Re: Totally Weird Error + a rant

2000-01-11 Thread David Thornton
Many will object, but in my opinion, the best way to distribute manuals is electronically; a PDF version of the manual, or some other online help installed when the software is installed. When you install an update, updated help files are also installed. Apple has been doing this for several

Re: Totally Weird Error + a rant

2000-01-11 Thread Eric Ullman
Hi folks, We always appreciate feedback, and that's a great product of the retro-talk list. We get to hear the good and bad from our customers who care. I don't think anyone is on this list to "give Dantz a hard time;" we're here because we count on Retrospect to protect computer information,

Re: Totally Weird Error + a rant

2000-01-11 Thread Eric Ullman
Stefan Jeglinski [EMAIL PROTECTED] wrote: Can we purchase a 4.2 manual for a nominal price? Great question--I should have covered that. If you determine that the PDF manual included with the downloaded update is not sufficient, manuals may be purchased from our customer service department by

Re: Totally Weird Error + a rant

2000-01-11 Thread Eric Ullman
Travis Morgan [EMAIL PROTECTED] wrote: No! I still have not gotten a response to my REAL problem, just alot of discussion on the manuals. =-) The problem went away but I am curious as to what would have caused it... =) I notice that Matthew has answered Travis' question, however, this is a