Hello Everyone,
Currently we are running an ITG self-check system that utilizes magnetic
locking cases for DVDs and CDs. I know the documentation references no security
mechanisms in Evergreen self-check, but I was wondering if there is a way for
the Evergreen self-check to interact/activate th
Good afternoon -
If the status of an item is Canceled Transits, the status can't be changed
if you discover damage, etc. Will this issue be remedied with Webby?
Thank you.
Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
U
Hi Diane,
I believe in the current staff client you can scan the item into the
checkout screen to update the item status (and to let the server know what
physical location the item is currently at), and then you should be able to
mark it damaged after that.
Terran McCanna
PINES Program Manager
Thank you! I guess we can check it out to the last patron and make it Damaged
from his items out screen -> show item details. We did create a Mending account
to get around the transit issue for items needing mending. We just check them
out to the Mending account.
If an item is missing pieces
Do you have the library setting for "Charge item price when marked damaged"
enabled? If so, it will remember who the last person that checked it out
was and give you the option to charge them a damaged fee without having to
check it out to them again.
(I haven't worked with missing pieces, so I'm
Hi Diane,
Thank you! I guess we can check it out to the last patron and make it
Damaged from his items out screen -> show item details. We did create
a Mending account to get around the transit issue for items needing
mending. We just check them out to the Mending account.
The series of steps
You and Terran are both correct about the Damaged Item issue!
We can’t, however, Edit Item Attributes in the Copy Editor while an item has a
status of In Transit or Canceled Transit, right?
We can only mark something as Missing Pieces from the Check In screen. If you
try to choose Missing
Hi Diane,
Thanks for the explanation! I see there is a Launchpad ticket on this -
https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any
sign that anyone is working on it. I would say that a number of backend
changes will be required to fix this issue, and the web client isn't
Jesse
We Also have ITG self checks (Now Bibliotheca) with built in lockers and as far
as I am aware it is the self check software that activates the unlockers
depending on the SIP response received from the ILS server.
Stuart
***
Stuart Forrest P
