Onstream FW30 - Error 105 Device Problem
Title: Onstream FW30 - Error 105 Device Problem Does anyone know what to make of an Error 105 - Device Problem? We're using an Onstream FW30 drive. The problem seems to occur only when a backup is scheduled, not when it is done on-demand. Originally we were running Mac OS 8.6 and old FireWire drivers. We updated to Mac OS 9.04 and FireWire drivers 2.5, but the problem persists. Puzzled, Phil Geller WorkingMacs Macintosh Consulting for the Small Office and Home Office voice: 650 493-8689 fax: 650 493-8587
Onstream FW30 - Error 105 Device Problem
Does anyone know what to make of an Error 105 - Device Problem? We're using an Onstream FW30 drive. The problem seems to occur only when a backup is scheduled, not when it is done on-demand. Originally we were running Mac OS 8.6 and old FireWire drivers. We updated to Mac OS 9.04 and FireWire drivers 2.5, but the problem persists. Puzzled, Phil Geller WorkingMacs Macintosh Consulting for the Small Office and Home Office voice: 650 493-8689 fax: 650 493-8587 -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Backing up a Butler SQL Server
A client is using a Butler SQL Server to support a Panorama database. This database stores data in RAM. I would like to Retrospect server, running on the same system to shut it down, so that the data is flushed to a file, before the backup starts. Butler SQL is not Apple Scriptable (at least without an optional add-on, which may not be available for this version... I haven't researched that yet.) Does anyone have thoughts on the best way to deal with this? What I've done for now is shutdown and restarted the server just before the backup begins. If it works that should update the database file. Phil Geller WorkingMacs Macintosh Consulting for the Small Office and Home Office voice: 650 493-8689 fax: 650 493-8587 -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Opinions of Onstream Echo drives
I've installed 7 of these: 5 SCSI and 2 USB. Overall I'd say they work well. All 7 clients continue to use them. Most the calls I get is about understanding Retrospect (but that's another discussion). The problems I've seen with the Onstream include: - The drive doesn't always see a new tape after a tape swap. The 1.08 firmware was supposed to resolve this, but it hasn't totally. The workaround is simple. Turn the drive off and on. That seems to clear it. - One USB drive was defective. It was replaced, and I got Onstream to throw in a free cleaning cartridge in retribution. - One tape was defective (out of about 20 I've used so far). It broke. It was replaced by Onstream. Unfortunately it was for the same client who had the bad USB drive. He wasn't real happy. But the system is know working for him (though he still hasn't paid me!!). - At first their Tech Support knew nothing about Macs. I think that's getting better. I won't give their Tech support high marks. It took them about an hour to acknowledge that the USB drive was bad. They didn't have equipment at hand to check out my problem. Bottom line is I continue to use them and recommend them. I don't see anything else at this price point which is competitive. My clients are unwilling to spend over $1000 for an VXA-1. And my success with Travan isn't much better. Phil Geller WorkingMacs voice: 650 493-8689 fax: 650 493-8587 on 11/8/00 6:39 PM, Joel Moore at [EMAIL PROTECTED] wrote: We've been backing up to Onstream's Echo drives (DI30: IDE, 15GB) with mixed results. I like these drives (price is nice, IDE interface) but lately I've been wondering about the quality. Two out of the three we've purchased so far were plagued by bad media errors (-206) in Retrospect. I tried different tapes and in fact the tapes that resulted in the errors worked fine on the third tape drive. Has anyone else had experience with these drives? What's your opinion? We have another one on order but I think that will be the last if this happens again. I was thrilled by the idea that I could have 4 or 5 of these working together for the price of 1 DAT drive so I'll be disappointed if it turns out they are junk. I know this isn't technically a Retrospect question so feel free to blast me but I figured this would be the best place to ask this question. Joel Moore DCI Systems, Inc. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Password Protection
I have a client who wants to secure only some personnel files, but not everything, so anyone on the staff can restore their own files should they need to. But the secured files could only be restored using a password. It sounds like Retrospects security applies to the entire Backup Set or the Retrospect application. Am I right in thinking that to accomplish what they need they will need to lock the files before backing up? Phil Geller WorkingMacs voice: 650 493-8689 fax: 650 493-8587 on 11/6/00 10:08 AM, Irena Solomon at [EMAIL PROTECTED] wrote: Hi, For details on Retrospect's security options, see Tech Note 310 at: http://www.dantz.com/index.php3?SCREEN=technotes I've outlined the basics below. There are four areas of security within Retrospect and its client software: -The Retrospect application password -Backup Set password protection and encryption -Client security codes -Network (Link) Encryption The first two deal with securing the application and the data in your backup set. Retrospect Application Password prevents unauthorized personnel from using the Retrospect application. It requires that the user type in a password when Retrospect launches or when the user tries to halt an operation in unattended mode. Backup Set Encryption can be set to three levels when securing a new Backup Set: - Password Only (no encryption): The data itself is unchanged, but a password is required whenever the Backup Set is accessed. - SimpleCrypt (fast): SimpleCrypt provides commercial-level security without appreciably slowing the backup process on all but the slowest computers. - DES (more secure): DES (Data Encryption Standard) is an advanced form of data encryption that achieves bank-level security. The effect on backup speed is entirely dependent on the processor, but may take three to four times as long as an equivalent backup to a Backup Set that is not encrypted. Retrospect can store the Backup Set password for you so you do not always have to enter it to use the Backup Set. Go to ConfigureBackup Sets, select the desired Backup Set, click Configure, and then click the Options tab. You may select from the following: - Ask for any access: Retrospect will prompt the user to enter the Backup Set's password, preventing unattended operation. - Save for scripted access (default): The password is not required for scheduled executions of scripts, but Retrospect still requires that the user enter the password for all other uses of the Backup Set. - Save for any access: You will never be asked for the password unless the configuration file is moved, deleted, or lost. HTH, Irena Solomon Dantz Technical Support From: Tim David [EMAIL PROTECTED] Retrospect also allows you to password protect an archive. When you create a new backup set, there is a button that says secure. I just use the password only so I don't know what the other two choices offer. (the second choice sounds like basic encryption and the third choice sounds like even better encryption but slower. I keep my tapes in a secure area so I feel comfortable just using the password protection. If you really wanted to be picky, you could use a combination of these ideas and have to enter a password several times. I would test this idea before you implement it though. Who know what multiple encryption would do. Jim Cowing wrote: Or you could just compress the files into a stuffit archive with password protection, then back them up. I am surprised Powerpoint doesn't have built in password protection the way Excel does. Jim Cowing Systems Engineer Target Corporation From: Don Foy [EMAIL PROTECTED] I am trying to archive files (mostly powerpoint) from the server to a cd. The data contained is highly confidential. I was wondering if Retrospect is capable of password protecting files during an archive process. What I am hoping to find is that once the files are archived, to open the files, you must know the password. If Retrospect does not have these capabilities, is there any other programs available to do this? Setup: Blue and White G3, Retrospect 4.2, lots of RAM, up to date firmware. Thanks in advance for any suggestions. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Backing up a remote site over DSL
How feasible is it to backup a remote office over a DSL line? A client has a backup server at their main office and a remote site with 3 Macs. Each office has DSL. Assuming we can get through the firewalls, and get static IPs at the remote site, is it just a matter of entering the remote IPs in the Client configuration window? Has anyone tried this? Phil Geller WorkingMacs voice: 650 493-8689 fax: 650 493-8587 -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Client not visible
on 9/14/00 9:13 PM, Pam Lefkowitz at [EMAIL PROTECTED] wrote: I'm experiencing similar behavior between an PowerMac G3 (platinum) server and a G4 client. snip Any fresh ideas out there? Hiya Phil, Have you installed the ethernet update (and maybe the firmware update) for the G4? Pam I haven't, but in reading the descriptions the problems these fix don't seem to apply. The G4 is not running Mac OS 9. And there aren't any old ethernet devices on this very small network. But if nothing else helps, sure -- why not? Phil -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Puzzler
It sounds like you ran into the same problem I did. Here's the speculation I posted on: on 8/24/00 7:36 AM, Phil Geller at [EMAIL PROTECTED] wrote: I guess I'll answer my own question. The problem was accompanied by error 206 (drive reported a failure: dirty heads, bad media, etc). So it must be that when Retrospect thinks a tape or disk is bad, it stops the backup and waits for another media. Phil Geller WorkingMacs voice: 650 493-8689 fax: 650 493-8587 on 8/22/00 8:54 AM, Phil Geller at [EMAIL PROTECTED] wrote: In the last couple of days I've seen two installation where backups fail because Retrospect wants another media. Even though the tape or disk weren't full, the Summary window for the Backup Set said "Appending requires another member". In one case we were backing up to Onstream ADR tapes. The tape only had about 3.5GB on it, and it holds about 15 GB. The other was a Orb Disk using Retrospect Express. It also was _way_ below capacity. In at least one case I know the media wasn't marked missing. I'm not sure about the second case. Any ideas what's happening? on 8/25/00 10:34 AM, Matt Barkdull at [EMAIL PROTECTED] wrote: My new system has worked great for the past 4 months. No flaws at all. PowerMac 9600/G4 (upgrade) Asante 10/100 card 192MB RAM OS 9.0.4 Retrospect 4.3 Quantum 4000 DLT Every night it backs up about 10 machines. The other night it gave me a sense code error that related to dirty heads, so I cleaned the heads and put the tape back in to continue the incremental backup. I use a backup server and have a single active script. It suppose to start at 8:30pm and wrap up at 6:30am. Here is what the log said: -- 8/21/2000 8:38:17 PM: Connected to ADMINPC Trouble writing: "1-IARC Server August 2000" (4242810240), error 206 (drive reported a failure: dirty heads, bad media, etc.). Additional error information for device "DLT 20.0 DC" [1:6], Sense f0 00 03 00 00 00 40 15 00 18 e0 27 11 00 00 00 00 00 80 00 (Quantum |DLT4000 |D991) 8/22/2000 7:00:01 AM: Script execution terminated at specified stop time. 8/22/2000 7:00:01 AM: Execution incomplete Remaining: 93 files, 13.9 MB Completed: 9 files, 981 KB Performance: 0.1 MB/minute Duration: 10:21:44 (00:00:51 idle/loading/preparing) -8/22/2000 9:52 AM: Backup Server stopped Quit at 8/22/2000 9:54 AM -- I cleaned the heads at this point. - Retrospect version 4.3 launch at 8/22/2000 9:55 AM +Advanced Driver Kit, version 1.8 +8/22/2000 9:59 AM: Backup Server started -8/24/2000 10:06 AM: Backup Server stopped Quit at 8/24/2000 10:18 AM Retrospect version 4.3 launch at 8/24/2000 4:40 PM +Advanced Driver Kit, version 1.8 +8/24/2000 4:41 PM: Backup Server started -8/24/2000 4:42 PM: Backup Server stopped +8/24/2000 4:43 PM: Backup Server started -8/25/2000 9:24 AM: Backup Server stopped As you can see, it's not saying that it is even trying to execute the script. The script is active during the specified time. When I look in 'CONFIGURE-BACKUP SET-Current Backup Set' it tells me under Available "appending requires another member". So I'm sure that the tape is full, but my question is, why doesn't the log tell me this? Or at least that the script failed to execute because of an error. Looking at the log gave me no clue of what was going on after I cleaned the head. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Media Full Before It's Time
In the last couple of days I've seen two installation where backups fail because Retrospect wants another media. Even though the tape or disk weren't full, the Summary window for the Backup Set said "Appending requires another member". In one case we were backing up to Onstream ADR tapes. The tape only had about 3.5GB on it, and it holds about 15 GB. The other was a Orb Disk using Retrospect Express. It also was _way_ below capacity. In at least one case I know the media wasn't marked missing. I'm not sure about the second case. Any ideas what's happening? Phil Geller WorkingMacs voice: 650 493-8689 fax: 650 493-8587 -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
