case).  Consider this list:

Other great resources:

* Help For Marketers by Scott Hazen Mueller
* Marketing on the Internet Without Getting Burned by John C. Mozena
* ESPC's best practices
* How to Advertise Responsibly Using E-Mail and Newsgroups (RFC 3098)
* MAAWG Sender BCP Version 1.1

:-(

If you're in a hosted environment, you might think about asking your
host to implement domain keys and/or PGP-signing your mail.  (Mailman
is (was?) not friendly to domain keys of non-owner posters, but in the
case of an announcement list having the host sign the post should work
fine.)

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Rick Harris
I guess the point of this and other messages regarding spam is that Yahoo is
being very cautious and erring on the side of protecting their clients.
Meanwhile, in my Yahoo mail account this morning, I flagged as spam a
message supposedly coming from Yahoo mail offering me random prizes, an
offer for me to claim some cash from Nigeria, and some porn.  

All my list is trying to do is to communicate with 15 golfers about what
time they are supposed to show up to play on Saturday.  Only 3 of those are
Yahoo addresses.

Rick Harris

-Original Message-
From: Stephen J. Turnbull [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 20, 2008 11:31 AM
To: Brian Carpenter
Cc: 'Attila Kinali'; 'Rick Harris'; mailman-users@python.org
Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo

Brian Carpenter writes:
[ IIRC it was Attila Kinali who wrote: ]

   If yahoo wants to receive mails from my server (and i'm sure
   they want because their users subscribed to my lists), then
   they have to play nice like everyone else too.
  
  I like your attitude!

You're welcome to like the attitude, but it's really just the flip
side of Yahoo's.  The problem is spam, not Yahoo, and Yahoo serves a
clientele that in general cares more about spam getting through when
they don't want it than ham not getting through when they do want it.

If you really want to stick it to Yahoo, they claim that they respect
authenticated mail.  PGP sign everything that goes through your
server.  If they're serious about delivering mail that their users
want, that had better be good enough.

Not-yet-caring-enough-to-sign-my-own-mail-ly y'rs,





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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Attila Kinali
今晩は

On Thu, 21 Feb 2008 02:11:04 +0900
Stephen J. Turnbull [EMAIL PROTECTED] wrote:

 Attila Kinali writes:
 
   On Wed, 20 Feb 2008 05:15:58 -0600
   Rick Harris [EMAIL PROTECTED] wrote:
   
   
[EMAIL PROTECTED] R=lookuphost T=remote_smtp defer (0): SMTP error
from remote mail server after initial connection: host 
 g.mx.mail.yahoo.com
[206.190.53.191]: 421 4.7.0 [TS02] Messages from 216.104.33.122 
 temporarily
deferred due to user complaints - 4.16.56.1; see
http://postmaster.yahoo.com/421-ts02.html
   
   Same here, although i get a TS01 instead of a TS02. And 10'000 a day of 
 those.
 
 This is just selective greylisting, which lots of sites use as a
 blanket policy.

It's definitly not greylisting. Our server sends out a few dozen mails
a day on the low traffic lists to a few hundred on the high traffic ones.
Any greylisting that is half way sanely implemented should know after
the second mail that the server is a legitimate sender.

I don't know what they actually use to base their decission on, but
what ever it is, it's not one of the standard ways.

 A look at
 
 http://help.yahoo.com/l/us/yahoo/mail/postmaster/postmaster-15.html

I've read that already and i comply with all but the Can-spam thingy
(no idea what that is) and the Domain-Keys (too lazy to set them up).
Heck, even all HTML is removed from the mails going over the lists.

 suggests that Yahoo doesn't have a clue about discussion lists.  They
 seem to think that all mailing lists are announcement lists (of course
 that's apparently the OP's case).  Consider this list:

I'd rather say they have no clue at all. 
From a mail i got from them, after i send them 6 times in a row
the logs they requested as attachment _and_ said that i'm attaching
it in the mail itself:

---
From: Yahoo! Mail abuse-admin(AT)cc.yahoo-inc.com
[...]
Unfortunately, your message was sent to us as an attachment or html 
document.  

Due to security purposes, our custom messaging system is unable to 
access attachments or webpages and we will need you to cut and paste 
plain text information, as opposed to html format or sending it as an 
attachment. We apologize for the inconvenience.
---

I really wonder if anyone is reading the mails at yahoo or
whether they just use a bot that sends back an canned answer based
on some key words. Otherwise someone would have noticed that
the logs i mentioned as being attached are missing.

Oh yes, since i send the log inline, i haven't heard back at all.

 If you're in a hosted environment, you might think about asking your
 host to implement domain keys and/or PGP-signing your mail.  (Mailman
 is (was?) not friendly to domain keys of non-owner posters, but in the
 case of an announcement list having the host sign the post should work
 fine.)

I don't know whether i should do domain keys. Sofar it was never
a problem that we got tagged as spamers, it might be worth it
if more ISPs start to filter based on these. PGP is definitly
not an option. We send out way over 100k mails per day over mailinglists
(at some days it reaches even 200k mails/d). Signing all of them on the
server would produce too much load.
 
Attila Kinali

-- 
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Brian Carpenter writes:
[ IIRC it was Attila Kinali who wrote: ]

   If yahoo wants to receive mails from my server (and i'm sure
   they want because their users subscribed to my lists), then
   they have to play nice like everyone else too.
  
  I like your attitude!

You're welcome to like the attitude, but it's really just the flip
side of Yahoo's.  The problem is spam, not Yahoo, and Yahoo serves a
clientele that in general cares more about spam getting through when
they don't want it than ham not getting through when they do want it.

If you really want to stick it to Yahoo, they claim that they respect
authenticated mail.  PGP sign everything that goes through your
server.  If they're serious about delivering mail that their users
want, that had better be good enough.

Not-yet-caring-enough-to-sign-my-own-mail-ly y'rs,


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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Michael Welch

Mark Sapiro wrote at 08:21 AM 2/20/2008:
 
Thanks for your reply.  I understand that ultimately it is a Yahoo problem
and ultimately something that will never be cured.  I was hoping since I
only run one small list that there was a magic switch that I could flip
that would get past Yahoo.


If you are convinced that sending to only one Yahoo recipient per
message will avoid the problem, set Non-digest options- personalize
to Yes. It doesn't have to be Full as another poster suggested, and
you don't actually have to personalize any header or footer
information. Setting personalize to Yes is enough to cause messages to
be sent individually.

If you don't see this option, you have to ask your provider to put

OWNERS_CAN_ENABLE_PERSONALIZATION = Yes

in mm_cfg.py.

It even happens when sending to a single yahoo address.

I ran into this error message when sending an email to three people: one a 
yahoo account, one gmail, and the other was an account on our server. The email 
was sent yesterday, and the message was waiting for me this morning. 

- - - - - - - - - - - -
Michael Welch, volunteer
Redwood Alliance
PO Box 293
Arcata, CA 95518
707-822-7884
[EMAIL PROTECTED]
www.redwoodalliance.org

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Attila Kinali
On Thu, 21 Feb 2008 02:30:38 +0900
Stephen J. Turnbull [EMAIL PROTECTED] wrote:

 Brian Carpenter writes:
 [ IIRC it was Attila Kinali who wrote: ]
 
If yahoo wants to receive mails from my server (and i'm sure
they want because their users subscribed to my lists), then
they have to play nice like everyone else too.
   
   I like your attitude!
 
 You're welcome to like the attitude, but it's really just the flip
 side of Yahoo's.  The problem is spam, not Yahoo, and Yahoo serves a
 clientele that in general cares more about spam getting through when
 they don't want it than ham not getting through when they do want it.

You are right, the key problem is Spam. But the way yahoo behaves
is like the DDR (Problem: People are running away, Solution: errect
a wall and shot everyone who tries to get over it), it might seem
to be working for the higher ups, but if you really look at what
you are doing, you have to reallize that you are just making it worse.
 
Actualy, i'm not angry at them, because they try to get a solution
to the spam problem, but rather that they are also hitting legitimate
users and refuse to talk about possible solutions.

I care about the users of the mailinglists i manage. If i see
that anyone has a problem that might be on my side, i try to
contact them to figure out how to solve it. It was a lot of
work in the first months, but the result now is that our mail
setup works very well and that even strange and broken setups
on the receiving side have little or no effects.

I also made the observation, that if i, as a mail server admin,
contact an ISP about problems that might be on their side, that
they are very responsive and helpfull in finding a solution.

It's just yahoo that behaves like a black sheep in this game.

Attila Kinali
-- 
Praised are the Fountains of Shelieth, the silver harp of the waters,
But blest in my name forever this stream that stanched my thirst!
 -- Deed of Morred
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Dave Dewey
Quoting Larry Stone ([EMAIL PROTECTED]):

  I'm not blaming Mailman...I'm just asking if there is something about
  Mailman that I can change that will overcome this.  Changing anything about
  Yahoo would be like changing heaven and earth.  Surely, someone else is
  experiencing this issue.
 
 Turn on VERP or full personalization. That will force mailman to generate a
 separate message for each recipient and Yahoo will see several messages each
 addresses to one recipient rather than one message addressed to multiple
 recipients.


VERP does not necessarily solve the issue.  I have VERP running on
my lists, and yahoo is still deferring me and delivering to the spam
box when they DO deliver.


dd
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Cyndi Norwitz
   From: Rick Harris [EMAIL PROTECTED]
   Date: Wed, 20 Feb 2008 05:15:58 -0600

   [EMAIL PROTECTED] R=lookuphost T=remote_smtp defer (0): SMTP error
   from remote mail server after initial connection: host g.mx.mail.yahoo.com
   [206.190.53.191]: 421 4.7.0 [TS02] Messages from 216.104.33.122 temporarily
   deferred due to user complaints - 4.16.56.1; see
   http://postmaster.yahoo.com/421-ts02.html

I've gotten this too with some incoming mail, but I don't have yahoo.  My
ISP participates in this.

While most of what they reject is probably spam (based on what a friend
says who provides DNS for a domain name of mine and forwards the email to
me; many are caught by my ISP), I've had a couple completely legit
private emails (not list mail) from friends get rejected too.

They tell me it isn't about user complaints about me.  It's that they are
matching the emails to a larger spam database.  But it makes no sense to me
since the legit emails that got rejected had no spam keywords and came from
normal domains (one from yahoo).

   Does anyone else have any experience with this, and is there something that
   I can do on my end that would help?  

I can tell you it has nothing to do with Mailman.

Cyndi

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Charles Marcus
On 2/20/2008, Brian Carpenter ([EMAIL PROTECTED]) wrote:
 I think Yahoo should be sued for their interference of legitimate
 e-mail communications

Sorry, I just don;'t see this... they are providing a FREE service.

If you aren;t happy with it, go somewhere else.

What I would do if I were you is simply warn people about problematic 
email services, and let them know that their messages may be delayed, or 
even disappeared.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 On 2/20/2008, Brian Carpenter ([EMAIL PROTECTED]) wrote:
  I think Yahoo should be sued for their interference of legitimate
  e-mail communications
 
 Sorry, I just don;'t see this... they are providing a FREE service.
 
 If you aren;t happy with it, go somewhere else.
 
 What I would do if I were you is simply warn people about problematic
 email services, and let them know that their messages may be delayed,
 or
 even disappeared.
 
 --
 
 Best regards,
 
 Charles
 --

Since I am the ISP whose communications are being interfered with by yahoo,
I am not sure where I could go. I am not sure where you got the idea I was
using yahoo's services.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 -Original Message-
 From: Stephen J. Turnbull [mailto:[EMAIL PROTECTED] 
 You're welcome to like the attitude, but it's really just the flip
 side of Yahoo's.  The problem is spam, not Yahoo, and Yahoo serves a
 clientele that in general cares more about spam getting through when
 they don't want it than ham not getting through when they do want it.
 
 If you really want to stick it to Yahoo, they claim that they respect
 authenticated mail.  PGP sign everything that goes through your
 server.  If they're serious about delivering mail that their users
 want, that had better be good enough.
 
 Not-yet-caring-enough-to-sign-my-own-mail-ly y'rs,

Well we have been using domain keys as per yahoo's instructions and I
haven't seen any reductions in yahoo's deferrals.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Charles Marcus
On 2/20/2008, Dennis Black ([EMAIL PROTECTED]) wrote:
 postfix/main.cf
 yahoo_destination_recipient_limit = 5  # matches Yahoo's limit
 yahoo_destination_concurreny_limit = 2

I may be wrong, but I don't think you can add comments like that, only 
on lines that START with a '#'... so it should be:

# matches Yahoo's limit
yahoo_destination_recipient_limit = 5

yahoo_destination_concurreny_limit = 2

-- 

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Charles
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Charles Marcus
On 2/20/2008, Brian Carpenter ([EMAIL PROTECTED]) wrote:
 I think Yahoo should be sued for their interference of legitimate
 e-mail communications

 Sorry, I just don't see this... they are providing a FREE service.
 
 If you aren't happy with it, go somewhere else.
 
 What I would do if I were you is simply warn people about 
 problematic email services, and let them know that their messages
 may be delayed, or even disappeared.

 Since I am the ISP whose communications are being interfered with by 
 yahoo, I am not sure where I could go. I am not sure where you got
 the idea I was using yahoo's services.

Right... badly worded, but my last paragraph is still the meaning I 
intended to convey...

Maybe better:

No one has a 'Right' to talk to anyone else's mail server.

If they aren't playing well, document it: let anyone who uses your 
services know that if THEY choose to use a problematic service, that is 
their choice and their risk (of lost messages).

-- 

Best regards,

Charles
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Dennis Black
Charles Marcus wrote:
 On 2/20/2008, Dennis Black ([EMAIL PROTECTED]) wrote:
   
 postfix/main.cf
 yahoo_destination_recipient_limit = 5  # matches Yahoo's limit
 yahoo_destination_concurreny_limit = 2
 

 I may be wrong, but I don't think you can add comments like that, only 
 on lines that START with a '#'... so it should be:

 # matches Yahoo's limit
 yahoo_destination_recipient_limit = 5

 yahoo_destination_concurrency_limit = 2

   
It was for focusing purposes only, in the message only.

The 'yahoo_destination_recipient_limit = 5'  is the one that matches 
Yahoo's rules, not the block of two:
yahoo_destination_recipient_limit = 5
yahoo_destination_concurrency_limit = 2

Then why did I bother to show both?
In case someone wanted to mess with the numbers on their system... it 
was a quick-and-dirty-cut-and-paste...

Yahoo doesn't supply a concurrency limit number, but states that you 
should keep it low to be nice to
their resources.

The values don't matter anyway. It sounds like the Mailman admins who 
have written, have tried everything
and it hasn't made a difference.

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System Admin
Academic Information and Communication Technologies (AICT)
(780-)492-9329
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Attila Kinali writes:

   This is just selective greylisting, which lots of sites use as a
   blanket policy.
  
  It's definitly not greylisting. Our server sends out a few dozen mails
  a day on the low traffic lists to a few hundred on the high traffic ones.
  Any greylisting that is half way sanely implemented should know after
  the second mail that the server is a legitimate sender.

Well, maybe.  That is harder than it sounds to scale, though.  The
problem is that Yahoo has a lot of MXes, each handling hundreds of
thousands or millions of messages per day, and they're going to need
to propagate the greylist database to all of them somehow.  It's a
solvable problem, but nontrivial.

If you're using exim -qff, you also may be running into a problem of
hammering on their MXes too frequently; many greylisting algorithms
don't like that.

BTW, do you think they're lying about the user complaints?

  I'd rather say [Yahoo] have no clue at all. 

The problem that Yahoo faces is that not only is their hardware
distributed, so is their wetware.  It's a lot easier for one person to
handle a few clues about the easy problems that one person can handle
than for an organization to deal with many clues about the much harder
problems of scaling to Yahoo size.

  I don't know whether i should do domain keys. Sofar it was never
  a problem that we got tagged as spamers, it might be worth it
  if more ISPs start to filter based on these. PGP is definitly
  not an option. We send out way over 100k mails per day over mailinglists
  (at some days it reaches even 200k mails/d). Signing all of them on the
  server would produce too much load.

Domain keys are per-message cryptographic signatures, too.  And as for
200K mails per day, is that 200K *posts* per day, or more like 2000
posts per day going to 100 recipients each, or even better yet, 200
posts/day going to 1000 recipients each?  And which would you rather
do: save a few CPU cycles, or reliably get your mail through?  Maybe
the usual variants on PGP are too expensive, but something weaker will
do until the spammers catch on, by which time you can hope that
everybody has enough CPU, and so on.

I know that the conventional wisdom that signing mail is very
expensive is well-justified, but on the other hand you have to
remember that there's a difference between very and too expensive.

BTW, of course it turns out that Yahoo doesn't implement the standard
that it sponsored (DKIM), but rather its own legacy variant.  Why am I
not surprised?  :-(I don't know how compatible they are, either. :-( :-(
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Attila Kinali writes:

  It's just yahoo that behaves like a black sheep in this game.

But that's simply not true.  AOL has a deservedly bad reputation, as
does Hotmail.  I've had problems with a number of universities, as
well (deserved, in a sense, but it was damn hard to get off the ban
list once we got on).

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Brian Carpenter writes:

  Well we have been using domain keys as per yahoo's instructions and I
  haven't seen any reductions in yahoo's deferrals.

Well, they don't promise that any of those measures will get your mail
through.  And, to be sure, if I were them, I would not count domain
keys as a way to improve a bad reputation, only as a way to preserve a
good one.

Are you getting the deferral based on customer complaints?  If so,
do you think they're lying about that, or something?  (I'm not
claiming that you or any of your clients are spamming, and I don't
really care whether Yahoo customers are on average dumber than a
fencepost; the question is about Yahoo procedures.)
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Mark Sapiro
Stephen J. Turnbull wrote:

Attila Kinali writes:

   This is just selective greylisting, which lots of sites use as a
   blanket policy.
  
  It's definitly not greylisting. Our server sends out a few dozen mails
  a day on the low traffic lists to a few hundred on the high traffic ones.
  Any greylisting that is half way sanely implemented should know after
  the second mail that the server is a legitimate sender.

Well, maybe.  That is harder than it sounds to scale, though.  The
problem is that Yahoo has a lot of MXes, each handling hundreds of
thousands or millions of messages per day, and they're going to need
to propagate the greylist database to all of them somehow.  It's a
solvable problem, but nontrivial.


It may not be greylisting per se, but it actually doesn't seem to be a
problem for my MTA. In response to this thread, I looked in my maillog
and I see about 2500 of the 421 4.7.0 [TS01] messages in the last
month. I don't see any 421 4.7.0 [TS02] messages. As far as I can
tell, every one of these was eventually delivered, some almost
immediately to a different MX, some a few hours later after several
retries and some in between.

I wonder if Rick actually has a problem with undelivered (as opposed to
delayed) mail, or if his hosting company is just concerned about the
log messages and retries.

Also, the messages I see, and the message Rick posted all seem to come
in response to the initial connect. Thus, Rick's hosting company
should be looking at themselve rather than Rick's list since it is
apparently the connect from the IP that is being delayed, not list
mail.

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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Charles Marcus writes:

  No one has a 'Right' to talk to anyone else's mail server.

Everybody here concedes that, I think.

  If they aren't playing well, document it: let anyone who uses your 
  services know that if THEY choose to use a problematic service, that is 
  their choice and their risk (of lost messages).

But the problem is that *Brian* (as an example) is an ISP whose
reliability comes into question not because *his* customers use Yahoo,
but because *his customers'* customers (subscribers, whatever) use
Yahoo.  His customers are paying him money so that he takes care of
the mail; they do not want to tell their customers to change their
mail services.

Worst of all, if spam gets through, it's definitely Yahoo's fault
(although shared with everybody else in the pipeline); they *could*
have stopped it, for sure.  But if mail delivery is poor, you get
fingers pointing in every direction, and Yahoo is quite justified in
claiming that even if they make their best effort, they can't deliver
mail that got lost somewhere else.  Yahoo's customers are going to be
disposed to believe that the problem is indeed elsewhere (the
alternative is accepting their own responsibility for choosing a
broken service, you see).

So Brian (and other ISPs/hosting services like his) is caught in the
middle.  He can't guarantee reliability because that depends on the
customers' customer base, but reliability is what he takes pride in.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
Stephen you are my hero!

Regards,
Brian
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 -Original Message-
 From: [EMAIL PROTECTED] [mailto:mailman-
 [EMAIL PROTECTED] On Behalf Of Stephen J.
 Turnbull
 Sent: Wednesday, February 20, 2008 7:33 PM
 To: Charles Marcus
 Cc: mailman-users@python.org
 Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
 
 Charles Marcus writes:
 
   No one has a 'Right' to talk to anyone else's mail server.
 
 Everybody here concedes that, I think.
 
   If they aren't playing well, document it: let anyone who uses your
   services know that if THEY choose to use a problematic service, that
 is
   their choice and their risk (of lost messages).
 
 But the problem is that *Brian* (as an example) is an ISP whose
 reliability comes into question not because *his* customers use Yahoo,
 but because *his customers'* customers (subscribers, whatever) use
 Yahoo.  His customers are paying him money so that he takes care of
 the mail; they do not want to tell their customers to change their
 mail services.
 
 Worst of all, if spam gets through, it's definitely Yahoo's fault
 (although shared with everybody else in the pipeline); they *could*
 have stopped it, for sure.  But if mail delivery is poor, you get
 fingers pointing in every direction, and Yahoo is quite justified in
 claiming that even if they make their best effort, they can't deliver
 mail that got lost somewhere else.  Yahoo's customers are going to be
 disposed to believe that the problem is indeed elsewhere (the
 alternative is accepting their own responsibility for choosing a
 broken service, you see).
 
 So Brian (and other ISPs/hosting services like his) is caught in the
 middle.  He can't guarantee reliability because that depends on the
 customers' customer base, but reliability is what he takes pride in.
 
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 -Original Message-
 From: Stephen J. Turnbull [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, February 20, 2008 7:05 PM
 To: Brian Carpenter
 Cc: mailman-users@python.org
 Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
 
 Brian Carpenter writes:
 
   Well we have been using domain keys as per yahoo's instructions and
 I
   haven't seen any reductions in yahoo's deferrals.
 
 Well, they don't promise that any of those measures will get your mail
 through.  And, to be sure, if I were them, I would not count domain
 keys as a way to improve a bad reputation, only as a way to preserve a
 good one.
 
 Are you getting the deferral based on customer complaints?  If so,
 do you think they're lying about that, or something?  (I'm not
 claiming that you or any of your clients are spamming, and I don't
 really care whether Yahoo customers are on average dumber than a
 fencepost; the question is about Yahoo procedures.)

Yes, I am seeing deferral based on customer complaints messages as well as
just a plain vanilla temporarily deferred messages. As I stated earlier, I
received 3 different responses in the same message batch from Yahoo.

As for customer complaints, I would not be able to tell since Yahoo makes it
just about impossible to get on their feedback loop program. Believe me AOL
is a breeze to work with in comparison to Yahoo. All I know is based upon
AOL's feedback, not having any of my IPs blacklisted, not hearing anything
from my datacenter (who is pretty quick to let me know if something is out
of the ordinary in regards to my outgoing mail) and being able to deliver to
all the other major e-mail providers such as hotmail, gmail, etc, I do not
have a spam problem. So though I am not willing to say Yahoo is lying, I
think that they have some serious problems with their mail servers that they
are not letting others know about. However I am merely speculating here.


Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Gabriel Millerd
On Wed, Feb 20, 2008 at 6:12 PM, Mark Sapiro [EMAIL PROTECTED] wrote:

  Also, the messages I see, and the message Rick posted all seem to come
  in response to the initial connect. Thus, Rick's hosting company
  should be looking at themselve rather than Rick's list since it is
  apparently the connect from the IP that is being delayed, not list
  mail.


Well the OP said the messages were deferred, the link the log gives
(which everyone is aware of) seems to describe greylisting. In my
experience the greylisting is sort of weak in that its not *.yahoo.com
but just server by server for quite a while. Likely this is by design.

I dont see a problem if the messages are deferred, but if he says they
are all disappearing (though I would assume this means his upstream is
just killing them off out of the queue) then there is a problem. But
then he would get bounces from yahoo killing them, not nice legal
defer messages.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Gabriel Millerd
On Wed, Feb 20, 2008 at 6:42 PM, Brian Carpenter [EMAIL PROTECTED] wrote:

  As for customer complaints, I would not be able to tell since Yahoo makes it
  just about impossible to get on their feedback loop program. Believe me AOL


  Couldnt this just be an issue of people on the list marking the
email as SPAM or the mail finding its way into the Bulk mail folder
for the yahoo, sbc/ameritech, etc domains?

There are plenty of people that have this issue with forgot password
reminders, account activations and what not with yahoo (according to
google search). This seems reasonable rather than them actual accusing
you of spamming.
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 -Original Message-
 From: Gabriel Millerd [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, February 20, 2008 7:51 PM
 To: Brian Carpenter; mailman-users@python.org
 Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
 
 On Wed, Feb 20, 2008 at 6:42 PM, Brian Carpenter [EMAIL PROTECTED]
 wrote:
 
   As for customer complaints, I would not be able to tell since Yahoo
 makes it
   just about impossible to get on their feedback loop program. Believe
 me AOL
 
 
   Couldnt this just be an issue of people on the list marking the
 email as SPAM or the mail finding its way into the Bulk mail folder
 for the yahoo, sbc/ameritech, etc domains?
 
 There are plenty of people that have this issue with forgot password
 reminders, account activations and what not with yahoo (according to
 google search). This seems reasonable rather than them actual accusing
 you of spamming.
 --
 Gabriel Millerd

I don't know since I can't get Yahoo to communicate with me, that is outside of 
them deferring e-mail from my servers and their generic email communications.

I find it very problematic when a large ISP such as AOL and Yahoo allows their 
users to define what is spam is and what is not.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Mark Sapiro
Stephen J. Turnbull wrote:

Are you getting the deferral based on customer complaints?  If so,
do you think they're lying about that, or something?  (I'm not
claiming that you or any of your clients are spamming, and I don't
really care whether Yahoo customers are on average dumber than a
fencepost; the question is about Yahoo procedures.)


Note: The following is an incoherent rant from a deranged and totally
frusted person. You've been warned.

I'm getting the deferral based on customer complaints message. I
looked it up on Yahoo's web site, and I followed a link to Does
Yahoo! Mail offer a feedback loop program to help senders minimize
complaint rates?. I thought good, I can sign up and find out who's
reporting my mail as spam. Then I read further and found To
participate in the program, senders must sign their outbound emails
with DomainKeys (DKIM is not currently supported).

This is the second time in recent weeks that some large mail service
has used it's 600 lb. gorilla status to try to coerce me into
something, and I don't like it.

Actually, I don't care that much about Yahoo, because they do seem to
accept my mail. My real complaint is with Microsoft and Hotmail.
Several weeks ago, Hotmail started discarding some of my list mail,
this quickly escalated from some to most to all. Note that they didn't
reject it. Their MXs accepted it, but it never got delivered to any
recipient, regardless of any whitelisting the recipients applied.

I eventually found my way to https://support.msn.com/default.aspx and
submitted a report via the form linked as Sender Information for
Hotmail Delivery. I got a response to that (to their credit, they
always responded) suggesting I add SPF records in DNS (more 600 lb.
gorilla tactics), and giving me a hotmail.com address to send sample
messages to, and requesting that I inform the responder of the subject
header of any messages I send.

I tried to do this. I don't know what happened to the message I sent to
the hotmail.com address, but my reply to the support rep bounced per

Action: failed
Status: 5.1.0
Diagnostic-Code: smtp;554 5.1.0 Sender Denied

I took great pains to always use my postmaster address in reports and
replies. I went through several iterations of submitting forms,
receiving replies and being unable to respond to the follow-up
questions in the replies (always with the same reject as above).

Also, at one point after putting SPF records in DNS, I tried to send an
email per something I found on the support site to inform them of the
domains (I can no longer find this instruction - I think it's been
replaced by yet another web form). Here is the email I sent in it's
entirety.

-
Return-path: [EMAIL PROTECTED]
Received: from localhost ([127.0.0.1])
by msapiro.net with esmtp (Exim 4.62)
(envelope-from [EMAIL PROTECTED])
id JW535E-3K-OA
for [EMAIL PROTECTED]; Tue, 12 Feb 2008 10:53:38 -0800
Message-ID: [EMAIL PROTECTED]
Date: Tue, 12 Feb 2008 10:53:38 -0800
From: Mark Sapiro [EMAIL PROTECTED]
Organization: Not Very Much
User-Agent: Thunderbird 2.0.0.9 (Windows/20071031)
MIME-Version: 1.0
To: [EMAIL PROTECTED]
Subject: SPF records updated
X-Enigmail-Version: 0.95.6
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit

grizz.org
msapiro.net
sbh16.songbird.com

---

And the ironic thing is here's what happened when my MTA tried to send
it.

SMTP error from remote mail server after end of data:
host mailb.microsoft.com [131.107.115.215]: 550 5.7.1 Your e-mail
was rejected by an anti-spam content filter on gateway
(131.107.115.215). Reasons for rejection may be:
obscene language, graphics, or spam-like characteristics. Removing
these may let the e-mail through the filter.

Ultimately, I started submitting the web forms describing the problem
as an inability to respond to follow-up information requests on
outstanding tickets. This got someone's attention, and I am currently
(temporarily) on a mitigation whitelist which is supposed to allow
time for the filters to retrain.

We'll see.

If you read this far, thanks for listening. I don't expect any advice
(but if you have some, I'm interested). I've just been so frustrated
by this process that I had to vent a bit.

-- 
Mark Sapiro [EMAIL PROTECTED]The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Mark Sapiro
Brian Carpenter wrote:

I find it very problematic when a large ISP such as AOL and Yahoo allows their 
users to define what is spam is and what is not.


Well, in one sense, only the final recipient can determine what is spam
and what is not, but I certainly agree that providing a this is spam
button that a user can click by accident or for any number of spurious
reasons, and then using that click to label the sending server as a
(possible, probable, ?) spam source is fraught with difficulty.

I would hope that any service that does this would make it simple for
senders to get reports of this so they can try to address people's
problems. I think AOL does, although I haven't tried to sign up for
their feedback loop.

Certainly Yahoo doesn't seem to make it easy (although I just submitted
their request form, we'll see), and it is not easy (so far impossible
for me) to get on Microsoft's Junk Mail Reporting Partner program.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Mark Sapiro writes:

  Then I read further and found To participate in the program,
  senders must sign their outbound emails with DomainKeys (DKIM is
  not currently supported).
  
  This is the second time in recent weeks that some large mail service
  has used it's 600 lb. gorilla status to try to coerce me into
  something, and I don't like it.

C'mon, Mark, you know that the only problem here is that there's no
accepted standard; they have to authenticate you somehow (do you
really want me to be able to spoof you and get information about your
mail to Yahoo customers?), and the right you to authenticate is the
apparent source of allegedly objectionable mail.  So it's going to be
SPF or DomainKeys or something like that.

But you've identified the problem correctly (in more ways than one).
600lb gorillas don't move very fast most of the time, but once they do
get in motion they're terrifying.

Sorry to say, I don't think there's much chance the gorillas are going
to slim down, either.  There are too many advantages to being big in
this industry.
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
 -Original Message-
 From: Mark Sapiro [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, February 20, 2008 8:23 PM
 To: Brian Carpenter; 'Gabriel Millerd'; mailman-users@python.org
 Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
 
 Brian Carpenter wrote:
 
 I find it very problematic when a large ISP such as AOL and Yahoo
 allows their users to define what is spam is and what is not.
 
 
 Well, in one sense, only the final recipient can determine what is spam
 and what is not, but I certainly agree that providing a this is spam
 button that a user can click by accident or for any number of spurious
 reasons, and then using that click to label the sending server as a
 (possible, probable, ?) spam source is fraught with difficulty.

This wouldn't be a problem if they just applied a filter to that person's
e-mail address but to block an server's IP from sending any e-mail to all
their users? shudders

The really bad situation is when an e-mail forwarder that is setup on my
server that forwards both legitimate mail and spam (when it makes it through
my anti-spam system) to their AOL or Yahoo account and the user then clicks
that wicked spam button and inadvertently reports my server as a source of
spam. It's a tragic case of mistaken identity and none of the major e-mail
providers are willing to come up with a system that doesn't target the
middle man.


 I would hope that any service that does this would make it simple for
 senders to get reports of this so they can try to address people's
 problems. I think AOL does, although I haven't tried to sign up for
 their feedback loop.

AOL is very easy to get on their feedback loop and they have at least
demonstrated a willingness to work with a mail administrator.

 Certainly Yahoo doesn't seem to make it easy (although I just submitted
 their request form, we'll see), and it is not easy (so far impossible
 for me) to get on Microsoft's Junk Mail Reporting Partner program.
 --
 Mark Sapiro [EMAIL PROTECTED]The highway is for gamblers,
 San Francisco Bay Area, Californiabetter use your sense - B. Dylan

Wait till you get Yahoo's response asking you to add every single domain
name you want a report on, to a text file along with its domainkeys. For a
hosting company that hosts thousands of domains, such a request is
ridiculous. AOL does it by the IP address not by domain.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Mark Sapiro
Stephen J. Turnbull wrote:

Mark Sapiro writes:

  Then I read further and found To participate in the program,
  senders must sign their outbound emails with DomainKeys (DKIM is
  not currently supported).
  
  This is the second time in recent weeks that some large mail service
  has used it's 600 lb. gorilla status to try to coerce me into
  something, and I don't like it.

C'mon, Mark, you know that the only problem here is that there's no
accepted standard; they have to authenticate you somehow (do you
really want me to be able to spoof you and get information about your
mail to Yahoo customers?), and the right you to authenticate is the
apparent source of allegedly objectionable mail.  So it's going to be
SPF or DomainKeys or something like that.


That's not what I understood it to say. I understand they need to
authenticate me somehow as the person authorized to receive reports
about my mail to yahoo.com recipients, but I thought it said that in
order for me to participate in the feedback program at all, my mail to
yahoo.com recipients had to be signed with DomainKeys.

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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread [EMAIL PROTECTED]
AOL does it by the IP address not by domain.

I thought so Brian, so RRRGGG!

And I only have prob with ONE aol'er (who HAS a comcast account but keeps 
forgetting his comcast password!!!).  So periodically I have top open a Service 
Ticket with my provider and ask them to RE-contact (POS) aol.sigh

Goog thing is tho, only 3 or 4 times a YEAR!!!G

Ed
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Brian Carpenter writes:

  This wouldn't be a problem if they just applied a filter to that person's
  e-mail address but to block an server's IP from sending any e-mail to all
  their users? shudders

Hold that shudder ...

  and none of the major e-mail providers are willing to come up with
  a system that doesn't target the middle man.

That's because an *effective* system *must* target the middleman.
(Well, it could target *their* customers.  Not likely, right?)  It's
not possible to target the ultimate source (without widespread use of
strong authentification by the good guys -- but both you and Mark have
objected to plausible implementations of that in this thread); that's
like trying to target the Milky Way galaxy with a spitball.

Just read the FAQ for this list.  You will find Brad Knowles (a
recognized expert on the subject) advising over and over again that to
keep spam out of your users' mailboxes, you need to stop it before it
reaches your server.  And the only way to do that (that you can
implement in your own servers) is to refuse suspicious mail.

Full circle.

Granted, Brad himself often criticizes the implementation at AOL,
Yahoo, et al.  But the underlying strategy is the same.  Stop spam as
far upstream as you can.

  Wait till you get Yahoo's response asking you to add every single domain
  name you want a report on, to a text file along with its domainkeys. For a
  hosting company that hosts thousands of domains, such a request is
  ridiculous.

... do you still have that shudder?  Here comes the punchline! ...

  AOL does it by the IP address not by domain.

You can't have it both ways.  If AOL's database is organized by IP,
when you get filtered, you will get filtered by IP.  If you want Yahoo
to distinguish your diligent (and/or lucky) domains from the less
so, you're going to have to give them domain keys so the good ones
can't be spoofed by the bad ones (or worse, by the bad guys
themselves).

You don't have to like it; I don't like it at all.  But it's not very
useful to propose that the 600-lb gorillas stop targeting the
middlemen, nor to complain about gorillas that ask for authentication
of every domain that wants to clear its reputation with the simians'
systems.  Not until we can provide an alternative that looks like it
might work.

I for one don't have one.


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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Stephen J. Turnbull
Mark Sapiro writes:

  That's not what I understood it to say. I understand they need to
  authenticate me somehow as the person authorized to receive reports
  about my mail to yahoo.com recipients, but I thought it said that in
  order for me to participate in the feedback program at all, my mail to
  yahoo.com recipients had to be signed with DomainKeys.

Right.  The domainkey that you use to ask for the reports needs to
be the same one that you use to send list posts to the Yahoo recips.
That's how you identify yourself as the admin of those lists.  Am I
missing something?

Yes, I do hate spammers for doing this to us.

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[Mailman-Users] get_content_type() takes exactly 1 argument (2 given)

2008-02-20 Thread Darragh Gammell
 Hi

I keep seeing this error in my mailman error logs.
I've tried googling it for reasons but to no avail.

Anyone seen it before/have a reason.

Feb 21 17:03:21 2008 (16810) SHUNTING:
1176744092.7541261+83406355fa8fca831709ca6993e45b1b8763a180
Feb 21 17:03:25 2008 (16810) Uncaught runner exception: get_content_type()
takes exactly 1 argument (2 given)
Feb 21 17:03:25 2008 (16810) Traceback (most recent call last):
  File /usr/lib/mailman/Mailman/Queue/Runner.py, line 111, in _oneloop
self._onefile(msg, msgdata)
  File /usr/lib/mailman/Mailman/Queue/Runner.py, line 167, in _onefile
keepqueued = self._dispose(mlist, msg, msgdata)
  File /usr/lib/mailman/Mailman/Queue/IncomingRunner.py, line 130, in
_dispose
more = self._dopipeline(mlist, msg, msgdata, pipeline)
  File /usr/lib/mailman/Mailman/Queue/IncomingRunner.py, line 153, in
_dopipeline
sys.modules[modname].process(mlist, msg, msgdata)
  File /usr/lib/mailman/Mailman/Handlers/ToDigest.py, line 91, in process
send_digests(mlist, mboxfp)
  File /usr/lib/mailman/Mailman/Handlers/ToDigest.py, line 132, in
send_digests
send_i18n_digests(mlist, mboxfp)
  File /usr/lib/mailman/Mailman/Handlers/ToDigest.py, line 306, in
send_i18n_digests
msg = scrubber(mlist, msg)
  File /var/lib/mailman/Mailman/Handlers/Scrubber.py, line 177, in process
if ctype == 'text/plain':
TypeError: get_content_type() takes exactly 1 argument (2 given)

Feb 21 17:03:25 2008 (16810) SHUNTING:
1176751776.884974+121ed930b09df2e15bc8390b3ab74317a382467c

Thanks in advance

Darragh
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brad Knowles
On 2/21/08, Stephen J. Turnbull wrote:

  If you're in a hosted environment, you might think about asking your
  host to implement domain keys and/or PGP-signing your mail.  (Mailman
  is (was?) not friendly to domain keys of non-owner posters, but in the
  case of an announcement list having the host sign the post should work
  fine.)

Using PGP is not going to help, but DomainKeys may.  The 
administrator of the mail server in question could also sign up for 
the Yahoo! feedback loop mechanism (see 
http://help.yahoo.com/l/us/yahoo/mail/postmaster/postmaster-30.html).


I've recently started working at the University of Texas at Austin, 
and it looks like I'm going to be doing some of their postmaster 
work.  I've been trying to get our mail servers signed up for various 
feedback loop mechanisms at major providers around the world, as well 
as subscribed to at least one or two bonded sender type programs. 
We're one of the largest public research Universities in the world 
with ~50,000 students and ~20,000 faculty and staff, and I can tell 
you from first hand experience that this is a painful process.

I filed our request with Yahoo!, but have not yet heard anything 
back.  We're on the AOL feedback loop, and getting quite a lot of 
reports about our users, many of which are hitting the report as 
spam button for messages that were forwarded to them from their 
mail.utexas.edu account, which means that AOL thinks we're sending 
them spam, when in fact we're just forwarding mail for a given user, 
which just happens to be spam.

We're also on the feedback loop for TimeWarner/RoadRunner, discovered 
that Gmail doesn't have any such service, and the people at 
NetZero/UnitedOnline really have no clue -- they don't get the fact 
that UT actually is their own ISP, we are our own phone company, we 
are our own power company, we are basically our own city and we 
provide all of our own various services, for a mid-size city 
community of about 70,000 people.

Oh, and Windows Live (you can't call it Hotmail anymore) requires 
that you have a registered Windows Live ID before you can sign up for 
their equivalent Smart Network Data Services program.


One problem with trying to get on all the various feedback loop 
processes, and obtaining service from a bonded sender program, is 
that they all have different requirements.  Some require SPF, some 
require Sender ID, some require DomainKeys, some require DKIM, some 
require that you sign up for service with 
ReturnPath/SenderScoreCertified, some require Habeas, some require 
GoodMail, and some require service with any of several other such 
services.

No one can do all of these things, and many people find it difficult 
enough to do just one or two.  This is turning into a situation worse 
than TMDA, where the recipient site can't be bothered to do any real 
work themselves, so they force everyone else to do their work for 
them.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brad Knowles
On 2/20/08, Attila Kinali wrote:

  This is just selective greylisting, which lots of sites use as a
  blanket policy.

  It's definitly not greylisting. Our server sends out a few dozen mails
  a day on the low traffic lists to a few hundred on the high traffic ones.
  Any greylisting that is half way sanely implemented should know after
  the second mail that the server is a legitimate sender.

Yahoo! has demonstrated that they don't understand the greylisting 
concept anyway, so this is unlikely.  They use a shared pool of 
outbound messages through all of their outbound mail servers, so 
you're pretty much guaranteed that the same message will never be 
touched by the same machine twice.

This ensures that their outbound mail will never be received by a 
site that implements a strict per-machine greylisting policy.  Only a 
looser network-level greylisting policy, will have any chance of 
working with Yahoo, and even then it won't work very well -- they 
just have too many outbound machines on too many different networks.

  I don't know whether i should do domain keys. Sofar it was never
  a problem that we got tagged as spamers, it might be worth it
  if more ISPs start to filter based on these. PGP is definitly
  not an option. We send out way over 100k mails per day over mailinglists
  (at some days it reaches even 200k mails/d). Signing all of them on the
  server would produce too much load.

This is the fundamental problem with creating or verifying all crypto 
signatures of all mail passing through a server.  You've got a really 
nice self-DDoS attack there, created for us by the nice authors of 
the DomainKeys and DKIM proposals.

This has been tried before, and failed, for the same reason.  Do some 
Googling on the term pgpsendmail.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brad Knowles
On 2/20/08, Brian Carpenter wrote:

  The really bad situation is when an e-mail forwarder that is setup on my
  server that forwards both legitimate mail and spam (when it makes it through
  my anti-spam system) to their AOL or Yahoo account and the user then clicks
  that wicked spam button and inadvertently reports my server as a source of
  spam. It's a tragic case of mistaken identity and none of the major e-mail
  providers are willing to come up with a system that doesn't target the
  middle man.

Yup.  I had one of these today.  This is not the first time we've had 
this problem with this particular account, and in my reply to the AOL 
postmaster this time I told them that future complaints of this sort 
may result in that users account getting terminated.  I made sure to 
send copies to both our internal address and their AOL account.

I won't have our mail servers reputation dirtied by morons who can't 
tell the difference between the Delete button and the Report as 
spam button.  If they want to keep that mail.utexas.edu account and 
have it forward their mail somewhere outside of our system, then they 
had damn well better be careful with that Report as spam button.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brad Knowles
On 2/21/08, Stephen J. Turnbull wrote:

  C'mon, Mark, you know that the only problem here is that there's no
  accepted standard; they have to authenticate you somehow (do you
  really want me to be able to spoof you and get information about your
  mail to Yahoo customers?), and the right you to authenticate is the
  apparent source of allegedly objectionable mail.  So it's going to be
  SPF or DomainKeys or something like that.

But SPF (and similar technologies) and DomainKeys (and similar 
technologies) are both inherently broken in the general case.  Sure, 
there are specific cases where sites like BankOfAmerica.com can use 
them (and to everyone's benefit), but they're too easy to set up 
incorrectly (on both sides), and they break too many other parts of 
how e-mail is supposed to work.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brad Knowles
On 2/21/08, Stephen J. Turnbull wrote:

   It's just yahoo that behaves like a black sheep in this game.

  But that's simply not true.  AOL has a deservedly bad reputation, as
  does Hotmail.  I've had problems with a number of universities, as
  well (deserved, in a sense, but it was damn hard to get off the ban
  list once we got on).

Actually, fighting spam is one area where AOL has historically done 
pretty well.  I know that it was the biggest part of my job when I 
was the Sr. Internet Mail System Administrator there, and I took my 
job very seriously.  We did a lot of things to prevent our customers 
from spamming, and we did a lot of things to try to protect them from 
getting spam.  We also set up the feedback loop mechanism (and I 
think AOL was the first site to create such a thing), so that admins 
at other sites around the world could get reports about what was 
happening through their mail servers.

Where AOL has fallen down is by making the Report as Spam button 
far too easy to hit, and doesn't require any kind of confirmation or 
anything.

And they don't give any negative feedback to their users when they 
just hit the Report as Spam button when they are actually getting 
mail that they really did ask for, but they're just being stupid.

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brad Knowles
On 2/21/08, Stephen J. Turnbull wrote:

  Granted, Brad himself often criticizes the implementation at AOL,
  Yahoo, et al.  But the underlying strategy is the same.  Stop spam as
  far upstream as you can.

Yeah, but SPF/SenderID and DKIM/DomainKeys are not the right tools to 
be forcing everyone else in the industry to be using to achieve this 
goal.  You might as well force everyone to use only 24lb 
sledgehammers when they want to fasten any two objects together, and 
ignore all other fastening technologies like screws, glue, etc

The DKIM guys did their homework -- they identified the weaknesses in 
SPF, and they found ways to avoid pretty much all of them.  Problem 
is, they brought out the crypto-nuclear weapons to use against the 
spammers, and they forgot that the spammers are like cockroaches, and 
they're the only ones who'll be left on this planet when the nuclear 
weapons actually get used.

  You can't have it both ways.  If AOL's database is organized by IP,
  when you get filtered, you will get filtered by IP.  If you want Yahoo
  to distinguish your diligent (and/or lucky) domains from the less
  so, you're going to have to give them domain keys so the good ones
  can't be spoofed by the bad ones (or worse, by the bad guys
  themselves).

I don't think you can effectively protect these assets by domain. 
Among other things, there are far too many places out there that 
might have a valid need to send e-mail on my behalf, using my 
address, and any domain-level protection mechanism would almost 
certainly break that aspect of e-mail.  There go all your e-mail 
greeting cards, there go all your e-mail notifications of birthdays 
or other events, and a whole host of other things.


You can't even protect these assets completely by IP address.  If the 
spammers can get friendly with an ISP so that they can advertise 
bogus routes to your network, then they can send out mail from their 
machines using your IP addresses, and all your IP-based security 
mechanisms go out the window.

The mail will be treated by the other end as if it really had been 
sent by your mail servers, and then they'll go away in five minutes. 
But the damage has already been done -- the spam has been sent, and 
someone else has been blamed.  And all those ephemeral routing 
advertisements never get logged anywhere, so no one would ever know 
that it wasn't really you that was sending e-mail from that IP 
address.

  You don't have to like it; I don't like it at all.  But it's not very
  useful to propose that the 600-lb gorillas stop targeting the
  middlemen, nor to complain about gorillas that ask for authentication
  of every domain that wants to clear its reputation with the simians'
  systems.

I don't mind them targeting the middleman.  I just want them to 
target using the appropriate tools.

I want them to have enough intelligence to know when a user has set 
up forwarding on our system to their system, so that when a spam 
message comes in and the user clicks report as spam, they can look 
through the headers of the message and avoid blaming us for sending 
spam to that user, because we were actually just doing what the user 
asked us to do.

The alternative is to just refuse to forward e-mail anymore.  And I 
don't really like that.


Oh, and btw, this also affects mailing lists, because all the 
low-level mechanisms for forwarding e-mail are functionally identical 
to operating a mailing list.

Not until we can provide an alternative that looks like it
  might work.

They've got the money.  Let them pay to come up with something that 
will actually work.

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[Mailman-Users] Mailman not sending mail to list members

2008-02-20 Thread Dave Filchak
Hello,

I am running Mailman version 2.1.6 and recently had to move my servers 
from one data center to another. This necessitated a change of IPs. 
Since the move, Mailman has refused to send out posts from my lists. 
Mail gets to the host and is redirected through aliases to the proper 
location, but then seemingly disappears. To be truthful, mail from the 
test list does show up very sporadically, sometimes hours later. But ... 
90% of the time .. nothing happens.

I am also running

Linux ebony.zuka.net 2.6.9-11.ELsmp #1 SMP Wed Jun 8 17:54:20 CDT 2005 
i686 i686 i386 GNU/Linux
This is CentOS release 4.1 (Final)
This is Perl version 5.008005 (5.8.5)

This is MailScanner version 4.63.8

I have checked all the logs and can find nothing that sticks out. 
Nothing, other than the IP numbers have changed after the move. I am 
stumped so I am hoping someone might be able to suggest somewhere to 
look and some sort of troubleshooting that I may have missed.

Cheers

Dave
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