Re: [OPEN-ILS-GENERAL] Delete an archived note?

2018-08-24 Thread Michele Morgan
Hi Carol, There does not appear to be a way to delete a penalty once it's archived through either the xul or web client. It would need to be deleted directly from the database. Hope this is helpful. -Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange,

Re: [OPEN-ILS-GENERAL] Edit Hold Type

2018-06-27 Thread Michele Morgan
Hi Chauncey, Currently there is no way to change the hold type once it's been placed. See this Launchpad bug: https://bugs.launchpad.net/evergreen/+bug/1738021 It would be a useful feature in many situations. -Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library

Re: [OPEN-ILS-GENERAL] Setting Email Notifications to Text

2018-06-18 Thread Michele Morgan
Hi Dana, It's not clear to me whether you are using the xul or web client, but when updating holds to SMS notifications, you need to provide the *text carrie*r as well as the *text number*. Evergreen won't accept the text number unless there is a carrier selected. In the xul client, you need to

Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

2015-08-31 Thread Michele Morgan
Hi Scott, To expand on what Terran suggests, you may also want to turn on the following columns in the staff client hold screens when viewing those screens in the patron record or on the title: Email Notify Phone Notify Text Notify This way it's easy for staff to see the notification methods

Re: [OPEN-ILS-GENERAL] Problem with Edit Items / Volumes per Bib function?

2015-07-24 Thread Michele Morgan
Hi Jennifer, I wonder if you are also running into a related bug: https://bugs.launchpad.net/evergreen/+bug/1253732 From your original description, a new call number is being created, but your item isn't being transferred. If the Edit Items / Volumes per Bib is working the way it should, then

Re: [OPEN-ILS-GENERAL] Best-Hold Selection Sort Order

2015-07-01 Thread Michele Morgan
Hi Johnnie, NOBLE implemented Traditional with Holds Always Go Home Best-Hold Selection Sort Order systemwide so that items will always travel home if there are any holds for pickup at the owning library. We actually tweaked it a bit, removing approx and aprox. Since we do not adjust proximity,

[OPEN-ILS-GENERAL] Hourly Due Dates and Fines Ignore Closings

2015-04-01 Thread Michele Morgan
We are wondering how other libraries are working around this bug: https://bugs.launchpad.net/evergreen/+bug/1064679 In short, for hourly loan periods and fine rates, library closings are ignored in the calculation of due dates and fines. Fines are charged even though the org unit setting to

Re: [OPEN-ILS-GENERAL] TPAC and Due Date

2015-02-11 Thread Michele Morgan
-- for example, some place a high value on providing a consistent experience for all patrons of a resource-sharing group -- so there can be a difference between what is technically possible and what fits within a consortium's policies. Regards, Galen -- Michele Morgan, Technical Assistant North

Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?

2014-11-12 Thread Michele Morgan
- Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

Re: [OPEN-ILS-GENERAL] Circulation Policies - list?

2014-11-07 Thread Michele Morgan
- *Asbury University* One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

[OPEN-ILS-GENERAL] Auto-extending grace periods

2014-07-31 Thread Michele Morgan
-- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

Re: [OPEN-ILS-GENERAL] Simple self check

2014-06-19 Thread Michele Morgan
their experiences! Thanks, Michele Michele Morgan mmor...@noblenet.org On Jun 19, 2014, at 9:58 AM, Tony Bandy to...@ohionet.org wrote: Hi Michele, folks, I apologize for not responding sooner on this, and please pardon any duplication with my responses below. We were also having issues

[OPEN-ILS-GENERAL] Simple self check

2014-06-18 Thread Michele Morgan
for getting receipts to print reliably is welcome. -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

Re: [OPEN-ILS-GENERAL] circulation policies set up problems

2014-06-17 Thread Michele Morgan
at the policy level? Thanks all... Janice Huber Information Commons Manager 204 N Lexington Ave Wilmore, KY 40390 859.858.2230 -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

Re: [OPEN-ILS-GENERAL] Deleting items that are lost or long overdue

2014-06-03 Thread Michele Morgan
copies, or the returned lost-deleted copy. Hope this is helpful, not ridiculous overkill! Cheers, Lindsay Lindsay Stratton Library Automation Services Manager Pioneer Library System 2557 State Rte 21 Canandaigua, NY 14424 585-394-8260 x104 -- Michele Morgan, Technical Assistant North

Re: [OPEN-ILS-GENERAL] Deleting items that are lost or long overdue

2014-06-02 Thread Michele Morgan
/sites/default/files/files/Longoverdue-Processing.pdf Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org - Original Message - From: Michele Morgan mmor...@noblenet.org To: Evergreen

Re: [OPEN-ILS-GENERAL] To Displaying date format in the Receipt Template Output (Michele Morgan)

2014-05-14 Thread Michele Morgan
screen The items_out receipt goes with the print button on the Items Out screen There may be several receipt templates you need to edit. On 5/14/2014 5:30 AM, Jayaraj JR wrote: Michele Morgan, I have made change in the receipt template as suggested by you. %DATE_FORMAT(%due_date%, %d/%m/%Y

Re: [OPEN-ILS-GENERAL] Problem registering new patron

2014-05-13 Thread Michele Morgan
%20211%20222%20410 Jabok - Vyšší odborná škola sociálně pedagogická a teologická Salmovská 8, 120 00 Praha 2 IČO: 45769621, DIČ: CZ45769621 Č. ú. 1993 04/5500 - Raiffeisenbank -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor

Re: [OPEN-ILS-GENERAL] To Displaying date format in the Receipt Template Output

2014-05-11 Thread Michele Morgan
Jayaraj, You need to wrap some formatting around date variable to do this. Here’s one way: %DATE_FORMAT(%due_date%, %d/%m/%Y)% Hope this helps! -- Michele Morgan Technical Assistant North of Boston Library Exchange mmor...@noblenet.org On May 10, 2014, at 12:28 AM, Jayaraj JR jaya

Re: [OPEN-ILS-GENERAL] Items not checking in?

2014-04-11 Thread Michele Morgan
, Holly Brennan wrote: In addition to turning off the scanner beep, which helps, we've also turned on Evergreen's sounds on checkin workstation. That has also helped quite a bit. Wait, there are sounds?! How does one activate this? -Holly -- Michele Morgan, Technical Assistant North of Boston

Re: [OPEN-ILS-GENERAL] prevent holds on available items

2014-04-09 Thread Michele Morgan
617-442-2384 -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

2014-02-28 Thread Michele Morgan
holds. Here’s a link to the full bug: https://bugs.launchpad.net/evergreen/+bug/810748 Hope this is helpful, Michele -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Feb 27, 2014, at 6:23 PM, Deana Cunningham deana.cunning

[OPEN-ILS-GENERAL] ***SPAM*** Re: Holds placed prior to status change

2014-02-27 Thread Michele Morgan
In NOBLE, we recommend checking in new items using the Checkin Modifiers “Retarget Local Holds” (for In Process items) and, if necessary, “Retarget all statuses” if items are in statuses other than In Process. Doing this looks for “local holds for the new items, but not holds for pickup at

[OPEN-ILS-GENERAL] ***SPAM*** Re: ***SPAM*** Re: Holds placed prior to status change

2014-02-27 Thread Michele Morgan
(they only get changed to that status in the first place as they are holds we can't find). Anne Murray East Dunbartonshire Libraries Kirkintilloch Scotland On 27 February 2014 16:31, Michele Morgan mmor...@noblenet.org wrote: In NOBLE, we recommend checking in new items using the Checkin

Re: [OPEN-ILS-GENERAL] removing deleted item from Clear Holds

2014-02-13 Thread Michele Morgan
this, but I thought I’d give it a try. Having an item on the Clear Holds list for eternity is a good motivator to find out. -Holly Holly Brennan Library Technology Specialist Homer Public Library 907-235-3180 (main) 907-435-3154 (direct) hbren...@cityofhomer-ak.gov -- Michele Morgan, Technical

Re: [OPEN-ILS-GENERAL] Notification/Action Triggers and Family (Group) Accounts

2013-12-16 Thread Michele Morgan
-general-boun...@list.georgialibraries.org] On Behalf Of Michele Morgan Sent: Friday, December 13, 2013 9:20 AM To: open-ils-general@list.georgialibraries.org Subject: Re: [OPEN-ILS-GENERAL] Notification/Action Triggers and Family (Group) Accounts Janet, There is a library setting Patron Registration

Re: [OPEN-ILS-GENERAL] Notification/Action Triggers and Family (Group) Accounts

2013-12-13 Thread Michele Morgan
of patrons. So you can, for example, remove a patron from a family group and still have them using a linked address. You can delete a linked address from a patron and it won't hurt any other users sharing or owning that address. -- Michele Morgan, Technical Assistant North of Boston Library Exchange

[OPEN-ILS-GENERAL] ***SPAM*** Re: Placing Holds on Records with Parts

2013-09-25 Thread Michele Morgan
://sagesupport.eou.edu https://sagesupport.eou.edu/ -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

[OPEN-ILS-GENERAL] Transactions closing prematurely - bug 793550

2013-03-06 Thread Michele Morgan
consequences to doing this? -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

[OPEN-ILS-GENERAL] Adding departments to the hierarchy

2011-06-07 Thread Michele Morgan
in a search limited to the Gloucester juvenile department. Is there a way for the catalog limit to look at the owning lib field rather than circulation library field? -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

[OPEN-ILS-GENERAL] ***SPAM*** Re: Permission Groups

2011-02-15 Thread Michele Morgan
1 year NULL -- __ Tim Spindler tjspind...@gmail.com