Re: Zayo woes

2023-11-14 Thread michael brooks - ESC
company is doing well, has the money, and the executives just >> want the numbers to look good for wall street analysts, then it's time to >> pause the miracle working, and help them understand that they cannot simply >> expect you to pull a miracle out of your backside

Re: Zayo woes

2023-11-14 Thread Billy Earley via NANOG
ves just >> want the numbers to look good for wall street analysts, then it's time to >> pause the miracle working, and help them understand that they cannot simply >> expect you to pull a miracle out of your backside every time, just so they >> can look good. >> >

Re: Zayo woes

2023-09-20 Thread Richard Holbo
ot simply > expect you to pull a miracle out of your backside every time, just so they > can look good. > > If we continue to pull off miracles after telling executives that > additional resources are required, it's no wonder they don't take the > requests as seriously as t

Re: Zayo woes

2023-09-20 Thread Matthew Petach
- > *From: *"Mark Tinka" > *To: *nanog@nanog.org > *Sent: *Tuesday, September 19, 2023 10:28:26 AM > *Subject: *Re: Zayo woes > > > > On 9/19/23 16:48, Mike Hammett wrote: > > As someone that has been planning to be in the ac

Re: Zayo woes

2023-09-20 Thread Mark Tinka
On 9/19/23 18:05, Mike Hammett wrote: Some of it is scale-related. Someone's operating just fine at the size they are, but the next order of magnitude larger enjoys many benefits from that size, but it takes either A) luck or B) the right skills to be able to move up to get those benefits.

Re: Zayo woes

2023-09-20 Thread Mark Tinka
On 9/19/23 17:54, Mike Hammett wrote: Well sure, and I would like to think (probably mistakenly) that just no one important enough (to the money people) made the money people that these other things are *REQUIRED* to make the deal work. Obviously, people lower on the ladder say it all of

Re: Zayo woes

2023-09-19 Thread Dave Cohen
uot;nanog" Sent: Tuesday, September 19, 2023 8:53:13 AMSubject: Re: Zayo woes Recently reached out to Zayo and found out we have a new account manager, and also discovered they were acquired by a company called ENA... Bill From: NANOG on behalf of Mike Hammett Sent: Tuesd

Re: Zayo woes

2023-09-19 Thread Delong.com via NANOG
It can be even less customer-facing and more entrenched than that… A uses ISIS and MPLS, B uses OSPF and native circuits. Putting (e)BGP sessions across the border between those two is pretty quick and easy. Integration would essentially require shifting one system onto the other methodology

Re: Zayo woes

2023-09-19 Thread Brian Knight via NANOG
On 2023-09-19 09:41, Matthew Petach wrote: On Tue, Sep 19, 2023 at 7:19AM Mike Hammett wrote: [...] I've never understood companies that acquire and don't completely integrate as quickly as they can. Ah, spoken with the voice of someone who's never been in the position of: a) acquiring

Re: Zayo woes

2023-09-19 Thread Mike Hammett
The Brothers WISP - Original Message - From: "Delong.com" To: "Mike Hammett" Cc: "Matthew Petach" , "nanog" Sent: Tuesday, September 19, 2023 1:22:26 PM Subject: Re: Zayo woes You’ve got the blame right, but the fact that the cost savings don’t m

Re: Zayo woes

2023-09-19 Thread Delong.com via NANOG
> > <https://www.facebook.com/thebrotherswisp> > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > From: "Matthew Petach" > To: "Bill Murphy" > Cc: "Mike Hammett" , "Randy Carpenter" > , "nanog&quo

Re: Zayo woes

2023-09-19 Thread Mike Hammett
11:39:49 AM Subject: Re: Zayo woes Well sure, but what started this tangent is that to me, anyway, it seemed like ENA had just as much ISP as it had ISP, if not more. It would be like buying a farm to get farm-fresh eggs in your kitchen. - Mike Hammett Intelligent Computing Solution

Re: Zayo woes

2023-09-19 Thread Mike Hammett
The Brothers WISP - Original Message - From: "Matt Erculiani" To: "Anne Mitchell" Cc: nanog@nanog.org Sent: Tuesday, September 19, 2023 11:06:57 AM Subject: Re: Zayo woes > they are left with having to run something that they never really wanted > until they

Re: Zayo woes

2023-09-19 Thread Matt Erculiani
> they are left with having to run something that they never really wanted until they can figure out what to do with it Buy enough Dark Fiber providers, you'll eventually acquire an ISP Buy enough ISPs, you'll eventually acquire a Colo Buy enough Colos, you'll eventually acquire a small Cloud

Re: Zayo woes

2023-09-19 Thread Mike Hammett
;Mark Tinka" To: nanog@nanog.org Sent: Tuesday, September 19, 2023 10:51:39 AM Subject: Re: Zayo woes On 9/19/23 17:40, Anne Mitchell wrote: And sometimes the acquisition is really just about acquiring the assets, such as the customer list*, and then they are left with hav

Re: Zayo woes

2023-09-19 Thread Mike Hammett
0:28:26 AM Subject: Re: Zayo woes On 9/19/23 16:48, Mike Hammett wrote: As someone that has been planning to be in the acquiring seat for a while (but yet to do one), I've consistently passed to the money people that there's the purchase price and then there's the % on top of that for

Re: Zayo woes

2023-09-19 Thread Mark Tinka
On 9/19/23 17:40, Anne Mitchell wrote: And sometimes the acquisition is really just about acquiring the assets, such as the customer list*, and then they are left with having to run something that they never really wanted until they can figure out what to do with it. Right, buying the

Re: Zayo woes

2023-09-19 Thread Anne Mitchell
> On Sep 19, 2023, at 9:23 AM, Mark Tinka wrote: > > Sometimes it does not add any material value to either network. Sometimes it > takes too long. And sometimes the acquisition is really just about acquiring the assets, such as the customer list*, and then they are left with having to run

Re: Zayo woes

2023-09-19 Thread Mark Tinka
On 9/19/23 16:48, Mike Hammett wrote: As someone that has been planning to be in the acquiring seat for a while (but yet to do one), I've consistently passed to the money people that there's the purchase price and then there's the % on top of that for equipment, contractors, etc. to

Re: Zayo woes

2023-09-19 Thread Mark Tinka
On 9/19/23 16:41, Matthew Petach wrote: c) your executives have promised there will be cost savings after the merger due to "synergies" between the two companies. Couldn't have said the exact same words any better myself - "cost savings from synergies" :-). Always interesting when a year

Re: Zayo woes

2023-09-19 Thread Mark Tinka
On 9/19/23 14:19, Mike Hammett wrote: I've never understood companies that acquire and don't completely integrate as quickly as they can. Sometimes it does not add any material value to either network. Sometimes it takes too long. If the acquired company is orders of magnitude smaller

Re: Zayo woes

2023-09-19 Thread Shane Ronan
Except they've acquired A LOT of companies running C and A LOT of companies running J, you'd think they'd at least have the same process for the similar setups, but they don't. Shane On Tue, Sep 19, 2023 at 10:42 AM Matthew Petach wrote: > > > On Tue, Sep 19, 2023 at 7:19AM Mike Hammett

Re: Zayo woes

2023-09-19 Thread Mike Hammett
;Randy Carpenter" , "nanog" Sent: Tuesday, September 19, 2023 9:41:35 AM Subject: Re: Zayo woes On Tue, Sep 19, 2023 at 7:19AM Mike Hammett < na...@ics-il.net > wrote: [...] I've never understood companies that acquire and don't completely integrate as quickly a

Re: Zayo woes

2023-09-19 Thread Mike Hammett
- Original Message - From: "Matthew Petach" To: "Bill Murphy" Cc: "Mike Hammett" , "Randy Carpenter" , "nanog" Sent: Tuesday, September 19, 2023 9:41:35 AM Subject: Re: Zayo woes On Tue, Sep 19, 2023 at 7:19AM Mike Hammett &l

Re: Zayo woes

2023-09-19 Thread Matthew Petach
On Tue, Sep 19, 2023 at 7:19AM Mike Hammett wrote: > [...] > I've never understood companies that acquire and don't completely > integrate as quickly as they can. > Ah, spoken with the voice of someone who's never been in the position of: a) acquiring a company not-much-smaller-than-you that

Re: Zayo woes

2023-09-19 Thread Mike Hammett
Message - From: "Bill Murphy" To: "Mike Hammett" , "Randy Carpenter" Cc: "nanog" Sent: Tuesday, September 19, 2023 8:53:13 AM Subject: Re: Zayo woes Recently reached out to Zayo and found out we have a new account manager, and also discovered th

Re: Zayo woes

2023-09-19 Thread Murphy, Bill via NANOG
Subject: Re: Zayo woes External: Increase caution when handling links and attachments. I've never understood companies that acquire and don't completely integrate as quickly as they can. - Mike Hammett Intelligent Computing Solutions<http://www.ics-il.com/> [http://www.ics-il.com/

Re: Zayo woes

2023-09-19 Thread Mike Hammett
E" Cc: "nanog" Sent: Monday, September 18, 2023 7:01:03 PM Subject: Re: Zayo woes The problem we have run into is that there does not appear to be a "Zayo." There are dozens of acquisitions of regional providers with completely different infrastructure and teams and

Re: Zayo woes

2023-09-18 Thread Randy Carpenter
The problem we have run into is that there does not appear to be a "Zayo." There are dozens of acquisitions of regional providers with completely different infrastructure and teams and they have done a very poor job at gluing it all together. I have seen service orders that have gone *years*

Zayo woes

2023-09-18 Thread JASON BOTHE via NANOG
Does anyone know what’s happening at Zayo? Tickets are taking weeks and months to get resolved, much less get a tech assigned to them. The folks answering the noc phone are mere order takers and are only reading from a script, manager on duty/escalation lines go to voicemail. If anyone can