Issue 2976 in reviewboard: User experience problem during first time publish script on reviewboard

2013-05-16 Thread reviewboard

Status: New
Owner: 
Labels: Type-Defect Priority-Medium

New issue 2976 by revomat...@gmail.com: User experience problem during  
first time publish script on reviewboard

http://code.google.com/p/reviewboard/issues/detail?id=2976

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What version are you running?
1.7.7.1

What's the URL of the page containing the problem?
nil

What steps will reproduce the problem?
1.user created script
2.user saw internal error during first time publish script (see attachment)
3.

What is the expected output? What do you see instead?
rb should not throw any exception

What operating system are you using? What browser?
Linux 3.8.0-19-generic . Internet Explorer 9.0.8


Please provide any additional information below.


Attachments:
rb.png  35.4 KB
rberror.TXT  6.0 KB

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Re: Issue 2976 in reviewboard: User experience problem during first time publish script on reviewboard

2013-05-16 Thread reviewboard

Updates:
Status: NeedInfo

Comment #1 on issue 2976 by chip...@gmail.com: User experience problem  
during first time publish script on reviewboard

http://code.google.com/p/reviewboard/issues/detail?id=2976

Agreed, it shouldn't, and generally does not unless there's a server-side  
issue somewhere. Can you see what's in the reviewboard.log file (if it's  
turned on)? Also, can you repeat this?


Also, is there any useful information in the browser's Developer Tools?  
(You may have to have them open and then repeat the problem).


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Re: Issue 2976 in reviewboard: User experience problem during first time publish script on reviewboard

2013-05-16 Thread reviewboard


Comment #2 on issue 2976 by revomat...@gmail.com: User experience problem  
during first time publish script on reviewboard

http://code.google.com/p/reviewboard/issues/detail?id=2976

i made a mistake where user are using Chrome browser during the problem  
occured.


User claimed 2nd time published was OK .

FYI , i have installed and enabled review-bot extension.

Yes . User reproduced the error and i have attached the reviewboard.log  
with DEBUG on.



Attachments:
rberror1.TXT  6.0 KB

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