Re: [Ql-Users] Remote Assistance

2008-10-30 Thread Malcolm Cadman
In message <[EMAIL PROTECTED]>, Norman Dunbar <[EMAIL PROTECTED]> writes hitchies wrote: (it rained yesterday Norman) Of course it did John! :-) Cheers, Norman. ... And the rain water was used in a turbine to produce energy, which helped to save the planet . :-) -- Malcolm Cadman _

Re: [Ql-Users] Remote Assistance

2008-10-30 Thread Norman Dunbar
hitchies wrote: > (it rained yesterday Norman) Of course it did John! :-) Cheers, Norman. ___ QL-Users Mailing List http://www.q-v-d.demon.co.uk/smsqe.htm

Re: [Ql-Users] Remote Assistance

2008-10-30 Thread hitchies
A lot of nicely coloured and interesting ink flying about at present... Here's my blot: 'Remote Diagnosis' p62f Computer Active : Issue 277 of 2-15 October 2008. Thanks to you all for education, diplomacy and lafs ;-) John in Wales (it rained yesterday Norman)

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Malcolm Cadman
yn Jones Sent: 22 October 2008 19:50 To: QL-Users list Subject: Re: [Ql-Users] Remote Assistance I would agree. I use LogMeIn regularly and it is very simple to set up. On 22/10/2008 17:02, Dave Walker wrote: You might want to look instead at the LogMeIn product as this does lot require that kind o

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Dilwyn Jones
The remote control facility is always available. For the first month they let you try out the items that are in the version you pay for as well such as remote printing, file transfer etc. OK. I can tell you from experience that LogMeIn is less trouble than any of the other options. They mus

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Jerome Vernet
Dilwyn Jones a écrit : I would agree. I use LogMeIn regularly and it is very simple to set up. On 22/10/2008 17:02, Dave Walker wrote: You might want to look instead at the LogMeIn product as this does lot require that kind of special network setup. This is the latest incarnation of what man

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Malcolm Cadman
In message <[EMAIL PROTECTED]>, Dilwyn Jones <[EMAIL PROTECTED]> writes Hi Dilwyn, It is a good idea, and I was thinking something similar myself. I have just signed up to a service called GigaTribe, which has an easy interface to allow sharing access to another person's computer. The basic

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Dave Walker
Of Dilwyn Jones Sent: 22 October 2008 19:50 To: QL-Users list Subject: Re: [Ql-Users] Remote Assistance > I would agree. I use LogMeIn regularly and it is very simple to set up. > > On 22/10/2008 17:02, Dave Walker wrote: >> You might want to look instead at the LogMeIn product a

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Stephen
On 22/10/2008 19:50, Dilwyn Jones wrote: On 22/10/2008 17:02, Dave Walker wrote: You might want to look instead at the LogMeIn product as this does lot require that kind of special network setup. OK, I downloaded it and installed it. Not straightforward - all sorts of things went wrong, includi

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Tony Firshman
Dilwyn Jones wrote, On 22/10/08 19:50: I would agree. I use LogMeIn regularly and it is very simple to set up. On 22/10/2008 17:02, Dave Walker wrote: You might want to look instead at the LogMeIn product as this does lot require that kind of special network setup. This is the latest incarnati

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Dilwyn Jones
I would agree. I use LogMeIn regularly and it is very simple to set up. On 22/10/2008 17:02, Dave Walker wrote: You might want to look instead at the LogMeIn product as this does lot require that kind of special network setup. This is the latest incarnation of what many years ago was called "PC

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Stephen
I would agree. I use LogMeIn regularly and it is very simple to set up. On 22/10/2008 17:02, Dave Walker wrote: You might want to look instead at the LogMeIn product as this does lot require that kind of special network setup. This is the latest incarnation of what many years ago was called "PC

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Dave Walker
lto:[EMAIL PROTECTED] On Behalf Of Dilwyn Jones Sent: 22 October 2008 17:11 To: [EMAIL PROTECTED] Subject: Re: [Ql-Users] Remote Assistance > In theory the Windows Remote Assistance should work. > > However, it is not any good for anyone who is using a router at home as to > get it to w

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Dilwyn Jones
In theory the Windows Remote Assistance should work. However, it is not any good for anyone who is using a router at home as to get it to work they have to configure it to allow specific inbound ports - a task beyond the sort of people who you are probably trying to help. Ah, exactly the kind o

Re: [Ql-Users] Remote Assistance

2008-10-22 Thread Dave Walker
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dilwyn Jones Sent: 22 October 2008 14:29 To: QL-Users list Subject: [Ql-Users] Remote Assistance Now that I am on Messenger and Skype, I've started thinking about using the Remote Assistance facility in Windoze. I wondered if it might come

[Ql-Users] Remote Assistance

2008-10-22 Thread Dilwyn Jones
Now that I am on Messenger and Skype, I've started thinking about using the Remote Assistance facility in Windoze. I wondered if it might come in useful in my Quanta helpline capacity. Does anyone have experience of using this? Would it be possible for me to connect to the PC of someone running