Re: [PEDA] ATS - News
A coworker contacted Altium about a month ago for budgeting purposes to find out the maintaince cost for PCAD 2000 (full version) and the expected upgrade cost of Protel 99SE. The sales person respond with US$1995 for both. Maybe somebody wants to call Altium to verify? Nick -Original Message- From: Abd ul-Rahman Lomax [mailto:[EMAIL PROTECTED]] Sent: Thursday, November 01, 2001 10:25 PM To: Protel EDA Forum Subject: Re: [PEDA] ATS - News At 01:44 PM 11/1/01 -0800, Peter Bennett wrote: If the $2,195 includes OziGST, this would (might?) imply the $1995 is Ozi$, not US$, so the ATS price in the US would be ~US$995 (or Can$1500). Yes, I think I said something like that. $995 U.S. per year, though a bit higher than what we have been paying, is still within reason and reach and is still a little less expensive than the competition. Worth it *if* we get a more responsive Protel. [EMAIL PROTECTED] Abdulrahman Lomax Easthampton, Massachusetts USA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Re: [PEDA] ATS - News
At 04:50 PM 11/1/01 +1100, Thomas wrote: Here's the BS I received in reply to my little tantrum email effort: [begin quote] [...] ATS membership is now provided with all Protel full suite licenses (effective October 1st, 2001). Rest assured, if you have purchased your Protel 99 SE license prior to October 1st, 2001 you do not need to purchase ATS for your current license. You will continue to receive full ATS-level technical support, library updates, and any new service packs and add-ons for Protel 99 SE as part of your current license. When you upgrade from Protel 99 SE to the next version of Protel you will then receive 12 months free ATS as part of their upgrade. Yes, this is what I expected. If you have any older Protel versions that you would like to upgrade to Protel 99 SE or if you would like to purchase an additional Protel 99 SE license then you will receive 12-months free ATS membership with any Protel full suite licenses purchased after October 1st, 2001 (valued at $2,195*). Eek! That's 10% higher than what we saw elsewhere! [marketing fluff deleted]. While ATS will not be a problem for existing users for a year beyond upgrade to the next version, it remains a problem to be addressed. This is an effective tripling of the maintenance cost ($700 at best opportunity vs. $2000 - $2100 US) Or if that is in Australian dollars it might be about right, especially if real improvements are issued yearly at least. The asterisk was not explained in the text that Thomas quoted. Really, if maintenance becomes $995 per year, it would remain an excellent price, especially if Protel does not penalize latepayers (i.e., they don't get upgrades but if they want to get them, they can pay a fair upgrade price which then would include ATS for a year; to keep practice within prior Protel norms, the upgrade price would initially equal the ATS price, gradually, over years, it would be cheaper to upgrade than to pay all back maintenance but not cheap enough that one would forgo use of the upgrades for the interim period. In other words, in rough terms, if you don't use your Protel software for three years, you would not have to pay three years of maintenance to upgrade and get back on ATS, it might be two years' worth or something like that. Since two years of use should easily be worth one year's maintenance cost, only those who really were not using the software or who were simply broke would rationally postpone upgrade for very long. This is how it has been with Protel for a long time, if we think of upgrade pricing as equivalent to maintenance cost.) [EMAIL PROTECTED] Abdulrahman Lomax Easthampton, Massachusetts USA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Re: [PEDA] ATS - News
On 01:23 PM 1/11/2001 -0800, Abd ul-Rahman Lomax said: license then you will receive 12-months free ATS membership with any Protel full suite licenses purchased after October 1st, 2001 (valued at $2,195*). Eek! That's 10% higher than what we saw elsewhere! Relax (but only by 10%). 10% is the Australian GST (Goods and Services Tax, VAT if you like). It would not apply to non-Australian buyers. The * footnote mentions that, but the context would be unclear unless you were used to the words GST. The US price would still be - $1995. Ian Wilson * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Re: [PEDA] ATS - News
At 01:44 PM 11/1/01 -0800, Peter Bennett wrote: If the $2,195 includes OziGST, this would (might?) imply the $1995 is Ozi$, not US$, so the ATS price in the US would be ~US$995 (or Can$1500). Yes, I think I said something like that. $995 U.S. per year, though a bit higher than what we have been paying, is still within reason and reach and is still a little less expensive than the competition. Worth it *if* we get a more responsive Protel. [EMAIL PROTECTED] Abdulrahman Lomax Easthampton, Massachusetts USA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Re: [PEDA] ATS - News
Here's the BS I received in reply to my little tantrum email effort: Dear Tom, At Altium, we are committed to continually enhancing the performance of your products. In line with this commitment, we have introduced a new superior support program, Altium Total Support (ATS), that makes it easier for Protel customers to buy, use and stay up-to-date with design technology. ATS membership is now provided with all Protel full suite licenses (effective October 1st, 2001). Rest assured, if you have purchased your Protel 99 SE license prior to October 1st, 2001 you do not need to purchase ATS for your current license. You will continue to receive full ATS-level technical support, library updates, and any new service packs and add-ons for Protel 99 SE as part of your current license. When you upgrade from Protel 99 SE to the next version of Protel you will then receive 12 months free ATS as part of their upgrade. If you have any older Protel versions that you would like to upgrade to Protel 99 SE or if you would like to purchase an additional Protel 99 SE license then you will receive 12-months free ATS membership with any Protel full suite licenses purchased after October 1st, 2001 (valued at $2,195*). ATS membership minimizes the complication of budgeting for and administering the latest design tools and is clearly the most cost-effective means of ensuring that your design tools always remain up-to-date. From immediate delivery of the latest product releases during your membership, service packs, technology add-ons and libraries to the assurance of fast, comprehensive technical support, countless technical and educational resources and access to exclusive Altium special offers, ATS keeps you at the leading edge of electronic design. If you would like more information on Altium Total Support visit www.protel.com. Alternatively, if you would like more information on other Altium products, call your Altium Sales and Support Centre on 1 800 030 949 or visit www.altium.com. Best Regards, Craig Rose Manager Altium Sales and Support Centre * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Re: [PEDA] ATS - News
This email is the broadcast to all users, I have received the same. Now it is all clear as mud :( This indicates that we will all pay after the next upgrade. It is not like the new Microsoft model as I was told that if you don't keep paying for the ATS you can still use the software. But he could not tell me what would be the case if later on I did want to upgrade after the ATS had expired. Darren Here's the BS I received in reply to my little tantrum email effort: Dear Tom, At Altium, we are committed to continually enhancing the performance of your products. In line with this commitment, we have introduced a new superior support program, Altium Total Support (ATS), that makes it easier for Protel customers to buy, use and stay up-to-date with design technology. ATS membership is now provided with all Protel full suite licenses (effective October 1st, 2001). Rest assured, if you have purchased your Protel 99 SE license prior to October 1st, 2001 you do not need to purchase ATS for your current license. You will continue to receive full ATS-level technical support, library updates, and any new service packs and add-ons for Protel 99 SE as part of your current license. When you upgrade from Protel 99 SE to the next version of Protel you will then receive 12 months free ATS as part of their upgrade. If you have any older Protel versions that you would like to upgrade to Protel 99 SE or if you would like to purchase an additional Protel 99 SE license then you will receive 12-months free ATS membership with any Protel full suite licenses purchased after October 1st, 2001 (valued at $2,195*). ATS membership minimizes the complication of budgeting for and administering the latest design tools and is clearly the most cost-effective means of ensuring that your design tools always remain up-to-date. From immediate delivery of the latest product releases during your membership, service packs, technology add-ons and libraries to the assurance of fast, comprehensive technical support, countless technical and educational resources and access to exclusive Altium special offers, ATS keeps you at the leading edge of electronic design. If you would like more information on Altium Total Support visit www.protel.com. Alternatively, if you would like more information on other Altium products, call your Altium Sales and Support Centre on 1 800 030 949 or visit www.altium.com. Best Regards, Craig Rose Manager Altium Sales and Support Centre * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Re: [PEDA] ATS - News
My reply (don't worry, I won't post any more like this I've nearly had enough): Craig, What you do not seem to understand is that I and many other businesses will not pay $4000 for 12 months support (after the initial free 12 months). It is an unrealistic price. Therefore no support (especially with buggy software like Protel) = no sale. Please see additional comments in your text below. Yours sincerely, Tom Luttrell. -Original Message- From: Craig Rose [mailto:[EMAIL PROTECTED]] Sent: Thursday, 1 November 2001 4:41 PM To: Thomas Subject: Introducing Altium Total Support (ATS) Dear Tom, At Altium, we are committed to continually enhancing the performance of your products. In line with this commitment, we have introduced a new superior support program, Altium Total Support (ATS), that makes it easier for Protel customers to buy, use and stay up-to-date with design technology. What could be easier than downloading free service packs as per the current system? ATS membership is now provided with all Protel full suite licenses (effective October 1st, 2001). Rest assured, if you have purchased your Protel 99 SE license prior to October 1st, 2001 you do not need to purchase ATS for your current license. You will continue to receive full ATS-level technical support, library updates, and any new service packs and add-ons for Protel 99 SE as part of your current license. When you upgrade from Protel 99 SE to the next version of Protel you will then receive 12 months free ATS as part of their upgrade. What if I do not upgrade to the next version? It's not an option for small businesses to continually be forking out the sort of money you ask for upgrades. How long will you continue to provide free support to 99SE users? If you have any older Protel versions that you would like to upgrade to Protel 99 SE or if you would like to purchase an additional Protel 99 SE license then you will receive 12-months free ATS membership with any Protel full suite licenses purchased after October 1st, 2001 (valued at $2,195*). ATS membership minimizes the complication of budgeting for and administering the latest design tools and is clearly the most cost-effective means of ensuring that your design tools always remain up-to-date. From immediate delivery of the latest product releases during your membership, service packs, technology add-ons and libraries to the assurance of fast, comprehensive technical support, countless technical and educational resources and access to exclusive Altium special offers, ATS keeps you at the leading edge of electronic design. Ahhh... I see - it's to help your bean counters not the customer. If you would like more information on Altium Total Support visit www.protel.com. Alternatively, if you would like more information on other Altium products, call your Altium Sales and Support Centre on 1 800 030 949 or visit www.altium.com. Best Regards, Craig Rose Manager Altium Sales and Support Centre * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
