Re: Error 500 when posting comments

2014-07-25 Thread Christian Hammond
Hi Sara. Some questions for you. When you say a reboot, was it of the full server, or just the web server? Did this include the database server? (What type of database?) When did the upgrade of Review Board to 2.0.4 happen, relative to the reboot? I wouldn’t expect these errors unless you had

Re: Error 500 when posting comments

2014-07-25 Thread Sara Rayburn
Hi Christian, See responses inline. I'm afraid this is a server corruption thing. If that's your opinion, is there some way to repair the db? On Friday, July 25, 2014 2:32:32 PM UTC-5, Christian Hammond wrote: Hi Sara. Some questions for you. When you say a reboot, was it of the full

Re: Error 500 when posting comments

2014-07-25 Thread Christian Hammond
On July 25, 2014 at 12:38:06 PM, Sara Rayburn (sararayb...@gmail.com) wrote: Hi Christian, See responses inline. I'm afraid this is a server corruption thing. If that's your opinion, is there some way to repair the db? Possibly, depending on what’s wrong. I don’t know enough about the state of

Re: Error 500 when posting comments

2014-07-25 Thread Christian Hammond
Hi Sara, Okay. So there are a couple options here for figuring this out. One will require a support contract (either a one-time support session for an hourly fee, or a one-year contract that would include such sessions). Through that, we could share more information over a private tracker, and