Re: user deferred?
I didn't, don't know about Gary. Except for MS-Office, Eudora, and a web browser, all of these systems were fairly plain-jane. All of the applications are shut down too. Gary, are you using OS9 Multiple users? I have a good question for Dantz that I think everyone should know, but I'll make a new thread for it. On 2/22/01 8:50 PM, "matt barkdull" wrote: Nobody but me even close to the Mac, and the Mac doesn't even come up and give the dialog box asking if they want to defer or not. Went back to the server after about 10 minutes and the log said "User Deferred". Do you have something like Okey Dokey installed on the clients? Pam -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: user deferred?
Below is my log file from Retro 4.3 running on a B/W G3 OS 9.0.4. The client was an iMac OS 9.0.4. I assumed that it was because the user left it without quitting Word and Eudora. When the client quit out of these 2 applications 2 nights later backup proceded as planned. I had this happen once before when a different client did not quit out of Eudora. 2/22/2001 2:37 AM: User deferred GS-SROP3 2/22/2001 2:43 AM: User deferred GS-SROP3 2/22/2001 2:49 AM: User deferred GS-SROP3 2/22/2001 2:55 AM: User deferred GS-SROP3 2/22/2001 3:01 AM: User deferred GS-SROP3 2/22/2001 3:07 AM: User deferred GS-SROP3 2/22/2001 3:13 AM: User deferred GS-SROP3 2/22/2001 3:20 AM: User deferred GS-SROP3 2/22/2001 3:26 AM: User deferred GS-SROP3 2/22/2001 3:32 AM: User deferred GS-SROP3 2/22/2001 3:38 AM: User deferred GS-SROP3 2/22/2001 3:44 AM: User deferred GS-SROP3 2/22/2001 3:50 AM: User deferred GS-SROP3 2/22/2001 3:56 AM: User deferred GS-SROP3 2/22/2001 4:03 AM: User deferred GS-SROP3 2/22/2001 4:09 AM: User deferred GS-SROP3 2/22/2001 4:15 AM: User deferred GS-SROP3 2/22/2001 4:21 AM: User deferred GS-SROP3 2/22/2001 4:27 AM: User deferred GS-SROP3 2/22/2001 4:33 AM: User deferred GS-SROP3 2/22/2001 4:39 AM: User deferred GS-SROP3 2/22/2001 4:46 AM: User deferred GS-SROP3 2/22/2001 4:52 AM: User deferred GS-SROP3 2/22/2001 4:58 AM: User deferred GS-SROP3 2/22/2001 5:04 AM: User deferred GS-SROP3 2/22/2001 5:10 AM: User deferred GS-SROP3 2/22/2001 5:16 AM: User deferred GS-SROP3 2/22/2001 5:22 AM: User deferred GS-SROP3 2/22/2001 5:29 AM: User deferred GS-SROP3 2/22/2001 5:35 AM: User deferred GS-SROP3 2/22/2001 5:41 AM: User deferred GS-SROP3 2/22/2001 5:47 AM: User deferred GS-SROP3 2/22/2001 5:53 AM: User deferred GS-SROP3 2/22/2001 5:59 AM: User deferred GS-SROP3 2/22/2001 6:05 AM: User deferred GS-SROP3 2/22/2001 6:12 AM: User deferred GS-SROP3 2/22/2001 6:18 AM: User deferred GS-SROP3 2/22/2001 6:24 AM: User deferred GS-SROP3 2/22/2001 6:30 AM: User deferred GS-SROP3 2/22/2001 6:36 AM: User deferred GS-SROP3 2/22/2001 6:42 AM: User deferred GS-SROP3 2/22/2001 6:48 AM: User deferred GS-SROP3 -- * * * * * * * * * * * THE OHIO STATE UNIVERSITY * * * * * * * * * * * Graduate School Richard (Dick) Hassler 247 University Hall Systems Administrator/Analyst 230 N. Oval MallPhone: 614-292-9859 Columbus, OH 43210-1366FAX:614-292-3656 -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: user deferred?
I had a Mac that repeated the problem every night until I went up and rebooted it. After about 4-5 days, it started again. These are all single user machines and are semi-secured when the user is not sitting in front of them. At night, all the doors are locked. This problem normally doesn't repeat itself 2 nights in a row. But I'm not sure why. Maybe they get restarted? Anyway, removing multiple users is not an option for these macs. Mark Maytum Pompanoosuc Mills Corporation -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: user deferred?
Those are every 6 minutes. I too, thought it was the users not quiting Eudora because Eudora has that "Say OK to alerts after 2 minutes", but I trained my users to quit all applications every night. Below is my log file from Retro 4.3 running on a B/W G3 OS 9.0.4. The client was an iMac OS 9.0.4. I assumed that it was because the user left it without quitting Word and Eudora. When the client quit out of these 2 applications 2 nights later backup proceded as planned. I had this happen once before when a different client did not quit out of Eudora. 2/22/2001 2:37 AM: User deferred GS-SROP3 2/22/2001 2:43 AM: User deferred GS-SROP3 2/22/2001 2:49 AM: User deferred GS-SROP3 2/22/2001 2:55 AM: User deferred GS-SROP3 2/22/2001 3:01 AM: User deferred GS-SROP3 -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
RE: user deferred?
I was just looking through my log file and I notice that there are a lot of entries for a user that say that the user was deferred every 4 minutes yesterday from 9:48am to 4:48 pm. I have seen this before with different users. Does anyone know why this happens? What is going on? Sounds like the user clicked "Defer" and then didn't enter a time. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: user deferred?
I've seen this happen with MacOS 9 and Multiple users installed and running. I removed Multiple users from all the Macs I use and it now works fine. Perhaps Dantz has a better solution though? I was just looking through my log file and I notice that there are a lot of entries for a user that say that the user was deferred every 4 minutes yesterday from 9:48am to 4:48 pm. I have seen this before with different users. Does anyone know why this happens? What is going on? thanks. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
RE: user deferred?
Does anyone know why this happens? What is going on? Sounds like the user clicked "Defer" and then didn't enter a time. The only problem with this theory is that the users are not at their desk when it happens. Believe me, that's one troubleshooting step I took. I walked up to their machine a few minutes before it was suppose to backup and watched. Nobody but me even close to the Mac, and the Mac doesn't even come up and give the dialog box asking if they want to defer or not. Went back to the server after about 10 minutes and the log said "User Deferred". I'm guessing that, like me, Gary probably starts his backups late at night when nobody is around. My users are 8-5'ers and if they are here at 5:05, it's because they are warming up their cars. ;) Matt -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: User deferred messages
At 11:59 AM + 1/18/01, Mark Witrylak wrote: As I am migrating my users to the MacOS9 environment, I am observing more and more of them missing a backup with message "User Deferred" being reported on my log: I have checked the user-guide and e-mailed euro-support@Dantz, both to no avail. Has anyone seen/overcome this problem? (server is 4.3 on OS8.6, clients are 4.2a/4.3) Are you using a Backup Server environment? I have the laptops in our office backed up using a backup server during the day, wherein the users can defer the time of backup. But I use a non-server environment at night to back up the desktop clients, so there is no chance of the user deferring. -- --- Julia Frizzell [EMAIL PROTECTED] [EMAIL PROTECTED] http://www.netspace.org/~glyneth http://www.theblackroad.org "Insert pithy quote here." -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
