Re: How do I dismiss warning dialogs

[Matthew Tevenan]

Douglas,

As long as your Windows PCs are on the same subnet as the backup Mac, you
should be able to see them in the Clients on Network window under TCP/IP and
Windows 95/98/NT. If you don't, the most common cause is that they are not
on your local subnet.

In this case, you must either add them by IP address or (if you're using
Retrospect 4.2), add in their subnet so Retrospect will scan it for clients
as well as the local subnet. For information on how to do this, see p. 83 in
the Retrospect 4.2 User's Guide. If you downloaded the 4.2 update to
Retrospect 4.1, this is a .pdf Adobe Acrobat file the updater installed
alongside 4.2. (If it's not there, you applied an earlier updater. Download
the Retrospect 4.2 documentation at

<http://www.dantz.com/index.php3?SCREEN=updates>

As usual, please call tech support if you have any questions about this.

Regards,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

> From: "Douglas S. Davis" <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Thu, 06 Jan 2000 16:10:35 -0500
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: Re: How do I dismiss warning dialogs
> 
> I like being able to add new Mac computers by selecting from a list of
> computers with the retro client installed for each zone.  Is the only way
> to add new Windows clients by using their IP address?  No way to select
> them from a list?
> 
> Douglas
> *
> Douglas Davis   [EMAIL PROTECTED]
> User/Web Support Specialist www.haverford.edu
> Dept. of Administrative Computing   phone: 610-896-4206
> Haverford College   fax:   610-896-1240
> 370 Lancaster Ave. 
> Haverford, PA 19041-1392
> *
> 
> 
> 
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Re: How do I dismiss warning dialogs

[Douglas S. Davis]

I like being able to add new Mac computers by selecting from a list of
computers with the retro client installed for each zone.  Is the only way
to add new Windows clients by using their IP address?  No way to select
them from a list?

Douglas
*
Douglas Davis   [EMAIL PROTECTED] 
User/Web Support Specialist www.haverford.edu 
Dept. of Administrative Computing   phone: 610-896-4206   
Haverford College   fax:   610-896-1240   
370 Lancaster Ave.
Haverford, PA 19041-1392  
*



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Re: How do I dismiss warning dialogs

[Greg Morin]

>Better yet, we would rather NOT use OKEY DOKEY. Please make all 
>dialogs NON-Modal!  Ideally a preference could be added to auto 
>dismiss dialogs after x minutes. (Like Eudora does)

yes, that would be ideal IMHO. But I guess this means there is _no_ 
solution to my software problem right now :-(. Hopefully I'll have a 
hardware fix soon...shipped the drive back to APS today... hopefully 
the next one will not have this problem.

-Greg Morin



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Re: How do I dismiss warning dialogs

[Thomas Myers]

Better yet, we would rather NOT use OKEY DOKEY. Please make all dialogs NON-Modal!  
Ideally a preference could be added to auto dismiss dialogs after x minutes. (Like 
Eudora does)

Tom
> > Bingo! Retrospect, are you listening?
>
>What's that now? :)
>
>Yes, thanks for the suggestion. I've logged it.
>
>Matthew Tevenan
>Technical Support Specialist
>Dantz Development Corporation
>925.253.3050 
>[EMAIL PROTECTED] 

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Re: How do I dismiss warning dialogs

[Matthew Tevenan]

> Bingo! Retrospect, are you listening?

What's that now? :)

Yes, thanks for the suggestion. I've logged it.

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED] 




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Re: How do I dismiss warning dialogs

[Jon Gardner]

on 1/5/00 8:24 AM, Greg Morin at [EMAIL PROTECTED] wrote:

> But my problem is that when the error occurs, Reto just pops up an
> alert telling me there is a problem, and then sits there all night
> waiting for someone to click "ok". When you do, it then moves on and
> typically has no more problems. (FYI, the error _always_ occurs just
> before Retro begins the "compare" operation if that means anything).

Bingo! Retrospect, are you listening? Make your dang error dialogs conform
to the API standards so that utilities like OkeyDokey can automatically
dismiss them! I get bitten by this problem on a weekly basis.

<><
Jon L. Gardner '89, Computer Systems Manager 
Texas A&M University Dept. of Food Services 
Tel 409.458.1839 Fax 409.845.2157 ICQ 34792860
PGP public key available at 





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How do I dismiss warning dialogs

[Greg Morin]

Hello,
I have two problems, one is hardware and one is software. I'm 
trying to find a software solution to work around my hardware problem 
for now. The hardware problem is we just got a replacement APS DDS-2 
drive for the one that just died (fortunately within 3 weeks of the 
end of the warranty). But now the new drive is giving me 203 errors 
(hardware error) at least once a day when running Retrospect. The old 
drive never (in nearly 2 years) gave any error period (it died by 
munging a tape and then refusing to eject it).

But my problem is that when the error occurs, Reto just pops up an 
alert telling me there is a problem, and then sits there all night 
waiting for someone to click "ok". When you do, it then moves on and 
typically has no more problems. (FYI, the error _always_ occurs just 
before Retro begins the "compare" operation if that means anything).

But right now I can't get a complete back up unattended unless I sit 
there and baby sit it through the entire back up process. I tried 
unchecking the options in Retro to show alerts, but it doesn't seem 
to make any difference. Is there some way to get around this? This is 
driving me nuts... I want "unattended" backup to be truly 
unattended... simply dismiss errors, note them in the log and move on.

Thanks in advance for any help,
-Greg Morin


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