RE: Retrospect and OS 9

[Larry Acosta Wong]

Jim,
To prevent intruders from disturbing the backup server while it's logged in,
use the BlackWatch screen saver <http://penumbra.apple.com/blackwatch.html>
to password protect your computer.


BTW, there's a posting on the BlackWatch web site that says:

(8/23/00) A patch for Retrospect (versions 4.0 through 4.3) is now
available. This patch enables Retrospect to launch in the background when
performing a scheduled backup, making it fully compatible with BlackWatch.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
Of Jim Coefield
Sent: Wednesday, August 23, 2000 10:45 AM
To: retro-talk
Subject: Retrospect and OS 9


Irena,

The explanation below goes a long way to explaining the problems I
had after ugrading my Backup server (running Retro 4.3) to OS 9
(which I managed to slowly figure out on my own). What I would really
like to do, though, would be able to set my server into the login
screen mode using Multiple Users, as I find that some of my cohorts
in my office like to "use" my computer when I'm away (and locked
doors aren't possible here and notes go unheeded).

The explanations for the work-arounds on your web page below:

"Mac OS 9's Multiple Users prevents Retrospect from launching
automatically to execute its scheduled scripts. Before you leave the
backup Macintosh, start Retrospect manually from within Multiple
Users. This allows Retrospect to run scripts as scheduled." and:

"The workaround for local backups with Retrospect is to log in as an
owner before backing up."

As the backup admin, I'd prefer to be able to logout of the server
(putting it into the login screen mode), have Retrospect launch
either a script or Backup Server, and be able to backup both network
and local drives, as I use the machine extensively during the day for
all my other network admin work, and only backup in the eve/night.

So, other than the "feature" of Retro 4.3/Multiple Users not allowing
Retro to autolaunch is their any way for Dantz to tweak Retro to
override Multiple Users on the backup computer to allow it to launch,
even when only the login screen is present, and then proceed to back
up the entire local computer and also backup network clients? That
would be a great advantage to those of us network admins that have
"open shops" without doors. Also, is Dantz working to solve/work
around the special folder selector conditions in custom selectors
with those computers using Multiple Users?

Thanks,

Jim Coefield
[EMAIL PROTECTED]


>Also, if you are running Mac OS 9 and have Multiple Users turned on,
>Retrospect will not automatically launch. For a full Mac OS 9 compatibility
>statement, please go to
>
><http://www.dantz.com/index.php3?SCREEN=os9>
>
>If your script still isn't running, it may be time to give tech support a
>call when you can be in front of your computer.
>
>Best Regards,
>
>Irena
>Technical Support Specialist
>Dantz Development Corporation
>925.253.3050



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Re: Retrospect and OS 9

[Eric Ullman]

Mac OS 9's Multiple Users mode (unfortunately) does not make the Mac OS a
true multi-user environment. Unlike NT (and Mac OS X, I imagine) when a
non-administrator-level user is logged in, you can't have services running
in the background with full admin privileges. In other words, it's a hack
(albeit one that's as elegantly done as possible). When a different user
logs in, preference files are moved around and may become hidden from the
current user.

The method that Apple uses to do this has the unfortunate consequence of
creating *multiple* copies of specific preference folders, etc. As a result,
Retrospect's "Special Folders" selectors will back up the active
corresponding folders, but not those belonging to the other users. The
administrator must create name-based selectors to catch those folders.
(Remember, though, that unless the currently logged-in user has the
privileges to see everything, then Retrospect won't be able to either.)

Windows does not have this limitation. I don't think Mac OS X will either.
Those OSes are designed as multi-user environments.

I hope this is clear. It can be a difficult issue to understand.

Eric Ullman
Dantz Development



Ken Gillett <[EMAIL PROTECTED]> wrote:

> At 4:16 PM -0700 23/8/00, Irena Solomon wrote:
>> Because the Retrospect application and preferences are associated with a
>> particular user account, Retrospect is unable to function in unattended mode
>> if a user is not logged in.
> 
> This is disappointing. Is it also the case with Retrospect on NT? How
> about MacOSX?



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Re: Retrospect and OS 9

[Ken Gillett]

At 4:16 PM -0700 23/8/00, Irena Solomon wrote:
>Because the Retrospect application and preferences are associated with a
>particular user account, Retrospect is unable to function in unattended mode
>if a user is not logged in.


This is disappointing. Is it also the case with Retrospect on NT? How 
about MacOSX?




-- 



Ken  G i l l e t t
---


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Re: Retrospect and OS 9

[Stewart Macdonald]

Irena Solomon ([EMAIL PROTECTED]) recycled some electrons by writing:

> Under Multiple User mode, the OS does not recognize certain folders as
> Special Folders, so the special folder selector conditions will not work
> properly in your custom selectors.

You mean these ones?

€ Apple Menu Items
€ Launcher Items
€ Desktop Folder
€ Preferences
€ Desktop Picture
€ PrintMonitor Documents
€ Documents
€ Shutdown Items
€ Favorites
€ Startup Items
€ Help
€ Shared Documents folder
€ Internet Search Sites

If these folders don't work properly, I would think that Retrospect is not
accessing them correctly. Does Retrospect use the FindFolder API??



TIA,

Stewart

-- 


| Stewart Macdonald  |Cannon Hill Anglican College |
| Computer Guy   | Brisbane, Queensland, AUSTRALIA |
|  | |




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Re: Retrospect and OS 9

[Irena Solomon]

Hi Jim,

Because the Retrospect application and preferences are associated with a
particular user account, Retrospect is unable to function in unattended mode
if a user is not logged in. A scheduled script will not be able to run and a
Backup Server script will stop as soon as the computer is in the login
screen mode. Unfortunately there isn't much we can tweak, since the
operations of the computer are controlled according to the configuration of
the active User Account.

In your situation, I would recommend configuring Retrospect to restart your
machine after executing a script under Special -> Preferences -> Unattended.
Before leaving for the night, while still logged into the Mac, run the
script by selecting it from the run menu within Retrospect. The computer
will be left in the login window after the backup and restart.

At this time, I'm afraid you won't be able to do unattended backups if you
must log out of your computer regularly.

Under Multiple User mode, the OS does not recognize certain folders as
Special Folders, so the special folder selector conditions will not work
properly in your custom selectors. You will need to define custom selectors
that include those folders by name instead.

If you have any other questions, please feel free to give us a call.

Best Regards,
Irena


on 8/23/00 10:45 AM, Jim Coefield at [EMAIL PROTECTED] wrote:

> Irena,
> 
> The explanation below goes a long way to explaining the problems I
> had after ugrading my Backup server (running Retro 4.3) to OS 9
> (which I managed to slowly figure out on my own). What I would really
> like to do, though, would be able to set my server into the login
> screen mode using Multiple Users, as I find that some of my cohorts
> in my office like to "use" my computer when I'm away (and locked
> doors aren't possible here and notes go unheeded).
> 
> The explanations for the work-arounds on your web page below:
> 
> "Mac OS 9's Multiple Users prevents Retrospect from launching
> automatically to execute its scheduled scripts. Before you leave the
> backup Macintosh, start Retrospect manually from within Multiple
> Users. This allows Retrospect to run scripts as scheduled." and:
> 
> "The workaround for local backups with Retrospect is to log in as an
> owner before backing up."
> 
> As the backup admin, I'd prefer to be able to logout of the server
> (putting it into the login screen mode), have Retrospect launch
> either a script or Backup Server, and be able to backup both network
> and local drives, as I use the machine extensively during the day for
> all my other network admin work, and only backup in the eve/night.
> 
> So, other than the "feature" of Retro 4.3/Multiple Users not allowing
> Retro to autolaunch is their any way for Dantz to tweak Retro to
> override Multiple Users on the backup computer to allow it to launch,
> even when only the login screen is present, and then proceed to back
> up the entire local computer and also backup network clients? That
> would be a great advantage to those of us network admins that have
> "open shops" without doors. Also, is Dantz working to solve/work
> around the special folder selector conditions in custom selectors
> with those computers using Multiple Users?
> 
> Thanks,
> 
> Jim Coefield
> [EMAIL PROTECTED]
> 
> 
>> Also, if you are running Mac OS 9 and have Multiple Users turned on,
>> Retrospect will not automatically launch. For a full Mac OS 9 compatibility
>> statement, please go to
>> 
>> 
>> 
>> If your script still isn't running, it may be time to give tech support a
>> call when you can be in front of your computer.
>> 
>> Best Regards,
>> 
>> Irena
>> Technical Support Specialist
>> Dantz Development Corporation
>> 925.253.3050
> 
> 
> 
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Retrospect and OS 9

[Jim Coefield]

Irena,

The explanation below goes a long way to explaining the problems I 
had after ugrading my Backup server (running Retro 4.3) to OS 9 
(which I managed to slowly figure out on my own). What I would really 
like to do, though, would be able to set my server into the login 
screen mode using Multiple Users, as I find that some of my cohorts 
in my office like to "use" my computer when I'm away (and locked 
doors aren't possible here and notes go unheeded).

The explanations for the work-arounds on your web page below:

"Mac OS 9's Multiple Users prevents Retrospect from launching 
automatically to execute its scheduled scripts. Before you leave the 
backup Macintosh, start Retrospect manually from within Multiple 
Users. This allows Retrospect to run scripts as scheduled." and:

"The workaround for local backups with Retrospect is to log in as an 
owner before backing up."

As the backup admin, I'd prefer to be able to logout of the server 
(putting it into the login screen mode), have Retrospect launch 
either a script or Backup Server, and be able to backup both network 
and local drives, as I use the machine extensively during the day for 
all my other network admin work, and only backup in the eve/night.

So, other than the "feature" of Retro 4.3/Multiple Users not allowing 
Retro to autolaunch is their any way for Dantz to tweak Retro to 
override Multiple Users on the backup computer to allow it to launch, 
even when only the login screen is present, and then proceed to back 
up the entire local computer and also backup network clients? That 
would be a great advantage to those of us network admins that have 
"open shops" without doors. Also, is Dantz working to solve/work 
around the special folder selector conditions in custom selectors 
with those computers using Multiple Users?

Thanks,

Jim Coefield
[EMAIL PROTECTED]


>Also, if you are running Mac OS 9 and have Multiple Users turned on,
>Retrospect will not automatically launch. For a full Mac OS 9 compatibility
>statement, please go to
>
>
>
>If your script still isn't running, it may be time to give tech support a
>call when you can be in front of your computer.
>
>Best Regards,
>
>Irena
>Technical Support Specialist
>Dantz Development Corporation
>925.253.3050



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