[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-18 Thread Kevin Hoctor

It's still being researched.

Peace,

Kevin Hoctor
No Thirst Software LLC
http://nothirst.com

Sent from my iPhone

On Jun 18, 2009, at 8:22 AM, Robb B  wrote:

>
> Hi,
>
> I'm having the same issue. Was there a resolution discovered or is
> this still being researched?
>
> Thanks!
> Robb
>
> On Jun 12, 5:43 pm, Michael  wrote:
>> When I get home, I will send the file to you.
>> Michael
>>
>> On Jun 12, 12:52 pm, Kevin Hoctor  wrote:
>>
>>
>>
>>> On Jun 11, 2009, at 12:56 PM, Michael wrote:
>>
 As I mentioned before, I have read the previous discussion on the
 forums and I can provided the following information.
>>
 1) I have direct connect service set up.  This service works with  
 both
 quicken for mac and my old computer that has microsoft money. Tried
 yesterday.
 2) Spoke with US Bank internet banking representative: Asked as you
 suggested to use quicken for mac and was given the following
 instructions:
 Username is : SSN# (without dashes)
 Password is : ATM code.
 3) Have tried this as well as my online banking sign in info.  (I  
 know
 that online banking is not the same as direct connect banking, and
 that is why I listed above that I tried both services and also  
 checked
 that my online direct connect worked with quicken.)
>>
 Any ideas?  Thanks again,
>>
>>> Hi Michael,
>>
>>> I'm going to work on discovering why US Bank is not work. Please  
>>> send
>>> your ofxlog.txt file to ke...@nothirst.com (not this user forum) for
>>> review. You can find it in your ~/Library/Application Support/
>>> MoneyWell folder. Thanks.
>>
>>> Peace,
>>
>>> Kevin Hoctor
>>> ke...@nothirst.com
>>> No Thirst Software LLChttp://nothirst.comhttp:// 
>>> kevinhoctor.blogspot.com
> >

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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-18 Thread Robb B

Hi,

I'm having the same issue. Was there a resolution discovered or is
this still being researched?

Thanks!
Robb

On Jun 12, 5:43 pm, Michael  wrote:
> When I get home, I will send the file to you.
> Michael
>
> On Jun 12, 12:52 pm, Kevin Hoctor  wrote:
>
>
>
> > On Jun 11, 2009, at 12:56 PM, Michael wrote:
>
> > > As I mentioned before, I have read the previous discussion on the
> > > forums and I can provided the following information.
>
> > > 1) I have direct connect service set up.  This service works with both
> > > quicken for mac and my old computer that has microsoft money. Tried
> > > yesterday.
> > > 2) Spoke with US Bank internet banking representative: Asked as you
> > > suggested to use quicken for mac and was given the following
> > > instructions:
> > > Username is : SSN# (without dashes)
> > > Password is : ATM code.
> > > 3) Have tried this as well as my online banking sign in info.  (I know
> > > that online banking is not the same as direct connect banking, and
> > > that is why I listed above that I tried both services and also checked
> > > that my online direct connect worked with quicken.)
>
> > > Any ideas?  Thanks again,
>
> > Hi Michael,
>
> > I'm going to work on discovering why US Bank is not work. Please send  
> > your ofxlog.txt file to ke...@nothirst.com (not this user forum) for  
> > review. You can find it in your ~/Library/Application Support/
> > MoneyWell folder. Thanks.
>
> > Peace,
>
> > Kevin Hoctor
> > ke...@nothirst.com
> > No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com
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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-12 Thread Michael

When I get home, I will send the file to you.
Michael

On Jun 12, 12:52 pm, Kevin Hoctor  wrote:
> On Jun 11, 2009, at 12:56 PM, Michael wrote:
>
>
>
> > As I mentioned before, I have read the previous discussion on the
> > forums and I can provided the following information.
>
> > 1) I have direct connect service set up.  This service works with both
> > quicken for mac and my old computer that has microsoft money. Tried
> > yesterday.
> > 2) Spoke with US Bank internet banking representative: Asked as you
> > suggested to use quicken for mac and was given the following
> > instructions:
> > Username is : SSN# (without dashes)
> > Password is : ATM code.
> > 3) Have tried this as well as my online banking sign in info.  (I know
> > that online banking is not the same as direct connect banking, and
> > that is why I listed above that I tried both services and also checked
> > that my online direct connect worked with quicken.)
>
> > Any ideas?  Thanks again,
>
> Hi Michael,
>
> I'm going to work on discovering why US Bank is not work. Please send  
> your ofxlog.txt file to ke...@nothirst.com (not this user forum) for  
> review. You can find it in your ~/Library/Application Support/
> MoneyWell folder. Thanks.
>
> Peace,
>
> Kevin Hoctor
> ke...@nothirst.com
> No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com
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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-12 Thread Kevin Hoctor

On Jun 11, 2009, at 12:56 PM, Michael wrote:

> As I mentioned before, I have read the previous discussion on the
> forums and I can provided the following information.
>
> 1) I have direct connect service set up.  This service works with both
> quicken for mac and my old computer that has microsoft money. Tried
> yesterday.
> 2) Spoke with US Bank internet banking representative: Asked as you
> suggested to use quicken for mac and was given the following
> instructions:
> Username is : SSN# (without dashes)
> Password is : ATM code.
> 3) Have tried this as well as my online banking sign in info.  (I know
> that online banking is not the same as direct connect banking, and
> that is why I listed above that I tried both services and also checked
> that my online direct connect worked with quicken.)
>
> Any ideas?  Thanks again,


Hi Michael,

I'm going to work on discovering why US Bank is not work. Please send  
your ofxlog.txt file to ke...@nothirst.com (not this user forum) for  
review. You can find it in your ~/Library/Application Support/ 
MoneyWell folder. Thanks.

Peace,

Kevin Hoctor
ke...@nothirst.com
No Thirst Software LLC
http://nothirst.com
http://kevinhoctor.blogspot.com


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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-12 Thread Kevin Hoctor

On Jun 12, 2009, at 7:06 AM, Ken wrote:

> I've had the same problem, too, and have tried all the various
> "solutions" to no avail. I've resorted to download from US Bank, then
> importing into Moneywell.
>
> Kevin, respectfully, this seems to me to be an on going Moneywell
> problem which needs to be solved.
>


Thanks Ken,

I didn't realize US Bank was such a global issue. I'll try to  
investigate this deeper and come up with a solution.

Peace,

Kevin Hoctor
ke...@nothirst.com
No Thirst Software LLC
http://nothirst.com
http://kevinhoctor.blogspot.com


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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-12 Thread Ken

I've had the same problem, too, and have tried all the various
"solutions" to no avail. I've resorted to download from US Bank, then
importing into Moneywell.

Kevin, respectfully, this seems to me to be an on going Moneywell
problem which needs to be solved.

Thanks,
Ken

On Jun 10, 7:14 pm, Michael  wrote:
> Hi,
>   I have visited extensively with US Bank concerning my ability to
> sign in.  I have my User Name: (my social security number) and
> Password: (my ATM Pin) and nothing works (selecting quicken for mac,
> quicken for windows, moneywell, or microsoft money).  I have read the
> previously discussed problem on this forum, and have done everything I
> can do from my bank's side.  Is this still a problem people are
> having???  This program was the main reason I bought the mac update
> package.  I would love to use this software, but if I can't get the
> info from my bank then it's useless.
>
> Thanks in advance for your help,
>  Michael
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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-11 Thread Michael

As I mentioned before, I have read the previous discussion on the
forums and I can provided the following information.

1) I have direct connect service set up.  This service works with both
quicken for mac and my old computer that has microsoft money. Tried
yesterday.
2) Spoke with US Bank internet banking representative: Asked as you
suggested to use quicken for mac and was given the following
instructions:
Username is : SSN# (without dashes)
Password is : ATM code.
3) Have tried this as well as my online banking sign in info.  (I know
that online banking is not the same as direct connect banking, and
that is why I listed above that I tried both services and also checked
that my online direct connect worked with quicken.)

Any ideas?  Thanks again,
 Michael

On Jun 11, 9:41 am, Kevin Hoctor  wrote:
> On Jun 10, 2009, at 5:14 PM, Michael wrote:
>
> >  I have visited extensively with US Bank concerning my ability to
> > sign in.  I have my User Name: (my social security number) and
> > Password: (my ATM Pin) and nothing works (selecting quicken for mac,
> > quicken for windows, moneywell, or microsoft money).  I have read the
> > previously discussed problem on this forum, and have done everything I
> > can do from my bank's side.  Is this still a problem people are
> > having???  This program was the main reason I bought the mac update
> > package.  I would love to use this software, but if I can't get the
> > info from my bank then it's useless.
>
> Hi Michael,
>
> You do need to be signed up for direct connect service with your bank.  
> My suggestion is to contact your financial institution and tell them  
> that you are having problems connecting to this account with Quicken  
> for Mac (don't say MoneyWell because it will confuse them).
>
> Peace,
>
> Kevin Hoctor
> ke...@nothirst.com
> No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com
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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-11 Thread Folkhearts

Michael is right, I have always been signed up for the direct connect
service.  I also talked to US Bank and they said you have to use your
SS # and the "software password" which in my case is the one in
Quicken.  Nothing  works, and I've tried every combination I can think
of. Now US Bank has implemented another security level.  I'm not sure
of the right URL for direct connect, maybe that is the issue?  Or
MoneyWell needs it's own "vault password" as Quicken does?
Vicki

On Jun 11, 7:41 am, Kevin Hoctor  wrote:
> On Jun 10, 2009, at 5:14 PM, Michael wrote:
>
> >  I have visited extensively with US Bank concerning my ability to
> > sign in.  I have my User Name: (my social security number) and
> > Password: (my ATM Pin) and nothing works (selecting quicken for mac,
> > quicken for windows, moneywell, or microsoft money).  I have read the
> > previously discussed problem on this forum, and have done everything I
> > can do from my bank's side.  Is this still a problem people are
> > having???  This program was the main reason I bought the mac update
> > package.  I would love to use this software, but if I can't get the
> > info from my bank then it's useless.
>
> Hi Michael,
>
> You do need to be signed up for direct connect service with your bank.  
> My suggestion is to contact your financial institution and tell them  
> that you are having problems connecting to this account with Quicken  
> for Mac (don't say MoneyWell because it will confuse them).
>
> Peace,
>
> Kevin Hoctor
> ke...@nothirst.com
> No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com
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[No Thirst Software] Re: US Bank and 15000] INFO (null) Error.

2009-06-11 Thread Kevin Hoctor

On Jun 10, 2009, at 5:14 PM, Michael wrote:

>  I have visited extensively with US Bank concerning my ability to
> sign in.  I have my User Name: (my social security number) and
> Password: (my ATM Pin) and nothing works (selecting quicken for mac,
> quicken for windows, moneywell, or microsoft money).  I have read the
> previously discussed problem on this forum, and have done everything I
> can do from my bank's side.  Is this still a problem people are
> having???  This program was the main reason I bought the mac update
> package.  I would love to use this software, but if I can't get the
> info from my bank then it's useless.


Hi Michael,

You do need to be signed up for direct connect service with your bank.  
My suggestion is to contact your financial institution and tell them  
that you are having problems connecting to this account with Quicken  
for Mac (don't say MoneyWell because it will confuse them).

Peace,

Kevin Hoctor
ke...@nothirst.com
No Thirst Software LLC
http://nothirst.com
http://kevinhoctor.blogspot.com


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