Re: Email notifications not sent when review comments are added.

2014-03-26 Thread shravanthi s
Hi , Am using Review Board 1.6.12 on RHEL 5.5 server. The users are not getting email notifications intermittently. Same set of users get mail when a review is raised but not when comments are added (just an example but wanted to mention that mails are not sent regularly and i did not see any

Re: Email notifications not sent when review comments are added.

2014-03-25 Thread Christian Hammond
Are you able to get any more details from your mail server? It's possible it's just not allowing e-mails to be sent from Review Board on behalf of any users. I wouldn't be able to say without knowing more about the configuration. Christian -- Christian Hammond - chip...@chipx86.com Review Board

Re: Email notifications not sent when review comments are added.

2014-03-25 Thread MoonWalker
which RB version are you using on Win or Linux? On Monday, March 24, 2014 9:18:48 PM UTC+11, shravanthi s wrote: > > Any update? We are unable to root cause the issue and it is becoming more > difficult to track reviews if notification mails are not sent. Please help! > > Thanks, > Shravanthi > >

Re: Email notifications not sent when review comments are added.

2014-03-24 Thread shravanthi s
Any update? We are unable to root cause the issue and it is becoming more difficult to track reviews if notification mails are not sent. Please help! Thanks, Shravanthi On Monday, 13 January 2014 09:17:51 UTC+5:30, shravanthi s wrote: > > Hi, > > Some of our users are complaining that they are n

Re: Email notifications not sent when review comments are added.

2014-03-20 Thread shravanthi s
Hi Christian, I have verified email address of all users and they are correct and none of it is empty. I still face this issue where mails are not sent intermittently. Same set of users get email when a review is raised and they dont get when a comment is added. Lot of users are complaining abo

Re: Email notifications not sent when review comments are added.

2014-02-11 Thread Christian Hammond
It looks like one or more users has an empty string or something set for their e-mail address. For the users who don't get the initial e-mails, I'd have them check the spam filter or their other filters first. We've seen that happen elsewhere, and sometimes it's just a filter thing. Christian --

Re: Email notifications not sent when review comments are added.

2014-02-11 Thread shravanthi s
Also, the emails are not sent occasionally. Sometimes, users dont get email notification on first review comment but they get notified for the second one. So the issue is very intermittent as of now. On Monday, 13 January 2014 09:17:51 UTC+5:30, shravanthi s wrote: > > Hi, > > Some of our user

Re: Email notifications not sent when review comments are added.

2014-02-11 Thread shravanthi s
Hi Mark, I checked our maillog and there as been no connection refused error since Feb 4th. However users are still complaining that emails are not sent for a few reviews. So i checked reviewboard.log and found this error. 2014-02-11 18:56:39,425 - ERROR - Error sending e-mail notification with

Re: Email notifications not sent when review comments are added.

2014-01-14 Thread shravanthi s
The log contents are as follows "Jan 13 04:02:14 pls-reviewbrdsc sendmail[26138]: s0D92DOj026138: from=root, size=2056, class=0, nrcpts=1, msgid=<201401130902.s0d92doj026...@pls-reviewbrdsc.isus.emc.com>, relay=root@localhost Jan 13 04:02:14 pls-reviewbrdsc sendmail[26138]: s0D92DOj026138: to=r

Re: Email notifications not sent when review comments are added.

2014-01-13 Thread markdbeyer
Anything unusual in the sendmail log, e.g. /var/log/maillog ? On Sunday, January 12, 2014 7:47:51 PM UTC-8, shravanthi s wrote: > > Hi, > > Some of our users are complaining that they are not getting any mail > notifications when review comments are added to an ongoing review. However > these us

Email notifications not sent when review comments are added.

2014-01-12 Thread shravanthi s
Hi, Some of our users are complaining that they are not getting any mail notifications when review comments are added to an ongoing review. However these users get email alets when the review is created/posted. I took a look at the email settings and they seem to be fine. Any other settings i