Re: ARCserve vs Retrospect Server Backup
I have thoroughly enjoyed this thread. I, too, am a long-time Retrospect user. I only began using Arcserve because it was the only way to backup my Netware server. I still use Arcserve for that, but everything else, including my NT4 Server is backed up by Retrospect. Now, to be fair, Arcserve is a little arcane to set up, but once you know the ins and outs its not TOO awful... about like getting a cavity filled... unpleasant, but better than a root-canal! Now, on to the story I wanted to tell... and another reason to pick Retrospect. I originally planned to back up my NT4 server via Arcserve. There were a lot of reasons for this that made sense at the time. I purchased Arcserve's Client Agent for NT and set up the backup and things were going smoothly. But, being the administrator that I am, I HATE to actually get up from my desk and walk up to a computer to check it's status or monitor it's activity. I prefer logging in remotely via Timbuktu and doing my management that way. So, after researching and finding that Timbuktu WOULD indeed run on my NT4 server, I wasted no time in installing it. The very next day, my NT4 server was NOT backed up by Arcserve. To make a VERY long story short, nothing I tried could make the NT server appear for Arcserve again. I uninstalled Timbuktu; uninstalled reinstalled Client Agent; contacted Arcserve tech support; contacted Timbuktu tech support; got Arcserve Timbuktu techs to talk to each other... in the end, Arcserve washed their hands of it saying it was Timbuktu's fault and MAYBE if I reinstalled NT4 I could get back Client Agent. Anyone ever "reinstalled" NT on a critical server that has now not been backed up for over 2 weeks?!? I hung up the phone and started checking out Retrospect's capabilities to handle backing up NT servers. I installed Retrospect on my NT server and have not regretted it for one second. Kudos to Dantz for making such a great product! So... when are you guys going to add support for Netware? :-) Wasn't it Tom Roth who once said... Subject: Re: ARCserve vs Retrospect Server Backup From: "Tom Roth" [EMAIL PROTECTED] Date: Wed, 07 Mar 2001 14:14:24 -0500 Ben Eastwood wrote: I have lots to comment on this thread! I Love Retro and ditched Arcserve for Retro about six months ago. I had used it for years to back up Macs, and now I'm using it for about ten NT servers, Including one that has over 160 GB of Drive space, a couple that run MS SQL Server 7, and a Lotus Notes server -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
error 5 (unknown) on Windows client
Greetings all. Just in the last couple of days, one of my Windows clients has started returning the following error message: "Can't access volume DISK (C:) on WIN_CLIENT, error 5 (unknown)" The client computer is running Windows 98 with Retro client 5.1 for windows. The backup station is a Mac Workgroup Server 8150 running MacOS 8.5.1 and Retro 4.3. (The ASIP software is no longer running on this machine) I have searched Dantz's site for info on this error message, but to no avail. Hopefully someone here will have some insight. TIA, | Doug Starkey | | Network Administrator| | Pecan Deluxe Candy Company | | 2570 Lone Star Drive | | Dallas, TX 75212-6308| | e-mail: [EMAIL PROTECTED] | | voice: 214-631-3669 Ext. 108 | | fax: 214-631-5833| -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: -24007 error backing up NT server
Wasn't it retro-talk who once said... Subject: Re: -24007 error backing up NT server From: "Irena Solomon" [EMAIL PROTECTED] Date: Wed, 10 Jan 2001 12:05:49 -0800 Also ensure that all files have the security permissions set to allow read access or higher to administrators, and that the Retrospect client software was installed while logged in as Administrator. Regards, [snip] Subject: RE: -24007 error backing up NT server From: "Scott Dunn" [EMAIL PROTECTED] Date: Thu, 11 Jan 2001 07:48:48 -0800 I would suggest checking the logon settings for the Retrospect client service in the Services Control Panel. Make sure that the service logs on as THE administrator account for that machine. This will provide complete access to the hard drive. Keep in mind that just using an account with administrative privileges is not enough. Especially domain admin accounts. I've tried both of those and failed. When I used the admin account for the machine, it worked fine. Okay, well I seem to have things working now. It was a "security" permissions issue at a lower level. Apparently some "new" folders did not automatically adopt the parent folder's permissions. I'm back in the game now. Thanks for the suggestions. They did, ultimately, lead me in the right direction. | Doug Starkey | | Network Administrator| | Pecan Deluxe Candy Company | | 2570 Lone Star Drive | | Dallas, TX 75212-6308| | e-mail: [EMAIL PROTECTED] | | voice: 214-631-3669 Ext. 108 | | fax: 214-631-5833| -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
-24007 error backing up NT server
I'm using Retrospect 4.3 on a Mac to backup almost all of the computers on my network. Among these is an NT 4.0 server (service pack 6a). I've configured the Macshare volumes per Dantz's recommendations, but I am having problems with some of the non-Mac spaces. There is in fact one whole directory that seems to generate a -24007 "Access denied" error. I could find no reference to this error at Dantz's site, so I thought I'd check with the list. I'm no NT whiz by any means, so be gentle. I do know the basics of setting permissions and such. I've checked all of those I don't see any glaring problems. I even set up a user with the name of my Mac and gave it Administrator-type privileges, thinking maybe that would work. Perhaps I am still missing something. Any ideas? | Doug Starkey | | Network Administrator| | Pecan Deluxe Candy Company | | 2570 Lone Star Drive | | Dallas, TX 75212-6308| | e-mail: [EMAIL PROTECTED] | | voice: 214-631-3669 Ext. 108 | | fax: 214-631-5833| -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.