Re: [mailop] DMARC forensic reports

2017-06-08 Thread Matt Vernhout
You mean something like this (2,850 entries): https://dmarcian.com/dmarc-status/ Cheers, Matt On Thu, Jun 8, 2017 at 4:19 PM, Gil Bahat via mailop wrote: > I believe Tim draegan from DMARCian would probably have all of them > covered in between his clients and so will Agari and Returnpath. The

Re: [mailop] shutterfly contact?

2017-07-24 Thread Matt Vernhout
They seem to use Responsys (Oracle) as their ESP - If you need a contact there LMK and I'll send you one off list. ~ Matt On Sun, Jul 23, 2017 at 4:47 PM, Dave Lugo wrote: > Does anyone have a shutterfly contact they can share? > > They're violating can-spam in at least two ways... > > Thanks,

Re: [mailop] Restricted email address UIDs for public email domains

2017-07-25 Thread Matt Vernhout
Not nearly a complete list but somethings that might inspire you, also YMMV based on your exact needs. abuse admin administration all announce approved contact email events help hostmaster info information List-help Lists List-subscribe List-unsubscribe mailer-daemon marketing Moderators Mods NoRe

Re: [mailop] GoDaddy Block List

2017-10-11 Thread Matt Vernhout
The error codes seem to indicate a temporary block based on your sending speeds. Or possibly your IP is listed on one of the RBLs that they use. Have you checked it against the rbls listed on the error pages? ~ Matt > On Oct 11, 2017, at 20:12, John Cenile wrote: > > Hi all, > > We have sta

Re: [mailop] GoDaddy Block List

2017-10-11 Thread Matt Vernhout
ecks), as well as directly with Spamhaus, not listed on their 3 either. > > We've seen these messages for over 4 days now, so if it is temporary, their > unblock page should say that or give you the option to actually unblock the > IP. > >> On 12 October 2017 at 11:54, Matt

Re: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some

2017-11-09 Thread Matt Vernhout
> On Nov 9, 2017, at 15:44, Emre Üst |euro.message| > wrote: > > When will a legal explanation come from Hotmail (or Microsoft)? I interpreted this more as a comment on past replies being ‘the templates replies from support are required to be sent by our legal department’ that has been made

Re: [mailop] RP Certification and MSFT

2017-12-22 Thread Matt Vernhout
Jennifer, You should escalate to ReturnPath as you’re paying them for a service to help with you’re Deliverability via their certification program. If the program isn’t working the way it’s intended, I’d say that’s the place to start asking questions. ~ Matt > On Dec 22, 2017, at 10:13, Jenn

Re: [mailop] TLS support

2018-02-23 Thread Matt Vernhout
Check out Google’s transparency report https://transparencyreport.google.com/safer-email/overview ~ Matt > On Feb 22, 2018, at 13:04, Michael Storz wrote: > > Am 2018-02-22 16:40, schrieb David Hofstee: >> Hi, >> A quick question... Does anyone have numbers on: >> - the (volume) percentage o

Re: [mailop] DMARC deployment statistics

2018-05-25 Thread Matt Vernhout
DMARC.org has some stats you can look at, most recently updated December 2017. https://dmarc.org/2017/12/number-of-domains-actively-using-dmarc-triples/ Dmarcian has a list of report generators: https://us.dmarcian.com/dmarc-data-providers/ Cheers, ~ Matt Vernhout, CIPP/C http

Re: [mailop] Fwd: Looks like we'll be seeing a big breach notification surge...

2018-11-30 Thread Matt Vernhout
Email-Marriott.com is their normal sending domain. It has been for years. ~ Matt > On Nov 30, 2018, at 17:26, John Levine wrote: > > In article <903fdf82-15d7-a854-f72f-c780b7fb6...@invaluement.com> you write: >> Anyone with half a brain should be able to figure out that >> "marriott.com" has

Re: [mailop] The (not so) Good Guys

2019-01-02 Thread Matt Vernhout
On the day in question we saw a major spike in trap activity with ~6100 traps hit on our signal network... the vast majority are from email.thegoodguys.com.au (98%). Over the last 90 days we've seen ~15,000 ~ Matt V On Fri, Dec 28, 2018 at 6:00 PM John Levine wrote: > If you got spam from an

Re: [mailop] how can we get better?

2019-01-20 Thread Matt Vernhout
I sent this privately by mistake... Apply for access here: https://email.geeks.chat/ The admins should get to it in one business day. ~ Matt > On Jan 20, 2019, at 18:12, Jim Popovitch wrote: > >> On Sun, 2019-01-20 at 16:46 -0500, Matt Vernhout wrote: >> >> >

Re: [mailop] PhishTank contact?

2019-03-16 Thread Matt Vernhout
Jaren, Phishtank is part of OpenDNS which I believe is now part of Cisco (since 2015?)... might try asking your contacts there for the right introductions. ~ Matt > On Mar 16, 2019, at 09:59, Al Iverson wrote: > > I feel your pain. It's happened to all of us at some point or another. > I've

Re: [mailop] Anyone a contact for Telus ISP Email

2015-08-07 Thread Matt Vernhout
Not sure if you got any replies, but abuse.telus...@telus.com and the general ab...@telus.com have always worked for me. ~ Matt Vernhout @emailkarma http://emailkarma.net Please excuse any typos or short forms, sent from my iPhone > On Aug 4, 2015, at 11:45, Kirk MacDonald >

Re: [mailop] Hotmail connection errors

2016-04-06 Thread Matt Vernhout
Sorry Tara, Haven't seen anything on our end. ~ Matt On Wed, Apr 6, 2016 at 12:42 PM, Tara Natanson wrote: > Hello, > > For about the last hour we have seen a huge spike in connection errors and > timeouts at Hotmail MXs. They are holding connections open for a long time > and then simply ti

Re: [mailop] Facebook/Twitter, advice/anyone here?

2016-08-16 Thread Matt Vernhout
Isn't the '550 no user here' a good enough indication of this is not my account? ~ Matt Vernhout Sent from my iPhone > On Aug 16, 2016, at 6:26 PM, Brandon Long via mailop > wrote: > > I'm not sure what they're supposed to do. > > If they g

Re: [mailop] Any Telus contacts on here?

2016-09-13 Thread Matt Vernhout
Josh, Abuse@ has always been responsive, I'm guessing you've already tried that though... Matt On Tue, Sep 13, 2016 at 1:10 PM, Josh Nason wrote: > Hi all -- wondering if we had any Telus folks on this list or if someone > had a contact. We're seeing an increase in "unknown address-related sta

Re: [mailop] AOL , Yahoo or Comcast people ?

2016-10-24 Thread Matt Vernhout
Ryan, Usually I would recommend a ramp up of 10% of a list your size to start, increasing by another 10% every 3-5 days for a period of a month, if you run into issue hold at your current volume for a few more days. Ensure you have a normal mix of ISPs on the new traffic so your not appearing to b

Re: [mailop] Amazing when Banks don't use SPF records..

2016-11-18 Thread Matt Vernhout
Try - phish...@td.com That is their published reporting address... And yes I've pointed this out to them several times and it's all deaf ears each time. As one of the top 5 banks in Canada they are the only one not participating in any form of email authentication - the others are ding at least

Re: [mailop] [ext] Re: Return Path / Sender Score

2019-08-23 Thread Matt Vernhout via mailop
in_(COI)/Double_opt-in_(DOI) where people will find it when searching "What is confirmed opt-in" Many also see the term confirmed as "I sent you a note confirming that you are now subscribed" so it's an equally bad term to hold someone too. Pick your battles, the differen

Re: [mailop] Email Bounces

2023-11-16 Thread Matt Vernhout via mailop
Sounds like you're sending faster than your reputation allows based on the indicated AUP-1310 flag: 1300 - 1340 Spectrum limits the number of concurrent connections from a sender, as well as the total number of connections allowed. Limits vary based on the reputation of the IP address. Reduce your

Re: [mailop] [E] Re: AT&T Block

2024-07-09 Thread Matt Vernhout via mailop
On Tue, Jul 9, 2024 at 2:32 PM Ralph Seichter via mailop wrote: > * Anne P. Mitchell: > > > Receivers don't block email from new IPs by default; they block them > > when they notice something amiss with the email (be it improper > > authentication, spam complaints, or something else). > > That lo

Re: [mailop] Domains discrimination

2024-07-10 Thread Matt Vernhout via mailop
On Wed, Jul 10, 2024 at 3:39 PM Ralph Seichter via mailop wrote: > * Jeff Pang via mailop: > > > Is there domain name discrimination in the email industry? > > That's a provocative way of asking your question. ;-) > > > For example, com, net, and org are considered to have higher > > reputations,

Re: [mailop] [External] Understanding why a spammer is doing this

2024-08-30 Thread Matt Vernhout via mailop
Have you also configured your DKIM to oversign your mail as well? h= should include duplicate values for *Date: to: cc: Subject: From: Date: to: cc: Subject: From:* to prevent abuse and the replay of the emails. Also accessing an X= value to something reasonable (3 to 5 days) is a good idea, if

Re: [mailop] Virgina Media in UK bouncing emails with "550 Mailbox unavailable"

2024-09-17 Thread Matt Vernhout via mailop
Random thought - Have you validated that their email authentication is configured properly for the mail they are sending? originprobate.com "spf": "record": "v=spf1 mx -all", "valid": true, "dns_lookups": 1, "dns_void_lookups": 0, "warnings": [], "parsed": { "pass":

Re: [mailop] Bell Sympatico contact

2019-09-25 Thread Matt Vernhout via mailop
I sent a note to my contact at Bell about this. They might reach out for more info if they need it. ~ Matt > On Sep 25, 2019, at 18:54, J Doe via mailop wrote: > >  >> On Sep 25, 2019, at 2:24 PM, J Doe via mailop wrote: >> >> Hi, >> >> Is there a representative from Bell / Sympatico (Can

Re: [mailop] [EXTERNAL] Re: Reasons ISPs (Microsoft) ignore DMARC policy?

2019-11-20 Thread Matt Vernhout via mailop
If a sender asked you to reject that mail with their policy do them a favour and send a bounce that says something like ‘your DMARC said to bounce failed messages, if this is wrong fix your authentication and try again’ Bounces like this tend to get people attention. ~ Matt > On Nov 20, 2

Re: [mailop] Best strategy to prune address list

2019-11-23 Thread Matt Vernhout via mailop
There are also several legislative hurdles you’ll need to evaluate the list against. Two that come to mind are: Canada’s Anti-Spam Law has a two year expiry on implied consent. If you have addresses older than that in Canada you would likely be in violation of the law. GDPR also has some rul

Re: [mailop] BIMI

2019-12-04 Thread Matt Vernhout via mailop
Yes it’s a thing, Verizon (Yahoo web and Mobile) is supporting it now. Google has announced a pilot in 2020. VMC is not currently required at VZM, and the overall requirements are still being defined by the working group. Stay tuned for more info on the bimigroup.org website, we are planning to

Re: [mailop] bell.ca?

2020-01-16 Thread Matt Vernhout via mailop
Just in case I passed this along to one of my contacts at Bell... not sure if they are represented here or not. Cheers, ~ Matt > On Jan 16, 2020, at 18:21, Steven Champeon via mailop > wrote: > ___ mailop mailing list mailop@mailop.org https://ch

Re: [mailop] Microsoft contact for misclassified spam issue?

2020-08-07 Thread Matt Vernhout via mailop
Start here: https://sendersupport.olc.protection.outlook.com/pm/policies.aspx It has the rules and a link to get help from the support team. ~ Matt > On Aug 7, 2020, at 11:40, John Gateley via mailop wrote: > > Hi y'all, > > I am using a user auth SaaS, and one of the actions it performs i

Re: [mailop] Microsoft blocking/spammarking messages

2020-12-10 Thread Matt Vernhout via mailop
You need to start here for help: https://sendersupport.olc.protection.outlook.com/snds/ ~ Matt > On Dec 10, 2020, at 12:11, Nate Burke via mailop wrote: > > Hello, I was hoping someone from Microsoft could contact me offlist for help > getting our server (66.151.17.22) removed from the Micro

Re: [mailop] Paging the Yahoo! postmaster

2021-09-23 Thread Matt Vernhout via mailop
Ken, Check out https://postmaster.yahooinc.com/ for help - there is a contact form and an email address you can reach out to for help directly from the Yahoo team. Cheers, ~ Matt Vernhout http://www.emailkarma.net Twitter: @emailkarma/@CAUCE On Thu, Sep 23, 2021 at 9:26 AM Ken O'Driscol

Re: [mailop] What am I supposed to do with abuse complaints on legit mail?

2022-01-10 Thread Matt Vernhout via mailop
Also check which email client they are using. For example Thunderbird, or another plugin, may move mail from the inbox to the junk folder without the user taking action. Thus potentially generating a complaint without the user's knowledge. ~ Matt On Mon, Jan 10, 2022 at 4:53 PM Brie via mailop

Re: [mailop] What am I supposed to do with abuse complaints on legit mail?

2022-01-13 Thread Matt Vernhout via mailop
On Thu, Jan 13, 2022 at 1:41 AM Jay Hennigan via mailop wrote: > Agreed 100%. > > A single acknowledgement of a successful unsubscribe is fine, but don't > make them jump through another flaming hoop. This goes double if the > "subscription" is the typical webinar/whitepaper spam that they never

Re: [mailop] WTaF? I just got spammed BY Active Campaign

2022-04-26 Thread Matt Vernhout via mailop
Sure but Active Campaign sent this not Shopify. One rogue sales person sending cold email doesn’t mean the whole company is bad either. ~ Matt > On Apr 26, 2022, at 18:47, Richard W via mailop wrote: > > Isn't Shopify Canadian? Hand it off to the CRTC > > Richard > > On 2022-04-26 4:27

Re: [mailop] IBM: [to unsubscribe] please enter your first, last name, email and country

2022-12-07 Thread Matt Vernhout via mailop
CAN-SPAM, CASL and several other Anti-Spam/Digital Marketing laws require that the recipient only need to supply their email addresses to unsubscribe. It may also be a requirement of their ESP, send a note to the abuse desk for 1 unsolicited emails, 2 possible violations of local or relevant legisl

Re: [mailop] Intentionally vague SPF records.

2023-01-11 Thread Matt Vernhout via mailop
+1 to Mark's comments... Without discovery you'll never know if you're over the limits or not. Setup a p=none policy, and see where the mail is coming from. You may need to update systems, or change some domains to use subdomains, or a different MailFrom: etc... but If massive global corporations