Re: [outages] Level3 10G DWDM Ckt Detroit to Chicago

[Luke Rockwell via Outages]

Latest update from Level 3 trouble board

7/30/14 4:03:40 PM GMTField Services continue investigation in conjunction
with railway workers to further isolate the suspected fiber cut.7/30/14
3:41:00 PM GMTField Services report that the fault location is in close
proximity to a railway. As such, Field Services is coordinating with
railway workers to ensure safe access to continue investigation. Splice
crews have been dispatched to the site and are expected to arrive
shortly.7/30/14
2:58:44 PM GMTField Services arrived in Southfield, MI and detected a fault
approximately 52 miles from the site. Field Services is proceeding en route
to the fault location.7/30/14 2:11:36 PM GMTThe Transport NOC detected a
loss of signal in Dexter, MI is impacting unprotected services. A fiber cut
is suspected and Field Services have been engaged for investigation.
Updates will be provided as they are received.

.
*Luke Rockwell*
Systems Administrator
Information Technology

.

Cal Alumni Association | UC Berkeley
1 Alumni House, Berkeley, CA 94720
*T* 510.900.8196
*F* 510.642.6252

.

*Commitment, Support, Passion*

_
*alumni.berkeley.edu http://alumni.berkeley.edu/*

_
*Facebook https://www.facebook.com/CalAlumni | LinkedIn
http://www.linkedin.com/groups?gid=70245*


On Wed, Jul 30, 2014 at 8:47 AM, Clayton Zekelman via Outages 
outages@outages.org wrote:



 Well, the same 10 Gig DWDM is down again - 10:53am.  Level3 reports a
 fibre cut this time - near the same location as the card failure on the
 19th...




 At 11:38 AM 19/07/2014, Clayton Zekelman via Outages wrote:


  Looks like our circuit came back up a few minutes ago.

 We took a couple of brief hits on 2 1Gig DIAs out of Southfield, MI
 though - not sure if that was related.


 At 06:48 AM 19/07/2014, Clayton Zekelman wrote:

  Level3 10G DWDM Ckt from Detroit to Chicago currently out of service
 (down at 6:15am EDT).

 Possibly related to some sort of transport failure in Dexter, MI that
 happened around the same time.


 ---


 ---

 Clayton Zekelman
 Managed Network Systems Inc. (MNSi)
 3363 Tecumseh Rd. E
 Windsor, Ontario
 N8W 1H4

 tel. 519-985-8410
 fax. 519-985-8409
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Re: [outages] Level3 10G DWDM Ckt Detroit to Chicago

[Luke Rockwell via Outages]

7/30/14 8:27:19 PM GMTRepair work is ongoing at the site. Updates will be
provided as they are received.7/30/14 7:32:21 PM GMTField Services continue
excavation efforts and have estimated splicing will begin in approximately
one hour.7/30/14 7:10:12 PM GMTRepair efforts are ongoing at the site. No
estimated restoral time is currently available.7/30/14 6:18:25 PM GMTField
Services report excavation efforts are in progress to access the damaged
cable. The splice crew is onsite to continue with repair following
excavation.7/30/14 5:58:09 PM GMTRepair crews continue en route to the site
to proceed with restoration efforts.7/30/14 5:18:26 PM GMTA 108-count fiber
cut has been confirmed to have been caused by construction near the
railway. All necessary repair crews are en route with no ETA available at
this time.7/30/14 4:22:00 PM GMTField Services report that there is
construction in the area that has likely caused the fiber cut. An
excavation crew has been engaged to uncover the suspected damaged portion
of the span. No ETA has been provided for the excavation crew.7/30/14
4:03:40 PM GMTField Services continue investigation in conjunction with
railway workers to further isolate the suspected fiber cut.7/30/14 3:41:00
PM GMTField Services report that the fault location is in close proximity
to a railway. As such, Field Services is coordinating with railway workers
to ensure safe access to continue investigation. Splice crews have been
dispatched to the site and are expected to arrive shortly.7/30/14 2:58:44
PM GMTField Services arrived in Southfield, MI and detected a fault
approximately 52 miles from the site. Field Services is proceeding en route
to the fault location.7/30/14 2:11:36 PM GMTThe Transport NOC detected a
loss of signal in Dexter, MI is impacting unprotected services. A fiber cut
is suspected and Field Services have been engaged for investigation.
Updates will be provided as they are received.

.
*Luke Rockwell*
Systems Administrator
Information Technology

.

Cal Alumni Association | UC Berkeley
1 Alumni House, Berkeley, CA 94720
*T* 510.900.8196
*F* 510.642.6252

.

*Commitment, Support, Passion*

_
*alumni.berkeley.edu http://alumni.berkeley.edu/*

_
*Facebook https://www.facebook.com/CalAlumni | LinkedIn
http://www.linkedin.com/groups?gid=70245*


On Wed, Jul 30, 2014 at 9:41 AM, Bill Wichers bi...@waveform.net wrote:

 This is affecting XO in Detroit too, I can see them on protect path due to
 higher than normal latency Detroit-Chicago.



   -Bill



 *From:* Outages [mailto:outages-boun...@outages.org] *On Behalf Of *Luke
 Rockwell via Outages
 *Sent:* Wednesday, July 30, 2014 12:14 PM
 *To:* Clayton Zekelman
 *Cc:* Outages@outages.org
 *Subject:* Re: [outages] Level3 10G DWDM Ckt Detroit to Chicago



 Latest update from Level 3 trouble board



 7/30/14 4:03:40 PM GMT

 Field Services continue investigation in conjunction with railway workers
 to further isolate the suspected fiber cut.

 7/30/14 3:41:00 PM GMT

 Field Services report that the fault location is in close proximity to a
 railway. As such, Field Services is coordinating with railway workers to
 ensure safe access to continue investigation. Splice crews have been
 dispatched to the site and are expected to arrive shortly.

 7/30/14 2:58:44 PM GMT

 Field Services arrived in Southfield, MI and detected a fault
 approximately 52 miles from the site. Field Services is proceeding en route
 to the fault location.

 7/30/14 2:11:36 PM GMT

 The Transport NOC detected a loss of signal in Dexter, MI is impacting
 unprotected services. A fiber cut is suspected and Field Services have been
 engaged for investigation. Updates will be provided as they are received.


 .

 *Luke Rockwell*
 Systems Administrator
 Information Technology

 .

 Cal Alumni Association | UC Berkeley
 1 Alumni House, Berkeley, CA 94720
 *T* 510.900.8196
 *F* 510.642.6252

 .

 *Commitment, Support, Passion*

 _

 *alumni.berkeley.edu http://alumni.berkeley.edu/*

 _

 *Facebook https://www.facebook.com/CalAlumni | LinkedIn
 http://www.linkedin.com/groups?gid=70245*



 On Wed, Jul 30, 2014 at 8:47 AM, Clayton Zekelman via Outages 
 outages@outages.org wrote:



 Well, the same 10 Gig DWDM is down again - 10:53am.  Level3 reports a
 fibre cut this time - near the same location as the card failure on the
 19th...





 At 11:38 AM 19/07/2014, Clayton Zekelman via Outages wrote:

 Looks like our circuit came back up a few minutes ago.

 We took a couple of brief hits on 2 1Gig DIAs out of Southfield, MI though
 - not sure if that was related.


 At 06:48 AM 19/07/2014, Clayton Zekelman wrote:

 Level3 10G DWDM

Re: [outages] Facebook down

[Luke Rockwell via Outages]

Now getting this

[image: Inline image 1]




On Wed, Sep 3, 2014 at 12:43 PM, Luke Rockwell 
luke.rockw...@alumni.berkeley.edu wrote:

 tracert facebook.com

 Tracing route to facebook.com [173.252.110.27]
 over a maximum of 30 hops:

   11 ms1 ms1 ms

   21 ms1 ms1 ms
   3 1 ms1 ms1 ms

   4 1 ms 1 ms 1 ms  dc-sfo-agg-1--ucb-10ge.cenic.net
 [137.164.50.16]

   5 4 ms 2 ms 3 ms  oak-agg2--sfo-agg1-10g.cenic.net
 [137.164.22.25]

   6 3 ms 3 ms 3 ms  dc-paix-px1--oak-core1-ge.cenic.net
 [137.164.47.
 18]
   7 3 ms 3 ms 3 ms  paix-px1--facebook-ge.cenic.net
 [198.32.251.133]

   8 4 ms 3 ms 4 ms  ae1.bb01.pao1.tfbnw.net [74.119.76.134]
   9 4 ms 4 ms12 ms  ae4.bb01.sjc1.tfbnw.net [74.119.76.137]
  1063 ms63 ms67 ms  be16.bb01.frc3.tfbnw.net [31.13.24.28]
  1167 ms68 ms66 ms  ae87.dr04.frc1.tfbnw.net [173.252.64.53]
  12 *** Request timed out.
  13  ^C

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[outages] Facebook down

[Luke Rockwell via Outages]

tracert facebook.com

Tracing route to facebook.com [173.252.110.27]
over a maximum of 30 hops:

  11 ms1 ms1 ms

  21 ms1 ms1 ms
  3 1 ms1 ms1 ms

  4 1 ms 1 ms 1 ms  dc-sfo-agg-1--ucb-10ge.cenic.net
[137.164.50.16]

  5 4 ms 2 ms 3 ms  oak-agg2--sfo-agg1-10g.cenic.net
[137.164.22.25]

  6 3 ms 3 ms 3 ms  dc-paix-px1--oak-core1-ge.cenic.net
[137.164.47.
18]
  7 3 ms 3 ms 3 ms  paix-px1--facebook-ge.cenic.net
[198.32.251.133]

  8 4 ms 3 ms 4 ms  ae1.bb01.pao1.tfbnw.net [74.119.76.134]
  9 4 ms 4 ms12 ms  ae4.bb01.sjc1.tfbnw.net [74.119.76.137]
 1063 ms63 ms67 ms  be16.bb01.frc3.tfbnw.net [31.13.24.28]
 1167 ms68 ms66 ms  ae87.dr04.frc1.tfbnw.net [173.252.64.53]
 12 *** Request timed out.
 13  ^C
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Re: [outages] Facebook down

[Luke Rockwell via Outages]

back from getting food and it is now online.



On Wed, Sep 3, 2014 at 1:14 PM, Cal Leeming [iops.io] c...@iops.io wrote:

 Same from here, dies at the edge nodes;

 traceroute to facebook.com (173.252.110.27), 64 hops max, 52 byte packets
  1  192.168.2.1 (192.168.2.1)  1.003 ms  0.746 ms  0.672 ms
  2  * * *
  3  31.55.187.209 (31.55.187.209)  18.480 ms  17.699 ms  17.574 ms
  4  31.55.187.228 (31.55.187.228)  17.248 ms  17.279 ms  17.027 ms
  5  195.99.127.52 (195.99.127.52)  18.935 ms
 195.99.127.0 (195.99.127.0)  18.730 ms  23.040 ms
  6  peer1-xe7-1-0.redbus.ukcore.bt.net (62.6.200.199)  19.057 ms  19.331
 ms
 peer1-xe-8-1-1.redbus.ukcore.bt.net (213.121.193.89)  24.326 ms
  7  ae13.pr01.lhr2.tfbnw.net (103.4.96.146)  19.574 ms  18.615 ms  22.839
 ms
  8  ae1.bb02.lhr2.tfbnw.net (31.13.30.198)  19.630 ms  19.438 ms  19.147
 ms
  9  be14.bb01.ewr2.tfbnw.net (74.119.78.142)  113.900 ms  111.550 ms
  112.879 ms
 10  be44.bb02.iad3.tfbnw.net (31.13.26.5)  113.668 ms
 be44.bb01.iad3.tfbnw.net (31.13.26.1)  110.996 ms  111.451 ms
 11  be14.bb02.frc3.tfbnw.net (31.13.24.38)  110.351 ms
 ae12.bb04.frc3.tfbnw.net (31.13.24.95)  117.545 ms
 be18.bb02.frc3.tfbnw.net (31.13.24.46)  109.387 ms
 12  ae90.dr04.frc1.tfbnw.net (173.252.65.115)  114.930 ms
 ae90.dr02.frc1.tfbnw.net (173.252.65.111)  111.628 ms
 ae89.dr04.frc1.tfbnw.net (173.252.65.99)  120.079 ms
 13  * * *

 Cal


 On Wed, Sep 3, 2014 at 8:44 PM, Luke Rockwell via Outages 
 outages@outages.org wrote:

 Now getting this

 [image: Inline image 1]




 On Wed, Sep 3, 2014 at 12:43 PM, Luke Rockwell 
 luke.rockw...@alumni.berkeley.edu wrote:

 tracert facebook.com

 Tracing route to facebook.com [173.252.110.27]
 over a maximum of 30 hops:

   11 ms1 ms1 ms

   21 ms1 ms1 ms
   3 1 ms1 ms1 ms

   4 1 ms 1 ms 1 ms  dc-sfo-agg-1--ucb-10ge.cenic.net
 [137.164.50.16]

   5 4 ms 2 ms 3 ms  oak-agg2--sfo-agg1-10g.cenic.net
 [137.164.22.25]

   6 3 ms 3 ms 3 ms  dc-paix-px1--oak-core1-ge.cenic.net
 [137.164.47.
 18]
   7 3 ms 3 ms 3 ms  paix-px1--facebook-ge.cenic.net
 [198.32.251.133]

   8 4 ms 3 ms 4 ms  ae1.bb01.pao1.tfbnw.net [74.119.76.134]
   9 4 ms 4 ms12 ms  ae4.bb01.sjc1.tfbnw.net [74.119.76.137]
  1063 ms63 ms67 ms  be16.bb01.frc3.tfbnw.net [31.13.24.28]
  1167 ms68 ms66 ms  ae87.dr04.frc1.tfbnw.net [173.252.64.53]
  12 *** Request timed out.
  13  ^C



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Re: [outages] Belkin [heartbeat.belkin.com]

[Luke Rockwell via Outages]

http://tcrn.ch/1y30B6H



On Tue, Oct 7, 2014 at 2:23 PM, Chris Adams via Outages outages@outages.org
 wrote:

 Once upon a time, Grant Ridder via Outages outages@outages.org said:
  Your large host list looks like it is just your local resolver.

 DNS records have been changed; it is now hosted on Amazon.

 $ dig +trace heartbeat.belkin.com

 ;  DiG 9.8.2rc1-RedHat-9.8.2-0.23.rc1.el6_5.1  @c.root-servers.net
 +trace heartbeat.belkin.com
 ; (2 servers found)
 ;; global options: +cmd
 .   518400  IN  NS  k.root-servers.net.
 .   518400  IN  NS  c.root-servers.net.
 .   518400  IN  NS  j.root-servers.net.
 .   518400  IN  NS  e.root-servers.net.
 .   518400  IN  NS  g.root-servers.net.
 .   518400  IN  NS  l.root-servers.net.
 .   518400  IN  NS  i.root-servers.net.
 .   518400  IN  NS  b.root-servers.net.
 .   518400  IN  NS  h.root-servers.net.
 .   518400  IN  NS  m.root-servers.net.
 .   518400  IN  NS  f.root-servers.net.
 .   518400  IN  NS  d.root-servers.net.
 .   518400  IN  NS  a.root-servers.net.
 ;; Received 496 bytes from 2001:500:2::c#53(2001:500:2::c) in 7 ms

 com.172800  IN  NS  d.gtld-servers.net.
 com.172800  IN  NS  a.gtld-servers.net.
 com.172800  IN  NS  k.gtld-servers.net.
 com.172800  IN  NS  i.gtld-servers.net.
 com.172800  IN  NS  c.gtld-servers.net.
 com.172800  IN  NS  b.gtld-servers.net.
 com.172800  IN  NS  m.gtld-servers.net.
 com.172800  IN  NS  f.gtld-servers.net.
 com.172800  IN  NS  g.gtld-servers.net.
 com.172800  IN  NS  l.gtld-servers.net.
 com.172800  IN  NS  j.gtld-servers.net.
 com.172800  IN  NS  h.gtld-servers.net.
 com.172800  IN  NS  e.gtld-servers.net.
 ;; Received 510 bytes from 2001:500:2f::f#53(2001:500:2f::f) in 5 ms

 belkin.com. 172800  IN  NS  ns1.p06.dynect.net.
 belkin.com. 172800  IN  NS  ns3.p06.dynect.net.
 belkin.com. 172800  IN  NS  ns2.p06.dynect.net.
 belkin.com. 172800  IN  NS  ns4.p06.dynect.net.
 ;; Received 188 bytes from 192.43.172.30#53(192.43.172.30) in 75 ms

 heartbeat.belkin.com.   3600IN  A   23.20.47.97
 heartbeat.belkin.com.   3600IN  A   54.196.247.165
 heartbeat.belkin.com.   3600IN  A   54.163.115.57
 heartbeat.belkin.com.   3600IN  A   54.163.87.225
 heartbeat.belkin.com.   3600IN  A   174.129.92.187
 heartbeat.belkin.com.   3600IN  A   54.83.179.150
 heartbeat.belkin.com.   3600IN  A   54.242.182.61
 heartbeat.belkin.com.   3600IN  A   54.87.180.46
 heartbeat.belkin.com.   3600IN  A   54.161.217.33
 heartbeat.belkin.com.   3600IN  A   54.163.72.1
 heartbeat.belkin.com.   3600IN  A   54.227.172.225
 heartbeat.belkin.com.   3600IN  A   54.87.220.73
 heartbeat.belkin.com.   3600IN  A   54.163.74.132
 belkin.com. 86400   IN  NS  ns1.p06.dynect.net.
 belkin.com. 86400   IN  NS  ns2.p06.dynect.net.
 belkin.com. 86400   IN  NS  ns3.p06.dynect.net.
 belkin.com. 86400   IN  NS  ns4.p06.dynect.net.
 ;; Received 332 bytes from 204.13.250.6#53(204.13.250.6) in 8 ms


 --
 Chris Adams c...@cmadams.net
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Re: [outages] Level3 LAX latency - backhoe fever?

[Luke Rockwell via Outages]

nothing on my l3 status board that I have access to

.
*Luke Rockwell*
Systems Administrator
Information Technology

.



On Mon, Nov 17, 2014 at 12:22 PM, Andrew Losey via Outages 
outages@outages.org wrote:

 Howdy,
 Seeing some heavy latency once I hit Level3’s LAX edge - anyone else
 experiencing latency out in LA?

 traceroute to xxx.x.com (xx.xx.xx.xx), 30 hops max, 60 byte packets
  1  xxx.xxx.local.xx.xx.in-addr.arpa (xx.xx.xx.xx)  0.395 ms  0.379 ms
 0.324 ms
  2  xe-8-2-2.edge2.Washington4.Level3.net (4.53.114.221)  0.652 ms  0.694
 ms  0.691 ms
  3  * * *
  4  ae-2-70.edge3.LosAngeles1.Level3.net (4.69.144.73)  107.206 ms
 ae-3-80.edge3.LosAngeles1.Level3.net (4.69.144.137)  108.328 ms  109.351
 ms
  5  .edge3.LosAngeles1.Level3.net (xx.xx.xx.xx)  94.529 ms
 94.589 ms  91.664 ms
  6  ..com (xx.xx.xx.xx)  66.823 ms  77.933 ms  76.571 ms
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Re: [outages] CenturyLink

[Luke Rockwell via Outages]

What fiber cut in indiana? More info? A OC-192 cut is a huge deal

On Thu, May 28, 2015 at 1:21 PM, Elijah Savage via Outages 
outages@outages.org wrote:

 Not sure this is related but I know ATT has a OC192 Cut in Indiana.

 - Original Message -
 From: Frank Bulk via Outages outages@outages.org
 To: Bob Hancock bhanc...@momentumtelecom.com, outages@outages.org
 Sent: Thursday, May 28, 2015 1:27:31 PM
 Subject: Re: [outages] CenturyLink

 Not seeing any of our CTL T-1 circuits down.

 Frank

 -Original Message-
 From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Bob
 Hancock
 via Outages
 Sent: Thursday, May 28, 2015 12:18 PM
 To: outages@outages.org
 Subject: [outages] CenturyLink

 Is any one seeing issues with CenturyLink circuits? Getting some reports
 in the mid-west.

 --

 Bob Hancock

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Re: [outages] Level3 issue in Dallas

[Luke Rockwell via Outages]

7/16/15 8:39:56 PM GMTThe IP NOC is working with the equipment vendor to
isolate the root cause of the errors.7/16/15 7:54:43 PM GMTNo new
information is currently available. Updates will be provided as they are
received.7/16/15 6:56:49 PM GMTInvestigations are ongoing to isolate the
issue.7/16/15 6:06:45 PM GMTThe IP NOC reports a card failing in Dallas, TX
impacting IP services. The silent card failure was detected when the
Technical Service Center began receiving calls from customers. The
equipment vendor is being engaged for assistance. Please be advised that
updates for this event will be relayed at a minimum of hourly unless
otherwise noted.

On Thu, Jul 16, 2015 at 1:51 PM, Mark Price via Outages outages@outages.org
 wrote:


 FYI, Level3 has acknowledged the issue but no ETR yet.


 The event, 9470903, reports a card failing in Dallas, TX impacting IP
 services. The silent card failure was detected when the Technical Service
 Center began receiving calls from customers. 



 On Thu, Jul 16, 2015 at 3:03 AM, Mark Price mpr...@tqhosting.com wrote:


 Starting at approx 06:00 UTC we had a strange issue with TCP/UDP traffic
 dying on Level3 in Dallas, although ICMP looked clean.  For now we've
 stopped sending traffic to Level3 in Dallas.

 Anyone else seeing similar issues?


 -mark



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[outages] Issues with Gmail

[Luke Rockwell via Outages]

 

is anyone experiencing the issues with gmail? 

This is what Google just sent us 

10/13/15, 11:30 AM 
We're investigating reports of an issue with Gmail. We will provide more
information shortly. 

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[outages] Google Drive Issues!

[Luke Rockwell via Outages]

Status: Service disruption
We're investigating reports of an issue with Google Drive. We will provide
more information shortly.
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[outages] Att u-verse issues?

[Luke Rockwell via Outages]

Anybody having issues with att u-verse in the bay area? I am on the east
bay area in California and all my services are out and are hard down!
Waiting to hear back from att social media team
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Re: [outages] Fiber cut in SF affecting at least L3 and Comcast

[Luke Rockwell via Outages]

Nothing here and I am in SOMA. Do you have anymore details?

On Mon, Aug 31, 2015 at 2:12 PM, Greg Nichols via Outages <
outages@outages.org> wrote:

> We are having issues with both of our primary internet providers (we're
> based in Foster City) and have heard that there is a fiber cut in SF
> affecting multiple providers.  Is anyone else having similar issues?
>
> Thanks,
> Greg Nichols
>
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Re: [outages] Facebook throwing 500 errors?

[Luke Rockwell via Outages]

Facebook is down for me here in SF via xo, zayo and at

On Mon, Sep 28, 2015 at 12:27 PM, Alex Leach via Outages <
outages@outages.org> wrote:

> It's loading for me (slowly), but:
> http://techcrunch.com/2015/09/28/yes-facebook-is-down/
>
>
>
> On 9/28/2015 2:23 PM, James Hartig via Outages wrote:
>
> Anyone else getting:
>
> Sorry, something went wrong.
> We're working on it and we'll get it fixed as soon as we can.
>
> when you go to Facebook?
> --
> James Hartig
>
>
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>
>
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2015.0.6140 / Virus Database: 4419/10719 - Release Date: 09/28/15
>
>
>
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>


-- 

*Luke RockwellMaintenance Engineer/ Desktop Support Administrator*
*Technology Support*
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[outages] San Francisco Outage?

[Luke Rockwell via Outages]

Just got this from one of our mailing lists

There is a power issue at the San Francisco hub site at 200 Paul Ave. Engineers
are working with the colocation provider to identify the source of the power
outage now. Updates will be provided as they become available.
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Re: [outages] San Francisco Outage?

[Luke Rockwell via Outages]

Engineers along with Telx facility personnel are currently trouble shooting
a
facility power outage at 200 Paul Ave. Updates will be provided as they
become
available.

On Sun, Dec 13, 2015 at 2:22 PM, Matt Hite <li...@beatmixed.com> wrote:

> Not sure if related, but just had a 10Gb Zayo transport circuit between
> Santa Clara and Sacramento go down for me at 1:13pm pacific. I suspect some
> middle hop / backbone issue as local interfaces stayed up during the event
> but bfd, ospf, macsec, etc. all took a diver. Zayo is still investigating.
>
> On Sun, Dec 13, 2015 at 1:50 PM, Luke Rockwell via Outages <
> outages@outages.org> wrote:
>
>> Just got this from one of our mailing lists
>>
>> There is a power issue at the San Francisco hub site at 200 Paul Ave. 
>> Engineers
>> are working with the colocation provider to identify the source of the power
>> outage now. Updates will be provided as they become available.
>>
>>
>>
>> ___
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>> Outages@outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>>
>>
>
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Re: [outages] San Francisco Outage?

[Luke Rockwell via Outages]

Latest Update

Power has been restored to the routers and switches at 2:55pm PST. Facility
engineers at Telx advised that they are continuing to investigate the root
cause
of the power outage within that facility and that there is no confirmation
that the
issue has been resolved. Updates will be provided as they become available.

On Sun, Dec 13, 2015 at 3:13 PM, Matt Hite <li...@beatmixed.com> wrote:

> Zayo circuit just returned for me a few minutes ago. I also received an
> update from Zayo moments ago which confirmed this circuit outage was
> related to the 200 Paul Ave. power outage.
>
> On Sun, Dec 13, 2015 at 2:28 PM, Luke Rockwell <lrockw...@pac-12.org>
> wrote:
>
>> Engineers along with Telx facility personnel are currently trouble
>> shooting a
>> facility power outage at 200 Paul Ave. Updates will be provided as they
>> become
>> available.
>>
>>
>> On Sun, Dec 13, 2015 at 2:22 PM, Matt Hite <li...@beatmixed.com> wrote:
>>
>>> Not sure if related, but just had a 10Gb Zayo transport circuit between
>>> Santa Clara and Sacramento go down for me at 1:13pm pacific. I suspect some
>>> middle hop / backbone issue as local interfaces stayed up during the event
>>> but bfd, ospf, macsec, etc. all took a diver. Zayo is still investigating.
>>>
>>> On Sun, Dec 13, 2015 at 1:50 PM, Luke Rockwell via Outages <
>>> outages@outages.org> wrote:
>>>
>>>> Just got this from one of our mailing lists
>>>>
>>>> There is a power issue at the San Francisco hub site at 200 Paul Ave. 
>>>> Engineers
>>>> are working with the colocation provider to identify the source of the 
>>>> power
>>>> outage now. Updates will be provided as they become available.
>>>>
>>>>
>>>>
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/outages
>>>>
>>>>
>>>
>>
>
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[outages] Gmail Issues

[Luke Rockwell via Outages]

Having issues sending email's via Google Apps paid Account. Second time
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Re: [outages] ATT Uverse possible UVERSE national outage

[Luke Rockwell via Outages]

I am able to watch TV on my att uverse mobile app at my office and can
connect to my nest at home

On Thu, Jun 23, 2016 at 9:32 AM, Elijah Savage via Outages <
outages@outages.org> wrote:

> Not seeing this nationally
>
> - Original Message -
> > From: "outages" 
> > To: "outages" 
> > Sent: Thursday, June 23, 2016 12:02:53 PM
> > Subject: [outages] ATT Uverse possible UVERSE national outage
>
> > Anyone with Uverse “FIBER” or gigafiber seeing issues? I have a location
> down
> > which is being attributed to a California and perhaps nationally.
> >
> > ___
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Re: [outages] packet loss to Google?

[Luke Rockwell via Outages]

They had an issue this morning with Google Drive but they send a notice
saying it was fixed. None of my users have reported it.

On Mon, Apr 4, 2016 at 11:14 AM, Adam Greene via Outages <
outages@outages.org> wrote:

> Hi,
>
>
>
> We’re troubleshooting some customer reports of sluggish Internet
> performance. Issues do not seem to be originating on our network. Pings to
> www.google.com [216.58.219.228] show 25 – 50% packet loss, via multiple
> carriers.
>
>
>
> Anyone else seeing issues?
>
>
>
> Thanks,
>
> Adam
>
>
>
> ___
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>
>


-- 

*Luke RockwellMaintenance Engineer/ Desktop Support Administrator*
*Technology Support*
Pac-12 Networks
360 3rd St., Floor 3
San Francisco, CA 94107
415-580-4355
lrockw...@pac-12.org
Pac-12.com
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[outages] Google Chat/Hangouts down?

[Luke Rockwell via Outages]

Anyone else here having issues with google chat/hangouts on desktop in
chrome not working? I have multiple users reporting this issue. Mobile
seems unaffected for now
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Re: [outages] Google Chat/Hangouts down?

[Luke Rockwell via Outages]

Just chatted with Google and they have multiple domains affected with
google chat / hangouts being down

On Mon, Aug 8, 2016 at 9:51 AM, Joe Flowers <jflow...@atlassian.com> wrote:

> https://www.google.com/appsstatus
> ᐧ
>
> On Mon, Aug 8, 2016 at 9:43 AM, Luke Rockwell via Outages <
> outages@outages.org> wrote:
>
>> Anyone else here having issues with google chat/hangouts on desktop in
>> chrome not working? I have multiple users reporting this issue. Mobile
>> seems unaffected for now
>>
>>
>> ___
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>> Outages@outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>>
>>
>
>
> --
> Joe Flowers
>
> Senior Systems Engineer
>
> 512.666.0611
>
> jflow...@atlassian.com
>
>
> <http://atlassian.com/careers>
>
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Re: [outages] Cogent routing issues, possibly SoCal?

[Luke Rockwell via Outages]

Cogent has
confirmed that there is a fiber cut affecting services in the Los Angeles
area, and is working with field engineers and vendor to restore service.  No
ETTR is available at this time.  More information will be provided as it
becomes available.

On Mon, Sep 19, 2016 at 2:57 PM, Logan V. via Outages 
wrote:

> +1 from Dallas toward west coast Cogent paths. Currently seeing
> DFW->MCI->DEN->SLC->SEA->TYO->HKG->SIN->LAX for a path toward Charter
> from DFW->LAX. Even turning off the Cogent peer did not help as the
> path simply goes from Zayo->Cogent->this mess.
>
> 2016-09-19 15:32 GMT-05:00 Jake Zack via Outages :
> > 6. be3036.ccr41.lax04.atlas.cogentco.com
> > 0.0%   1871.6   1.3   1.1   2.8   0.4
> >
> > 7. be2965.ccr22.lax01.atlas.cogentco.com
> > 0.0%   1872.2   1.4   1.2   3.0   0.3
> >
> > 8. te0-3-1-0.ccr21.sin01.atlas.cogentco.com
> > 37.1%   187  203.0 203.0 201.5 204.4   0.5
> >
> > 9. te0-4-0-0.ccr21.hkg02.atlas.cogentco.com
> > 38.0%   187  216.9 218.0 216.6 220.3   1.0
> >
> > 10. te0-0-2-3.ccr11.tyo01.atlas.cogentco.com
> > 41.2%   187  228.7 230.0 228.4 233.5   1.2
> >
> > 11. te0-4-0-34.ccr21.sea02.atlas.cogentco.com
> > 31.6%   187  228.9 266.0 228.4 811.3 129.4
> >
> > 12. be2085.ccr21.slc01.atlas.cogentco.com
> > 48.7%   187  239.5 292.0 239.1 729.6 132.3
> >
> > 13. be3038.ccr22.den01.atlas.cogentco.com
> > 68.3%   187  256.2 257.4 256.0 259.8   1.0
> >
> > 14. be3036.ccr22.mci01.atlas.cogentco.com
> > 35.5%   187  256.5 257.1 255.4 259.4   1.0
> >
> > 15. be2832.ccr42.ord01.atlas.cogentco.com
> > 41.9%   187  271.3 272.0 270.0 274.2   1.0
> >
> > 16. be2766.ccr41.ord03.atlas.cogentco.com
> >
> >
> >
> > Los Angeles -> Chicago via Singapore, Hong Kong, and Tokyo.
> >
> >
> >
> > Classic.
> >
> >
> > ___
> > Outages mailing list
> > Outages@outages.org
> > https://puck.nether.net/mailman/listinfo/outages
> >
> ___
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Re: [outages] Sonic.net

[Luke Rockwell via Outages]

Just checked my Nest at home which is on sonic and no issues

On Mon, Nov 14, 2016 at 12:18 PM, George William Herbert via Outages <
outages@outages.org> wrote:

> Multiple local reports of outage; any useful external view?
>
> Sent from my iPhone
> ___
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-- 

*Luke RockwellMaintenance Engineer/ Desktop Support Administrator*
*Technology Support*
Pac-12 Networks
360 3rd St., Floor 3
San Francisco, CA 94107
415-580-4355
lrockw...@pac-12.org
Pac-12.com
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Re: [outages] Google hangouts down?

[Luke Rockwell via Outages]

same here in San Francisco

On Tue, Aug 8, 2017 at 4:42 PM, Bob Strecansky via Outages <
outages@outages.org> wrote:

> Same in Atlanta, GA.
>
> On Tue, Aug 8, 2017 at 7:41 PM Keith I Myers via Outages <
> outages@outages.org> wrote:
>
>> Same here in Miami
>>
>> On Tue, Aug 8, 2017 at 7:37 PM, Evan Geffner via Outages <
>> outages@outages.org> wrote:
>>
>>> Same here. NJ.
>>>
>>> New York Technology Company
>>> 265 w. 37th St.
>>> Floor 12A
>>> New York, NY 10018
>>> Direct:  201-784-1681 <(201)%20784-1681>
>>> Fax: 916-357-8975 <(916)%20357-8975>
>>> E-Mail: egeff...@nytechco.com
>>> HD Video: 74.10.138.130
>>> Web: http://www.nytechco.com
>>>
>>>
>>>
>>>
>>>
>>>
>>> -Original Message-
>>> *From:* Russell Zen via Outages [outages@outages.org]
>>> *Received:* Tuesday, 08 Aug 2017, 7:36PM
>>> *To:* outages [outages@outages.org]
>>> *Subject:* Re: [outages] Google hangouts down?
>>>
>>> Same here. Los Angeles, CA.
>>>
>>> Get Outlook for Android 
>>>
>>> --
>>> *From:* Outages  on behalf of Matt Hoppes
>>> via Outages 
>>> *Sent:* Tuesday, August 8, 2017 4:31:09 PM
>>> *To:* outages@outages.org
>>> *Subject:* [outages] Google hangouts down?
>>>
>>> Since 7:20pm eastern time we have been unable to send or receive
>>> messages through Google Hangouts through various accounts in the U.S.
>>> and Cananda.  The messages never complete, and you can't login.
>>>
>>> GMail is having issues copying messages to sent folders from mail
>>> clients as well, it just times out.
>>>
>>> Web portal for GSuite doesn't show any issues.
>>> ___
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>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>> ___
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>>> Outages@outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>>
>>
>>
>> --
>>
>>
>> [image: --]
>> Keith I Myers
>> [image: http://]http://KMyers.me
>> +Keith I Myers 
>> Mobile : (305)-929-3475 <(305)%20929-3475>
>>
>>
>> ___
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>> https://puck.nether.net/mailman/listinfo/outages
>>
> --
> Thanks,
>
> -B
>
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Re: [outages] Zayo Transit

[Luke Rockwell via Outages]

Zayo Master Ticket TTN-0001950534

On Fri, Sep 29, 2017 at 12:59 PM, Adam Gregory via Outages <
outages@outages.org> wrote:

> Looks like zayo went above their 60k prefix limit causing peers to drop if
> configured to do so. Looks like they updated to 65k per peeringdb.
>
> On Sep 29, 2017, at 3:12 PM, Mike Davis via Outages 
> wrote:
>
> :|   sigh...
>
>  created by Eric Zalesak on Sep 29, 2017 12:02:03 PM
> Turn up customer was Singtel. We are still seeing sessions dropping after
> mitigating Singtel.
>
>  created by Eric Zalesak on Sep 29, 2017 11:55:59 AM
> Suspected turn up with open policy.
>
> On Fri, Sep 29, 2017 at 11:22 AM, Steven Raymond via Outages <
> outages@outages.org> wrote:
>
>> We are still seeing problems with Zayo (indirectly) as of now.
>>
>>
>> ___
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>
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> https://puck.nether.net/mailman/listinfo/outages
>
>
> ___
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>
>
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Re: [outages] AT Outage?

[Luke Rockwell via Outages]

We have a Meraki AP is El Segundo on Uverse Business Fiber and I don't show
any service drops

On Tue, Dec 12, 2017 at 12:46 PM, Geeknik Labs via Outages <
outages@outages.org> wrote:

> Our Uverse dropped around that time, we're between Tulsa and Oklahoma
> City. The connection is still a bit flobbery.
>
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[outages] Fiber Outage in SF

[Luke Rockwell via Outages]

Anybody else having issues with Zayo fiber in San Francisco? We talked to
to the NOC and we aren’t receiving any zayo light. We have a ticket open
and now have been upgraded to a parent ticket that affects 16 other
customers. Anybody else know anything more or heard anything?

Thanks

Luke
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[outages] MIT

[Luke Rockwell via Outages]

Anybody here know anybody at MIT? Can't access w3.org which MIT runs or
access anything other than MIT.edu my developers need to reference W3
standards and can't. I am San Francisco going over Level3. Going over
Verizon LTE I can hit it
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Re: [outages] MIT

[Luke Rockwell via Outages]

traceroute to w3.org (128.30.52.100), 64 hops max, 52 byte packets

 5  ae3-124.bar2.sanfrancisco1.level3.net(4.53.130.85)  0.994 ms
1.740 ms  1.218
ms

 6  ae-2-7.edge1.sanjose3.level3.net(4.69.209.169)  2.878 ms  2.699 ms
2.761 ms

 7  ae6.mpr3.sjc7.us.zip.zayo.com(64.125.13.241)  2.434 ms  2.904 ms  2.763
ms

 8  ae16.cr1.sjc2.us.zip.zayo.com(64.125.31.12)  3.687 ms  3.713 ms  3.530
ms

 9  ae27.cs1.sjc2.us.eth.zayo.com(64.125.30.230)  14.327 ms  44.579 ms
14.265 ms

10  ae2.cs1.lax112.us.eth.zayo.com(64.125.28.145)  15.158 ms  14.635 ms
15.203 ms

11  ae13.mpr1.lax12.us.zip.zayo.com(64.125.28.231)  20.396 ms  123.562 ms
15.589 ms

12  128.177.68.30 (128.177.68.30)  13.063 ms  13.237 ms  13.228 ms

13  po110.bs-b.sech-lax.netarch.akamai.com (23.57.96.245)  15.009 ms

po110.bs-a.sech-lax.netarch.akamai.com (23.57.96.243)  15.304 ms
14.426 ms

14  * * *

15  ae120.access-a.sech-lax.netarch.akamai.com (23.57.96.249)  18.214 ms

ae121.access-a.sech-lax.netarch.akamai.com (23.57.96.251)  17.045 ms

ae120.access-a.sech-lax.netarch.akamai.com (23.57.96.249)  15.743 ms

16  * * *

17  * * *

18  * * *

19  * * *

20  * * *

21  * * *

22  * * *

23  * * *

24  * * *

25  * * *

26  * * *

27  * * *

28  * * *

29  * * *

30  * * *

31  * * *

32  * * *

33  * * *

On Fri, Mar 1, 2019 at 6:38 PM James Downs  wrote:

> On Mar 1, 2019, at 10:46, Luke Rockwell via Outages 
> wrote:
>
> Anybody here know anybody at MIT? Can't access w3.org which MIT runs or
> access anything other than MIT.edu my developers need to reference W3
> standards and can't. I am San Francisco going over Level3. Going over
> Verizon LTE I can hit it
>
>
> No problems in SF from Sonic.
>
>
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Re: [outages] San Francisco metro Cogent outage 3/26/20 4:40PM PDT - Ongoing

[Luke Rockwell via Outages]

My office has a covad connection and it is offline

On Thu, Mar 26, 2020 at 5:23 PM Peter Kranz via Outages 
wrote:

> Cogent ports in San Francisco and Oakland became black holes at ~4:40PM
> PDT. They are currently only advertising 110 routes as their full tables in
> that area.
>
>
>
> Peter Kranz
> www.UnwiredLtd.com 
> Desk: 510-868-1614 x100
> Mobile: 510-207-
> pkr...@unwiredltd.com
>
>
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Re: [outages] San Francisco metro Cogent outage 3/26/20 4:40PM PDT - Ongoing

[Luke Rockwell via Outages]

My connection keeps flapping between Cogent and my backup connection on Zayo

On Thu, Mar 26, 2020 at 7:11 PM Katz, Ethan via Outages 
wrote:

> I see my Lafayette, San Francisco, San Jose, and Sacramento offices
> flapping.
>
>
>
> *Ethan Katz*
>
> AVP, Network Operations
>
> Technology
>
> 1250 S Capital of Texas Hwy | Bldg 2 Ste 600 | Austin, TX 78746
> <https://www.google.com/maps/search/1250+S+Capital+of+Texas+Hwy+%7C+Bldg+2+Ste+600+%7C+Austin,+TX+78746?entry=gmail=g>
>
> P: 512.697.6631 | M: 559.999.9651 | ek...@nfp.com
>
>
>
> [image: cid:image002.png@01D1A782.5252CC00]
>
>
>
> *From:* Outages  *On Behalf Of *Luke
> Rockwell via Outages
> *Sent:* Thursday, March 26, 2020 7:32 PM
> *To:* pkr...@unwiredltd.com
> *Cc:* outages@outages.org
> *Subject:* Re: [outages] San Francisco metro Cogent outage 3/26/20 4:40PM
> PDT - Ongoing
>
>
>
> ATTENTION - EXTERNAL EMAIL - The sender of this email is EXTERNAL to our
> email system. Do not click links or open attachments unless you recognize
> the sender and know the content is safe. The Original Sender of this email
> is *outages-boun...@outages.org *
> --
>
> My office has a covad connection and it is offline
>
>
>
> On Thu, Mar 26, 2020 at 5:23 PM Peter Kranz via Outages <
> outages@outages.org> wrote:
>
> Cogent ports in San Francisco and Oakland became black holes at ~4:40PM
> PDT. They are currently only advertising 110 routes as their full tables in
> that area.
>
>
>
> Peter Kranz
> www.UnwiredLtd.com
> <https://urldefense.com/v3/__http:/www.unwiredltd.com/__;!!FRNqNQ!Vd_hGJz26r1d5DT2WBYWB8TCUn6MhK3rSNCxNAzQBPcFu7SbTYqqL1r2UGc$>
> Desk: 510-868-1614 x100
> Mobile: 510-207-
> pkr...@unwiredltd.com
>
>
>
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Re: [outages] Slack down

[Luke Rockwell via Outages]

hard down in SF, DC and Helsinki where I have VPN'S

On Tue, May 12, 2020 at 5:30 PM Jason Kuehl via Outages 
wrote:

> THE END IS NOW.
>
> Also seeing the same thing.
>
> On Tue, May 12, 2020 at 8:21 PM George Herbert via Outages <
> outages@outages.org> wrote:
>
>> Status page confirmation.  Since 4:54PM PDT
>>
>> -George
>>
>> Sent from my iPhone
>> ___
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>>
>
>
> --
> Sincerely,
>
> Jason W Kuehl
> Cell 920-419-8983
> jason.w.ku...@gmail.com
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Re: [outages] calls to T-Mobile are fialing?

[Luke Rockwell via Outages]

Confirmed by the president of technology at T-Mobile
https://twitter.com/NevilleRay/status/1272624569707184128?s=20

On Mon, Jun 15, 2020 at 1:07 PM Brett Dikeman via Outages <
outages@outages.org> wrote:

> A customer who uses an MNVO of T-Mobile is reporting busy signals, all
> circuits busy errors, and dropping from LTE to HSPDA when trying to place
> calls. They definitely seem to be having issues.
>
> On Mon, Jun 15, 2020, 3:40 PM Izzy Goldstein - TeleGo via Outages <
> outages@outages.org> wrote:
>
>> i tried calling my own tmobile cell phone number thru many carriers, and
>> call does not complete
>>
>> also getting complaints from customers that outgoing calls to cell phones
>> are not completing.
>>
>> anyone else seeing any issues with calls completing to cellular phone
>> numbers
>>
>> --
>>
>> Izzy Goldstein
>>
>> Chief Technology Officer
>>
>> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
>>
>> Direct: (929) 477-2085
>>
>> Website: www.telego.com 
>>
>>
>> 
>>
>>
>> Confidentiality Notice: This e-mail may contain confidential and/or
>> privileged information. If you are not the intended recipient or have
>> received this e-mail in error please notify us immediately by email reply
>> and destroy this e-mail. Any unauthorized copying, disclosure or
>> distribution of the material in this e-mail is strictly forbidden. Any
>> views or opinions presented in this email are solely those of the author
>> and do not necessarily represent those of TeleGo (T). Employees of TeleGo
>> are expressly required not to make defamatory statements and not to
>> infringe or authorize any infringement of copyright or any other legal
>> right by email communications. Any such communication is contrary to TeleGo
>> policy and outside the scope of the employment of the individual concerned.
>> TeleGo will not accept any liability in respect of such communication, and
>> the employee responsible will be personally liable for any damages or other
>> liability arising.
>>
>>
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Re: [outages] T38fax Down

[Luke Rockwell via Outages]

https://twitter.com/T38Fax/status/1455632581886611462?s=20

On Tue, Nov 2, 2021 at 1:55 PM chris via Outages 
wrote:

> Oh wow ...
>
> On Tue, Nov 2, 2021, 4:39 PM Kurt Duncan via Outages 
> wrote:
>
>> T38 Fax has been down for the past 5 hours.  Their main phone lines are
>> down as well.
>>
>>
>>
>> Kurt Duncan
>>
>> Director of Operations
>>
>> MedConnectUSA
>>
>>
>>
>>
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Re: [outages] Fiber cut between San Francisco and Palo Alto CA

[Luke Rockwell via Outages]

Wed Mar 02 17:44:41 GMT 2022
Our field team has confirmed the replacement cable is in place and the team
is approximately 75% through with splicing in the first splice case. They
are also currently prepping the 2nd case for splicing while finishing
repairs to the damaged ducts. The team has updated the ETR for all work to
1500 PST.

On Wed, Mar 2, 2022 at 9:43 AM David Sotnick via Outages <
outages@outages.org> wrote:

> Contractor bored through a bunch of conduits near SFO. ETR is 11 am PST.
>
> On Tue, Mar 1, 2022 at 15:10 David Sotnick  wrote:
>
>> Zayo is reporting a fiber cut between San Francisco and Palo Alto.
>>
>> I am seeing multiple circuits down in the Bay Area.
>>
>> Tech dispatched, no ETR as yet.
>>
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Re: [outages] cisco.com down?

[Luke Rockwell via Outages]

Looks that way on verizon in Palo Alto

On Tue, Mar 22, 2022 at 2:05 PM Bryan Fields via Outages <
outages@outages.org> wrote:

> Is their website down?
> --
> Bryan Fields
>
> 727-409-1194 - Voice
> http://bryanfields.net
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Re: [outages] ups.com from Washington / Oregon?

[Luke Rockwell via Outages]

I am in the San Francisco Bay Area and I can't ping the site from my
computer or visit the website but for some reason the mobile app is working

On Mon, Oct 3, 2022 at 9:24 AM Tom Hek via Outages 
wrote:

> Seems to be broken from several EU and UK based connections I tried as
> well. Haven’t found any that works accessing UPS.com.
>
>
>
> Kind regards,
>
>
>
> Tom
>
>
>
>
>
> *From:* Outages  *On Behalf Of *Aaron de
> Bruyn via Outages
> *Sent:* 03 October 2022 18:01
> *To:* outages@outages.org
> *Subject:* [outages] ups.com from Washington / Oregon?
>
>
>
> Anyone else having trouble accessing ups.com from Washington / Oregon
> states?
>
>
>
> I tested from 30 locations (mostly Comcast and Charter, but a few small
> local ISPs) throughout Washington and Oregon.
>
>
>
> -A
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