Re: freezes in Mac while backing up....

[Keepsake]

Andrew Stein said:
>The backup run of any script ( or any backup attempt at all) will 
>freeze at a random point during execution, with the software running 
>and the tape drive read light off, and remain so forever.  If the 
>system is loaded without extensions, everything works fine, the 
>script run perfectly.

I have seen this kind of problems when I had one or more files with 
corrupted resource forks on the ASIP server.  It would choke either 
at the time of backing up the corrupted file or shortly after the 
backup completed.  Check with DiskWarrior and/or Norton Utilities to 
locate any such files and then either trash the outright or try to 
repair them by opening them up with ResEdit (usually doesn't work).

Brad Suinn, ASIP enginner, has posted a file to his iDisk that has a 
number of recommendations for making your server most stable (user 
name "Suinn").  It is quite worth the read.  It has a section with 
regards to Retrospect.
-- 
Eric Zylstra
[EMAIL PROTECTED]


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Re: freezes in Mac while backing up....

[Matthew Tevenan]

Title: Re: freezes in Mac while backing up



Andrew,

If this works with extensions off, you apparently have solved half the problem--extensions conflict. I'm not sure how you mean this has "not worked." It's extensions, you just have to figure out which ones. 

See the Retrospect 4.2 User's Guide, p. 209, under "Mac OS System Software Issues," for help with extensions troubleshooting. You could also consider a third-party package like Conflict Catcher, but the old-fashioned manual way should be adequate.

Of course, if you have questions, please call us.

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED] 

From: Andrew Stein <[EMAIL PROTECTED]>
Reply-To: "retro-talk" <[EMAIL PROTECTED]>
Date: Thu, 10 Aug 2000 10:48:42 -0700
To: retro-talk <[EMAIL PROTECTED]>
Subject: freezes in Mac while backing up


Hello, this is my first posting to this mail list.
 
I have recently purchased Retrospect Workgroup Backup 4.3 to backup a G3 server onto a Seagate Scorpion 24 (STD224000N-SB) tape drive, and I have only one problem with it
The backup run of any script ( or any backup attempt at all) will freeze at a random point during execution, with the software running and the tape drive read light off, and remain so forever.  If the system is loaded without extensions, everything works fine, the script run perfectly. 
 
The obvious problem I have been trying to fix is some sort of conflict with the extensions, and I have been removing ones from the extensions folder and disabling them to attempt to find the one or ones causing the problem. This has not worked, and I am honestly stumped.
 
Anyone have any ideas?
 
 
-Andrew Stein

Re: freezes in Mac while backing up....

[Matthew Tevenan]

Title: Re: freezes in Mac while backing up



Hi Matt,

Please call us so you can troubleshoot this with a tech. You may want to try the AppleShare lockout feature (available via the Options button of your script), but you may have something else unique to your system that may be causing this. 

It is important to note that if you're backing up an AppleShare server with AppleShare IP shut down, you are NOT getting any AppleShare privs. It's important to solve this as soon as possible, then, to make sure you can start backing up privs in the event of a disaster or disk failure. Please call.

Regards,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED] 

From: Matt Barkdull <[EMAIL PROTECTED]>
Reply-To: "retro-talk" <[EMAIL PROTECTED]>
Date: Thu, 10 Aug 2000 12:16:15 -0800
To: "retro-talk" <[EMAIL PROTECTED]>
Subject: Re: freezes in Mac while backing up


No solution here, but I have a similar problem on a G3 AppleShareIP server.  I followed Dantz's directions perfectly and anytime I try to back the server up either locally or over the network, the backup stops and the AppleShareIP server locks up.

I'm not running any special extensions beyond Apple OS 9.0.4 and AppleShareIP.
I'm not backing up the mail directory at all, nor am I backing up the System Folder.  I do those manually to CDR every couple months.

If I shut down the mail server, it still locks up, if I shut down the AppleShareIP server it works perfectly.  I've been doing this manually since I cannot seem to figure out the problem myself.


Hello, this is my first posting to this mail list.
 
I have recently purchased Retrospect Workgroup Backup 4.3 to backup a G3 server onto a Seagate Scorpion 24 (STD224000N-SB) tape drive, and I have only one problem with it
The backup run of any script ( or any backup attempt at all) will freeze at a random point during execution, with the software running and the tape drive read light off, and remain so forever.  If the system is loaded without extensions, everything works fine, the script run perfectly.
 
The obvious problem I have been trying to fix is some sort of conflict with the extensions, and I have been removing ones from the extensions folder and disabling them to attempt to find the one or ones causing the problem. This has not worked, and I am honestly stumped.
 
Anyone have any ideas?
 
 
-Andrew Stein

Re: freezes in Mac while backing up....

[Matt Barkdull]

Title: Re: freezes in Mac while backing
up


No solution here, but I have a similar problem on a G3
AppleShareIP server.  I followed Dantz's directions perfectly
and anytime I try to back the server up either locally or over the
network, the backup stops and the AppleShareIP server locks up.

I'm not running any special extensions beyond Apple OS 9.0.4 and
AppleShareIP.
I'm not backing up the mail directory at all, nor am I backing
up the System Folder.  I do those manually to CDR every couple
months.

If I shut down the mail server, it still locks up, if I shut
down the AppleShareIP server it works perfectly.  I've been
doing this manually since I cannot seem to figure out the problem
myself.


Hello, this
is my first posting to this mail list.
 
I have
recently purchased Retrospect Workgroup Backup 4.3 to backup a G3
server onto a Seagate Scorpion 24 (STD224000N-SB) tape drive, and I
have only one problem with it
The backup
run of any script ( or any backup attempt at all) will freeze at a
random point during execution, with the software running and the tape
drive read light off, and remain so forever.  If the system is
loaded without extensions, everything works fine, the script run
perfectly.
 
The obvious
problem I have been trying to fix is some sort of conflict with the
extensions, and I have been removing ones from the extensions folder
and disabling them to attempt to find the one or ones causing the
problem. This has not worked, and I am honestly
stumped.
 
Anyone have
any ideas?
 
 
-Andrew
Stein

freezes in Mac while backing up....

[Andrew Stein]

Hello, this is my first posting to this mail 
list.
 
I have recently purchased Retrospect Workgroup 
Backup 4.3 to backup a G3 server onto a Seagate Scorpion 24 (STD224000N-SB) tape drive, and I have only one problem with 
it
The backup run of any script ( or any backup 
attempt at all) will freeze at a random point during execution, with the 
software running and the tape drive read light off, and remain so forever.  
If the system is loaded without extensions, everything works fine, the script 
run perfectly. 
 
The obvious problem I have been trying to fix is 
some sort of conflict with the extensions, and I have been removing ones from 
the extensions folder and disabling them to attempt to find the one or ones 
causing the problem. This has not worked, and I am honestly 
stumped.
 
Anyone have any ideas?
 
 
-Andrew Stein