Fw: [Ticket#2012032910000168] [Nuke-users] win [...]
ticket number for this then... Howard - Forwarded Message - From: The Foundry Support supp...@thefoundry.co.uk To: Howard Jones mrhowardjo...@yahoo.com Sent: Thursday, 29 March 2012, 16:40 Subject: [Ticket#201203291168] [Nuke-users] win [...] Thank you for contacting us. A new support ticket has been created with the ID given above, please do not alter this subject line when replying. To help us answer your inquiry, please provide the following information if it was not included in your original email: * NAME * COMPANY NAME * PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 ) * PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5) * OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 64bit) If you are experiencing licensing problems then please send us a copy of your LICENSE FILE along with the output from the Foundry License Diagnostics tool (FLD). Please run the FLD on your license server and client machine if applicable. You can download the FLD from our website at the bottom of the following page: http://www.thefoundry.co.uk/support/licensing/tools/ Thank you for supplying this necessary information. Also, you can find a list of Frequently Asked Questions on our website at the following link: http://www.thefoundry.co.uk/support/faqs/ We will get back to you soon. -- The Foundry Customer Support 6th Floor, The Communications Building, 48 Leicester Square, London WC2H 7LT, UK +44 (0)20 7968 6828 618 Hampton Drive, Venice, CA, 90291, USA +1 310 399 4555 Web: www.thefoundry.co.uk Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027 You wrote: send to support at the foundry (This email is doing that as you read) Support please look at below thread and send replies to peter.hart...@gmail.com etc - I'm just the messanger... Howard ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
Re: [Ticket#2012032910000168] [Nuke-users] win [...]
ticket number for this then... Howard - Sorry, are you asking me or someone else for a ticket number?,..how should i respond to this statement? thanks, Jeff On 29-Mar-12, at 9:07 AM, Howard Jones wrote: ticket number for this then... Howard - Forwarded Message - From: The Foundry Support supp...@thefoundry.co.uk To: Howard Jones mrhowardjo...@yahoo.com Sent: Thursday, 29 March 2012, 16:40 Subject: [Ticket#201203291168] [Nuke-users] win [...] Thank you for contacting us. A new support ticket has been created with the ID given above, please do not alter this subject line when replying. To help us answer your inquiry, please provide the following information if it was not included in your original email: * NAME * COMPANY NAME * PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 ) * PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5) * OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 64bit) If you are experiencing licensing problems then please send us a copy of your LICENSE FILE along with the output from the Foundry License Diagnostics tool (FLD). Please run the FLD on your license server and client machine if applicable. You can download the FLD from our website at the bottom of the following page: http://www.thefoundry.co.uk/support/licensing/tools/ Thank you for supplying this necessary information. Also, you can find a list of Frequently Asked Questions on our website at the following link: http://www.thefoundry.co.uk/support/faqs/ We will get back to you soon. -- The Foundry Customer Support 6th Floor, The Communications Building, 48 Leicester Square, London WC2H 7LT, UK +44 (0)20 7968 6828 618 Hampton Drive, Venice, CA, 90291, USA +1 310 399 4555 Web: www.thefoundry.co.uk Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027 You wrote: send to support at the foundry (This email is doing that as you read) Support please look at below thread and send replies to peter.hart...@gmail.com etc - I'm just the messanger... Howard ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
Re: [Ticket#2012032910000168] [Nuke-users] win [...]
ticket number for this then... Howard - Sorry, are you asking me or someone else for a ticket number?,..how should i respond to this statement? thanks, Jeff On 29-Mar-12, at 9:07 AM, Howard Jones wrote: ticket number for this then... Howard - Forwarded Message - From: The Foundry Support supp...@thefoundry.co.uk To: Howard Jones mrhowardjo...@yahoo.com Sent: Thursday, 29 March 2012, 16:40 Subject: [Ticket#201203291168] [Nuke-users] win [...] Thank you for contacting us. A new support ticket has been created with the ID given above, please do not alter this subject line when replying. To help us answer your inquiry, please provide the following information if it was not included in your original email: * NAME * COMPANY NAME * PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 ) * PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5) * OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 64bit) If you are experiencing licensing problems then please send us a copy of your LICENSE FILE along with the output from the Foundry License Diagnostics tool (FLD). Please run the FLD on your license server and client machine if applicable. You can download the FLD from our website at the bottom of the following page: http://www.thefoundry.co.uk/support/licensing/tools/ Thank you for supplying this necessary information. Also, you can find a list of Frequently Asked Questions on our website at the following link: http://www.thefoundry.co.uk/support/faqs/ We will get back to you soon. -- The Foundry Customer Support 6th Floor, The Communications Building, 48 Leicester Square, London WC2H 7LT, UK +44 (0)20 7968 6828 618 Hampton Drive, Venice, CA, 90291, USA +1 310 399 4555 Web: www.thefoundry.co.uk Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027 You wrote: send to support at the foundry (This email is doing that as you read) Support please look at below thread and send replies to peter.hart...@gmail.com etc - I'm just the messanger... Howard ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
Re: [Ticket#2012032910000168] [Nuke-users] win [...]
That's just the ticket number for the support email. You dont have to respond at all Howard From: Jeff C dance...@shaw.ca To: Howard Jones mrhowardjo...@yahoo.com; Nuke user discussion nuke-users@support.thefoundry.co.uk Sent: Thursday, 29 March 2012, 19:34 Subject: Re: [Ticket#201203291168] [Nuke-users] win [...] ticket number for this then... Howard - Sorry, are you asking me or someone else for a ticket number?,..how should i respond to this statement? thanks, Jeff On 29-Mar-12, at 9:07 AM, Howard Jones wrote: ticket number for this then... Howard - Forwarded Message - From: The Foundry Support supp...@thefoundry.co.uk To: Howard Jones mrhowardjo...@yahoo.com Sent: Thursday, 29 March 2012, 16:40 Subject: [Ticket#201203291168] [Nuke-users] win [...] Thank you for contacting us. A new support ticket has been created with the ID given above, please do not alter this subject line when replying. To help us answer your inquiry, please provide the following information if it was not included in your original email: * NAME * COMPANY NAME * PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 ) * PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5) * OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 64bit) If you are experiencing licensing problems then please send us a copy of your LICENSE FILE along with the output from the Foundry License Diagnostics tool (FLD). Please run the FLD on your license server and client machine if applicable. You can download the FLD from our website at the bottom of the following page: http://www.thefoundry.co.uk/support/licensing/tools/ Thank you for supplying this necessary information. Also, you can find a list of Frequently Asked Questions on our website at the following link: http://www.thefoundry.co.uk/support/faqs/ We will get back to you soon. -- The Foundry Customer Support 6th Floor, The Communications Building, 48 Leicester Square, London WC2H 7LT, UK +44 (0)20 7968 6828 618 Hampton Drive, Venice, CA, 90291, USA +1 310 399 4555 Web: www.thefoundry.co.uk Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027 You wrote: send to support at the foundry (This email is doing that as you read) Support please look at below thread and send replies to peter.hart...@gmail.com etc - I'm just the messanger... Howard ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
Re: [Ticket#2012032910000168] [Nuke-users] win [...]
Great, thanks Howard On Thu, Mar 29, 2012 at 7:58 PM, Howard Jones mrhowardjo...@yahoo.com wrote: That's just the ticket number for the support email. You dont have to respond at all Howard From: Jeff C dance...@shaw.ca To: Howard Jones mrhowardjo...@yahoo.com; Nuke user discussion nuke-users@support.thefoundry.co.uk Sent: Thursday, 29 March 2012, 19:34 Subject: Re: [Ticket#201203291168] [Nuke-users] win [...] ticket number for this then... Howard - Sorry, are you asking me or someone else for a ticket number?,..how should i respond to this statement? thanks, Jeff On 29-Mar-12, at 9:07 AM, Howard Jones wrote: ticket number for this then... Howard - Forwarded Message - From: The Foundry Support supp...@thefoundry.co.uk To: Howard Jones mrhowardjo...@yahoo.com Sent: Thursday, 29 March 2012, 16:40 Subject: [Ticket#201203291168] [Nuke-users] win [...] Thank you for contacting us. A new support ticket has been created with the ID given above, please do not alter this subject line when replying. To help us answer your inquiry, please provide the following information if it was not included in your original email: * NAME * COMPANY NAME * PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 ) * PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5) * OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 64bit) If you are experiencing licensing problems then please send us a copy of your LICENSE FILE along with the output from the Foundry License Diagnostics tool (FLD). Please run the FLD on your license server and client machine if applicable. You can download the FLD from our website at the bottom of the following page: http://www.thefoundry.co.uk/support/licensing/tools/ Thank you for supplying this necessary information. Also, you can find a list of Frequently Asked Questions on our website at the following link: http://www.thefoundry.co.uk/support/faqs/ We will get back to you soon. -- The Foundry Customer Support 6th Floor, The Communications Building, 48 Leicester Square, London WC2H 7LT, UK +44 (0)20 7968 6828 618 Hampton Drive, Venice, CA, 90291, USA +1 310 399 4555 Web: www.thefoundry.co.uk Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027 You wrote: send to support at the foundry (This email is doing that as you read) Support please look at below thread and send replies to peter.hart...@gmail.com etc - I'm just the messanger... Howard ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users ___ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
